Owner, Earl, and lead tech, Pat, are excellent. I called for an inspection for a 2020 Buick and they had me in in about 2 hours and totally done after 15 minutes. Personable, knowledgeable at all times.

Ive been taking my cars there for almost 15 years. They always do a great job in identifying and fixing any problems. One of the few people I feel I can trust.

I love my mechanic! He really is exceptional when it comes to mechanical skills. They have corrected many check engine lights.

I went to Auto Concepts to repair my Crime Stoppers remote starter. After going to two other shops and being told that it was obsolete or could not be repaired, I decided to give them a try before I spent over $200 to replace it. To my surprise, when I went to this shop, the associate merely changed the batteries in the key fob. It worked like a charm. Thank you for your honesty and kindness.

Great customer service all the time!!!Thank you Pat and Earl🙂

Earl and Pat are the best. They go out of their way to help. Pat has a great smile too.

Fixed a censor issue with my 2005 Corvette. Unlike the dealer didn’t have to take apart half my dashboard. Wanted to say thanks again. Highly recommended.

Hands down the best car repair shop in Rochester. Theyre always honest and have very reasonable pricing. My wife and I have been taking our cars here for years. I highly recommend them to anyone looking for a reliable mechanic.

Ive done business with them for years. Very professional and honest. Give them a try.

Great Auto shop that gives friendly & fair service. At a reasonable price!!

Easy in and out service for my NYS inspection.

They service my Ignition Interlock Device. Great service on that. Just show up (no appt needed) for the 2 month calibration cycle. Also have gotten some mechanical car work here. Seem honest, repairs holding up. Nice shop.

Great service helpful friendly.

They couldnt be any more professional than they were they were fantastic if you need your car fixed thats where you need to go because theyre very honest and Im very satisfied with the work they did on my car and Ill be back if something else goes wrong with my car very good mechanics Pat and Earl thank you Valerie

Great place to get my truck fixed nice p people to deal with.

My wife and I have been bringing our vehicles here for close to 20 years. They do great work at a fair price and never try to do work on the vehicle that is not needed. They always call to check with you on the repairs, and you always get to decide before hand if and what you want done. They are very knowledgeable.A great place to bring your vehicles for all types of repairs.Dale Campbell

Very trustworthy and honest. I will send all my friends here.

Fast and reliable service, reasonable price. My regular car maintenance place for more than 3 years.

Great people and a great place to things done

The guys at Auto Concepts were super professional and helped me in every way possible

Reasonable prices, nice installation job..

Great mechanic fast service

Started here due to Interlock device calibration but found an excellent garage in the process, honest and affordable. I will only take my vehicle to Auto concepts.

Great place to take your car.

Great and knowledgeable people here.

Ive used Earl and crew for many years. They offer great work with excellent communication.

I bought a truck and they treated very well. Excellent customer service .

Wouldnt trust my cars with anyone else. Been coming for over ten years and Earl has always been honest and effective.

Honest reliable and great service

Still waiting for a price to do my trucks power windows and door locks, said will call you back, if you cant do it tell the people

Honest, good service

No longer there

Great to work with