user
Priority Honda Roanoke
3311 Peters Creek Rd, Roanoke, VA 24019, United States
Appearance
Priority Honda Roanoke
Comments
Ja
Review №1

I had the pleasure of working with Dwayne.He worked hard to get us our perfect vehicle in time to leave for a last minute trip. He found us a van we fell in love with! Definitely recommend Dwayne. He is very patient and kind.

Ka
Review №2

I took my 2019 Pilot in on Tuesday the 19th of Oct. for an oil change and made the mistake of walking out to the lot. As a result I came home with a new 2022 Pilot that I absolutely love. Slavi was my salesman and he was so professional while also being very personable. He has a great personality for this type of work. He answered all of my questions. I am very happy with my new vehicle and the service I received at Priority Roanoke.

St
Review №3

Five star service from start to finish. From Larry Dunn in sales to Jeffrey Spencer in finance, everything went smoothly and they made things easy for us. Larry was very knowledgeable and informative in explaining the vehicles features and answering our questions. This was the most fun weve ever had buying a car. Business was conducted, but with a personal touch of fun and laughter. This truly was a Great buying experience! Highly recommend!

Pa
Review №4

I purchased my 2022 Honda Pilot on October 2, 2021 and took possession on October 4, 2021. My salesman was Daniel Chapman. He was so personable and patient. He took a lot of time showing my husband and myself all the features of our Pilot. When we picked it up on Monday, he was there for the entire transaction and repeatedly told us, the sale doesnt end here, anytime you need anything or have concerns, let me know. He was wonderful. Quinn, taking care of the financial part, was friendly and wonderful as well. This was a totally positive experience. Thank you Daniel and Thank you Priority Honda!

Su
Review №5

All Priority Honda team members are knowledgeable and attentive.They were understanding of my work schedule limitations and they maximized the information and test driving when I could come to learn about the vehicles.Now I ask myself: What took me so long?This is my very first Honda and I am very satisfied with my classy and sporty 2022 Honda Civic.Thank you Priority Honda team!

Al
Review №6

Our experience with Priority Honda Roanoke was truly a memorable one! So often, these days, sales associates are willing to compromise on establishing connections and relationships with customers in order to make a sale. Based on my experience with Priority Honda Roanoke, I can assure you that that is not the case here. Specifically, I worked with Ryan (sale associate) and Quinn (finance) during my car search. Ryan was absolutely amazing! He is such a people person. He put me at ease throughout the process by both his professional, yet lighthearted nature, and through his knowledge of the vehicle. He took what can sometimes be a stressful process and made it truly care free. Quinn was also extremely personable and made the financing aspect go smoothly. I highly recommend Priority Honda Roanoke!

Er
Review №7

My family decided my first “adult” car should be a Honda because of how durable and reliable they are. I am so happy with my purchase and it couldn’t have been a better experience. Ryan was our salesman and he made sure I knew everything I needed to know making my first big purchase. Aside from being very professional he made us feel very welcome and comfortable when it came time to make a decision. I couldn’t be happier and I will definitely stick with Honda !

Da
Review №8

Larry Dunn has worked so hard for me and my family to buy cars here. He NEVER gives up and he gave us the best deal we could get. Thanks Larry again from DJ and Dawn!!!!!

Ra
Review №9

My “first big girl purchase” made at priority Honda! Ryan & Dwaine made my first car buying experience easy. Ryan & Dwaine are both extremely knowledgeable on the cars that are for sale & the features of each model. I recommend everyone to priority Honda..ask for Ryan or Dwaine! 😊

Ta
Review №10

We had a great experience. Nouzar was very professional and friendly. He made our buying experience very easy. We love our new Honda HRV.

Je
Review №11

The “Priority for Life” program that offers a lifetime power train warranty, lifetime oil changes, and lifetime vehicle inspections prompted me to take a look at their prices. Their new car prices were as good, or better than the other dealerships I looked at. Every person we dealt with was friendly, courteous, and professional. We changed our mind on the vehicle we wanted right in the middle of all the paperwork being completed and they all just took it in stride and helped us through the process. The overall buying experience was very good and this comes from a person that does not like to buy a new car.

Tr
Review №12

My vehicle purchase from Priority Honda was very easy and hassle free! Sam Booth was great to work with and took his time to find the right vehicle to fit my needs. Quinn in finance got the job done quickly! Ii didn’t have to spend half of my Saturday buying a new car. I love my new Passport! Thank you Priority!

Da
Review №13

Had a great experience at Priority Honda…our salesman Dwayne did a fabulous job and we are very pleased!

Sh
Review №14

Our car buying experience was very easy and efficient. All the staff were very helpful and professional. The price quoted is what we paid, no surprise additions. Would highly recommend the dealership!

Al
Review №15

If you want/need a new car, I HIGHLY suggest going to see Ryan Pimlott! I may be biased, but he helped me out so much and made sure I was safe and driving away with peace of mind! The process was so easy and I couldn’t ask for anyone better!! Thanks, Ryan for all your hard work!!The dealership itself isn’t so bad either ;)

Ho
Review №16

I’ve had some pretty bad experiences at this Honda dealership in the last 6 or so years. To the point where I honestly didn’t want to come back. But they had a really good selection of cars in my price range and I decided I was going to at least go look at one and try to test drive it to see if I really wanted that model, trim and year. I didn’t set an appointment, I just stopped by on one of their busiest days and walked up to a young man that greeted me close to the front door. He asked how he could help me with a big smile and a professional demeanor and from that point on I was taken care of. Devin Wright was very easy to talk to and really knew a lot about features, trims, specs and pretty much anything I asked about. He answered with confidence which eased my concerns that maybe he was to green in this car sales business. When I came by the next week to test drive a car that we had discussed over the phone, he was with another client so his coworker John Wise assisted me. John is very personable and knowledgeable as well. The test drive was a breeze with his direction with some of the newer features in the car that I didn’t know previously how they worked. Both these guys along with their manager Mike Mannon made me feel completely at ease about my decision to purchase and the finance manager Kevin Mohr made my experience at Priority Honda of Roanoke as smooth as possible of a transaction. Thank you guys for completely changing my whole attitude about your dealership and showing me what amazing customer service looks like! Definitely hands down would recommend these guys for your next car purchase in the Roanoke Valley!

Je
Review №17

Ask for Walker at Priority Honda! He worked hard to help me find the perfect vehicle. You can tell he wants to see customers happy with the vehicle that suits them.

Mi
Review №18

I came to Priority looking for a certain car. Daniel Chapman an Mark Laprade made this first time car buyer feel like family. If you want friendly service good people an a great car try Priority.

Pa
Review №19

I am so very happy I went to Priority Honda to pick out my vehicle. It’s everything I wanted and more. Everyone is very helpful and friendly. My salesman was very helpful and answered all of my questions. Thanks guys😃

De
Review №20

Was the best experience for my first car purchase. Daniel did everything he could to get me in the car I wanted.

Su
Review №21

Wow! What a great place to buy a car. Ill have a full review in 7 years when Ive used every bit of the services, but for a first impression it was very nice. Everyone was very pleasant to be around and served me very well on my purchase. Although I did make it easy on them, knowing exactly what I wanted. But like they say, Hondas sell themselves!

De
Review №22

I cant say enough good things about the staff at Priority Honda. On the spur of the moment, I decided to look into trading/upgrading my 2017 Pacifica van. Slavi met us as we entered the parking lot and showed us the 2019 Honda Odyssey and I took a test drive. I explained that I lived 2.5 hours away and was returning home the next morning. Over the course of the next 4 days, Slavi kept in touch with me, answering all of my questions. On the 5th day I returned to the dealership in the late evening to trade my vehicle. Slavi was very knowledgeable and personable and greeted us like an old friend. The process went very smoothly and I was impressed with each employee that I came in contact with, including Walker Patterson, Kevin Mohr, Chirag Savla and especially Slavisa Savanovic. I actually enjoyed my experience and laughed quite a bit during the process! Due to the late hour, Slavi invited me to return so he could explain how all of the extra safety features operated and make sure I knew how to use them. Slavi went above and beyond to insure that I was satisfied with my new vehicle and knew how to operate the extra safety features. I highly recommend you purchase your next vehicle from Priority Honda. I am enjoying my new purchase very much!

Na
Review №23

Awesome customer service and experience from start to finish! Very friendly staff. John was awesome as well as all the staff that helped us today. We never felt pressured and uneasy. They made the process very easy and enjoyable.Charity & Nathan Hale

Ka
Review №24

Working with Ryan Pimlott made purchasing my car effortless! I knew what I wanted and he was able to make it happen. Ryan was extremely knowledgeable about the cars on the lot and helped me decide on the perfect car. It was such a smooth process and I appreciate that he allowed the process of buying my car to be quick.

Jo
Review №25

First time buying a vehicle from a dealership in 7 years…. Nouzar made the process very easy and painless. Highly recommend him.

Jo
Review №26

Purchasing a car was fast, simple and easy thanks to these guys. John was simply a pleasure to talk to and everything went smoothly. Id recommend them to anyone.

Ga
Review №27

So beyond grateful for the people of Priority Honda. They made the car shopping process a dream, set me up with exactly what I wanted, and I didn’t feel pressure to purchase or sell with them at all. Rachel was amazing in making sure every detail was covered; she even offered to let me bring my dog up to make sure the smaller car was a good fit for me and my large dog! Quinn in finance answered any and all questions I had, and the service staff were a delight to work with. I’d suggest them to anyone who’s looking for a new car. Thanks Priority!! Definitely a customer for life.

Ad
Review №28

This is by far the best Honda dealership Ive ever been to. Ryan Pimlott was our salesman and he was awesome!! He got us top dollar when we traded in our 2019 Ridgeline and got us into our new Passport quick and easy (only 4 hours!). If youre in the market for a new Honda, then this is the place for you and Ryan is the salesman you want. Great job guys we love our new Passport!!

Kr
Review №29

We enjoyed the customer service at Priority Honda very much! We love our Passport! Nice to find a vehicle close to home and one that gives you lifetime oil changes and state inspection for FREE!

ch
Review №30

I just purchased a new Ridgeline today and couldnt be happier with the overall experience. Ryan was extremely friendly and not your typical pushy salesperson. Although I wont need a vehicle for quite some time, I know where Ill be going for my next one

Tr
Review №31

Ryan Pimlott was awesome to work with. The process was fast and easy. We have never been in and out of a dealership within 4 hours. I would highly recommend Priority Honda & Highly recommend Ryan Pimlott as a salesman. He made it the experience fun & enjoyable.

Ka
Review №32

The dealer Daniel I had was so amazing he made me feel comfortable and I love my purchase thank you so much!!

Jo
Review №33

Amazing experience here when purchasing my wife’s new vehicle here. The car salesman did an excellent job making sure time and time again that we were comfortable with our new vehicle. The vehicle had so many bells and whistles that went along with it and our salesman Slavi did such an amazing job. When it came down to setting up the purchase Slavi was also amazing at giving us the information we needed and working with us. For future buyers I definitely recommend Slavi he will take care of you and make sure that you are satisfied with any vehicle by providing knowledge he has on the vehicle and also making the purchasing process go as smooth as possible. Very positive and energetic individual definitely working with him in the future.

Ka
Review №34

Thank you John Wise for being such a wonderful person to work with for buying our used car!!!The manager DC peters was very informative and help with any concerns we had.Very pleased with this car buying experience.

Te
Review №35

2.5 STARS Very cordial over the phone. Made and CONFIRMED an appointment with Walker, but when we arrived, we were passed to someone else (said he was the only one who spoke Spanish, so he needed to serve other customers who needed Spanish support). John, the next guy, was very personable and cordial, as well.First, lets talk about what one may call deception or another may call non-disclosure (might they be the same, conceptually). With an ALL CASH OFFER on the table, to our disappointment, they would not budge on the price of the vehicle, one dime, albeit SEVERAL places of moderate to minor body damage and an odd tire. I say deception or non-disclosure, as none of the issues were disclosed or shown in the 4 pictures posted on the web site nor the 15 pictures that Walker sent directly to me, upon request, before we made a 3.75-hour one-way drive to another state in hopes of purchasing the vehicle. So sad that the used car salesman stereotype was proven to be more that just a stereotype, in this instance.Interestingly, after we said no thanks to the sell, they came out and replaced the price sticker on the vehicle, increasing the price by $700, BEFORE WE EVEN LEFT! Who does that!?!I think I also felt some kind of way when Walker, the one with whom I initiated contact, did not even take the time to come over and greet my adult son, for whom we were purchasing the vehicle. To be fair, he quickly and courteously addressed me upon arrival and departure. Guess this experience has taught me to keep my business in my home state! I certainly hope my race was not a factor, but I guess Ill never know.

Si
Review №36

Thank you to Honda Priority I would recommend them 100% and thank you to Daniel Chapman so much he is the man to get you in a vehicle if you come here ask for him thank you all again we love our vehicle

La
Review №37

Great experience overall! Rachel was very knowledge and very helpful to us and made the buying process very smooth from start to finish. The entire staff made us feel welcome in the dealership as well.

Br
Review №38

Rachel is the best! Very pleasant experience. This was the second car weve bought from her and I would be happy to buy future cars from her.

Sc
Review №39

I had excellent service at Priority Honda. It was top notch. I worked with Walker who listened to what I was looking for, didnt try to upsell me on anything other than what I was looking for. We worked within my budget. Found the vehicle I wanted with the extras that I wanted.Walker made that ever so important connection between a sales person and a customer. No high pressure on buying or anything like that.And when it was time to finalize the deal, Walker handed it of to Quinn, I believe it was, found out he was a Star Wars fan like myself. Instant connection made right there. Again so important. He also didnt try to get me to pressure me to purchase he extra packages.He simply presented them to me. Answered my questions about them. And then I made my decision. Simple, clean, and again zero pressure. Exactly how it should be.I can tell you, if some is looking for a New Honda or a used car, I would definitely recommend Priority Honda and tell them to ask for Walker.

Ja
Review №40

The service team I interacted with while dropping off and picking up my car was nice courteous. Service was done way quicker than expected.

Ha
Review №41

As much as Id like the oil change to take no more than an hour, my representative said it would be between 1:15 and 1:30, and thats exactly what it was. I appreciate the honesty most of all. And I appreciate the quick run through about the results of the cars inspection. Service that was friendly, helpful, and honest. What more could I ask?

Je
Review №42

Great people, great place! Everyone in the service departmen is friendly and professional, and there is never any pressure to add on services. I have been very happy with the car I bought here, and with all of the maintenance work they have performed on my vehicle in the last 2+ years. 5 stars!

Ma
Review №43

Great place to deal with. Working with Mr. Dunn has been great. We sold 2 of our vehicles on our own and purchased a 2021 Honda HRV in 4 days from Larry. He worked with us very well during this transition. THANKS PRIORITY HONDA!! My wife is very happy with the new vehicle. Mark Hagood

Ri
Review №44

Great customer service and knowledgeable staff brought my wife a new vehicle

fi
Review №45

Walker Patterson was amazing. He treated me as if I was family. I was confident in my decision to purchase the Toyota Rav based on the information provided to me. I will definitely refer friends and family to Walker and Priorty Honda. Financing was also a pleasant experience with Kevin Mohr. Although it was close to closing time, he wasnt at all rushed and asked probing questions to determine my individual situation.

Be
Review №46

Always prompt and let me aware what I need to maintain my car

Am
Review №47

I was so impressed with our service! We are a first time customer with service appointments. We bought our van back in December with the lifetime service. I honestly thought there would be some sort of catch. But it was legit! And they took care of us every step of the way. I was able to make a timely appointment within the week. They were on time and I was able to leave and come back. Oil change took approximately an hour and they promptly called me to let me know.What I was most loved about our experience is they not o my changed the oil, they did a whole van check up to letUs know if there were things that could possibly go out. So now I have a heads up that my tires will need to be replaced within the year and I can start budgeting. I’ve never had this kind of service and I feel very fortunate and blessed for them to take care of us! :)Now, next it would be unbelievable if I could also have my van detailed while it is already scheduled to be dropped off... ;) a suggestion for the future Honda! Keep being amazing!

Qu
Review №48

Ryan Pimlott earlier sold me a new Ridgeline & couldnt have been more helpful, friendly _ professional. All of the Priority team we met were great. Thanks for a wonderful buying experience.

St
Review №49

We had a great experience with Ryan! He worked hard to help us find our CR-V and get us what we needed and wanted. It became a two day event to get it all done, and he even worked for days after getting our dmv information completed. It was a great experience! Thank you, Ryan!!

Mo
Review №50

Sam was amazing to work with! He helped us every step of the way, made the buying process so easy. We looked at multiple vehicles on the website and he helped us narrow our search down, got the payments in our price range and had us out the door in our new van in a couple hours! It all worked out so perfectly!

An
Review №51

Excellent dealership especially with Ryan being my salesman he was fantastic! He is very personable and willing to go out of his way for you. Travis Scaggs, the sales manager,was also excellent! He explained everything thoroughly, so I could understand where I stood financially and my personal options that were available. Finally JeffSpencer, the financial director, seal the deal and was extremely professional. Kudos to everyone thank you again definitely referring all my friends and family to you guys!!

Do
Review №52

Priority Honda is by far the best Honda dealership around. Our salesman Ryan Pimlott was incredible! He went through all of the features and details of each SUV we looked at, made sure to answer any questions, and was seriously a pleasure to work with! In fact, every employee there was friendly and made the car buying experience a breeze. At the end of the day we drove away in a 2021 Pilot and couldn’t be happier. Thank you so much everyone at Priority and especially thank you to Ryan for all of your help!

Je
Review №53

We were very pleased with the service we received at Priority Honda of Roanoke. We purchased a 2021 Honda CRV and received excellent customer service e with Ryan a 10/10! 😊.Thank you Jennifer and Jason Carter

Ph
Review №54

Great experience….. Larry Dunn is awesome, explains everything until you understand and answers all your questions. Bought two vehicles, traded in one vehicle without a hitch.

ST
Review №55

Ryan Pimlott was beyond awesome to work with. He was knowledgeable, friendly and helpful. After our test drive, we had narrowed our choices down to the 2021 Honda Accord and a car at another dealership. We liked the Honda and decided to buy it. During the whole process, Ryan really blew it out of the water. We had interactions with salespeople at three other dealerships in the area and had the best experience with Ryan, no question. He took the time to explain the features of the car and gave us the information to make our decision. Everyone else we dealt with, Travis, Jamal and Jeff were all great to work with as well. We love our new Honda. Thank you all for a wonderful experience!

Jo
Review №56

We came to Priority to buy a good lasting vehicle from a place we could count on. Chirag, our car salesman, was not only knowledgeable and great about assisting us in choosing and dealing on our vehicle, but went above and beyond for us. We had to come back the next day to obtain the car, and even though it was his day off, he came in happily and went through every detail of our new vehicle with us in depth. Service and assistance unmatched. We recommend not only priority, but Chirag himself!

Sh
Review №57

I was in an accident and I went to look for a new vehicle knowing my Honda Civic had been totaled! Ryan Pimlott was so helpful and made my very stressful situation easy! He is awesome! Ryan is very knowledgeable and knows what he is doing and at the time he knew what was best for my family and I! Thanks so much Ryan, Quinn and the team at Priority Honda!! You all are awesome and I appreciate you all so much!!!!!

Co
Review №58

First time taking my car to Priority Honda, I needed some fluid changes and just an overall look through since I recently passed 100k. I figured taking it to an actual Honda dealer I would obtain more knowledge and expertise about my Element that I love so much. It was a better experience than I had imagined and they exceeded my expectations. If you love your Honda and want knowledable, fair and friendly service, check out Priority Honda in Roanoke.

Da
Review №59

The people at Priority Honda are really great people to work with. I recently traded in a 08 Jeep to a new 2021 Honda Accord. Needless to say I was overwhelmed with all of the new gadgets and what not that come with the new cars, coming from a vehicle that only had power windows. George Casianos was very knowledgeable and helpful in showing me around my new car and was very helpful in showing me all the new technologies that come in the new Honda Accords. I would definitely recommend this place to anyone that is in the market for a new car and looking for a Honda. They had a great selection of vehicles on the lot and I am absolutely thrilled with my new purchase. I can’t wait to start making new memories in this car.

Di
Review №60

Rachel Zastrow was the sales consultant working with me today. She has been the bestI have ever worked with when buying a car. She is friendly, knowledgable, and very efficient. I highly recommend her to anyone looking to buy at this dealership.

An
Review №61

The used car guys were great...especially Nouzar Moniriarini and John!

Do
Review №62

Tried to work a deal with Larry Dunn on a Honda CRV until I seen the work order and seen they were trying to rip me off. Tried to charge me for pin striping which clearly is not on the vehicle that he sent me a picture of. Then once I asked about it he got a bit of attitude. Still tried to meet him halfway and make a deal but he refused the deal over 1K. Said that he would pass. Very unprofessional considering I’ve bought vehicles from him before and my mother and nephew just purchased brand new vehicles a few months ago. Thanks for encouraging me to shop somewhere else.

Ja
Review №63

Daniel Chapman is a great salesperson, and he tries very hard to get you where you want to be. Their finance manager, however, is about as friendly and encouraging as a rock on a creek bank. He says a bunch of jargon that all means the same thing we arent willing to give you more for your trade, nor come down off the price of our vehicle. This is why I highly recommend Duncan Automotive and Shelors. Within minutes of leaving Priority, I had an offer, within my budget, from both places and on a better vehicle that I had looked at at Priority. Live and learn I guess

Un
Review №64

I had one of the best experiences with Ryan Pimlott! He worked up a great deal and the service was super fast and friendly! I would definitely recommend priority Honda!

T&
Review №65

Nice having to schedule a oil change 3 weeks away if I need to wait or leave car all day ? Never seen anything so poor....

Jo
Review №66

This is our third Honda, all bought from the same dealership and the same salesman. Larry is a gem, it’s just like spending time with an old friend. You never feel like you are being pressured to buy anything. We will never go to get our cars from anyone else.

Da
Review №67

We had a very good experience with our salesman John and our finance manager Jeff. We bought a 2022 Honda Insight and experienced very friendly and professional treatment.

Ju
Review №68

Great experience. Ryan was very helpful. Even came in on his day off to get our deal completed

Tr
Review №69

In the past, I’ve been concerned about taking my vehicle to the dealership for repairs with the fear of getting raked over the coals. Not in this case. Priority quickly identified a couple of worrisome issues I had been having over the years. The service was prompt and courteous, they kept me informed throughout the process and the price tag was reasonable for the type of work being done. Happy customer

De
Review №70

We just purchased a CRV from Priority Honda. This was the easiest purchase we have ever made. Ryan Pimlott was our salesman and he made the experience pleasant and informative. He took care of everything including getting the car registered with the DMV, insurance, etc. we feel like we got a good deal. Top dollar for our trade in and a fair price on our new vehicle. The finance manager, Jeffrey Spencer was well prepared and efficient in getting all the paperwork completed. The sales manager was very fair. Overall one of the best vehicle purchases ever!

Wa
Review №71

Joe Polo is the best salesman ever!! Very kind, helpful and knows his stuff! I will highly recommend him to everyone!

Ba
Review №72

I had a wonderful experience at Priority Honda. I am new to car shopping, and they truly took care of me. They made sure I got the car I needed and guided me through the process with kindness.

Me
Review №73

Walked right onto the lot, was greeted by Mark who showed me my soon to be new car, and did a test drive before buying the Honda CR-V. Great service all around 👏

th
Review №74

Yeah just purchased a vehicle from Honda dealership in Roanoke and delt with Daniel Chapman and everything went smooth and recommend him as a salesman in the future.

Ja
Review №75

Thank you soooo much John and Quinn for your help today in purchasing a brand new 2021 Honda CR-V!! Everything was so smooth and quick that shocked me. Wonderful job and I will definitely be sending more people to you all!

Mi
Review №76

Fast friendly service. They treat their customers like family . Rachel Zastrow is the best.

Cr
Review №77

Sam was excellent to deal with. He was knowledgeable and easy to talk to. He was not pushy and answered all of our questions.

St
Review №78

I feel like the folks at Priority Honda in Roanoke Virginia truly care about me and our cars. I made an appointment and they were expecting me, they gave me a reasonable time and cost estimate and were true to their word, The service rep, Mike, didnt call my name over their PA system when my car was ready but walked outside, found me and he went over the service that was performed plus he asked several times if I had any questions.Yes we have been driving Hondas for years and we consistently recommend this Honda dealership. Our choice of the best sales person to deal with is Larry Dunn. He checks on us periodically but hes not pushy. He always lets us know of our options and if we say we want to think about it he supports that and is ready when we are.

Li
Review №79

Chirag Savla was fabulous to work with in buying my new Honda! He was very friendly as well as very thorough in explaining the difference in the CR-V options. I never felt pressured in a way. Really great experience. Thank you!!

Er
Review №80

Thanks to Ryan Pimlott and the Priority team for helping me get the Ridgeline I wanted! Ryan went out of his way to make sure the vehicle they were getting from the factory would meet my needs and to answer all of my questions. My truck was delivered on time, and when I drove up to make the purchase it was easily the best and most efficient car buying experience I have had. Ryan was great to work with throughout the process and Quinn Forrester made signing the final paperwork a snap. Thanks guys!

Ca
Review №81

I had a great experience buying my car with Honda Roanoke! As a first time car buyer, the team made the process very easy. They even helped me coordinate the purchase from out of state before my move! Thanks everyone at Honda Roanoke for a pleasant and professional experience.

Ch
Review №82

From Mariah to Rachel to Travis to Quinn to JEFF! The whole team I interacted with here was AMAZING! I would DEF recommend them to anybody I know! Amazing customer service and service to super personable I love them!

Ha
Review №83

This is a great place to buy/lease a car. My sales person was Mariah Alleyne-wonderful lady. The sales manager was Jamal Robinson; he really cares about customers. Jeff Spencer took care of the financial side; so easy to get this completed. Actually each staff member I met was very friendly. The top selling point (among many) was the service of the vehicle for as long as I have the car. Usually after purchasing a car you are on your own; not here. The dealership stands behind their product. If you want a good deal go to Priority Honda Roanoke.

Ja
Review №84

I can honestly say this a good place to find a car and dont waste anytime on getting you approved, Mike Harp was very helpful and take his job serious, I highly recommend going to him

Fl
Review №85

Ask for Larry. Best honda seller in the east coast. Also this dealer features the best prices for a honda in the area.

Ro
Review №86

Had my Van Serviced yesterday. It was a wonderful experience. Adam Garst was my service technician. He does and excellent job! He is so kind, caring and professional. He makes having you van serviced a joy! I am Handicapped and he goes out of his way to help me and make it easy for me! Couldnt be more happy with him and Priority Honda. From purchasing the van from Larry and dealing with Julie throughout the entire process was a awesome experience. A big thank you to all the great people there at Priority Honda! I do recommend and will continue to Recommend Priority Honda to Everyone!

Da
Review №87

Great experience with Larry Dunn. Two vehicles purchased and nothing but blue skies & green lights. HIGHLY RECOMMEND LARRY & PRIORITY HONDARoanoke.

Ba
Review №88

Great staff, great selection of cars. I highly recommend anyone in the market for a new or used vehicle to check Priority Honda first.

Am
Review №89

Dealership employees were very friendly and made a very time consuming experience enjoyable. I would definitely give them repeat business.

Ro
Review №90

I went in with tire wear and rear alignment issues. Paid for a 4 wheel alignment, and I still have rear alignment issues, and they cant tell me why?Come on... This is basic stuff. I worked on cars for 13 years and could easily clear this problem up if I had an alignment machine. They have the machine, so I dont mind paying them to do it, but evidently they dont have a technician there with basic first year competency in suspension and alignment work.Edit: just crawled under my car to diag for myself... The adjustment points have no tool marks on them. The rust is still there. Even the toe correction that they claim to have done is bogus.Anybody know a competent suspension and alignment guy with a good machine? Ill pay premium rates if I can get competent service...Edit2: Since the owner responded to my review, I decided to contact them at the email address they provided to see about a refund for the alignment they didnt do... My email came back undeliverable. Evidently their alignments AND their olive branches are fake.They have my contact info. If they do refund me, Ill edit this review to include that.

Sh
Review №91

Larry was immensely helpful in a stressful situation. Big thanks to him for helping me find a fantastic car within my budget and was very patient with my family and I as we weighed our options. Highly recommend Larry and Priority Honda!

Ab
Review №92

We had a wonderful experience buying a car at Priority Honda Roanoke, largely due to the help of our salesman Chirag. He showed us every detail of the Honda we were interested in and even when I was ready to buy, he made sure I knew exactly what I was getting. He was kind and knowledgeable and a pleasure to work with!

Da
Review №93

John and Jamal were very helpful in our new purchase. All our questions were answered and we now look forward to many happy years of driving with our new Honda. We wholeheartedly recommend Priority Honda.

Pa
Review №94

Took my Honda Accord to the dealership yesterday. They took me in right on time, and I spent my wait period in a nice room with plenty of room to social distance. They changed the oil, did the State inspection, and rotated the tires, and after they were finished the service advisor, Grayson Wade, went over everything on the inspection checklist with me. I was very pleased and would recommend Priority Honda to anyone wanting service for their car.

Li
Review №95

I was able to schedule my appointment for a State Inspection in a day, plus they do the multi-point review of your car. This way you can plan your maintenance and costs without getting a bill surprise bill.I usually wait on my car repairs, and their waiting is very clean!

Mi
Review №96

Super friendly and helpful. Made what I was anticipating to be a stressful experience very pleasant. Rachel was very knowledgeable and helpful.

Ha
Review №97

3rd car I have bought there. John Wise is great!

Ch
Review №98

Buying my new civic hatchback was smooth and easy! Everyone was super nice and professional. There was no pressure and I am very happy with the experience. It was a pleasure working with Rachel Zastrow, she is so nice and helpful!

Om
Review №99

Great customer service. Sales person was very attentive n answered every single question I had.Awesome place to buy a car.

Sa
Review №100

Great staff, great experience. Chirag did an excellent job listening to my needs, educating me about my options, and helping ensure I got the best deal possible. He made sure the process was smooth and quick. Thanks for all of your help, Priority Honda and Chirag!

Information
100 Photos
100 Comments
4.4 Rating
  • Address:3311 Peters Creek Rd, Roanoke, VA 24019, United States
  • Site:https://priorityhondaroanoke.com/
  • Phone:+1 540-366-0888
Categories
  • Auto repair shop
  • Honda dealer
  • Oil change service
  • Tire shop
  • Used car dealer
Working hours
  • Monday:8:30AM–8PM
  • Tuesday:8:30AM–8PM
  • Wednesday:8:30AM–8PM
  • Thursday:8:30AM–8PM
  • Friday:8:30AM–8PM
  • Saturday:8:30AM–6PM
  • Sunday:Closed
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations