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Publix Super Market at The Groves at Royal Palms
127 S State Rd 7, Royal Palm Beach, FL 33414, United States
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Publix Super Market at The Groves at Royal Palms
Comments
Jo
Review №1

Its bad when you have a better experience at a store outside your neighborhood. I loved everything

Da
Review №2

Love this pharmacy always going above and beyond for my meds and ways to save me money

Vi
Review №3

A really big disappointment today Im trying to find pearlized white paint to paint the inside of seashells I asked one of the people working there she took out her phone she did something with it and she said its on the left I went on the left there wasnt any I went back to her and said I dont see anything on the left she says I dont know where it is then I said okay can you take out your phone again and look it back up she goes Im stalking the shelves I go okay Ill go to the front so I go to the front and I asked them is there anybody to know if you carry perlife pain they said to me theres nobody here today that would know anything about paint okay I wont go back there again I will go back to Michaels but not this one they absolutely have no interest in customer service and theyre really poorly trained

Lo
Review №4

Associates and management staff are all very nice and pleasant. If you need help, the associates are pleasantly accommodating. Produce and meats are fresh and nicely displayed. The store is kept clean and neat. Will definitely be shopping there again.

kr
Review №5

I really loved the service here . I went to buy flowers and I was amazed with the variety they offered. The sale associate whose name I dont remember, she was really really friendly and caring. She told me that my choice of flowers was pretty and since it was pouring cats and dogs, she was concerned about me and the flowers getting drenched. I really loved that gesture, not alot of people will care but she did. Ill be returning here often.

Ma
Review №6

Very clean and well stocked with most of what you are looking for in a supermarket.

Ta
Review №7

Helped me out she actually stopped what she was doing to come help me and went out of her way to go find the item I needed her name was Sandra

J
Review №8

So I decide to pre order from this deli since they didnt have what I wanted in my local deli. Anyway, when I arrived they didnt have my order ready, even worse they said it was out of stock even though they let me order it. In the past when this has happened I would get a courtesy call informing they ran out of the item or the item was out of stock. But no, no courtesy call at this Publix.

Ka
Review №9

Its publix. A chain. They have everything I need in small size containers your 1 or 2 people. Customer service is attentive and friendly, too.

Af
Review №10

Good customer service but most items are highly priced

Wi
Review №11

Very nice and clean store, friendly staff. A little pricier than most but its tolerable for the quality. A lot of the fresh seafood is pre-frozen so look for the never been frozen items. Overall great store!

Jo
Review №12

Publix has some fresh breads! The staff are very helpful too. It’s great that they aren’t the size of Walmart.

Ja
Review №13

Catering did a lovely job on the 150 sandwiches we needed for lunch on Saturday October 16th

Th
Review №14

I love Publix so much I am a publix fanboy I wish they would give me a shirt or something that said Worlds ssikkest Publix fan. I love that little Publix dinosaur even though I havent seen him around in a while. There is nothing better than pub subs, soup, iced tea, lemonade, and fried chicken. Major shouts out to Publix.

Je
Review №15

Super friendly staff. They truly make shopping there a pleasure.

Ri
Review №16

Awesome shopping experience tonight there was hardly anybody in there it was awesome found everything I needed everybody was very helpful

Sh
Review №17

Great customer service and always well stocked! This location has a very youth based staff, which are very respectful and extremely helpful!

Ja
Review №18

Long wait time and messed up my order, gave me large fries instead of chicken I ordered and paid for. Didnt realize until I was on 95 heading home.

Br
Review №19

One of my favorite stores. People are always nice

Al
Review №20

Big black cashier insulted me and my partner at the self checkout.Was trying to check out, and she kept on insulting us by telling us what a plastic bag was. Then she kept bothering my partner until she finally told her to go away. You shouldnt have to tell a publix employee to go away. They should only help you when you need help. That was our last trip to Publix

Ra
Review №21

My favorite Publix this store is always clean well-maintained well-staffed and the employees are very attentive to the customers needs

Ch
Review №22

Manager Carlos was very rude. Store was nice but my encounter with the manager completely ruined shopping here for me.

A
Review №23

We love publix !The experience and customer service is always on point. My last experience in the deli with an online service was not the best. We arrived 20 minintes after the order pick up time and sandwiches where still not ready but they responded quickly to accommodate us.Inside the store is always clean and carts are sanitized :) I wish I could say the same about the outside area and parking lot.

L
Review №24

Very clean store and very polite staff

Sh
Review №25

Public is a beautiful grocery store. If in Florida stop in.

Ha
Review №26

The associates are very helpful and pleasant when they are attending to you

Ja
Review №27

Very friendly p look ace to shop. It is always organized and clean.

Ro
Review №28

Good customer service. Nice clean store.

Tr
Review №29

They have a awesome selection in there deli of cold prepared food!

po
Review №30

Well, its Publix!!!! you know they have a big variety just expensive as all Publix are, this one is clean and nice customer service

L
Review №31

Great variety of items always in stock

Ma
Review №32

I like it cause they have a Redbox available inside!

DS
Review №33

Beats Walmart because they have cashiers and shorter lines but I have the things Publix donates so much money to!

Do
Review №34

Wonderful friendly employees here, thanks! 👍

Fr
Review №35

Excellent- very clean and courtesy is outstanding!

C.
Review №36

Clean, great variety of quality products, nice staff, and great location.

Ri
Review №37

Nice updates and great bogo

OF
Review №38

They Really Changed The Place. Looks More Brighter and Cleaner. With New Up Grades

No
Review №39

Beware when buying groceries here. This location always have expired items. Its been happening to me many times, yogurt, premaid guacamole, packed ham. I always notify the cashier and manager and they dont seem to care. Time to find another location. 🙄

Ja
Review №40

Nice store, great selection and prices.

Ja
Review №41

Good selection and helpful staff. Prices are very reasonable. Recommend it.Have a friendly staff, great location from my house and always have most everything youll need

Jo
Review №42

Love the new layout and added self check out.

Se
Review №43

Clean,happy to help staff.

De
Review №44

Wide variety of items/groceries. Quick checkout.

Ca
Review №45

Is near my house. Very clean, well organized, great service and always have what I look for.

Na
Review №46

The most amazing customer service from Anastasia at the front. She was kind and funny and helped me find exactly what I needed. Will be back because of her.

An
Review №47

Consistently screws up sub orders, like its to be expected every time.

Do
Review №48

Amazing professional people

st
Review №49

I went to purchase a birthday cake 🎂, the young lady was so kind and helpful I really felt like it was a pleasure to shop there.

Ri
Review №50

Must be a newer Publix because the store is large, well laded out andA much larger selection of items.

St
Review №51

Easy in and out polite staff

Ke
Review №52

Nice clean store, friendly cashiers and excellent service that Publix is known for.

LA
Review №53

I have been hesitant to enter Publix because of their lack rules about wearing face mask. However, in this particular store I noticed that almost all of the people were wearing masks except for one family and two employees amazingly. I have been consistently a disappointed that Publix has not been able to provide paper goods whereas I have found them plentiful in other stores. I also have noticed that Publix has raised their prices during this pandemic unreasonably. I have had a lengthy association with Publix but Im going to have to re-evaluate that relationship.

Me
Review №54

Just like every publix, the employees are kind, it was clean inside and the parking lot. They also clean the shopping carts 😊

Ki
Review №55

Very clean and polite crew even when busy

Li
Review №56

Its Publix need I say more

Le
Review №57

Always a pleasure

Ke
Review №58

Always a great shopping experience & they always have what I need. The meat department is the best.

SA
Review №59

They never call you back

Da
Review №60

Gonna miss them, moving

Pa
Review №61

Its perfect except due to the pandemic the produce area is not fully stocked as it use to be.

Re
Review №62

Quality service as usual.

Br
Review №63

This is for everyone in the Deli & Bakery area, even the ones you dont see in the back making food and deliveries. You all are awesome and should be appreciated. David from the Deli is really amazing and every time i go shopping there to or to get my lunch, he always has the best personality and is always happy. Making subs is not the most artistic or best creative outlet but at least he isnt Negative or moping about.

LS
Review №64

Clean friendly staff

LI
Review №65

Great As Always

Da
Review №66

Like they say always a pleasure there some new renovations are going on at this moment

Li
Review №67

Everyone is super friendly!

Ma
Review №68

People is really nice

Ch
Review №69

Love publics

Br
Review №70

5 star 5 diamond staff, and store

Ne
Review №71

Publix. The deli is great. The place is always clean and the staff is always helping. You can pretty much as them for anything at the deli and bakery and they should be able to do it for you.

At
Review №72

PLEASE MAKE customers wear mask.Cashiers are great. Keep up the good work

Jo
Review №73

Custer service could be much better. Employees congregate near customer service to socialize while ignoring customers in line.

De
Review №74

My go to store for almost everything

Di
Review №75

Where do i begin? First let me say this is loooong overdue, I am actually ashamed of myself for not doing this sooner. i wanted to write this 2 hurricanes ago and then one hurricane ago and now it has taken a pandemic to stop from my crazy schedule, and write this, btw, that is no excuse. I simply can not say enough about this group, or better yet, family of folks who work here. Without being too gushy, they have been my savior, time and time and time again! From Bill, who has literally taught me recipes to help my husband eat better, to Robin, who is always there for my special events and tips, to Shea and the rest in the bakery, thank you for making the our birthdays so special, and all the men and women behind the deli, who are ALWAYS so patient and pleasant, even when some customers arent, to the wonderfully helpful produce people, not to mention the seafood and meat dept gentlemen who are always there to help me with my special orders, including my orders for my raw tar tar, for it is only them that we trust with our raw meat orders and finally, to the those in dairy and my girls in in the beauty and over the counter drug dept who always know where it is that i need. Also, a special thanks to the pharmacy who run a timely and professional dept. and last but not least, the wonderful cashiers, like Marcia and Kale and the rest(sorry, if i forgotten all your names), who always have a smile and pleasant words for us even during such trying times. Oh, I forgot all the wonderful stock workers, who work tirelessly to fill those endless empty shelves in our most vulnerable times, from the young like Ed, to the younger, who always ask me if there is something they can help me find! My congrats to the managers who are able to keep these wonderful people coming in everyday with a smile on their face and consideration in their hearts! Thank you to all!Sincerely,Dina and David Coury

Ma
Review №76

Hot CASE needs to do better. Takes someone 15 minutes just to help you.

Ma
Review №77

No one has service like Publix. And THIS Publix has the greatest staff ever! So clean, great selection too!

Cl
Review №78

Its a supermarket with friendly staff.

za
Review №79

Best time to shop is during BOGO. Cant beat the prices. Great customer service.

JC
Review №80

Here’s the Thing, this Publix is unnecessarily more expensive than other Publix’s in the area.... if you compare prices here to others, you’ll realize you can get the same exact product cheaper at another location....

Jo
Review №81

Everything you need in one place

Ch
Review №82

This Publix does not police its customers from abandoning their shopping carts 100 yards away at the pedestrian gate to the neighboring community. Trash everywhere.

Si
Review №83

It has excellent service but i wish they were open until 11. Also sometimes the lines can be crazy long. Ive been in line for 10 mins.

Ma
Review №84

Great personalized service, they will not only bring your groceries to your vehicle but also help you load them in! Deli service could be quicker, usually only 1 person on staff, but the meat and cheeses are good quality (Boars Head). Just like any other grocery store be advised of any products that have been pre-opened or the seal broken

Jo
Review №85

Average Publix super market.

vo
Review №86

Needed food and they had food so i bought food

st
Review №87

Very friendly throughout the store..they went.out.of the.way.for me.without my asking

Of
Review №88

They have nice can customer .

Do
Review №89

My grandson goes to a school for children with special needs, as he is on the autism spectrum. There are some children at the school that are less fortunate than others, so at Thanksgiving I purchase roughly 12 to 15 turkeys for them so they can enjoy their holiday. As they should. This year I went to your competitor, which I should have known better, but their prices were cheaper, but they refused to let me buy the amount of turkeys I needed. When I came to you and spoke with your managers, they were nothing but gracious, kind and understanding. I wish there were more big companies would have employees with the kindness your employees showed to me today. I wish you all a happy, healthy, safe, and peaceful holiday season and always. Tha k you all

La
Review №90

Best supermarket in town. Always well stocked. Courteous, helpful staff and clean food.

Je
Review №91

I hate how early this Publix closes compared to other Publixs. That hour makes a big difference when you need something late at night. The store always seems clean and has a good selection of products but the hours they are open at night are inconvenient for me.

Ka
Review №92

Lady at the register (Widmy) was very disrespectful. When I gave her an item I decided I did not want to buy, she said with an attittude If youre not gonna buy something then dont put it in your cart. I have never had such a terrible checkout experience at publix. Definelty wont be coming back to this store!

Ma
Review №93

Nice store nice people always clean

be
Review №94

I was looking for a particular ice cream for a month now . Cashier and manager went above and beyond!! Finally found the ice cream stocked up in the back. Thank you for such great customer service!

Le
Review №95

Shopping is definitely a pleasure at this clean and friendly Publix. Theres never any long waiting lines and the staff go out of their way to help you find what youre looking for.My only complaint is that one of the employees was out collecting shopping carts, all while on his cell phone the whole time. He was not paying attention and one of the carts got away from him and almost hit my car.

Ty
Review №96

This is a well run store. The checkout people are really good

An
Review №97

Nice spacious publix. Friendly faces, the deli was moving slow, but the manager was quick to help. A checkout was open and ready as we walked by. Overall good Publix!

Ro
Review №98

Where do we start. This Publix absolutely is horrible. For starters, it is not hard to find expired food on the shelves. Always make sure you check expiration on any and all items you buy. Generally they are out of produce bags, Publix meat is usually never cut ( Although they are trying to get better). Every manager that I have talked to at Publix, always apologizes, but nothing is ever taken care of for improvement. I have had to write emails to corporate to try and get a better shopping improvement, which has resulted in little changes.Thought by now, Publix would strive for improvements. Thought Publix had mystery shoppers. One day, maybe they might change the entire shopping experience.

Se
Review №99

Shop here all the time. Its Publix! Of course they are amazing!

Le
Review №100

Great supermarket to shop for groceries 👍🏻

Information
100 Photos
100 Comments
4.5 Rating
  • Address:127 S State Rd 7, Royal Palm Beach, FL 33414, United States
  • Site:https://publix.com/?utm_medium=organic&utm_source=google&utm_term=google_my_business
  • Phone:+1 561-615-1705
Categories
  • Beer store
  • Bakery
  • Grocery store
  • Butcher shop
  • Deli
  • Wine store
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • Takeout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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