Very professional, very kind staff. Work was done within quoted time frame. Vehicle that had been t-boned was repaired like new! Minor electrical work done for replacing and reattaching wiring for mirror. Everything works and looks as if the vehicle had never been hit. Fantastic work, very courteous staff. Consistent updates of how the work was going daily. Will recommend to anyone who needs this type of service 👍👍

Very helpful, kept me updated as far as the services were started and completed. The quality was very good

Very friendly & personable, on time as promised. Manager Mike and front desk Courtney were wonderful!!

We have had to bring two different vehicles in due to accidents over the last few years. Both experiences were very positive. Excellent repair. Excellent communication and very friendly staff.

Great service! They replaced my bumper and the car looks amazing. Really good communication

Very professional, and did excellent work on my vehicle..

They did a great job on my Cruze! Great customer service all the way around. Definitely recommend them to anyone needing collision repairs done.

The staff are great so the first impression is a good one. The work looked wonderful and was actually finished early than quoted. I will definitely refer others to them.

Repaired minor accident damage. Great communication, kept meInformed of repair progress. Finished before expected date

They did good work. I requested ORIGINAL parts and it was not honored, no one called to notify me aftermarket and junk yard parts were used after I clearly numerous times to use OEM parts. Very disappointing... none of that was communicated until after my car was fixed. 🤔🙄😒

My experience was great, Mike kept me informed on the work being done on my car. I would highly recommend them for your car services.

Awesome job blended the paint on my 40 year old Mercedes perfectly!

Had some work done on my car. Was a minor fender-bender. Other shops in town were booked out for weeks. Service King said they could get me in right away plus they have an Enterprise rental place in the same building so it was convenient. They completed the repairs in a reasonable amount of time and the car looked great.I noticed that my fog lights were no longer working, yet they had worked before taking it in for repairs. I looked under the hood and both of the wiring harnesses that connect to the lights were disconnected. I plugged them back in and the lights came on no problem. Theyve been working fine ever since. I know that mistakes happen and maybe they just overlooked it. But it definitely begs the question: if they forgot to reconnect those wires, what else did they forget?

Did a great job on my truck after someone backed into it. Got it back in great shape and clean as can be in just a few days.

The first time around I had a terrible experience. The new management has taken care of a warranty issue that had previously been fixed. Was in and out in 7 business days. It was a great experience, and they went above the scope of service and painted an extra piece for free. Amazing service now.

Had my car worked on after a lady drove in to mine. The insurance company directed me to Service King in nearby Rock Hill, at the Rawlinson Rd location. M. Adams was my rep there and was very helpful and made the process quick and painless. He was very friendly and courteous. My only suggestion would be for the Rentals that were there, they were very limited (as in two) at the time I was needing a rental. Was a pleasant experience overall. I forgot to do the original survey they requested via email, so I wanted to leave a review in lieu of the missed survey. A+

Was very pleased with the outcome

Picked up my vehicle today and it looks branch new I have to say I have 3 issues but I am confident that will not be a problem to resolve. Scott handled my vehicle and kept me informed of the process.

We actually got a Rental Car here. Our Auto is being repaired at the other Service.The Rental Car guy was very helpful!!

Well...I am not easily impressed...a bit of a perfectionist for sure. I was blown away by their customer service. Scott was the epitome of what service is all about. I received daily updates via email and was absolutely thrilled with the results of the repair. My Chevy Silverado has never looked better...even better than factory!-- kudos to all their hard work...the body shop, paint, assembly: all impecable!--- oh and the young lady in the front gets a bravo zulu for her customer service as well. And I dont want to leave the Enterprise folks out either. Start to finish: grade A...thank you.

The paint repair was excellent, but they stripped one of the adjustment screws on a head light on the 2014 mustang they repaired and sent it out that way. When we saw the lights shining on the road 4 feet in front of the car instead of where they belong we figured out something was wrong. NOTE headlight was on side of car that went off road into the grass shoulder when front passenger tire blew up upon hitting huge pothole after hurricane Florance. When we took it back they tried to pass it off on a prior accident of which there had been no issues with the lamp it had been replaced a year before and had been working fine prior to the accident that brought it into Service King. Not COOL! They need to make this write and replace the headlight assembly. Its an $800 part they want me to be reasonable for. I dont think so.

I am new to the area & live very close, so I stopped in because I had a scratch on my windshield from my wiper blade. The owner was very kind & took the time to try & take the scratch out on the spot!!!He was able to take the worst of the scratch off & didn’t charge me anything!!! Was so happy with it!! Thanks, Mike!!

Good friendly service w/great updates as work was being completed.

Could not help me with my interior liner or my side panel molding but they were nice

Was referred here by my insurance company, when I didn’t agree to have them pull apart my car and leave it there for weeks when it was fully drivable I was met with horrible attitudes. The man who did my visual claim didn’t even explain to me what any of it meant just handed it to me rudely. Many other things were written down to be “fixed” that weren’t even broken. I got another visual estimate at another repair shop and was quoted for 3,000 as opposed to their 5,400. When I called to make my appointment the woman I spoke to on the phone couldn’t explain to me what was going to be done when I was there. When I arrived I was asked to sign a paper to let them repair my car even though I was under the impression I was having just an estimate. Overall there is a lack of communication from the staff and bad attitudes.

Great service, great communication !

The business is fine it is all the traffic I hate

Took a car in for a dent repair after the shop I used to patronize (Smiths) blew my appointment off. They took me in quickly, and finished the work early, leaving the car as if the dent had never been there.I docked a star, however, because they broke a $10 door handle. That was forgivable considering the convoluted way its attached to the car, but trying to hide it (silicone glue) wasnt. Still, I doubt any other shop would have handled it differently, so I wasnt that upset. And frankly, I didnt give them a chance to answer for the handle, so....

Freindly Staff, Called - fixed my carIn 30min.

Do not come here. Allstate told me they were one of their preferred repair shops. The reason being they will do subpar work the cheapest way possible to help the insurance company. When I had anaccident out of town allstate never sent out and insurance adjuster and just listed it as a front end collision. The actual damage included number/grille and rim damage from a curb. Service king told me since the claim was only written up as front end collision they would have to put in a supplemental form for the rim damage only after I agreed to let them start repairs. Allstate denied the supplemental rim damage saying it was previous damage so no rim repairs were made. When I picked up my 2014 ford explorer after repairs my AC was blowing hot. I took it back to find out they had forgotten to recharge the AC after disconnecting it to repair some radiator mounts. Driving it home a second time I noticed a significant difference in AC performance. When stoped at red lights or accelerating after slowing down the AC would start blowing warm until cruising speed was reached and when I turned the car off there was an audible gurgling coming from the AC vents for the first week. The second week the passenger vents started blowing hot air. When I took it back to service king they told me the AC was charged and a different mechanic would have to look at it and allstate would get involved and pay me back IF the damage was caused by the accident. Even though it functioned fine for over 6 montgs after the accident before I could schedule the repair to coincide with my vacation time. Needless to say service king did/would not fix the problem denying it had anything to to with the repair work they performed. I opted NOT to have them take it to an ACTUAL mechanic as I know Allstate would have again given me the shaft. But I will remind you that Service King does offer a lifetime warranty on their repair work, except if they break something while doing the work and deny it was anything they did to it. In the meantime I am supposed to believe that it is a coincidence that my AC stopped working on a 3 year old vehicle after they tampered with it.

Great service! Great work and the staff is OUTSTANDING (Noel)!

My experience has not been a pleasant one. I was a victim of the severe hail storm in Rock hill. My insurance company had me go to this center for the adjuster to look at my car. This collision center looks beautiful on the inside and very clean. However, they scheduled my car only to push it back two weeks because they did not want me to have to wait for my car to completed. They then proceeded to keep my car for three weeks. Part of this was because the insurance angency went low on the esitmate hoping I would take the money and run. When I got my car back it had what is called orange peel on the back quarter panels, which is a waviness in the paint). Scratches where there were not scratches before. It looks like people did the work with metal buttons and zippers exposed on their clothing. The interior head liner was filthy. The molding was in with a huge gap. There was pink paint on the drivers side where they mark the areas they have to fix.The other thing that happened is this was supposed to be paintless dent repair, after leaving my car out in 90 degree weather all day they decided to try and pop out the dents and the paint came off in every spot they had to fix and there were a lot of dents.So I take my car back to them on July 24th and did not get it back until August 5th. I am afraid I lost my cool with these people. They did buff out some of the hood and the passenger side door and the trunk where they employees created scratches. When I got there they had not cleaned the head liner. The orange peel was still there and never touched. The pink paint was gone but they did not buff out the door for the scratches they put on the car and then there was a new scrape on the hood of the car that was not there before.The did not hesitate to let me know I was not a priority and they had a lot of cars to fix. This is after the insurance agency paid them over $6,000.00.Now their answer is for me to wait four weeks and they will try to fix the orange peel.I am so done with these people I can not even talk to them right now. My husband is handling it now and he has reached his limit as well.I suggest you look over your car in the light of the garage instead of bright sunlight because that is where you will find if they fixed your car or did not.

Very helpful in fixing an emergency issue.

The best

Very responsive and friendly staff. Great work at reasonable prices.

Great fast to the point service

Too busy to get an associate out to give a repair estimate. Not smart if you to get new customers.

They do a great job.

Hated having to use a body shop, but very impressed with the results .

Fast friendly service.

Excellent service

Quality auto repair!