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Garber Collision
3890 W Henrietta Rd, Rochester, NY 14623, United States
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Garber Collision
Comments
Bl
Review β„–1

I really impressed with their work.Great costumer service, great people very polite, helpful, care and professional.My car was done before the estimate time.Don’t listen to what people say about this shop with their bad experiences.I really recommended for this shop.Courtney was excellent and very nice person answer my questions and keep give me an update with their work.Thank you so much to all team or employees at Garber collision for everything. Keep it up πŸ‘πŸ»

Lu
Review β„–2

Garber Collision new I wanted my car to look new after some vandalism took place along with some other minor scratches! They did an excellent job and made sure that my car came out looking great! I appreciate their attention to detail and I hope that this level of quality continues to be a hallmark of their service at Garber Collision!

Da
Review β„–3

I brought my Porsche in for lower bumper guard cosmetic damage. They repaired it quickly and with high customer service. The entire Team there is a pleasure to communicate with, and they did terrific work of the highest quality. My car was completed by a 30+ year veteran who specialized in Porsche’s. He knew what he was doing…hard to find these days! Highly recommend Garber.

Ro
Review β„–4

Excellent service. Great customer care and impeccable job on my repair! Very happy.

Tr
Review β„–5

The people here are friendly and answer any questions you ask, if they dont know they always find someone who will

Vi
Review β„–6

They did such a wonderful job on my car. They kept in communication, transparent and friendly. I would definitely go back.

Ch
Review β„–7

I CAN SEE WHY THERE ARE ALL 5 STAR REVIEWS! From the moment I walked in to be greeted by Dawn and Nicky it just got better. Mike came over and took everything off my shoulders to do with my car needing cosmetic work. He then kept me updated every 2 days. I never had a question that was NOT answer. THEN.. The owner TONY called me just to check in and truthfully I felt like I was talking to my family. THANK YOU FOR EVERYTHING AND I HIGHLY 100% recommend this business. Truthfully they deserve 10 plus stars!Cheryl Coady-Customer

de
Review β„–8

No help and high prices ... staff ok I guess.. they run my credit to many times even after I told them I dont want to move forward any more.. I dont recommend this place..

Lo
Review β„–9

I had the great experience of working with Matt. He was terrific. I had to rent a car. Matt had my car repaired to perfection within three days. Quick friendly service.

Co
Review β„–10

Got rear ended and garber re built the back half of my car essentially. It was a new car and I have very high standards and although some issues arose and Im probably not their favorite customer, they honored their guarentee and fixed all the issues I had. Very satisfied overall!Special thanks to Jon and Ken!

K
Review β„–11

Great on site service. They do their due diligence when it comes to estimates and fair.

Za
Review β„–12

By far the worst experience i have ever encountered, the manager Ken was the worst an most disrespectful person i have ever spoke with. i brought my car with body damage an when i towed the car off the the lot it had more damage then when i brought it there. If any one is thinking about bringing there vehicle here please save your self the head ache !!!

Mi
Review β„–13

I used Garber Collision for a repair to one of my vehicles. From the moment you step in the door youre greeted by friendly faces in a prompt and professional manner. The repair included a radiator and front fascia replacement that involved paint work. The repair was expertly done in a prompt fashion. What about being without a vehicle for a few days? They have courtesy vehicles available. Hopefully I wont need to utilize their services again, but if I ever have the need, I absolutely would look at Garber first.

Ch
Review β„–14

They did an amazing job repairing some of the collision damage. They communicated so well during the whole process. Id recommend them to anyone. The experience was so professional and easy on my part.

je
Review β„–15

Knowledgeable staff and great car selection!

Fr
Review β„–16

One week into owning my newer vehicle my car was pelted by a dump truck spewing out stone going at 60 miles per hour on 490 interstate. Garber Collision repaired my vehicle during the very start of this pandemic and repaired it in an extremely timely fashion. They did an incredible job, looks perfect. Thank you so much!!!!

ca
Review β„–17

Ken was very helpful, and has a great attitude. Nice looking shop to.

Ja
Review β„–18

Got my brand new car fixed right up, when there was a problem they took care of it right away. Got me a loaner, etc. Great workmanship and service.

Ro
Review β„–19

I normally dont leave reviews but Garber Collision is fantastic. Super friendly service that appreciate your business. My car looked good as new after they were done with it. Couldnt recommend them enough.

Ch
Review β„–20

Great place! Skilled workers and very friendly staff. I recently had them fix my Corolla after a bumper bender, and they did a great job making it look like new!They were in touch with me through the whole process, and made it seamless and easy. I felt treated like royalty! Could tell they really cared.They were even helpful afterwards. My car battery died not long after picking the car up. Turned out it just needed to be driven for a bit to recharge. But they showed genuine concern and told me to keep them posted to make sure it wasnt because of something they did (which it wasnt). Very professional. Thanks! 5 Stars. Recommended.

Mi
Review β„–21

John and the team were great. Outstanding customer service. Really appreciate that they went the extra mile. Would highly recommend!

Ye
Review β„–22

No matter the make they repair them well. they definitely go the extra mile for their customers. First name i give out to anyone looking for body work

Ra
Review β„–23

Horrible customer service!

J.
Review β„–24

I brought my 2013 Honda Pilot to Garber Collision after it was involved in a fairly serious accident and needed a lot of work. I just got the car back and it looks absolutely fantastic and drives beautifully. I would recommend Garber Collision without reservation to anyone in need of any collision repair work. They did a tremendous job and theyre very easy/polite to deal with on the phone and in person.

Fr
Review β„–25

Having two teenage drivers I have used Garner Collision Center in Fairport New York more than I would have liked to . They made my car repair experience a great one every single time . I feel as though they go over and above any other collision shop I have ever dealt with to make the customer happy.

Me
Review β„–26

I went for an estimate of repairs. I was very impressed. I was there less than 15 minutes. The employees were very helpful and knowledgeable. The facility is clean and spacious.

To
Review β„–27

Wonderful customer service, repaired my vehicle in a timely matter. 10/10 recommend coming here for your collision needs.

ca
Review β„–28

Good πŸ‘

Je
Review β„–29

Nice rental car while they looked at my car good customer service πŸ‘

Jo
Review β„–30

They did a very good job repairing the front end of my Nissan Altima. It looks brand new, and they were able to get me my car back very quickly. I wouldnt go anywhere else for collision repairs.

Pe
Review β„–31

I have had great experience after great experience and felt compelled to leave a nice review for the crew at Garber Collision.I have used Garber Collision multiple times, the shop manager Tim makes your problems his. It feels great knowing you have an ambassador up at bat for you, fighting insurance for a proper repair with the proper parts needed to complete the repair. I have toured the facility multiple times and every times all workers seem clean and well kept, the shop is clean and everything seems to have a place. All visible tools and machines look new and clean as well. This tells me a lot about a business that works in a productive and clean environment. It makes me feel comfortable that they are doing their jobs properly and not lazily. All of their work has come back looking great and without flaws. I will be suggesting Garber to my friends and family every chance I get.

Jo
Review β„–32

I was unlucky enough to have my rear bumper pulled off while my car was parked. They took really good care of my 2019 Subaru. Looks as if nothing ever happpened.

Am
Review β„–33

Poor quality of repair, didnt fix car well. hide information !! wont recommend to my friends !!

TI
Review β„–34

I was completely satisfied with the repair work performed on my Chevy Silverado, staff was very friendly and kept me up to date every step of the way.

Pa
Review β„–35

This shop took over a month to do a repair estimated to take 9 days. They didnt call to update me and passed the buck everytime I confronted them. Do NOT use this company.

Mi
Review β„–36

I tried calling Garber collision for assistance regarding some body work I wanted done on my honda vehicle. They picked up and halfway through describing my issues, the person said, ok and hung up on me. Ive NEVER had a body shop or repair shop hang up on me. I was expecting a lot more from an official Honda shop.Good thing Ide Honda isnt far away. They were able to assist me and are much more friendly and timely than the last time I was in Garber to have some work done. Save your time and frustration and go to Ide.To address the reply, no message or communication has been received from the receptionist.

st
Review β„–37

Fast collison work done at its finest the free car wash and vacume done buy and hourly guy is amazeing and appreciated I wish they would do 10 dollar car washes bc I would rather go there then pay Delta Sonic 20$

Jo
Review β„–38

Quick, easy, pleasant! First rate!

To
Review β„–39

Repairs that fender bender Honda for you.

Information
27 Photos
39 Comments
4.5 Rating
  • Address:3890 W Henrietta Rd, Rochester, NY 14623, United States
  • Site:http://garbercollisioncenter.com/?utm_source=googlemybusiness&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 585-334-0005
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:7AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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