Eli was very patient with all our questions and took the time to explain all the different mattress choices we saw. When Eli listened to all my Dads nedds in a mattress because of all his health challenges Eli was very helpful with why certain brands and types of mattresses would be beneficial for my Dad! We definitely will be back to shop with Eli again! Mahalo Eli for all your Aloha....it was very much appreciated!

Great customer service, the manager took the time to have us try different mattresses and explore which features we liked and didn’t like. I left happy with a new mattress and adjustable base at a really good rate.

My wife and I had a great experience at this location. The salesman was very patient and informative.

Highly recommend Aaron at Mattress Firm in Salinas. I was able to get in and out in less than 15 minutes with an amazing mattress! He will find you exactly what you want. If you need a mattress, lay down on the high quality mattresses and find the one for you!

We went to Salinas mattress firm, to buy a new mattress. We had no idea what to buy. Our expert Philip gave us a lot of knowledge and allowed us to try a many mattress until we found one that met our needs! definitely recommend going.

I walked in and Lawrence was very welcoming and friendly. He helped me find the perfect mattress for me. He listened to my concerns and needs and was kind and had a great sense of humor and showed pride in the products in the showroom. I purchased a mattress with confidence in my purchase and pleased with the service Lawrence provided. Thank you

Phenomenal customer service by James at Mattress Firm.From the initial start, he cordially welcomed my wife and I. Most importantly, after listening to our concerns, he then proceed to explaining all the essential information we needed to know about purchasing the right mattress.What stood out to us the most about James was that he was remarkably knowledgeable about the products in the showroom, followed by the right touch of sense of humor, and his transparency, which was much appreciated. Clearly, it’s evident that James has the right attributes to guide customers in the mattress purchasing process.

This was as good an experience as you can have buying a mattress. The salesperson was knowledgeable without being pushy. Acquired exactly what we wanted.

Elias was a great help and the mattresses we purchased are affordable and comfortable. He also made sure we were able to get them delivered in a timely manner.

The service was good and they helped us at the last minute even though they were almost closing.

Easy process and they delivered my mattress quickly and on time. great experience

Manager was very professional and courteous. Nice & friendly environment with all the precautions of the pandemic. We received a really great deal on our first foam mattress. We are considering buying from them from now on. Thanks again

Isaul was very helpful and worked with my husband and I to get new mattresses and adjustable bases. He was able to explain the different types of bases, pillows and of course mattresses. My husband and I left the store very happy, and am looking forward to our bed delivery.I would recommend this store.

Great costumer service. Received my product when promised. Very professional. Thank you Eli!

Eli is a knowledgeable, friendly, and a great no-pressure salesman. We went to other stores to compare prices and there wasnt a lower price in town. I highly recommend buying a mattress from Eli.

Very attentive... helped me choose the right mattress.. !! Plus free delivery! Couldn’t be happier! Would recommend 100% !!

The staff member who assisted me stayed past hours to attend to me. I was able to quickly make my purchase, and was provided friendly and helpful service even though Im sure the representative who helped me was probably tired after a long day.My experience with Mattress Firm, Salinas was excellent.

I just want to say thank you, thank you thank you! Our experience at Mattress Firm would not have been as amazing without Marina. She was so good with her explanations and her presentations about the mattresses. She answered all of our questions in detail and we left SUPER HAPPY with the mattress she helped us choose according to OUR needs. I felt super bad because we were those clients who walked in last minute “just to look” and she stayed with us until the very end and was never urged to rush us out of there. She took her time and was very attentive the entire time.Marina if you’re reading this, I just want you to know that we left impressed with your presentations and your knowledge. We will definitely recommend others to you and will be back for future mattress purchases. Again, THANK YOU.

The workers were helpful/friendly with helping us pick a mattress for my daughter. We already knew which one we were interested in. They didn’t have that exact one in store so they showed us something similar (to lay and test out) and helped us in getting the one we wanted ordered quickly. Store was nice and clean and had a good selection. I would totally recommend them.

Expensive. Like Really really Expensive. Delivery will be tomorrow so ask me in 2 months what I think.

I love it and its made a noticeable difference in my sleep habits I highly recommend it and the team Members Marina also the Delivery team Miguel & Jose are fantastic!

Elias was amazing! My husband and I went in just hoping to find something we both like and Eli really took the time to get to know our needs and provided wonderful recommendations. We are very pleased with our experience and can’t wait to get our new bed soon!

Issy was so helpful and informative. He was very thorough and answered all our questions. Definitely will return when purchasing mattresses again.

My husband and I have been talking about replacing our mattress for a while. We stopped by Mattress Firm and met Izzy.We tried several different mattresses and narrowed it down to two. The affordable option and the one we really liked, but was out of our budget.We do not make quick decisions. Izzy respected that, and did not pressure us.We shopped on line, at at another outlet, but kept coming back to Mattress firm. We decided to go with our more affordable choice, but confided to Izzy that we really liked the Bentley of mattresses. Izzy was able to do his magic and give us a good deal on our first choice.Mattresses are expensive, and a long term commitment. My advise is to go to someone reputable and patient. We found both with Mattress Firm and Izzy.

My husband and I were looking for a mattress and Isaul Orozco was a great help. There were several people ahead of us, but we didn’t wait long for his help. Although we weren’t sure about what brand we wanted, we did want a foam mattress, gave him a price point and what firmness we were looking for. We had some decent choices. I felt he was honest, knowledgeable, and transparent. We never felt pressured and visit was quick and easy!

Great Service! Went just before closing and still got outstanding service from Isaul. Demonstrated everything, talked us through the health benefits, and patiently helped us while giving us time to think things through. You can tell he is a caring individual that wants to help people. I highly recommend coming here!

Definitely recommend if you need a mattress, or if you want a quiet place to take a nap. Eli was extremely helpfull in guiding me on my matress selection journey. He was professional and knowledgeable. When I told him I was on a budget he didnt try to upsell me and even offered options for a cheaper mattress and financing. The store was the only one offering sanitized personal pillows for test naps out of the companies I visited. Eli made sure I left the store with everything I needed and even made suggestions I would have never dreamed of. Thanks to Mattress Firm and Eli, I have been sleeping more soundly than ever before.

Very pleasant and friendly. We were immediately greeted and and helped! We found our mattress and a few extras in no time at all! Thank you very much!

Elias was very professional, knowledgeable, and friendly. Im very happy with the choice we made.

Best place for a mattress! We stopped by here just to look, but within an hour we walked out the door with a new mattress and base! After being ‘cheap’ and buying two different mattresses from Costco (Both which ended up sagging within a few months) we came here and were greeted right away. An employee named Izzy guided us with what our needs seemed to be with a mattress, then directed us to the right fit. Let me say, the adjustable base is a game changer. Once you try one, you won’t want to go back!! Such a relief off our lower backs. Izzy provided great customer service and an offer we couldn’t walk out the door without. Thank you!

Great experience with great costumer service. Marina was one of the best costumer service representative I’ve ever seen. She helped us through the entire process and thanks to her we found what we were looking for.

I was helped by Izzy who was very knowledgeable and professional. He asked me a few questions about what I was looking forward and how much I wanted to spend. He showed me 4 mattresses, and gave me time to review each of them. I made my decision and my new mattress will be delivered tomorrow.Excellent shopping experience and I definitely recommend Mattress Firm and Izzy!

My wifey and I had a great experience ..ellie.. was great..amazing and helpful.... And thats what win us over... Great mattresses for sure!!!

I am extremely happy with my new bed, it is exactly what I needed and wanted, the manager helped me and he was soo cool and helped me get what i needed and was looking for and stay whitin my budget. I got me bed delivered yesterday and had the best night sleep that Ive had in years. I highly recommend mattress firm.

The gentleman were right on time they were very quick efficient and pleasant people it was a good experience and I would recommend them to friends and family

Good customer service from Elias. Went over may options. Very knowledgeable on the product.

Very helpful and friendly

The girl at the store was really helpful and explain all our options. We ended up buying the best mattress and for the a base free.

Awesome service ! Elias listened to our needs and provided reasonable options within our budget and got us the bed we needed. Thank you very much!!

Just a little note to say thank you to Marina at the Matress Firm located on Main Steet in Salinas. Great customer service.

I enjoyed the representative that assisted us she asked the right questions shes a keeper please let her get a very high review thank you

Great service.Will recommend for anyone looking for a great and comfortable mattress.

Helpful with details on which mattress was best for my daughters needs. Understanding with payments. Offer free delivery. Caring.

Isaul was very helpful in my visit today. Got me exactly what I needed and didn’t try to upsell more on something I didn’t need. Glad I came I purchased my mattress.

So friendly and helpful. They make spending money fun and less painful.😃

Great customer service! The staff is very Knowledgeable and really helpful.

Super friendly staff.

I had such a great experience! I’ve been wanting to go to look at mattresses for a while and I totally kept delaying it. I went in after work and was welcomed byIsaul. He was super knowledgeable, patient and kind. I would recommend anyone in the market for a mattress to go into Mattress Firm. Great experience and I left with a bed! :)

My sons and I were greeted when we entered, very important. While waiting we were able to look around the store and then have all our questions answered by the nice gentleman (I’m sorry that I didn’t get his name). We ended up buying what we needed and wanted. The gentleman was quite knowledgeable and professional!

Isaul was very informative and very knowledgeable about different types of mattresses. I believe I made the right choice considering the informations he gave us. Excellent service!

Marina was great help! She knew exactly what mattress types to show us and provided us with the information we needed to make the purchase!

Elias was very helpful, professional, and patient with my wife and I. Our shopping experience was amazing! Thank you Elias and Mattress Firm for an enjoyable shopping experience!

Excellent service. Thank you for making our experience pleasant 😁

Both our wonderful sales professional, the lovely Marina, & the store mgr Izzy, are spectacular!! This is impressive customer service!

Great customer service very personable staff friendly smile and attitude. Got me exactly what I needed was patient and thorough. Id recommend this store to family and friends

Excellent selection with excellent prices and a shout-out to marina for excellent customer service, its not uncommon to find yourself searching your options but in this case ive found our best experience purchasing a bed here

It was a pleasant experience with a very knowledgeable salesperson that make it easier for us to choose the mattress for our comfort and within our budget. To further our satisfaction, a free adjustable base came with our purchase. Thank you Elias for your assistance.

About the mattress, we bought Natures Rest and we are really happy with it. not too firm, not too soft, great quality.About the service, we are very grateful to Isaul & Elias. Both of them are very professional and helpful. From the moment we walked into the store Isaul made us feel very welcomed and he was very accommodating. We changed our minds couple of times but he was very patient and glad to help. Also, in our interactions with Elias we had the same experience, patient and happy to help. There was a long delay in delivery and Isaul and Elias kept us updated all the time and did everything in their power to help. We are thankful to both of them.

Very informative when it came to what kind of mattress we were looking for. I had 2 mattresses delivered the next day

When I entered the Mattress Firm store on Main Street in Salinas, I was immediately greeted by Steven. He was in the process of assisting another customer. However, he was able to accommodate both of us simultaneously. Once the other customer departed, I had Steven’s undivided attention. I explain to him exactly what I was looking for. He showed me around the store and had me try different comfort levels. He explained the way that different mattresses, offered different types of support. He also explained how they were structurally designed. I was quite impressed with his knowledge, professionalism and friendliness. The sales experience was absolutely painless, I did not feel pressured, I felt informed and confident that I was led in the right direction. After much time and deliberation, I Purchased a mattress and adjustable foundation. Today, June 1 our new bed arrived. It was delivered in a timely manner and the two gentlemen that delivered it could not have been any more professional or efficient. We are completely satisfied with our purchase and our shopping experience at Mattress Firm.

Mattress Firm in Salinas, Isaul who helped me. He is knowledgeable about the manufactures quality, quick answers to all your mattress needs and don’t waste your time. (Get to the point is what all customers want)Thank you,Manny

Fast service! It helped that I knew what I wanted thanks to their online store but once theyre very quick

Has very good options.

Arrived at store 20 minutes before closing, they were very patient and answered all our questions.

Everyone from corporate hq to the local store were helpful and friendly. Helped me get what I needed and dealt supportively with my special circumstances. I’d say that just what you should expect from a business, but given we’re all dealing with this stupid pandemic on top of everything else, their good humor and patience were appreciated. Thanks Eli!

Great customer service! Elias understood exactly what I wanted and explained everything.

Great staff at this location. Over the 4th of July weekend I needed to purchase a bed for my mom and had a pretty tight budget. The manager helped me by showing me everything that was in my budget and never tried to upsell me to something I didnt want or couldnt afford. I would totally recommend anyone who needs a bed head over and talk to Isaul, hes the manager, very friendly and very fair

Great assistance from Rico is picking the right mattress, was interested in getting me what I would need, not maxing the sell. Arrangements for delivery were quick and easy. Would go back!

Such a smooth and easy process, I was helped very quickly with no wait time. 10/10

Very helpful. Very nice and took time to explain all my options.

Awesome store and great staff. Isaul, the manager, was very helpful

Elias was amazing, patient, knowledgeable and very helpful

The nicest sales associates and very noligable!

Friendly staff and professional customer service

Service was great and quick

Isaul, was very helpful and info on the products, he had us try all the mattress and pillows, didnt push any special one, allow us to make the decision, was very patience and curious.

I found all of the staff especially Elias very knowlegeable, helpful, friendly and willing to go the distance to satisfy me and my wife in obtaining a new mattress and pedestal.Eliass commited attitude, follow through to deliver and assisting us with the setup and ascertaining of additional add-ons was right on.More than just lip service, they are knowledgeable and very service-oriented old school style I would check them out first if you are investigating purchasing a new mattress or just simply need some sincere trustworthy guidaance or coaching.

GREAT CUSTOMER SERVICE!!!

Steven was very helpful, answered all our questions, and helped us find the mattresses we wanted. The store was nice and clean and had a fairly large selection to choose from and was easily labeled so we could filter through what we wanted to try out.

It is a pleasure when a representative is listening to ones needs and not talking about what he or she feels you want to hear. Learning about your knowledge and asking the right questions, to understand and having the correct answers to assist in your decisions. We are back at sleep train after 12 years because again we have had the same past and present experience. Thank you!

They were very helpful. Got the mattress I wanted for the price I needed

Steve is a really good guy, this is the second time Ive bought mattreses from Steve at mattress firm, and they are on point.

This is my second time purchasing from sleep train. I had the same experience the first time..... Awesome! Tiana is a great salesperson very knowledgable. She explained the differences in the many mattress choices. Suggested which ones would work best for what I was looking for. She was very personable and professional. Thank you for great shopping experience. And yes I would recommend this store. The one by target in Salinas.

Cal-State Custom Drywall Interiors is giving the place a face-lift

Very clean an nice

Some good deals

Very friendly and informative

Good place

Huge selection

Great customer service and extremely helpful will definitely be back!

I bought a mattress for my wife in that place and I do not regret it and she less also they have a variety of mattresses and forms of payment

Very good prices