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Auto Glass Now® Sacramento
526 16th St, Sacramento, CA 95814, United States
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Auto Glass Now® Sacramento
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Review №1

They fixed my windshield but they dented my car also. Not sure what to do when they denied that they have something to do with it. I don’t recommend them

Ka
Review №2

**Dont even try to get through to a real person.**All they have is an automated phone system which redirects you to their website AFTER spending a great deal of time going through menus trying to fit into one of their categories.On their website, youll find more categories. If you want something other than whats listed, theres no way to request a quote or schedule it.Needless to say, I took my business to another glass place who understands how important it is to provide quality customer service.

Ka
Review №3

At first look you might be put off by the appearance of the place, but, don’t judge a book by its cover! Darious, who helped me there is very professional and experienced. After they replaced my windshield that looks just like the original, Darious performed a calibration on my auto drive, since my windshield has a camera. He did a great job! The overall experience was very good. They know what they’re doing and don’t charge you an arm and a leg for it.

Li
Review №4

Excellent. This place gets it done, and at the right price. Safelite wanted $419 for a new acoustically treated windshield. Auto Glass Now got it done for $263!! Massive difference for the same pane of glass. Installation was quick, with the entire process taking no more than 2 hours. The people who helped were easy going and the entire process was simple. Id absolutely recommend them to friends and family.

la
Review №5

Unprofessional was told 6 cars were ahead of me and 8 cars got serviced before I decided to leave. One man came after I already had called, and checked in and his window was replaced and he left happily before I did. I know it takes a lot to replace a window and I was willing to wait but not more that 4 hours when the staff was ignoring me. I called ahead and was told it was on a first come first serve basis and was completely ignored even though I got there fairly early

Pa
Review №6

They found a hair line literally in the glass and reported it immediately. You dont find that nowadays . Price was exceptional . In and out in and hour or so 🙂 I met him when he was first starting . Still humble and on the right path customer service excellent blessings to you and your family my Brotha

Ro
Review №7

Very good service nice employee great price

Ar
Review №8

They did a great job great customer service quick did it quickly and very professionally Ill be back

Fr
Review №9

Friendly office staff, polite and professional. Done on time No change from quoted price. Great job on repair. Highly recommendedFair priceGod Bless

Fe
Review №10

After finding out that I didnt have coverage from my insurance for auto glass repair I would have had to pay $500 for my repair if I went through my dealer or safelite. Luckily I found these guys and they took care of my windshield for only $219.85 out the door. My technician was Sam who was just awesome to work with. Quick, clean, professional and with 20years experience. $219 for 20 years experience! Im recommending anyone that I know that needs glass repair go through these guys.

Jo
Review №11

45 minutes in/out. Great workmanship. Best prices in town! Highly recommend.

Da
Review №12

Best prices out there. Easy to schedule. Window looks good.

Ka
Review №13

Love this place, the people were nice and got the window put in fast. I would definitely tell people to go here. Thank you Auto Glass

Je
Review №14

Called and person I spoke with was rude and hung up before I was able to ask questions.

Jo
Review №15

Friendly staff and great quality service!! Great quote too of your not using your insurance. Just come in early if you have other plans for the day.

ch
Review №16

Man, other than the wait Auto Glass Now helped me out the same day. Took longer for the glass supplier to get the window than it did for installation. Half the price of safelite. Go see Darrius at Auto Glass Now.

Le
Review №17

Cheap but had to wait 5 hrs to get it installed. Wouldnt have minded if I was aware and planned ahead. When I got there they told me it would be a 2 hr wait. 2 hrs go by I go to the desk to ask if its almost my turn and they tell me it will be another 2 hrs before its my turn. I let the staff know about the lack of communication and professionalism because they had told me 2 hrs. They said I could leave if I wanted to. I wouldve but I had depended on their word to plan my day around wasnt able to leave anywhere as my truck was missing a window. Window had a good price but terrible customer service no communication whatsoever and the staff seemed to be in a bad mood all staff. If you go here plan to spend your day there.

Ju
Review №18

I called Auto Glass Now on Monday (June 28) to see if my windshield arrived. I was told it was there so I said I would be in at 8am this morning(June 29). So I drive all the way from Roseville to be the first customer at 8am and Im told they cant find my windshield and they would have to re-order it. Yesterday the receptionist told me it was there but Im afraid incompentecy is rampant these days. And then the office staff start giving. me attitude because I sounded impatient. Do not goto this place. They obviously dont know how to run a business professionally.

Ce
Review №19

Recently had my rear window smashed by a psycho ex and they were able to replace it for me the next day at a good price, no hassle at all, and they cleaned up the shattered glass from the original window. Appreciate the quick and affordable service!

Tr
Review №20

Great prices. Curtious staff. I recommended a few people to go here I know for sure at least one of them did so Im hoping that next time it look out for me with a smooth little discount because I bought one windshield and my friend bought another and I think one more friend did too were on a roll but I like this repair place

So
Review №21

Staff was friendly and knowledgeable. I called at 8:05 am by time I hung up he said wi dows ordered, be here by 10:30. I had a wait but because its a busy popular spot and great pricing. Oh and I needed a jump whe. It was my turn, they gave me a jump! Before and after pictures. Thanks again!

Be
Review №22

Quoted me over tell, same day service, excellent workmanship! Fair price

Ma
Review №23

Went there on a Saturday to get my windshield replaced. Showed up at 7:40 am, to hopefully be first in line when they opened at 8. There were 6 people ahead of me. I had recieved a quote earlier in the week and was asked to provide my vin, which I did so they can ensure the quote is correct. They are mainly concerned with the condensation sensor, which my car has. I waited 2 hours for my car to be called up, only to then be told they had ordered the wrong windshield, since mine has the sensor. I was fine waiting, they tell you first come, first served but since I provided my vin and was told everything was fine, I was a bit frustrated. Looking back, I should have just said my windshield had the sensor and not trust the vin lookup. I was asked to bring my car back the following Tuesday and they will have the correct windshield in. They did, and after about an hour wait, it took them about 30 mins to replace the windshield. It has been 4 days now and am happy with their work. The windshield has no defects and am satisfied with the workmanship. I do appreciate the lifetime warranty, there was a lady who came in with a warranty claim and I didnt witness any pushback about it. The price is much lower than other companies i have seen. I wish they were able to do mobile replacement though, if it happens again, I may go that route, although it will most likely be more expensive, but the convenience is nice. Other than the mixup, I was happy with the service. Just be sure to let them know if you have sort of sensors on your windows.

Mo
Review №24

Excellent customer service! Wonderful! Also after having called around to 7 other places, this place was the best price with the most professional people when I called. Once I went in for the service, they got me in and out in a very reasonable amount of time! I highly recommend this place!

Ja
Review №25

I have a 2019 jeep compass... Safelite quoted me 650 for my windshield w/out instalation Jeep dealership 650 as well. Auto Glass Now charged me 310 out the door. The environment is clean and cozy so the little wait I had was no problem even with my 6 month old.

Jo
Review №26

It took a little longer than expected but the service was still fast and very affordable, same day repair and the installation looks excellent

Jo
Review №27

Excellent experience, very professional and friendly. Will do business with again!

Co
Review №28

A friend recommended Auto Glass Now and sent me the address and phone number. I called ahead around 10am because Saturn parts are hard to get. They had one in their warehouse and told me they could get it there within 2 hours. Although it is first come first serve I did not wait very long. The staff is very friendly and my insurance doesnt cover windshields. I was given a great price. I got my new windshield the same day and am very happy with them. I thanked my friend for recommending them

na
Review №29

This is by far the most unprofessional business I have ever witnessed place looks ran down. I came there for two windows they only had one when they assured me that they had both

sh
Review №30

Both times I have used Auto glass for both my cars I love the fact that they came to me! Which was very convenient. The tech was on time very friendly and the work is great no to mention their prices. I recommend Auto Glass Now.

A
Review №31

Great, fast, and friendly service. Near coffee and food options within walking distance while waiting.

Pa
Review №32

Ordered my glass Monday, dropped of my vehicle Thursday and it was finished in a couple hours. Great service and awesome results!

Ar
Review №33

Great people and great prices

Ju
Review №34

Worth the 20 minute drive! Reasonable pricing, compared to a 450$ quote from another spot. Friendly staff, reasonable wait time. Its my go to place now. 👍

Sc
Review №35

Great place for auto glass.. prices, people, work done, very quick, all very professional...

Da
Review №36

Great Service...Pretty Fast also

Bs
Review №37

Quick service and great prices.

Br
Review №38

Auto glass now was very helpful, they helped me get a new window glass for truck that was broken into the day of . So i didnt have to worry about leaving it open all night . Thank you and I highly recommend using there service .

Ke
Review №39

Wonderful job. Great company with great employees. I called around for some quotes and they were considerably cheaper than everyone else. I was at work for the day and they told me they would be able to send someone out to me to replace my windshield. Sam called beforehand, and came out and did a wonderful job. He was in and out in about an hour. Thanks guys!

Ma
Review №40

They did good job. But they didnt clean up very well. Still fine and small glass in back of trunk.

Ca
Review №41

Auto Glass Did an Awesome Job on my Passenger side Window. It was completely shattered with glass everywhere. They not not only replace my window within minutes they vacuumed out my entire car. TheyaThey replaced both side mirrors within minutes. It is first come first serve but if you get there pretty early there pretty quick about getting you in and out. I totally give them by stars. Thanks again Auto Glass now.

Al
Review №42

Very professional company, they changed my windshield in 40 minutes. Also their pricing is very competitive, plus they give life time warranty for their work. Im recommending this company to all my friends.

Re
Review №43

This was an amazing experience after what happened with Safelite (worst experience EVER canceled and called Auto Glass Now). From the phone call to the payment and everything in between was professional with amazing customer service.My elderly mother said that customer service doesn’t exist anymore. I’ve experienced amazing customer service at Auto Glass Now and I will NEVER use another Auto glass company again.

Bl
Review №44

Good service, super fast. In and out in like an hour. It was great.

sa
Review №45

They are extremely good 👍 at what they do fast and reliable thank you auto 🚘 class

Le
Review №46

Great customer service & best rate around ..Even though they were busy they were managed to get my window installed - same day service. All the staff were extremely friendly. Their price beat every place i called from Oakland and cities in between. I recommend this spot.

Je
Review №47

They are great. Hands down best prices around. They fixed 2 windshields for the same price as other companies quoted me for one. Same day service, I highly recommend this company.

Ma
Review №48

Excellent customer service and great price. Great place to get your Windshield Replacement done.

Da
Review №49

Great prices and service! 👊

Jo
Review №50

Excellent customer service, even came earlier than I expected. Truly appreciate the help and have to say that I highly recommend them. Thanks again for such great service.

Da
Review №51

Very efficient and professional. For a 1st come 1st service business, I was out of there in an hour. I would definitely recommend!

GR
Review №52

I was so more than happy with the services I received. The pricing was fair and the install quick. Strongly recommend for auto glass work and would go back in a heartbeat should the need arrive

La
Review №53

They did a great job with my wind shield. Ill back to have my quarter glass fixed 👍 💯

Ri
Review №54

Took longer than I would have preferred, BUT I was told it was 1st come 1st served AND it took exactly the time that I was quoted when I arrived and I was very happy with the results! Would definitely use again if I have another window issue!

R.
Review №55

Affordable, quick services!

He
Review №56

Getting a quote was super easy! And the cheapest offer I received! Everyone was so easy to work with! Loved everything about my experince!

Te
Review №57

They did a fast very professional,and for a super good price in very very happy and would recommend them to have your auto glass repaired..

ut
Review №58

Great service I trust. They get me in next day sometimes even same-day appts. Fast, guaranteed great work. Gets job done .

Da
Review №59

Best deals in town.

Cu
Review №60

Great Job. We got the wrong part at first. But correct part was re-ordered and installed in time. Friendly customer service. Will use again if necessary. Thank you

Ch
Review №61

🇺🇸 ☝️😎 🇺🇲We had the front windshield of a 2007 Saturn Aura replaced here and was charged roughly 3Xs less than what Safelite charged us 3 days earlier for replacing the front passenger window of the same car ~Both took about 20 min, but AutoGlassNow was able to get me in the next morning, while Safelite took about a week and a half ~ . . AutoGlassNow gets my 2 thumbs up and 5+ Stars,#1 in our book for sure !Keep up the good work!🇺🇸 ☝️😎 🇺🇲

Di
Review №62

Work was done fine. Waiting area had a window AC that was not on and the room had a lot of windows. It was uncomfortably hot even though it was a mild summer day.

To
Review №63

I had a 6 crack in my windshield and looked to see if I could get it replaced. I check with my insurance and did some research online. I found Auto Glass Now in Sacramento. The process was easy! They gave me an online estimate to replace my windshield. I made an appointment, brought my car in and they completed the replacement in about an hour. I am happy with the replacement and most of all, Im happy that they were able to accommodate me so quickly! I will definitely recommend Auto Glass Now and will use them in the unfortunate event that any of my car windows need to be replaced / repaired.

Da
Review №64

I got a few quotes from some glass shops, and Auto Glass Now was by far the best value. Lifetime warranty, professional installation. I used their mobile service and it was quick and easy, well for me anyway,. you will have to talk to the Tech about how hard it was. I will diffidently recommend and use this business in the future.

Ju
Review №65

Thank you for the great job you did on my aunts car she greatly appreciates it

Sh
Review №66

2nd vehicle so far and still a happy customer

Ka
Review №67

Great experience. We noticed our windows damaged on our vehicle. We requested two quotes, one from a nationwide carrier and one from Auto Glass Now. Auto Glass Now gave us a personalized price quote...their staff called as soon as they learned the glass was not available, had a date for the windows arrival and scheduled an appointment.I would absolutely recommend them for future needs.

Ro
Review №68

The price quoted was excellent, no hidden charges or extra fees when I came in to have my windshield replaced. The glass was already waiting for me when I arrived. The technicians did an excellent job removing the old glass and installing the new windshield. I highly recommend this company.

Ca
Review №69

You guys rock! If l had gone to Safelite it would have cost me over $300.00 more! Great service, done in under an hour, thanks!

Ro
Review №70

This is a good company to work with. Had to replace my driver side window regulator and the auto parts store ordered me the wrong part three different times. The employees at TheAuto Glass Now are very, very helpful and patient.👍👍👍👍👍Very good reliable work!

La
Review №71

AWESOME SERVICE and Pricing. My window was broken by protesters last night. Called these guys this morning and they ordered the glass right away; same day service!!! Car is good as new within a day!!!I highly recommend you contact Auto Glass Now on J St. before anyone else!!!

Ba
Review №72

Better price than competitors, friendly staff, my busted window was replaced quickly and they left the car interior cleaner than when I brought it in. Window tint was slightly different than OEM but I assume thats just variation among glass suppliers. Would definitely recommend this shop.

Jo
Review №73

With the bad luck I have been having as of late the service these people provided was a breath of fresh air and the level of workmanship was top notch, to all in shop thanks.....

ch
Review №74

I am very pleased with my new windshield, the price,and the customer service, I was able to drop off my Jeep and pick it up within a few hours the same day.The ONLY down side was when I was dropping it off other people NOT employees were smoking pot outside the main entrance. Not cool...Other then that very happy with my service.

Da
Review №75

They were SO helpful and quick! I have used them three times now and will recommend them to anyone who needs glass for their cars.

Na
Review №76

Friendly. Replaced our windshield

Ma
Review №77

Great prices! Very quick response. My car was broken into the night before and I had new glass installed next day. Tech came to me and even cleaned out most of the broken glass from the inside of the vehicle. Would use them again (hopefully I wont need them again).

De
Review №78

They are very friendly and have the best price in town. This is my second time needing service (different cars), and I am very satisfied. I gave it 4 out of 5 because the facility and grounds could use some cleaning up. Still highly recommend it!

Ke
Review №79

Nice affordable windshield repair fast service very helpful employees

Na
Review №80

Cant say enough, they were everything that the other guys werent fast, courteous, inexpensive and convenient!!! Please dont call anyone else!

Do
Review №81

Great service, workmanship & pricing. Made an appointment, arrived a bit early, they were ready and I left 40 minutes later with a nice new windshield. Not a great looking facility, appearance wise, (old gas station) but who cares!

Ta
Review №82

I called at around 8:30 am the nice young lady on the phone quoted me the best price by far for a replacement windshield. I informed her I wanted to drop off my car & pick up later. That worked well for me. The 2 ladies in the office are great! I highly reccomend this olace

KT
Review №83

Very good service and very reasonable prices would recommend to anyone

Do
Review №84

I have came here twice. Great experience both times and price is right. Darius made sure all the glass was onsite when I rolled up at 3:30 pm. One large windshield and one wing glass for the door that was smashed in over the weekend. He had me back on the road by 4:30 pm. Big job in short time.Thanks again, Guys

Re
Review №85

Fantastic prices! The ladies in the office did what I asked and that was to find the best windshield for a fair price. Thanks again!

Wi
Review №86

I brought my car in they provide at the service as stated on the phone I paid the fee and left properly. Customer service was good from the beginning to the end.

da
Review №87

Fast service and very satisfied with their services.

Sh
Review №88

Did an amazing job

ca
Review №89

Quick reliable service, cheap price. They even cleaned the glass out of my car and left it nice and clean for us. Would recommend you get your windows fixed here.

Ja
Review №90

This is not a business. I called ahead gave them the information about my car and windshield they claim they had my windshield and I made an appointment for 3 at 4:30 they came to me saying I had sensors or something and acted as if I should have known and of course they did not gave my windshield for my car and it would be another hour or more to have them install my windshield. What a joke. Don’t go to this place. It is a waste of time. They obviously don’t know their own glass business.

Ni
Review №91

The lady in front of the window stayed late so I could get my car back since it finished after closing. She also stayed extra late and was super helpful letting me use their printer for my vehicle inspection. Also they beat the lowest price I could find.

Jo
Review №92

Great work and best prices. Will recommend to family and friends!

mi
Review №93

On time, fast and friendly repairman and great value

Lo
Review №94

Highly recommend this place. I busted out the back window of my 2006 honda odyssey and they by far (I mean $200 cheaper than all other quotes) beat all other in sac town area! I even used their mobile service and technician was punctual polite and quick with the install and clean up! Thanks guys

Je
Review №95

Had an appointment to come out and replace the windshield at my work within 2 days. Sam was quick, clean, and professional. Will definitely use AGN again!

Ja
Review №96

Called them at after 4pm and they were able to have my window in n out by 11am next morning.. much thanks 👍👍.. I will recommend to others!!..

ta
Review №97

Thank you for your service fast and helpful

Fr
Review №98

Great price! Cool and knowledgeable staff. Quick turn around and good work. This was a spur of the moment stop to check for a windshield price. Glad I stopped.

Su
Review №99

Everyone there was very friendly and professional. I was very impressed with their pricing and even more impressed with how quickly they installed the glass. ☺️

Ju
Review №100

Thank you !!!! Super fast and love the price.. Am very happy customer.. Keep up the awesome job..

Information
33 Photos
100 Comments
4.2 Rating
  • Address:526 16th St, Sacramento, CA 95814, United States
  • Site:https://autoglassnow.com/our-locations/sacramento/?utm_source=GMB&utm_medium=Organic&utm_campaign=Website
  • Phone:+1 916-444-5650
Categories
  • Auto glass shop
  • Glass repair service
Working hours
  • Monday:8AM–2PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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