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Morris Auto Repair and Collision Inc.
52 Lightfoot St, Rochester, NY 14623, United States
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Morris Auto Repair and Collision Inc.
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Review №1

Best mechanic Ive ever been to. Got me in quickly for an appointment on my catalytic converter. Said there was nothing wrong and didnt charge me at all. Dealership wanted $1200 to fix something that isnt even an issue.

Ad
Review №2

Excellent! Working with Jesse was a breeze and the text communication system is convenient when you are getting your car fixed on an otherwise busy day. They also digitally send you a quote that you can approve online. Work was completed promptly and fairly. I only wish I found this shop sooner...

tr
Review №3

So far I have just went for a free estimate to get my car fixed after an accident. I have to say even within the 20 minutes I was there this is possibly the best mechanic Ive been too.So friendly & I could tell they are honest people. It definitely feels like they care about customers and HELPING rather than just making a profit off whatever they can.Plus the art in their sitting area is super dope!I will definitely be going to them again :)

gu
Review №4

My MIT turn on the check engine light, so i called to Jess who asked me to stop by to check the light diagnostic code in same day and time... so I stopped by he checked and give me the diagnostic and all explanation also turn the light off. I really appreciate the asap service to help me figure out my car problem.

na
Review №5

I love this place and even bought a sweatshirt with their name on it because they are that awesome. Morris Auto has been taking care of my parents cars and my cars for years. When I was younger and couldnt afford to get my car fixed when surprises came up, they always found a way to help me get it fixed. They do excellent work. They are 100% trustworthy and on the customers side. Do yourself a favor and go to them - youll see why I bought a sweatshirt!

Ch
Review №6

Jesse Maine is the man. They understand customer service and the value people have with their vehicles. They are excellent in repair and maintenance and service you cannot get any more honest because thats their character. Let them serve you and youll find out for yourself.

Ia
Review №7

Morris Auto is far and away the best car mechanic in town. They are always professional and up-front. Every time Ive had to bring my car in, theyve been honest about repairs and costs and didnt try to BS me on anything. Plus, being close to RITs campus makes them the best spot to get my car fixed without having to trek across town.

Sh
Review №8

Amazing staff, they are experts, friendly and offer very reasonable and affordable prices

Ye
Review №9

Jesse is very accommodating and patient. He always offers great, quick suggestions and reasonable prices.

Jo
Review №10

These guys are absolute professionals! I got a misfire checked out, oil change and inspection. They did a great job communicating throughout the job and were friendly as well. Fair pricing and quality service, you really cant beat it.

Ma
Review №11

We Trust Jesse and Jenna and the whole wonderful crew at Morris Auto completely theyve always done right by us, more than any other auto repair service Ive ever used. We will always go to them

Do
Review №12

My wife and I have been taking our cars here for a while. They always look to keep your costs low and do great work. Excellent customer service!!!!

Co
Review №13

Great, honest mechanic with a quality service and customer experience. I don’t know much about cars so I’m always hesitant to go anywhere and take the chance I’m getting something done I didn’t really need. I want to make sure whoever Im bringing my car to is honest. In comes Morris auto. Morris will never try to upsell you or get work done that you don’t need. In fact, they’ve saved me a ton of money over the years by telling me I didn’t need something replaced when other shops were saying I absolutely needed it done. I really can’t think of any shop I’ve been to that has done this. It’s a great place and all the reviews speak for themselves. You won’t be disappointed!

Ir
Review №14

Today I completed my first dealing with Morris Auto and I am very happy with my experience. I needed some cosmetic work done on my car after a collision and if the work is always as good as this time, Ill never need another auto shop again. I was a little worried because my car is a somewhat uncommon colour but my expectations were met and exceeded. I cannot tell even under close inspection where the factory paint ends and Morris begins. The work was done beautifully and the car looks just as good as it did before the accident. They also got it done very quickly compared to other shops Ive used in the past and the prices are very reasonable. I highly recommend this place and will definitely come back the next time I need work done.

Fe
Review №15

We had a problem with the ignition and they had out car ready within a day. They were super fast, the people were very nice and the price was incredibly fair. Probably the best mechanic I’ve ever been too. Wish we had a mechanic as good as this where we live.

Pr
Review №16

This place is the best place for auto repair in town. Their work shows professionalism and service is impeccable. Go to auto repair shop with a very good slogan about cost, time of repair and quality.

Ja
Review №17

Honest shop! My wife, son and I have all had work done on our cars from oil changes, brakes, and air conditioning to body work. Theyve done a great job on the older 2007 Honda Civic and our new, uncommon hybrid cars. Theyve done better work than at the dealership and for a MUCH better price. I appreciate their texting capabilities and quick turnaround when I emailed them. Theyve made working with insurance as easy as possible. Jesse, Jenna and Tom (and probably others that I dont know their names) have all been great to us lately. Theyre friendly and have my trust. I go out of my way to recommend Morris Auto Repair and Collision to family and friends.

Lu
Review №18

Got 3 quotes from local shops on a ball bearing replacement and Morris was by far the most affordable. Responded quickly to online inquiry for quote. Will def use in future, though I ended up doing the work at home garage.

Ta
Review №19

The owner Jessie is the sweetest and do knowledgeable. I only take my cars here now

Ne
Review №20

I know it’s hard to even think about trusting an auto repair business. I was there too. Morris Auto Repair is a diamond in the ruff. Not fancy but there lies the benefit for the customer. No frills communication or sales pitches. Problem is found then the solution is provided. Super easy and so far great with pricing. Did I mention the customer service! 👍🏼

Su
Review №21

After getting a few estimates on fixing our car, we went to Morris Auto upon recommendation from another company we deal with for all our car care needs. Jesse came through with a much lower estimate and time frame. Even during COVID-19, he was willing and able to help us out. No hands on transactions and work was done on time! Easy drop off and retrieval of our vehicle!

Le
Review №22

Always a great experience. Friendly, honest, and thorough. After hours drop-off/pickup is easy to arrange. I recommend them to all of my friends!

Pa
Review №23

Truly the best auto repair shop Ive ever used. Theyre honest and dont try to rip you off which is sadly so uncommon these days. I chose this place because of the good reviews and I know Ill be going here for any service I need in the future. Absolutely the best experience Ive had. Such great guys to work with! 10/10

La
Review №24

Morris Auto has taken care of our old truck for a year now. My husband and I are confident in their service. We are charged fairly and we don’t have to worry about being taken advantage of.

Pe
Review №25

Recommended by a friend. Went in for muffler repair. I dropped it off for repair the next day. It took them a while to get back to me with a quote (they said 9ish, but they got back to me around 2p). But in the end, they fixed my car by the end of the workday, as promised, and they welded the muffler at reasonable price. They arent cheap, but at no point were they saying oh you need this... your car needs that... Just prompt, no nonsense service. If you put a premium on reliability and trustworthiness, Id suggest you try them. As an added bonus, they also give you updates by text.

Cr
Review №26

This company is very honest and does great work!! I wish I found them sooner. Extremely friendly and nice. Highly recommend

En
Review №27

The repair service was great THANK you

Et
Review №28

Love these guys!

Yu
Review №29

Jesse is really a nice man. I always go to him for help during the past 2 years. Thank you so much!Regards,Yubao

Ch
Review №30

Ive been taking my vehicles to the team at Morris Auto for about 4 years now and have had nothing but great experiences. Ive had service from a simple oil change to a transmission replacement and have always been offered a fair price. Jesse is a friendly and stand-up guy who will get your vehicle in and get work completed in a timely manner. Would strongly recommend Morris Auto to people new to the area and students who are looking for a trusted shop with fair prices.

Mi
Review №31

Knowledgeable and informative staff. Very pleased with my experience.

bc
Review №32

Fantastic experience! My daughter attends RIT and has received fair, prompt, and competent service on multiple occasions. They have gone out of their way to help with issues above and beyond the typical maintenance items. Top Notch!!

V
Review №33

Great great service! They care about customers and do good work. Trustable guys there.If I have to pick one “disadvantage” - sometimes you would want them at weekends😛

St
Review №34

They do great work at a good price!! Will continue to go there

Ge
Review №35

Ive used Morris for nearly 20 years. The only mechanic my family trusts. I love dropping the car off before work for routine maintenance and picking up later that day.Jesse has done extensive work on all vehicles including collision work and its been top of the line quality and service.Additionally he is the most honest mechanic Ive ever had. If it doesnt need fixing he will tell you.

An
Review №36

I’ve been having my cars serviced at Morris Auto for many years and every interaction positive. They clearly believe that customer service is a core element of their business. Always respectful, each person I’ve spoken with takes the time to describe what works needs to be done to the cars and why.They’re earned my trust and loyalty over the years and I couldn’t recommend Morris Auto enough!

Gw
Review №37

There was an issue with my car where my dash would begin to flicker like a strobe, power steering would cut, and then the car would stop. Im a nursing student, and I just about panicked when I realized I would be without a car. They were kind enough to loan me one they have at the garage too! They were super prompt in helping me get this fixed, replacing the battery, and then ultimately the alternator. They were incredibly understanding and patient despite how frustrated I was with the whole situation.

H
Review №38

Last time I came here, an interior part was missing from my car. I dont know how they have all these positive reviews.

Za
Review №39

Great service, definitely the best place around. I had gone to other repair shops but none of them were as high quality and friendly as Morris. They explained the issues with my car very well in a manner I could understand and gave a very fair, balanced recommendation for moving forward. Absolutely would recommend and will totally return for any future work.

Ap
Review №40

Jesse is great! Honest and trustworthy. Nice to work with a man of integrity.

Jo
Review №41

Great experience start to finish! I will definitely be going back for future service.

Jo
Review №42

They have taken care of my car for almost four years. The quality, cost and attention are unbeatable. Thay are very reliable and honest. Keep up the good work. Jesse is the best.

Le
Review №43

Ive taken my car here 3 times. They have always been extremely helpful, giving me ample information about each situation and letting me know all of my options. I can really tell that they care about me and my car first and foremost. They deal with a lot of students and are very conscious of the fact that money isnt always easy to come by. They get a lot of business, so they usually dont get to my car day-of, but Ive never had to wait more than a day.

La
Review №44

Went here with the person I was going to sell my car to. Excellent service, very straightforward. They are very honest to you regarding your car problems and how long it will take them to fix it. Good student discount! I recommend it.

Sr
Review №45

I would give Jesse and his team a 6 star rating if I could. I dont even live in Henrietta anymore but still prefer coming to Morris for anything my car needs. Over the last 4 years, this place has not disappointed us even once.

Ky
Review №46

Went here for the first time due to the reviews, and the service was great! brakes got fixed the same day I went in, the price was generous, and the car drives like new. will come again.

Da
Review №47

I have lived in the Rochester for 30 years and used a number of mechanics during that time, everything from dealers to small operations. Jim is mostly retired now and was outstanding. Jessie has taken the shop to a new level following in Jims tradition. In my case he has handled really tough and technical issues with a BMW M5 to a beater Honda. I know I can completely trust him. And the price is always fair. No place better in Rochester!

Le
Review №48

Super, honest car educators here. I needed someone to do a quick, functional fix on my old car with a broken side mirror. I swung by without an appointment and before I knew what was happening, my car was in and out of the garage with the fix I was hoping for.While I was waiting for my car, a couple other people came in to pick up their cars. Jesse explained not only what he fixed and why, but also details about how the car works so it all made sense. Ill be coming back to get that kind of service!

Ma
Review №49

My husband and I were SO pleased with the work and professionalism of Morris Auto and my husband is the toughest critic (that I know of) when it comes to car repairs. He expects a LOT (heroics, practically) and Jesse delivered. He stands by his work and made sure my husband was satisfied. His business satisfies the 3 Fs-- Fast, Friendly and FAIR-- that we require out of companies we use. Ive been recommending him for a few years now (Ive been meaning to post this review for awhile ;) but thankfully have not needed his services. Will definitely take it there next time I need repairs. THANK YOU MORRIS AUTO!

Ja
Review №50

The best auto repair shop I ever been to. They are friendly and honest and never trick you into spending more money. The cost is low. Recommend this garage to anybody, especially student who will get some discount on inspection.

Su
Review №51

Jesse is a great guy and fixes things in the most efficient way. Will never overcharge and get you just what you need.

Ka
Review №52

We have been taking our vehicles to Morris Auto for years and have always had great service! They are able to work around our schedules, they are friendly, polite and are great people. They are truly a blessing.I highly recommend them for minor work, major repairs and any auto repair needs you have. You will be very satisfied with them.

Al
Review №53

10 Years in and Morris is still my garage of choice. My latest experience was a power window repair that turned out to be a loose connection. Fixed free of charge. As they say, Cheap, Good, Fast pick two. Morris does excellent work on a budget, so expect a bit of a wait to get in & out. Worth the extra day here and there for good, honest work and savings.

Da
Review №54

Went to Monro Muffler in a pinch to get an oil change and they told me my tires, brakes and battery were all bad. Scheduled an appointment at Morris and dropped off my car. 20 minutes they called to tell me my tires, brakes and battery were all in great condition. The characteristic I want most in my mechanic is honesty and thats what you get here!

Ch
Review №55

One of the most honest mechanic that you can find. Down to earth and will only fix according to what you want. Before moving forward with anything they will communicate with you about what is broken and how much the price is. They dont work in the weekends as well.

Vi
Review №56

By far the best mechanic in town, hands down. Repairs are done quick, and really well. Cost is also not bad, and they try to minimize the expenses, not cheat their customers. The people are really friendly and helpful too!

Ke
Review №57

I am very speechless with their hard working and they let me to drop my car off at Morris in the morning. A/C were broken and and they even adjusted the headlights for me to be able to see better. Jesse did an amazing JOB!! I will for sure to come back again!

Pa
Review №58

Ive always had excellent, reliable and honest repairs performed here. Great prices and timely service.

Ar
Review №59

Jesse is fantastic, worked with my third party insurance to fix a covered part. Thanks for the excellent service, always keeps you updated

An
Review №60

Class act to bring you vehicle to be worked on.

Cr
Review №61

Morris is the most honest and helpful garage I have had the pleasure of dealing with. They are polite and knowledgeable. I have had them do everything from fuel lines to changing an engine, and I have even purchased a car from Morris, which they have stood behind. Its great to have found this garage. If you are looking for a new garage, your search is over.

Ke
Review №62

My car was repaired very quickly and honestly. Morris Auto Repair is very reputable, and they are very nice. The price was very fair for a great repair. Recommended to the highest degree!

Ni
Review №63

GO HEREEEEE! Jesse runs an amazing shop. I have been going here for over five years. He is honest and fair, ALWAYS. He will give you options without trying to empty your pockets. His computer and texting system is also very convenient. I refer people to Morris Auto every chance I get because I know they wont be disappointed. They deserve more recognition for their humbleness!!

Mi
Review №64

Very polite and always helpful. Reasonable prices. They wont try to sell you something you dont need

Da
Review №65

Jesse and his team are awesome. They deserve kudos for being an honest repair shop that works with you. And for service, they are the highest quality. Having been in the auto industry over 20 years, I know quality and thats what Morris standa for.

Au
Review №66

Consistently great service, quick turnaround, and fair prices. These guys care about their work and it shows.

Ka
Review №67

They are trustworthy, friendly, and reasonable. They did some minor body work for me after an accident, and their estimate was ~$200 less than anyone else in the area. Ive been going to them for two years now and Ive always been very happy with their work.

cr
Review №68

Been using Morris for around 4 years. Jesse is a stand up owner as well as the prior owner. Workmanship and honesty is excellent. He has a great crew also.

Ja
Review №69

The guys and gals here really helped me put when I was in a pinch and were able to help me get a new car battery at a great price. I would reccomend them to anyone in Rochester.

Gi
Review №70

Very professional and friendly staff. Jesse is a talented technician with an upbeat attitude. I will certainly keep bringing my car and any future vehicles to this shop. 5/5

Al
Review №71

This is a great place to get your car checked over tires changed oil changed or whatever you need to have done. The people are very nice and friendly and very helpful

Mi
Review №72

No matter where I live, Ill only go to Morris Auto. Theyre the best, with quality workmanship, and try their best to also save you money. Could never say enough about how great they are!

Th
Review №73

People are very honest, friendly, and knowledgeable. Our whole family takes their cars there. Weve always been happy with the work and the prices are good.

Yu
Review №74

People are really nice here. Highly recommended.

To
Review №75

They were very helpful. They did a fast electronic read on used car I just bought that had a check engine light flashing, and then gave me great advice about what to do next. Thank you for your help!

An
Review №76

Very professional and honest. Ive been there multiple times and they always did what was best for me, rather than what was to their greatest benefit. Id definitely recommend going here.

Ry
Review №77

They are extremely friendly, helpful, and affordable. I am a student at RIT and dont know much about cars, and they clearly explained everything to me and were able to give me an estimate free of charge. They are awesome!

Je
Review №78

Morris-Auto is trustworthy and reasonably priced!As someone who has left several mechanics feeling ripped off, it’s a nice to know that I can come here and trust what the mechanic says. I will definitely be coming back in the future!

Wi
Review №79

Morris did a great job repairing my car after hitting a deer. The cost was reasonable, and they even had a loaner car for me while it was in the shop!

ca
Review №80

Jesse and Morris Auto are extremely helpful, and their prices are very reasonable. Theyve gone out of their way to make sure I dont spend more than I need to on my 175,000 mile Camry several times.

Sh
Review №81

Im positively in love with these guys. Ive been going to them since I got my old 2004 hyundai elantra and theyve never overcharged me once, despite how much it took to keep him up and running. Now that I have a new(er) car they still treat me incredibly well and always leave me relieved when I see the good work + price they give me.They say theyre raising their prices next year due to rising costs and honestly Im glad to pay more for such good service, actually.Thanks guys!!

Pa
Review №82

Good diagnosis, estimate, and repair. Friendly too.

Ha
Review №83

Best car service in Rochester, NY.Jesse Maine and his team do a great job.Myself and my friends visit them for all kinds of service and auto problems if any, from 2014.They provide student discount too.Would strongly recommend!

Se
Review №84

I have been going to Morris Auto Repair for a while. I have recommended them to all of my friends and family. Jesse is fair, honest and provider excellent service.

Sh
Review №85

I got an amazing car from these guys. They are experts and wonderful folks and very fair.

Da
Review №86

Ever since I moved to Henrietta Ive been taking my 2007 Versa to these guys. They are hands down the best mechanics in the Rochester area and seem to charge 20% less than anyone else. There is no reason to ever take your car anywhere else.

Em
Review №87

Ive been going to Morris Auto for years. Jessie and Jim are honest and do top notch work. I recommend them to everyone I know.

Sh
Review №88

Morris Auto is fantastic - great work, fair prices, and above all else trustworthy. They wont try to get you to authorize work you dont need. I refuse to take my car anywhere else.

FI
Review №89

There is NO OTHER repair shop as honest & hard working than this shop!! We would even trust them with a newborn baby!!!!!! These guys are fantastic, wish we found them years ago :-)Quintus

Sc
Review №90

The crew at Morris auto are great! Ive taken the family cars to them for 4 years and wont stop anytime soon. They fix any issue, big or small and their rates are fair.These guys know how to do business and do it right. Theyve even loaned me a car ( it wasnt the prettiest thing, but it was better than nothing ) when my car needed to be in for a day.Ive taken everything from my old Subaru impreza, to my new BMW X1 and have never regretted it, not once.

L
Review №91

Everyone here is so nice and professional. Definitely will come again

Al
Review №92

Honest, skilled mechanics. Jesse and his crew take good care of customers (and cars) top notch service.. A+++

ma
Review №93

Sent my daughter there from RIT for a small repair that needed to get on her volvo S60 done asap. As promised over the phone, the repair got done in a timely fashion for a very fair price. Thank you Jesse!Another recent visit for the S60 for non working front headlight. Jesse found a burnt wire and repaired it on the spot. The owners run this business not as a profit center but as a trusted business for the local community. I have faith in humanity again!

Ni
Review №94

Visited their website. Will be giving their shop a visit before Winter hits.

No
Review №95

Excellent work, excellent prices, and wonderful crew. Would highly recommend!

Yi
Review №96

Jesse is a very nice guy. The work they have done is terrific.

Xa
Review №97

Great service. Trustworthy and dependable

ne
Review №98

Fair price and great quality services

Si
Review №99

Honest guy. The only guy who has refused to take money when the work was too simple out he couldntmake it better

Ag
Review №100

I needed a new set of tires and to fix the door lock. It took them 4 (four!) days to do this and I couldnt get half the stuff done that week because my car just sat there the whole week. At the end, they charged me somewhere between $200-$250 for the lock without the cylinder (which means I still cant lock my car using the key). The cylinder would take a couple more days and additional money. I said no thanks. Not going back there.

Information
6 Photos
100 Comments
4.9 Rating
  • Address:52 Lightfoot St, Rochester, NY 14623, United States
  • Site:http://morrisauto.com/
  • Phone:+1 585-424-6990
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Planning
  • Appointments recommended:Yes
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