Wow! They are very honest! I had some parts that popped out a place and he was able to fix it and I offered to pay him and he said oh dont worry about! Wow! I will definitely come back here!

Excellent as always. Ive worked with the polite and knowledgeable staff for years. They do reasonably priced and high quality work. I very much recommend them.

Never followed up about some minor issues I had after their work was done even though I left several voice mails. Never took accountability for things that were overlooked and cause my car to not start the day after bring it home. They said it was off their lot so it was not their problem even though everything was being paid for by insurance so I dont understand why I was treated that way.

I recently had an issue with “spider webbing” on my relatively new Buick. I was extremely nervous about having it repainted and being able to match the color, etc. This shop was recommended to me, and they did not disappoint! My car looks brand new! They did an amazing job, and the paint job is flawless. This will definitely be my go to shop from now on!

Great business, good work!

Great place to get your car fixed if you have been in a wreck. The employees are fast and reliable at what they do. I would recommend them to anybody.

Prompt and experienced with cars. Fast turn around on my Journey- with exception of BS from my insurance company. Took 2 tries to completely have my vehicle back in working order. Definitely reccomend this place.

Did good job on my merceles e 320 would recommend them to my friends

Robert and his staff are extremely knowledgeable on a variety of vehicles and always do quality work. Highly recommend.

I wish I had picked a place that would fix my car with any integrity and not steal eighteen dollars of quarters from my car. I don’t care about the quarters but the principle of stealing all the change I had for parking is completely shady and unacceptable. Beware this unfortunate and unethical place

Absolutely Great Place to get your vehicle taken care of!! They performed my repair in a very timely and professional manner. All of the staff were very nice, plus they washed and shined my Caddy!! It looked brand new again!! Definitely give them a call if You need any work! They are the Best!!

I came to Hannabass and Rowe after life handed me lemons. Previously, about a month before, I had hit a deer and had a TERRIBLE (huge emphasis on terrible) experience with a collision center in Salem. The paint wasn’t right, my horn didn’t work, and my car was dirty inside. I moved here last July and I’ve been blessed to not need a mechanic. So, when someone scraped up my car, I gave them a call. The front office staff is so welcoming (shoutout to Eric for being a great human being in general) and nice. They went OUT OF THEIR WAY to take care of my car and make sure I got every single dollars worth of my deductible. My car looks immaculate, like there was never any damage event done. The cherry on top- they cleaned it so thoroughly on the inside and it smells amazing. 15/10. Five stars. Highly, highly recommend. Awesome people. Awesome job. Awesome shop. Thank you!

It would be a 5, Ive had to have cars repaired here several times and been very happy with results, except i had to bring my car back to get something refixed (seltbelt tensioner) this last time, which I wouldnt of expected.

They did an excellent job repairing the damage to my car. Fast and great work!

Took my car there after a geico client hit my car from behind. They fixed my gate but my car would not start upon pick up. The mechanic came out to jump it with a black box. My car has failed to start four times since and my back wiper does not work. They said it was something in my switch. My car had no issues before being hit. I am definitely not pleased with the service of my car. I just wanted it back how it was before being hit. I wish I could leave less than one star.

Always do a fabulous job and you get your car back in a timely manner.

I have always had excellent service at Hannabass and Rowe at both locations. I always refer them when I can.. Dennis, Chad and Eric areawesome.

Efficient and well organized. Do good work!

Good service and quality work

These guys did a great job repairing my car.

I had to go there because they are the local biz for Geico and their client hit me head on...Lucky to be alive and especially for my passenger the car had the recall on the takata air bags and had them fixed after months of the dealership saying they dont have any to replace them with.Really was just a holding place for the car to get inspected. If I had my AAA car it would have been brought to my yard.H&RE because you are a holding place..my car should have been brought to my house I like instructed but was told it needed to go there because of the others insurance...it was a scam to hold my car. just a way to get storage fees.

Great workmanship. Tell your Tow to go HANNABASS + ROWE. EXPRESS....BROADWAY AVENUE S.W.

I needed them to get my car back to new, they did just that thank you all. With an awesome personality Eric, Richard for your patients and dedication to your work thank you.

Professional and Honest workers. Fast service

Great people, great service, great experience!

Great service and great customer service

Fast service

Grezt place great people

Excellent service

Great work

Great place