WORST customer service experience Ive ever had. Lost my item, unable to find it for over a week, and ultimately received an inferior product with no apologies, no culpability and ridiculous lack of internal communication. SO FRUSTRATED. Do not use print and marketing unless youve saved a digital copy of your item elsewhere.

Great place to get all your office needs.

1 star for hours open. Google says closes at 8pm. But really closes at 7pm!

If I could leave negative stars I would. DO NOT bring your phones to them for ANY repair. I brought mine in on recommendation of Verizon for a battery replacement and they destroyed the motherboard. Ripped the screen off lost the screws. Phone isn’t useable and I may never get the data off it. Apple can’t even help me. I repeat, DO NOT BRING THINGS THERE FOR REPAIR.

Horrible experience every time at the Rutland location. Dread going in there. Horrible customer service. Id rather drive out of my way and go to west Lebanon .

Good selection and great service. Much better than the Mini-Mr.-Mc-Mob manager Michael at Dennys who uses physical intimidation toward customers asking questions! I think everyone in this Staples store deserves a raise.

Very good service, except for the one older guy at the desk. Hes an interesting interaction. Thats all I have to offer. No problems, ever and Evan is the best sales associate they have. He knows the business of customer service. Kudos to Evan and the person who hired him.

Its not bad. Its the only place where you can actually talk to a human being who might actually be able to answer questions when you are looking for electronics. Clean store and customer service is pretty decent, the only real downside is that they dont have a huge selection of in-store inventory because it is a small store.

I went in to get a record book for monthly bills, and found one. Trip in and out in less than 10 minutes. The cashier even updated my information for staples rewards too! Definitely will go back again.

Staples was renovated about 6 months ago. There is a new art section that is really nice with drawing and painting materials. Unlike anything in the Rutland area. When going in leave some time to see all areas of the store.

I have on two separate occasions left a computer to be worked on. Each time given a date it should be done by. I always allow an extra day. Each computer wasnt done. The staff said they would call when it was ready. Waited 3 more days to check on it... one still wasnt done, the other was done, but no one called me. Used the copy center to order a notary stamp and have it shipped to the store. They were to call me when it was in (7-10 business days). Quite frankly I forgot about it! When I did remember (11 days later), I called the store. Yes its in! Can you tell me when it arrived, no I dont have that information. I guess the store is understaffed since they never have time to call customers about things they should be calling about. On another note, I have had great help on the floor and at check out. The staff that took my computers and helped with obtaining the notary stamp were great.

Overcharged for an iPad 6 gen by over 100 bucks... should have known better since the guy didn’t even know what gen it was when I asked. Only found out a few months later about the prices since I am not familiar with iPad and it was a gift. Rude people who walk by you as well. Rude ups too lol

I recently went in to have a new battery put in my iPhone since I had one of the phone that stopped holding a charge. They demanded by password stating it would be needed to run testing on my phone. I declined to give it to them at the advice of a security expert who felt it was not needed for anything they needed to do. I got my phone back and the battery did not last any longer than the old one. My phone died in less than an hour. Im skeptical of the even changed it. I went to use my camera and my whole phone crashed and never worked again. I called and they said since I wouldnt give them my password to them they wouldnt help but would put another new battery in for an additional charge. 4 hours after having my battery changed I had to purchase a new phone and the salesman said my phone is the worst he had seen and we even had trouble wiping it. It worked fine other than the battery until I took it to staples. Never trust them with anything.

I had a very large project due in a short amount of time and the staff in the print center could not have been more accommodating and helpful. They went out of their way to make sure my project was correct and even finished the job earlier than I expected. Thank you, Thank you, Thank you!

Marj was very helpful and offered suggestions to improve the finished printed product. Easy and hassle free. Thank you.

Dont buy computer from there!!! I bought a computer after the one I had for five years from Best Buys caught a virus. I went by a recommendation from the tech salesperson that the one I bought would work fine for what I do, which is mostly surfing the internet and checking email. I bought financial software, virus protection, and extended service protection. Well it took them over 5 days to transfer files. The computer starts up slow and I brought it in for them to look at, they changed a setting. The computer still runs slow on start up and going to the internet. Called and talked to a supervisor, said to bring it in and they would exchange it. Brought it in and they wanted me to purchase another computer for another $300.00 + as all the models they had are new. Took the original slow computer back and told them was NEVER going to purchase anything from there again, not even a pencil.

Have used the printing and marketing resources many times. Always fast and accurate.

Great service and an excellent product line with good prices

Large store once got lost in it i love the sticky notes there and also the pens are pretty good they have large selections of calendars and writing journals also sells staples

The staff here is only marginally helpful and if asked a question they will answer it but will not follow through to help you make a decision

Very busy but good deals as always

Nice clean store. A little over priced for what I was looking for

Nice people and have great deals every now and then

Reliable source for my buisness needs

Casr serviceCompetitive prices

Salesperson very knowledgeable about product we enquired about.

Great store. They are so focused on assistance in the store that sometimes phone calls are delayed.

Very helpful kind staff in the printing center. Will never go anywhere else in Rutland for printing.

The help there was spot on couldnt ask for better help. Thank you staples

Gavin in the printing section was great!

Very helpful staff

A full service office supplies and electronics store with sales and repairs

Very informative staff

Plenty of electronics and office supplies for any need

Great location

Just another Staples nothing special