I had a flat tire. There was not one in stock, but it came in the next day. I didnt have an appointment, but when I went back, the new tire was put on right away. I want to thank Mark J. for his excellent service! He is kind, friendly and knowledgeable. He kept me informed the whole time.

Friday 9/10/2021 I had originally booked a test drive for the 2021 Rouge SV for Saturday 09/11/2021. I decided to quickly change my mind. I called Vision Nissan and changed the appointment with Ryan M. Mroszczak. When I arrived at Vision Nissan, I noticed how clean the exterior of the build was. I went inside and was greeted by Ryan Mroszczak. I asked him to allow me to test drive the Rouge SV. Before we test drove the SUV. Ryan went over all of the exterior features and the interior features. He was extremely knowledgeable about the vehicle. During the Test drive Ryan showed me all of the bells and whistles of the vehicle operations such as the way Cruise control with Driver assist and lane assist functioned. He showed me all the awesome features that are in the Infotainment system.After the test drive. Ryan asked me if I was interested in purchasing or leasing the vehicle. This really caught me by surprise. Never before was I asked if I would like to make the purchase or lease. Ryan Mroszczak not once forced me to make the purchase or put pressure on me and let me make the decision without push back. Ryan is an example salesperson.I had been to plenty of other dealerships and had been pressured to make purchase decisions that in the end were a curse. I did not get this feeling from this transaction. I do believe that this vehicle is going to be a blessing regardless. The company is supplying my vehicle free of charge with Ziebart undercoating. This small gesture really made my experience much more memorable.Now for the vehicle. The SUV is the 2021 Nissan Rouge SV. It comes with lots of safety features that I never knew I actually needed. The vehicle is priced properly (31,500ish) for the amount of features the vehicle comes with. The drive acceleration is adaptive and smooth. The headlamps are super bright on low and extremely bright on high. I could see in the rain without a worry if I was still in lane. I feel much safer in this vehicle than that of my Chrysler 200 Limited. At time of purchase the Rouge SV had 15 miles on it. I am the first owner. The infotainment center is easy to use and has plenty of customization especially when using Apple Carplay or Android Auto. The vehicle has great exterior noise cancellation. The Tire to Road contact is smooth. The vehicle gets great gas mileage. I also get free oil changes for life of vehicle. There is plenty of storage space in the rear of the vehicle and there is also plenty of room for passenger head to toe in both front and back seat.The end of transaction: After I signed the documents and added the Vehicle to my insurance, Ryan M. Mroszczak had a tablet with videos I could watch to more familiarize myself with the details and features of the SUV. Ryan took me around the shop and introduced me to some of the staff members at the welcoming desk and in the mechanic shop. After that we headed back to my new SUV where Ryan showed me one last time all of the core functions of the vehicle to ensure I had safe travels. I highly recommend people to Ryan M. Mroszczak at Vision Nissan for his professionalism, Charisma and knowledge. He will be my go to Salesperson for my future vehicle purchases.

My sales guy Patrick Diflorio was professional and answered all my questions and also was very concerned about my needs ! That’s why I chose to go with the dealership! I have already recommended him & also the dealership!

Service Manager Mark, went above and beyond to ensure my satisfaction on my repairs. He’s the reason for me taking my vehicle there!

Everything was fine. My only complaint/comment was that I had a coupon for my oil change which I informed them of when I dropped off the vehicle. When I picked up my car the charge was $10.00 more than the cost listed on the coupon. I was told this was additional charge was for the type of oil that needed to be used. I feel I should have been informed of the up charge prior to the service being performed.

This was the best experience I have ever had buying a car extra special thanks to my team that help me get into my 2019 Nissan Rogue Sport.

Ryan was very personable and easy to work with. Ill highly recommend him to future car buyers.

Brandon Panzetta is the best. He always gets me great deals and I LOVE my newly leased 2021 Sentra!

Always buy my Nissan from Johnny and his boss Joe. The service is second to none. They always give me a great deal and go above and beyond to make sure I’m happy with my new vehicle and even the service after the deal.

Brandon was awesome. He told me all about the new features in my new car. He was a pleasure to work with and I will definitely recommend everyone I know to go see him!

Ryan Mroszczak was helpfull and explained everything to me in order to make a comfortable transition from leasing my car to purchasing it. I would send anyone whos leasing or looking to buy a car, to him, with utmost confidence. Thank you Ryan for your excellent service at Vision Nissan!

Do not buy a car or have service done at this location. Customer service is awful. They never return a phone call/message. Car buying process took forever!! Had transmission issues immediately. They stated it would take 1-2 days to fix and it took more than a week. I was never given updates as to my vehicles status and it was returned to me filthy/greasy on the inside door and floor on the drivers side (even stained the rug!). When I spoke with management they did nothing to address the issues I was facing. I wont even go back for my free oil changes I was given at purchase time. Stay away!

I love working with Ryan Mroszczak, he is always such a pleasure. Always kind and works w me on my price. I will definitely be returning.

My salesperson, Brandon P., went above and beyond my expectations. He was very helpful as to my decisions throughout my whole car buying experience. He was very knowledgeable about the vehicle I was looking to buy. Overall, he had a great attitude towards both my husband and myself. Thank you for all your help, Brandon, you’re the the best!! 👍🙂

Quick service and very thorough work. Everyone was very friendly from the time I arrived to checking out. Excellent customer service all around at a good price!!

Needed a new key fob (lost) and a new tire (bulge in sidewall) Both items covered under a insurance contract purchased at time of lease. Vision handled all the details such as contacting the insurer, sending pictures, paperwork, etc. Vision, also, completed a recall that was, still, open. Had the vehicle back the next day. Completely satisfied with the service and communication by the service department.

Very pleased with the entire process. From making the appointment, the customer service during the appointment and happy how my car felt driving it home. Nick was very helpful and knowledgeable.

Went in to lease an Altima and was met by Patrick DiFlorio who did a great job with helping me get exactly what I was looking for and within the budget I came in looking to hit. I knew my numbers and they didnt make me waste a lot of time going back and forth, they just made those numbers work. Patrick was professional and didnt use a lot of the normal car salesman tactics and really treated me like an old neighborhood customer. Very happy with him, the payment structure and most of all the car has been great!

Brandon Panzetta was the most informative and knowledgeable salesperson I have dealt with. He made this transaction seemless. I would recommend him to all my friends and family.

My salesperson was Branden, he also sold me on my last Altima on 2018. He did a great job in securing me a good plan, which I can manage easily. He also was very helpful in showing me how my new car operates, with some updates. He made the transition very easy and timely. And, he got me the car that I wanted in the color I loved. I am very pleased with everything.

Service writer Nick was excellent. Only draw back is usually when my car is serviced they detail it before it’s returned. This was the only disappointment.

Great work as always. Quick and efficient.

On 8/19/2021, I bought my vehicle in for an oil change, tire rotation and a noise coming from the driver front, anytime I turn left. I had this issue before. The oil change and the tire rotation were done without issue.I bring my car in for regular service since purchased. On the 3rd year, the brake shim began hitting the rotor, creating a unwarranted sound. After the service for that day, the necessary repair was completed, so I thought. Just recently, the noise came back. I waited for my normal service appointment, and reported that the noise had returned. To my shock, the agent stated that he did not have in his system, or recording of the previous repair, and that the charge to make the repair of the brake shim would be $130.00. I found this to be absurd, and refused to pay for the repair. At this time, I believe that Vision Nissan does makeshift repairs (Just to get by) when vehickles are still under warranty. I paid cash for my vehicle in 2016, brand new, and I also sent another customer who purchased a vehicle and so at this time I am disappointed in Vision/Bob Johnson Nissan. Regular maintenance inlcudes filters, oil changes, tire rotations, and brake jobs.

Brandon was very helpful he did everything in his power to get me a car I could afford very pleasant experience

The service team at vision Nissan is amazing. Ive brought my van to them on numerous occasions and have always left happy and very satisfied with my service. The work is always done in a timely manner, they are very efficient and courteous. I highly recommend them.

Dumka Viator was my sales representative and he made the experience relaxing and informative and to be honest i was so shocked that i got financing - they worked some magic!!!! love love love

I have been going to Vision Nissan for the last 3 years. In fact my car will be having an oil change and having the check engine light looked at this week. I am scheduled for surgery and need to have this resolved I contacted Colton who was able to accommodate my schedule so that I can have my vehicle back when I return to work. He has always been polite and respectful and honest on the repairs needed. I appreciate having consistently through the years and will go back.

I am very pleased and happy with the service, I received this past week. Mark went above and beyond to accommodate all my needs. He was patient and made sure my car was in great condition before driving away. Service was prompt and efficient, my Vehicle is working great. It means so much to have a reliable and honest place to go to, and get all your services taken care of.Thank you so much Mark.

Dylan Houghtling in sales was very helpful and knowledgeable and made it a lot easier for me to choose my next vehicle.

They will get you in a car💪🏾

Mark provided excellent customer care. He was attentive to my needs, for example he promptly addressed any concerns I had. Most importantly he was trust worthy and returned any calls to communicate the process of the service. Simply put outstanding.

This is the 4th Sentra I have purchased from Nissan, Maria is by far one of the most courteous and professional sales people I have ever dealt with. Her knowledge, attitude and overall professionalism is what keeps me coming back. I highly recommend her to anyone looking to purchase a new vehicle.A+ Customer Satisfaction!!

I brought in my 2012 Maxima for repair and first let me say Nick in service repair was excellent and very helpful, went beyond what he needed to do to make sure I was getting the correct repair for my car. That experience was the best i ever had at any repair shop. The repairs done on the car me all expectations highly!!! All the guys were wonderful!!!

Brought my 2018 Nissan Rogue in for routine oil change and tire rotation. Although I have had the oil changed twice the last two times in Florida, I received a call from Colton Battaglini that the oil drain plug was a NON-OEM Part! I contacted the mechanic in Florida who sent pictures of the most prevalent plug used and another, (mine supposedly the second one) both Nissan OEM parts. I emailed Mark Jenkins, Service Manager. Mark replied to my email with a phone call this morning and invited me in to see the part for myself. He and Michael spent time to show me the part on my vehicle (I did purchase it used from a rental car agency and not through a dealer) and it did not match any of the Nissan parts I researched. They both took the time to insure I understood what was indeed under my vehicle and to just keep an eye out for leaks. They did not try to sell me a new oil pan with a Nissan OEM plug at this time. I so appreciate their honesty and taking the time to educate me on my vehicle parts. Thank you Mark and Michael! Jane P.

Dear Nissan,I had the pleasure of working with Sales Consultant, Ryan M. Mroszczak. Ryan was outstanding from start to finish. I would sincerely like to thank him for his patience, professionalism and excellent customer service. He made the car buying experience stress free. He was very knowledgeable, he provided me with options to consider and was genuinely interested in addressing all of my questions. Again, Ryan is a star representative of Nissan.Thanks,Cheryl T. Nelson, Satisfied Customer

Colton has always helpful with my cars needs.Very professional great personality customer orientated. I will continue to come there as he knows how to treat a customer professionally. He should get an award. Thank you

I was very satisfied with Vision Nissan Greece. I needed to use their roadside assistance and the entire process was professionally taken care of. Thank you.

I actually was able to come in there and got the vehicle that I was looking to get. And also was able to get approved the same day. They were awesome

Do not ever buy a car at this location! I purchased a 2020 Nissan Rogue and was told by the salesman Dylan that they would fix the paint scratch on the rear bumper that I had inquired about at the time of purchase back in October. I have inquired several times since and here we are in April and still nothing. I have been told that “they never would have let the car leave like that”. Well they did. I asked about it the rainy day I took it home and was assured they’d fix it, but because Dylan never wrote it up in my paperwork now they don’t want to do anything. I’m beyond livid and so extremely frustrated. Please whatever you do do not waste your time or money here.

I took my new Kicks in for its first oil change.

Had such a great experience here! Very professional and answered all my questions. My old subaru feels like its haunted cause the battery is always dying but they took care of it with no issue. Definitely recommend this place :D

Amazing service. I highly recommend this place. Very Helpful, Great Value, and Very professional. I appreciate everyone who helped me. I definitely will be recommending this place to a lot of people!

The salesmen, Brandon, was very nice and found me the exact car I wanted. I didnt feel pressured whatsoever to buy anything I did not want, and everyone was very welcoming and nice.

The service department here is great. Nick and Colton are always so nice and I feel like they care. They never try to upsell unnecessary services and I always feel right at home. the service manager Mark was very easy going as well.. its always a pleasure to get my car serviced here!!

It was nice enjoy the information he gave would recommend him to friend

Horrible customer service. I was given misinformation pertaining to services and the manager was very short and not accommodating. My mother also experienced horrible customer service a few months ago causing her to walk out and get her car serviced elsewhere. I tried to give them a chance, wont do it again.

I bought my new car from Ryan. He was fantastic! Very friendly and helpful!

Had oil change and NYS inspection done. No problems, very efficient. Did not wait long at all.

Brandon was incredible as always, he got me everything I wanted and is always pleasant and professional!

Colton was the absolute man, both of my fuel pumps needed to be replaced, quick easy and an easy flow.

Great customer service! Colton is always helpful when we come in! Very professional and friendly employees :)

The experience was very easy and pleasant Maria was about very helpful with facts about the the Kicks. I liked that I was not rushed with a test drive . Finance staff very good . Mentioned extended warranty put not pressured .

Brandon is amazing and always surpasses my expectations and always delievers! He is amazing!

Joe and Brandon were really great and worked with me via email before I ever visited the dealership in person. Brandon made the whole process very easy. I didnt have to do very much. He went through all my warranty info, showed me the breakdown of when my car needed maintenance work done, and went through all the features of my car on an ipad. He even walked me to the service department and helped me set up android auto in my car before I left.

Nick derletta was amazing made me feel like family bringing our 2015 rouge for service

Service station was very well mannered and prompt with my oil change. Nick was quick to answer all my questions about when I should do other maintenence on my new to me car. I felt very relaxed and comfortable while I waited for my car to be serviced. I like having the peace of mind to knowing that you wil have a certified expert performing maintenence on your car. Unlike the other places you go and have 5 kids doing an oil change on your car and pulling stuff on and off trying to oversell me stuff I know is fine. This place defines professionalism.

I worked with Ray M and he was absolutely amazing! He kept me in my price range and gave me the exact car I was looking for. He was honest, professional, personable and all of the qualities that I would want from a salesman. The whole process was fast, efficient and SO easy. I was approved and took my car home that SAME day. Thanks so much Ray! I love my new car .. all thanks to you! I highly recommend going to Ray if you’re in need of a new car!

Ryan was pleasant and easy to work with.....great deal....very thorough in showing us all the operational and safety features of car....

It was incredible. I will recommend it to many people. Our salesman was knowledgeable and fair. Great job!!

Good Job Dylan. Thank you.

Great service all the time!

I believe that they over charge me. For unnecessary work.

I had an excellent experience dealing with mark and colton. They were super helpful

Vision nissan was a great experience our sales person was very detailed, friendly and thorough. This is our second lease with vision Nissan and wouldnt go anywhere else.

They are pretty Damm good, in The Price is Right!!!

Always a great experience in the service department! Quick and professional.

Customer service is very polite. And they care about your needs.

All personal that I was involved with were professional courteous and knowledgeable. Vehicle was perfectly clean inside and out. Dealership had a relaxed comfortable atmosphere. Would recommend this dealer to anyone.

Friendly staff and knowledgeable. Service was completed within the timeframe commitment.

Dylan was fantastic to work with. He got me exactly what I was looking for within just a few days in the price range that I wanted. I will definitely be a returning customer in the future!

I brought my vehicle in to the service department to obtain a new key. My customer service representative was kind, and very human. He explained how much time it would take, and I was able to sit and have a cup of coffee. Thanks so much for maintaining your Brand!

Service department honored my appointment even though someone forgot to schedule it.

I went there to investigate the possibility of trading in my old car for a lease. I ended up getting a great deal that included a very fair trade-in credit and a very affordable payment on a fairly well loaded Nissan Sentra.

Never will they have the business of me of my family again. Poor quality of faithful car sales. Pitch and pull method in full effect at this dealership. Sold a car with a rear bumper gouged and paint removed. And when the vehicle was taken in for the repairs they said they would honor tried saying they didnt sell it like that. How ironic.

Work done on time. Friendly service rep. Did not try to sell me additional work I didn’t need.

I was approve for an Auto loan for a new or used vehicle from an auto finance company so the company referred me to 4000 w ridge road and when i get there to speak with one out of the two men the finance company referred me to. well that didnt go well the guys did not want to speak with me nobody came out to greet me the guy that took my appointment did not want to deal with me i did not get the right service or person i was there for them guys are lazy or i was a victim of discrimination cause of the color of my skin

Colton in the service dept is so weird. Any time I go in he always has something flirty to say. Super uncomfortable

I’ve called for 3 consecutive days to see about getting my car service left several messages although the recording says they will call back in 15 mins on regular business hours still haven’t got a call back

I got all my service work done and even was given a free car wash

I met with Ricky, young boy very knowledgeable and great carisma and Customer Service. Ask for him to buy your car. We didnt bought the car that time but we would come back if willing to get a new one in the future.

I was completely blown away by Ryan’s professionalism, knowledge, demeanor & his complete patience during the process.

Quick oil change and tire rotation. In and out.

Awesome..the staff was very very NICE and professional..my car runs like a champ..I will definitely return..and maybe even PURCHASE a car..and the price was very very reasonable

Im grateful for the quality service. The cappuccino/coffee machine is a nice perk while waiting.

I work in customer service and there is no excuse for not answering a phone to at least acknowledge a calling customer automatic hold is a sign of rudeness .if it would allow they would get minues 3 stars especially for there lack of customer service

Well my appointment was at 10:30am, came wayyyy before my time. For an inspection they came and give me a whole different price, and there service is very slow, its now 12:12pm and Im still waiting..

Bobby is a long time friend and hooked me up with my new work truck a couple days before a sale.I would absolutely recommend you look through their new and used inventory!

Went in for an oil change left with a nissan frontier,lol sat down with Ryan my sales guy went over my options to pay off my murano and lease the frontier went as smooth as my first sale with him,definitely dealing with him in the future,he was friendly and knowledgeable and easy to work with!!

Horrible service, we got a used car from you guys and not even two weeks with it the brakes were squeaking and the car needed to be aligned. we got an appointment for brakes and alignment at 10am and it took them 5 hours to finish . Never again

Overall great experience. Had been having some trouble with my altima for a couple months. Other shops were telling me incorrect info. Finally brought it over to Vision Nissan and they found the problems within a couple of hours. Superior work done when completed. Only con is I dropped my car on a Thursday and it wasn’t ready until Tuesday due to the Parts taking several days to arrive at the location. But that isn’t the locations fault. Great experience overall and will definitely be returning for maintenance upkeep in the future.

Good serviceDone on timeFriendly staff

I smell something burning and there is a part of the bumper cover hanging that Was NOT hanging before the $1000 plus job. I will be taking my vehicle back to be made whole.

I left two messages for service and did not receive a call back. Not happy about this at all. I wont return to this Nissan dealership in Greece.

Great, took care if all my needs with no issues.

Its always a pleasure to see Colin in the service department. He is very informative, pleasant and courteous. He explains what was done and the costs. The staff at the dealership are always friendly. My salesman, Ryan, is great. He takes the time to listen to my needs and wants. Its like family there.

We only wanted to check out options for a new vehicle but our salesman Javier was very informative and helpful with my questions. We ended trading in my 2017 Altima and got me into a 2020 Rouge which is the suv that I wanted. Thanks Javier and Vision Nissan.

Colton was extremely helpful with this whole ordeal. Very communicative through the whole process of the transmission being replaced. It was also done a lot faster than I was expecting!

My names ryan pecora, i never write reviews but wanted to reach out and say that the salesman brandon panzetta is a great salesman. I sell cars my self and purchased a 2015 nissan 370z from him almost 4 years ago and hes always had my back. Great dude, good personality and actually makes the process not bad as everyone dreads cause u can joke around and have a good time. Also he has sent me a hand written holiday card for every holiday even 4 years after buying the car and it really shows something about his personality. Great dude. If your lookin for a car I definitely recommend going to see brandon. Hell take care of you for years to come.

Nick service representative was very professional and knowledgeable. He explained what I needed to repair my vehicle and no pressure to buy filters he suggested. Thanks AL

I brought this car on New Years Eve. And since then I had nothing but problems with it. The guy who sold me the car Anthony (I believe his name was) was very nice and made me feel comfortable. He even mafe this who process easy. Well until I found out he was lying to customers about the vehicles he was selling. So a deal breaker with me was I need a car with cruise control I drive for work makes it easier. Well on the car I brought it says I have it but I really dont and when I question there service department i was told thsre is nothing they can do. So now thats strike 1. STRIKE 2. MY car is making a funny noise and there service department claims they cant look at my car for at least a week and they would have to keep it and they dont have a rental to provide me with. So I take it some where else they fix it in a couple of hours. So when I took my car from the lot that day, my timming chain wasnt tighten properly and I could of had a bad accident and hurt who ever was in my car. So I had to pay to get that fix. If i would of waited for them I would of messed up my vehicle. Now strike 3. I call in the begining of July for a problem im having. I cant get the car to them before August due to me having to work and them having No vehicle to give me. The reason I was told they had no rental available was because of covid and that there employees need the cars to get back and forth so they let them use all there rentals. Either way I leave my car. I get it back Bout a week in half later. I take it home and not more than 10 days later my car is back in there shop. Yet with no rental and no answers as to whats going on or when my cat will be ready again. This is sad and I fell like this dealership will lie and take advantage of you ever chance they get especially if your a female. And if you speak up for your SELF and stand your ground their service people tell you to clam down and be rude. Yes, they have my car now. But once i get it back I will not be going to them NO MORE. They are the worse.... I would not recommend you buy a car from them or have them work on your vehicle. All they do is send it out. Its not like they actually doing the work another place is. Dont buy from here save yourself some stress and the headache. Its not worth itI brought my car a 2016 Trax with 28,000 miles on it, and Im only at 39,100 miles and every issues has not been from wear and tear. They should of fixed all they and sold me a car that ran properly and with eveything I asked for and not lied to me about itAGAIN DONT BUY FROM THEM ITS A SCAMYes, Im filing a complaint with the BBB and FTC. Ive also called their corporate office in Tennessee and filed a formal complaint.Im not a satisfied or happy customer and I pay way to much money for me not to have my car or another car. This is not right nor fair