It was really great I was hanging out with Cassandra Pugliese all day

The store manager Carlos is wonderful! He went above and beyond to assist me in getting an item brought over for another store. He was very professional, kind and efficient. Great experience thanks to him!

Good customer service. Unfortunately not enough workers on staff. Seemed short handed like all the other businesses. Low on inventory, again, like all the other businesses.

Michels would be perfect if they had fabric. They do have everything else a crafter needs.

Everyone is really sweet there but I dont really like their selection anymore. seems like they have less and less every month

For a quick apparel job when youre out of htv or a specific tshirt color, this place is great.

Would have given 5 stars if clerk had been a little more helpful when I asked where I could find something .....

Desiree in the framing section was sooooo helpful. I was also not the easiest customer to deal with and the young man that his name starts with a J was also very helpful. Cheryl also unlocked the spray paint for me and took no time at all to get me my rose gold spray paint. Very helpful team

I guess I ordered a pick-up from the wrong location on the app. When I arrived at the store on 441, they didnt have my paid for purchase at the check out counter. They did, however, have the product in stock and they were able to walk me through the cancelation through the app, along with the refund and the purchase in just a few minutes. Great staff. Very helpful. They get 5 stars for helping me through my error!

Excellent customer service and very friendly and helpful staff.

Kelly was Great shes a keeper. Helpful, courteousFrame a Guy Harvey

Been here lots. Seemed like store stocked back up. To many things to chose from. Staff always helpful and still wearing mask. Its a good thing.

Had a gift card. their inventory was so scarce I only spent half of it🙊 I will go back🌴😎

Nice selection, reasonably priced, and very helpful staff.

Always a fun shopping experience. For creative types of all kind. A nice variety of products

They broke my cavanas photos and I had to go back two times for them and they didnt fix it. Do not lose your money or photos in this place. They dont care about your memories💔

I was a little disappointed in Michaels today. There were a lot of empty shelves and missing stock. I did find a couple items that I wanted but by the time I got up to the cash register the line was enormous so I left empty-handed. Another reason to order online! A helpful hint on parking. Its not easy and exiting is very difficult. However, I found if you go south of this plaza just south of where Michaels is an exit there you have got a better chance of getting on 441.

Store is always clean. Friendly employees. No complaints there.My only complaint is that mid October and it seems Christmas has taken over. Only a small fraction of Halloween was left and a smidgen of Fall when I visited Oct 14. Like..I know we just want this crazy year to be over with but dang.

Bead heaven 😊 My newest creations.

The manager is so awesome at this store. She went out of her way to help me attain a rare item I wanted in the most busiest of store hours! Always a great experience shopping here!

My own creativity

No one around to help. 2 cashiers at the registers but no additional help in the store. I just walked out.

I spend way too much money there.

They have improved in materials selection. I just wish they would stock the shelves more often

Ordered a customized picture frame. Desiree was very creative thoughtful and patient. Thank you very much Desiree

Found just what we were looking for 😃

I adore shopping here! Huge sale but not on everything. Theyre having a sale on store fixtures, yes the stores. I asked the cashier when I was checking out if they were closing, she said why do you ask that. Uhm cause your shelves are bare and youre selling fixtures! Still got some great deals!

Always come here to get my 60x48 canvas. They have great selection for artists in general and if you apply their coupons, prices will be cheaper than online.

Very clean, very nice. All employees with whom I have interacted have been kind and helpful.

Amazed at all the things available for crafts.

Nice to shop

GOOD work framing picture, check out was not so good.

Tarah made my shopping experience absolutely pleasant! She is very knowledgeable and kind hearted. Please don’t loose her. Will come back to this location for future purchases

I like Michaels because the stores have a wide variety of art supplies, and the staff will go the extra mile to help you achieve your goals as long as those goals are not nefarious.

Stocking shelves for Holidays.

On Saturday May 8, I went to this store looking for some paints. Took some Liquitex BASICS that had a sign “4 for $10” and some other stuff. When paying, I saw that they were charging me $4.99 each. I told the young man at the register about the sing by the paints and he made a call to check on the price. When done, he told me that the sale was on the brand next to the ones I took. I left the merchandise and paid for the rest. I went back to the isle where these items are and for my surprise, the sign was gone. I look for and associate and asked to speak with a manager. The manager was the same man that helped me at the register. I expressed my frustration about them taking the sign off right when he made the call and told him that it was false advertisement. In a very condescending manner he told me “Well if you want them you can buy them as they are”. Thank you Mr. Austin, for your courtesy. I went to HobbyLoby and paid much less at regular price. Here is a picture of the isle after they took the sign off where you can still see the clip that was holding it.

They have everything you need for crafts. Price is higher than walmart or target but they have a lot of variety. I only come here when I cant find it at my local Walmart stores.

Was out alot of things o needed

We had a young lady named Sheila(sp). What a polite, helpful young lady. Give her a raise.

It was ok. I cant find most of the thing I want to get because the section that they manage. I think a little bit unorganized but overall the products is ok, store is clean. I guess maybe from COVID-19 so they must be under staff.

Always nice and clean fun stuff too found a beautiful frame I needed

I have always loved Michaels until today when I tried to purchase some items for my Cricut machine and was told that I cant use this coupon because they dont discount Cricut items. I explained that all the other coupons I have received from them clearly state that on them and that is why I have never tried to use them for Cricut items but this coupon clearly states what it is not good for and it does not state that Crilcut items are not included. They refused to honor it and were not very nice about it. I failed to mention that I have spent over $250 in that store in less than 2 weeks. I guess I will start going to Hobby Lobby or JoAnns which is only less than 2 miles from their store.

Was very organized, clean and cashiers were friendly.

I walked in with my own artwork to the custom framing department. I didn’t necessarily need custom framing I was just looking for a specific size in a different color. I stood there for about 15 minutes (no exaggeration) until I finally made eye contact with a reluctant employee. Ericka walked over and informed me that the framing specialist was on lunch. (At 6:53pm?) I asked her if she thought my artwork would fit in the frame that I had brought to the front she completely ignored the question and grabbed my frame. I moved on and asked if she had the frame in any other colors. She pulled out her cell phone to check “the app?” Unsure what she did because after 2 minutes of silence she told me that “what we have is in that (points) section” instead of walking me over to the section or pretending to care/asking someone with more knowledge etc she did not help AT ALL. She then walked away without so much as an “I’m sorry” or “have a nice day” I have been shopping at Michael’s for as long as I can remember and have always had pleasant customer service experiences but it was painfully clear that Erika does not like her job or want to help anyone. One bad mate sinks the boat I will go to JoAnn next time.

A little pricey unless you have coupons or sale items. Nice selection.

Its a good store. Christmas stuff is in.

Found the bath bomb molds I have been searching for!

I loved

The people working here are friendly and more importantly know the store so they can send you to exactly the aisle you are looking for. Kudos.

A little pricey but great selections

Not very satisfying...staff not trained in customer service

Sales reps are exceptional! They can help with ideas, (your visions) Very polite, ready to help. They know where everything is located. I will be back, even though its a bit of a drive. Enjoyed shopping at Michaels!

Love this store. Great sales always. Their home decor section is really nice!I recently purchased a Cricut and Michaels has lots of great accessories and vinyls!

Priced high. Aisles are small-enough for ADA sized wheelchair. Lighting stinks inside. Scrapbooking section rapidly decreasing. Yarn section better at other nearby craft stores. Checkout lines can be long.

So many fall items to choose from!!!

*** CLEAN STORE & FRIENDLY STAFF***This store is welcoming and friendly. They have tons of arts and crafts, but unfortunately, they did not have what I was looking for that day.To their credit, neither did any other stores. I ended up having to order online. However, I will be back to Michael’s soon. Love their jewelry section in the front.I RECOMMEND THIS STORE. 4 stars!

Well stocked. Good staff

Went to frame a picture, the associate was super nice and helpful. Cant wait to get my picture back in about a week. He automatically put the discount in without me having to ask. :)

Always enjoy Michaels. Such a crafty store! Lately I find that what I am looking for seems to be very limited in choices or not carrying it any longer. Sometimes it is an enjoyable shopping experience & sometimes its frustrating because you know the item USED to be in stock there. Whatever you need for crafting, glueing, carding or nicknacks arrangements & all crafting repaires...try Michaels, its worth a look.

I have never been so disappointed in a store and a manager, Christina. This weekend my 5 year old says “Mommy, look what I found.” It was a $100 bill. The cashier quickly took it and called Christina to put it in the safe. Not ONE thank you or good job. I told my son that the owner will be looking for it. He says “what if they aren’t?” Christina’s reply was company policy is it goes to the store. He was sad and confused as to why the store would get it. I was disappointed that the employees had a perfect moment to make a little boy feel good about doing the right thing. When I commented that they didn’t say thank you or good job, their response ...that’s the parents job. Not ours. 😳Needless to say I am EXTREMELY disappointed in the cold, rude way they responded to the situation. And, yes of course I made sure he knew what a good deed he had done. I plan to frequent this store as little as possible and get what I need at Target and Hobby Lobby. Definitely not impressed with Christina or her cashier.

I love this place! They have everything. From just art supplies to cake and cookie making supplies to stuff to build a terrarium. I have gotten everyone I take here addicted. Great place to find decorations for parties and holidays. Plus great glass products. And they always have coupons.

Worse customer service ever, I just left Over $500 worth in merchandise as the lady was not able to complete my transaction, she only said “we are about to close and we may not be able to sell you the merchandise” thank you as I went to a different store and get the same article for a better price... don’t recommend Michael’s Wellington but Joann Fabrics

As a fellow retail employee I understand how we can be overwhelmed with tasks and things to do, but I did just feel underwhelmed with the amount of help I received. It might just be that its such a large store and its easy to lose employees in such a large place. Its just a little annoying to scrounge for help and have to leave to another part of the store to get help. Maybe invest in help buttons? Typically I love Michaels, this is my only complaint !!

Placed an order online and still had to wait in the checkout line as if I was making an in storepurchase for 21 minutes. It’s pointless to do an online order for conveniency. Next time I’ll ship to home and hope the item doesn’t come broken like it did last time.

Nice staff. Have what we need and then found what I was looking for and did not have to go online to get any of my stuff. They had a huge section of what I was looking for. And at a fair price.

The one on 441 street is too expensive and the staff were rude, I need 15 centerpiece but they only have 5 and one lady told me that is what they have and she did not help me at all... not recommend it

To me, Michaels is truly one of a handful of stores that I would call inspiring. They have everything you may need for a Diy home or school project. In addition their pricing is fairly cheap. Their plain shirts for custom printing were between $2-$3 per shirt. Whereas a printer would charge upwards of $5 for the exact same brand.

I love Michaels, but they hardly ever have the large epoxy resin, they did in Deerfield Beach which they closed😐

I love this place! They have great deals on craft supplies. I always wait for sales or bring in coupons. The staff is nice and friendly too.

Just had a piece of art framed here . Connie in the framing department is awesome . She is amazing at what she does, and extremely friendly, patient and understanding.. Thanks again Connie, you are an asset to the store !

I like Michaels. The shelves are stocked with nice things. There is no rush to leave the store. Lots of things that u can use to create beautuful gifts.

I wanted to start a new hobby of painting. The staff was so helpful getting me the supplies I needed since I didnt know what I was looking for!

Lady at counter was very nice and helpful.

Great store and staff. Check your coupons before heading in - so many bargains. I always buy great items I didnt even go there for!

I go here for yarn sometimes. They take competitors coupons. Its fine

Nice jewelry making department. Kids crafts galore. Many birthday presents bought here. Go online & print discount coupons before you go!

Michaels: The one stop craft shop. Always have what im looking for.

Love these guys

Love this place! They also have a great arts and crafts class for kids!

Great sales, lots of Halloween stuff!

I shopped in there before also very nice and associates very helpful

Great door buster specials!However, staff were hard to locate and not very willing to help.Been to other stores, and different story!

Love shopping at MichaelsStaff is always friendly and helpful with my projects.

Difficult to find prices on many items. I find myself having to constantly monitor the check out process to make sure I’m paying what I thought the price was suppose to be. Most of the time the cashiers and floor clerks are helpful but sometimes I have had some very rude interactions. I left about $300 in the basket and walked out swearing I would never set foot in the store again. I lied to myself! I do still go in especially for kid things but if I can buy things at Everything Scrapbook Stamps store I go there. I prefer to support independent stores and find they support me.

Lots of variety for arts and crafts. Some really awesome christmas deals and sales!

I love this place! They had the black stones i needed and they were 50% off!

Tarah at Wellington location rocks, always smiling or instigating a positive response from me...

Loved it, lots of arts and crafts ideas.

Amanda was incredible, we couldnt find a dishwasher safe glue for glass and she went above and beyond to help meanwhile helping other costumers that approached her, and with the holidays its insanely packed. Her multitasking and knowledge was 10/10.

This place has so many crafting and decor items. Can be pricey so make sure to use a coupon.

LOVE THE STORE, BUT **ALWAYS** HAVE TO WAIT VERY LONG IN LINE. NEED TO STAFF MORE CASHIERS.

Very nice, clean store, they’re always stocked well. Staff is moderately friendly. Overall, a good shopping experience

Wasnt that bad of a place! The employees were incredibly helpful, they always let me know about the latest deals and coupons!

Store very nice and clean. Customer service was great.

I placed an order online and went to Michaels to pick it up. Enter g the store there are no signs indicating where to pick up the merchandise. After waiting on line by the cashiers station I was told I had to go the back of the store by frames. Again no signs. Finally I received my merchandise, I asked to have the box opened to make sure I received everything. When I gave the okay, I was handed th e open box and told youre good to go without putting any tape on the box. It will be a very long time before I shop at Michaels again.

Poorly managed. Line out the door with 2 cashiers. Some guy worker in green shirt walking around store barefooted says he can’t log into the computer and there are no other workers trained on cash register. What a joke. They making tons of money yet can’t hire enough cashiers to work on a Friday night. Go to Hobby Lobby instead.

They mis price items and don’t honor it.

Liked the old store better. They are always out a lot of what Im looking for.

What can you say Michaels has just about everything you could want for a project or a one of a kind Thoughtful gift for someone special. Also they have an app that you can RECIEVE sometimes up to 65% off or more.

Couldnt find what I was looking for & couldnt find an employee to help me. Fortunately someone else had found it & left it lying on an unrelated shelf which I found. At checkout, although I had a coupon on my phone, I was asked for my phone number (I already get email coupons & said so) & the my email (told her again I already get them) but she just had to look it to make sure it was there correctly. 😶 and the line kept getting longer...