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Just Sprinklers
408 Frontage Rd NE, Rio Rancho, NM 87124, United States
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Just Sprinklers
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SD
Review №1

The techs found the issue right away; fixed our sprinklers and upgraded the sprinkler heads to disburse water better. Saving us money and watering our grass more evenly. Very knowledgeable and professional. We can’t wait to have this company install our dream yard in the spring. They do more than just Sprinklers; don’t let the name deceive you.

Ma
Review №2

It took over a month to get an appointment with Just Sprinklers so they could come out and give me an estimate for a drip irrigation system for my backyard. Neighbors just had Just Sprinklers deliver some flagstone on my street that same day. Unfortunately, after calling to confirm the appointment yesterday morning an estimator failed to show up between 1 and 5pm. This was even after calling part way into that time to get an update. I was assured someone would be there and they would even call or text on the way in case I needed to run a quick errand.Heres why Im especially angry: I called today to reschedule and give them another chance. The scheduling clerk informs me that itll cost $350 to come out just to give me an ESTIMATE which a month ago was a free consultation when I scheduled.What an unethical business practice!! Contracting 101: Bids for a job are almost always free of charge and anyone trying to bill you for a visit to evaluate your job even before you sign a contract is just flat out unprofessional. If anything I could see a nominal fee for an appointment visit, like someone coming to service your air conditioner to diagnose the problem, if it came with a formal written proposal complete with materials cost and was pre-disclosed upon setting the appointment time.They will roll the $350 if you go with them, I was told, but that feels to me like an attempt to discourage someone from getting other bids... The clerk I spoke with never even apologized for their no-show and wasting my time. I will never choose to use Just Sprinklers for any of my landscaping needs.

Da
Review №3

If you need work of any type get at least 3-4 estimates all from licensed and bonded businesses. How else do you know if youre getting a good deal RIGHT! My experience with Just Sprinklers was not good. From them not showing up to set appointments and having to reschedule to be bounced around between ABQ and Rio Rancho locations. When I finally did get an estimate for some sod in my small front yard. An Ed Gonzales emailed me an estimate of $3000 for 33 rolls of sod and new metal edging. Removing 3 tons of my dirt and installing 3 tons of premium topsoil. With a one-month warranty. I was shocked at first, thinking he made a mistake somewhere or getting my location mixed up with another. I emailed Ed Gonzales with Just Sprinklers back and stated just want the sod done no edging or three tons premium dirt etc. He revised the estimate and removed $300 so know Im at $2700 for 33 rolls sod. Very disappointed in this company that is clearly taking advantage of hard-working families! Out of the other three estimates, $700 to complete the job with a one-year warranty as long as you follow the conditions.

Ri
Review №4

Purchased great fescue sod for a small lawn. Sod had thick root system that has grown into a beautiful lawn. Great service from staff. Highly recommend.

Ro
Review №5

Got our sod from here. Looks great now. Had a little delivery issue but the manager took care of it for us no problem.

Ja
Review №6

About Sept 30, some workmen damaged our sprinkler system while digging a trench for a boundary wall. The damage was done about 8 inches below the sprinkler head. We have video of the massive leak. As would be expected the neighbors who were contracting for the boundary wall contacted Just Sprinklers to have the leak repaired. On Oct 3, early in the morning a technician from Just Sprinklers came onto our property without contacting us or asking our permission. Meanwhile a construction crew building the wall had buried the pipe with the massive leak so it is about 8 inches below ground level. Apparently the technician also turned on our sprinkler without contacting us or getting our permission. We are concerned about the Just Sprinklers technician trespassing on our property without contacting us or asking our permission to turn our water on. I tried to call Just Sprinklers on Saturday, Oct 3. I spoke with a receptionist who did not know much, but told me she would have a supervisor call me on Monday. I waited several hours on Monday without getting a return call. So, I called back asking to talk to a supervisor. I only talked to a receptionist named Nichol. She seemed to think that the technician had replaced the sprinkler head, that to the best of my knowledge was not damaged. However, she said a supervisor would call me shortly. I waited and got no call. I called back again and was told that they would not talk to me or tell me specifically what work had been done on my sprinkler system without my permission. Of course I would have given permission to fix the actual leak. However, on Monday, Oct 5, after my sprinklers ran automatically I noticed a lot of water oozing up around the wall strongly indicating the actual leak has not been fixed. At this point I am frustrated as Just Sprinklers will not talk to me and tell me what work they did on my sprinkler system. I am deeply concerned because of the huge waste of water and the potential damage to the newly built wall. [Edit] We have been customers of Just Sprinklers many times in the past. The complexity of our communication with our neighbor is essentially irrelevant to the fact that Just Sprinklers bears full responsibility for trespassing on our property without permission and botching the repair.

De
Review №7

They didnt have what I needed, but were super-helpful!

Jo
Review №8

They had a large variety of things. Even to just look around, GO!!!

Or
Review №9

Over good people and products. Recommend at least checking them out before finalizing with other business

Ge
Review №10

Good place to go and buy stuffs for backyard.

Ch
Review №11

Both service & knowledge were excellent. I will definitely be going back.

Ga
Review №12

Buy local and support local! Great quality products.

Ro
Review №13

We used this company for over 20 years. Thanks to John who was a great leader of the business. It is rare to have to complain about this business. I give a shout out to John and Francesca who validated my concerns and thank me for my long-standing with the company I must warn my dealings with Rob and were not Stellar as she did not seem authentic or good working with customers.

Al
Review №14

Leilani has always been extremely helpful and very nice! She’s always helping us get what we need and helping us upgrade our home! Very knowledgeable! Great small business!

Cl
Review №15

Great value and helpful staff

Ed
Review №16

Just Sprinklers has an awesome selection of rock types for landscaping! More importantly, I now have an awesome patio pond with plants and fish from the local stores. Staff are great and knowledgeable!

Gl
Review №17

Great people and got sod that is beautiful.

Mi
Review №18

Awesome personal service and product knowledge was most reassuring. Thank you so much for helping me today. My wife and I are both most impressed by your business.

Ga
Review №19

Great staff, just needed to pick up a replacement piece for my moms drip system and they were able to help me out. Thank you guys.👍

JA
Review №20

Will update after work completed

St
Review №21

I have been working on a sprinkler system in my backyard this summer and have had to make several trips to Just Sprinklers in Rio Rancho. Leilani C., store manager, has established a very helpful and courteous working climate among those she supervises. One of her assistants, Adrian, spent a great deal of time with me explaining the choices that I had in valves, sprinklers, etc and he was very knowledgeable about their products. Another individual, Zack, also took time and care when dealing with my requests. Thank you Leilani for working so hard to make my experience there extremely beneficial.

Ro
Review №22

Payne was awesome. Came quickly and did the job correctly!

Gr
Review №23

Very helpful staff!

Ca
Review №24

I needed help trying to connect a timer to my sprinklers and without having more than a couple of pictures, the guy helping me was able to walk me through each step that was needed in order to successfully install the timer. I followed the steps and it worked like a charm! Just Sprinklers is always me go-to spot for yard projects.

Sa
Review №25

Recently my husband of 39 years passed away. I have had to learn how to fix my sprinklers on my own. I made approximately six trips to Just Sprinklers in Rio Rancho; every time I went into the store, everyone was so very helpful. They made sure I was comfortable on what and how I needed to do to fix my irrigation. Thank you to everyone at Just Sprinklers!!

Ka
Review №26

Excellant service..Great place to shop at...

Ch
Review №27

Bought grade 1 railroad ties. They tried to give me grade 2. It seems they are crooked. Or at least they will take advantage of a person.

Jo
Review №28

The staff was so delightful, bright, happy and thoroughly knowledgeable. 10/10 will be a customer for life.

Ra
Review №29

Just Sprinklers did an outstanding job installing the sprinkler system in our property and their work crew were excellent. The workmanship was superb and the system works very well. I have no hesitation to recommend Just Sprinklers for their specialization and appreciate the high standard that they maintain in the operation of the company.

Jo
Review №30

The pool division at Just Sprinklers in Rio Rancho on Hwy 528 is top notch! Theyre so knowledgeable, provide accurate advice, can test your water and tell you what to adjust, and teach you how to do repairs for the pump system. They are our go-to place for pool supplies and service questions.

Va
Review №31

They were all very helpful. It would have been nice if they had carried a 3/4 inch t headed swivel adapter... but I appreciate that they even carry the parts for the Orbit manifolds.

F
Review №32

This post serves as a purpose to inform community members and citizens of Albuquerque, Rio Rancho and all other surrounding areas of my experience (terrible). Initially, I contacted Just Sprinklers in order to assist me with resolving an issue I had with my sprinklers. Just sprinkler responsed and sent A technician/employee within several days of my request. I was pleased with their response time however the following was unforeseen. For the remainder of this post, the technician that responded will be described as person 1. (I am not an expert in irrigation and I apologize in advance if my terminology is wrong.)Person 1 arrived and began his inspection. I left person 1 for several minutes unattended. When I returned to person 1, he informed me that one of my four pipes had rocks in it. Person 1 then continued his inspection. Person 1 removed a valve from one of the four spinklers. Person 1 informed me that there was dirt in the lines. Person 1 did not place the valve back together and left it dissembled which would later cause more dirt getting into the lines. I asked person 1 if we were able to flush out the lines. Person 1 informed me that essentially that was useless because dirt would keep getting into the lines. Person 1 informed me that he was unable to determine what the issue was and would have to come back at a later time. Person 1 also recommended placing a master system should help resolve the situation, $1800.00. Person 1 informed me that one of my pipes was not producing water and he was unable to determine why, it appeared that he did not want to continue to troubleshoot.I asked person 1 if he could also inspect another portion of my sprinkler system. Person 1 inspected the other portion and advised he was able to fix it real quick. It should be noted person 1 left without even fixing the portion of my sprinkler system mentioned in this paragraph.Person 1 informed me that he would have someone from the scheduling department reach out to me in order to establish a future date for service. I never received a follow up call, still to this day.I was left stranded. I contacted another company that was recommended from a family member. This company arrived and began their inspection. Immediately the issue was located.This company also inspected the pipe that allegedly was not producing water, this issue was resolved within seconds. The pipe that had rocks in it was the same pipe that was not producing water however after the other company checked my water sprinkler system, it ran as usual. The issue was resolved within (4) hours and only for $300.00I do not recommend this company to ANYONE. The service that I received was poor, almost very costly and to me, a scam. I cannot imagine what other customers have gone through.

Ja
Review №33

Friendly and helpful. Out of many fountains that I specifically went there to look for but they had the part for my drip system and saved me a trip to another store

Sa
Review №34

Great place! Erik was informative, helpful and engaging,we went to purchase flagstone to finish a walk way, he asked relevant questions about placement, sizes and how long a walkway we were paving. All part of his job responsibilities for sure, but Eriks, and the other associates, professionalism made the exchange a memorable one. Well be returning, soon!

we
Review №35

Always buy our Christmas tree here.

Er
Review №36

Great! They had just I was looking for!

Da
Review №37

Stopped by for a live Christmas tree. Great customer service. Ill be back next year.

Wa
Review №38

Im sure not everyone is aware of the swimming pool division of Just Sprinklers. If you do have a pool,this IS the place to go for your pool supplies & assistance.Leilani & staff have been very helpful in answering my questions & offering suggestions to help resolve issues I encounter. Im very satisfied to be able to buy locally to support my community.

Di
Review №39

We come here because first if all products are good quality and priced right. Service has always been great. Stick helped us today and he was very helpful and respectful. We will jeep coming here.

Pe
Review №40

This place is great and the staff is very knowledgeable and attentive. James helped me with my valve and manifold issues and got me exactly what I needed. Will continue to come here for the knowledge and great customer service.

Ke
Review №41

All the workers here are most courteous, friendly and helpful. The store is well-stocked with irrigation, pond, swimming pool and landscaping supplies. Even though my purchase was a small amount, Dave gave me special treatment and was most helpful in gathering replacement parts. Thanks Dave!

Ji
Review №42

What a great experience! Dave Sitch greeted us at the door and quickly realized we are new to sprinklers. He spent time with us to teach and show us what the right tools and parts were to get. Definitely going to be a store we frequent!

St
Review №43

Bought 2 sprinkler system solenoids that were assured to fit my system. When I got home to install them they did not fit. When I went back to exchange them they would do nothing as it was an electrical component. When I explained that I brought in the old one to match and this is what the sales person sold me, the manager told me there was nothing that could be done. I WILL NEVER RETURN THERE!

fe
Review №44

Terrible communication. I contacted the company through their website, asking someone to contact me about scheduling. No call. 2 weeks later I finally called and got on their schedule. I recieved a phone call 2 hours before our set appointment, saying that they were already at the house, and I would have to come meet them or reschedule. I called the office to ask about it, and was just met with a cheery Oh, sorry about that. Full stop. No offer to have someone actually keep our appointment, no attempt to reschedule. They clearly dont need the business.

Mo
Review №45

Best pool advice and great price on chemicals

Ra
Review №46

Staff is outstanding. Leilani is great helping us with our swim spa testing our water. Explaining what we needed to add chemical wise. I have bought some really cool rock. ALOT MORE THA SPRINKLERS

Mi
Review №47

James Fedor with Just Sprinklers is a great associate. He helping me pick out the correct flagstone for our project. Just Sprinklers is a great organization willing to work with you for your next project. Knowledgeable & Courteous -Top Rated

Ma
Review №48

Devin was very knowledgeable and helpful. We went in with questions about sprinklers and he never hesitated or hem hawed he was able to answer all our questions and provide us with the tools we needed to continue with our sprinkler system. Will definitely recommend Just Sprinklers to everyone and make sure they talk to Devin.

jo
Review №49

Been going there for years. The people are always helpful.

Sa
Review №50

Needed new controller. Eric helped me explaining the different Hunter controllers available in stock. Eric was very knowledgeable about product line. Very nice doing business at Rio Rancho store

Ry
Review №51

Devin was extremely knowledgeable and helpful. Good product t good prices. I will definitely come back for additional landscape needs.

Al
Review №52

They have excellent customer service, make great recommendations and always have the seasonal goods that I need!

To
Review №53

I came in looking for a nice waterfall kit for my backyard as a finishing touch to the grass and scenery already in my backyard. Leilani (the manager of the store) was so much help with helping me find the perfect kit. She explained everything to me that I needed to know for placing a waterfall/pond in my backyard. I now have a beautiful corner in my backyard with a waterfall and pond thanks to Leilani. I definitely plan on coming back to this store in the future!

To
Review №54

The Rio Rancho locations advertises stone for 18cents abound but always minimum selection on the size of stone., broken pieces 4 × 4 is the size. I called ahead and spoke to the manager to ensure they had the rocks in stock. Said yes, but if only one pallet she would open another pallet. I wanted to buy 800lbs. When I arrived, the same pallets of broken small pieces was on the lot. When I asked of another pallet could be opened, the manager said no. Her reason was there were already two pallets open. It seems to escape her the product being sold is not what is needed for projects. If you want to do stepping stones with 4 X 4 pieces go here. If not, I strongly recommend trying another business who Carries stones.

Ka
Review №55

I went into the Just Sprinklers store in Rio Rancho to inquire about someone to fix a problem with my drip system and to buy sprayer drip heads. The first thing I did was look at the artificial grass. Eric came over right away and explained all about the grass products they sell. After that he took me right to the drip supplies, made sure he understood what I wanted and handed me the pieces I needed. He gave me a business card and marked where to call for service on my drip system. Eric was very helpful and friendly and made my shopping experience very easy and pleasurable. Thank you Eric!!

Jo
Review №56

Eric gave wonderful service. He took the time to help me design my bubler system and was very knowledgeable. Ive had nothing but great service every time Ive gone there.

To
Review №57

Just picked the pond liner. Dont let the name fool you.

Mi
Review №58

Great displays

Ma
Review №59

James Fedor was a great help and very knowledgeable. They have anything you need with great parking and quick location right off 528. Thanks James.

Ji
Review №60

Came in for more 1/4 drip line. Eric did a great job get the line that I wanted and other connectors. I appreciate Rio Rancho location because of convenience and timely service.

Ro
Review №61

Great customer service, Devin has great knowledge on all the product. I really appreciate all the patience and customer service i received at the Rio Rancho location. I will definitely be back.

Ma
Review №62

We visited the store with a basic layout of our intended landscape and received multiple suggestions on how to proceed. This is an extensive DIY model/remodel project. Dave was extremely helpful and set us off on a reasonable path.

Sh
Review №63

Mr. James T. Was very helpful. Im ordering sod and he also explained what else i needed to keep the sod growing. Thank you. I will be back again!

Ja
Review №64

I came in to buy flagstone. I liked the soft eart tones for my back stop. 1000 sq. Feet. They helped me. Thank you Eric for helping me with the purchase the discounts and the delivery. Very professional. The Rio Rancho store Rocks!

Do
Review №65

The staff at the Rio Rancho location are always very friendly, helpful, and knowledgeable. The lady working there was GREAT helping me get set up for the first time with our outdoor pool last year. Today James Fedor was very helpful finding what we needed. I always recommend this store for yard and landscaping assistance.

Vi
Review №66

My Cmas tree died 1 day after xmas

Ma
Review №67

The service at the Just Sprinlers store in Rio Rancho store was great. The employees were extremely friendly, knowledgeable, informative and very helpful. Everything was organized and labeled with the prices. I will surely be shopping there pretty often.

Ro
Review №68

I needed help with our sprinkler system controller. Irrigation Technician, John Hoffman answered the call today. After a short time, he was able to trouble shoot the problem and explain the issue. He was very knowledgeable, polite and efficient. He repaired it quickly. I was very impressed with him as well, as all of the employess at the Rio Rancho location.

Ro
Review №69

Wonderful yard fountains. Ill be back💜

ro
Review №70

Great location for landscaping needs. Knowledgeable and helpful staff. Building is a little chilly, so bring your parka

Cl
Review №71

These guys are awesome! Knowledgeable, affordable and customer service oriented. As a general contractor, I will use them over and over.

Je
Review №72

Very friendly staff. They have pretty much everything you need to landscape your yard. If they dont have it in stock they can order it for you.

Ma
Review №73

Always great service and excellent products! Leilani the store manager is awesome and helpful. Highly recommend them.

Bo
Review №74

Needed a new pump for our fountain. Dave was very helpful, as is all the employees, every time we go there. Love doing business with them..

Se
Review №75

The best customer service we have had. James, Eric and leilani were all so helpful without even asking for help. Came in to look at flagstone and walked out with plants, fish and the flagstone. This location in Rio Rancho is highly recommended. Thanks you guys

Pa
Review №76

James was very helpful. He helped us with flagstone veneer. Excellent customer service and excellent quality stone.

Fr
Review №77

Leilani was very attentive and instructive in helping me choose the best sprinkler heads and attachments for my lawn sprinkler system as well as the procedure for gluing/adding extra pipe length to improve my water distribution. Very friendly staff.

De
Review №78

Dave and Eric were really helpful in helping me with my pool. All my questions were answered patiently.

Be
Review №79

Devin Van Hoose was so helpful and they had exactly what I wanted. Awesome experience!

Ro
Review №80

Been using Just Sprinklers for 20 years. Needed replacement heads. Leilani at Rio Rancho location did a great job selecting what I needed. Will definitely be back.

He
Review №81

Great service and attention from James Fedor.Will definitely be back.Henry Gallegos

Li
Review №82

Looking for all your sprinkler or irrigation needs ask for Dave his knowledge is excellent and willing to take the time to answer all your questions

Ja
Review №83

Very friendly helpful folks. A great experience.

Er
Review №84

I have questions concerning my patio pond as well as inquired about a large pond install. Eric at the Rio Rancho locatiin, was very knowledgeable and quite helpful. Thank You

Da
Review №85

Clean and well stocked store. Fast and very helpful people and very knowledgeable.

os
Review №86

Great experience at the Just Sprinklers in Rio Rancho!! Super helpful and nice. Thanks for all of the advice!

Mu
Review №87

James fedor was really helpful buying and loading bricks. Eric and Leilane have also been wonderful and very polite

Jo
Review №88

Recently moved to New Mexico from Fort Lauderdale, FL. Brought my dogs along and it was quite a big transition for them considering theres no grass at our new home. Called EVERYWHERE for sod and everyone was sold out. When we called Just Sprinklers in Rio Rancho, they told us their sod shipment would be coming in on Tuesday and were on high demand so to come early to buy. When Tuesday came, we called back and spoke to Kirk. We explained to Kirk our situation and he informed us that the truck was on the way and he conveniently let us make a phone order and payment. We didnt have a truck big enough to pick up the sod and needed the order as soon as possible. Kirk and John had it delivered to our home within an hour. EXCELLENT customer service, FANTASTIC prices. Most definitely recommend to everyone! 5 stars easily.

Ra
Review №89

Great local business 👍 and service they can offer

Ma
Review №90

This summer (2017) Ive been working on several home projects and Just Sprinklers in Rio Rancho has been my go-to-place.The staff are extremely knowledgeable and particularly member Devin Hoose has helped me immensely with all my plan and designs.I highly recommend their parts and experience base when doing a DIY irrigation or any kind of landscape project at home.

Be
Review №91

I needed some control for black algea. Eric helped me quickly and was knowledgeable about his product. This was at the Rio Rancho store.

Gr
Review №92

Eric at the Rio Rancho store was very helpful in getting me pond supplies and adapters for improving my pond performance.

An
Review №93

Eric at the rio rancho store was helpful in helping me find the right size pipe for my sprinkler system. Could not find it anywhere else.

Br
Review №94

We stopped by with questions about our drip system. James greeted us when we entered, answered all of our questions, and supplied us with what we needed in less than 15 minutes. This is what customer service is all about

De
Review №95

James was very helpful and answered every question I had. Any pond needs, this is where I come.

Ma
Review №96

Just for Sprinklers is our first choice for pond supplies. Eric is a great resource for all of our pond maintenance questions.

D
Review №97

I came to get some flagstone at Just Sprinklers in Rio Rancho. Eric was very Helpful in getting what I needed in color, sizes and weight. Eric is very knoledgable about what materials they have and pricing.

Be
Review №98

Went to the rio ran home location and talked to Eric I was able to get a pleatco advanced pool filer for under$10 the have great customer service!!

De
Review №99

I am very pleased with the Just Sprinklers in Rio Rancho . I go there a lot to purchase chemicals for my hot tub there and have also bought a lot of landscaping and gardening items there . Leilani has always been great to get help when I need help to get the right items and is very knowledgable . She has a great personality and makes shopping there a great experience . Thank you Leilani for all the help and I hope more people go to the Rio Rancho store . It is a great place to shop at .

Jo
Review №100

Dave Sitch was very helpful getting fish and plants for our pond.

Information
30 Photos
100 Comments
4.6 Rating
  • Address:408 Frontage Rd NE, Rio Rancho, NM 87124, United States
  • Site:https://justsprinklers.com/?utm_source=GMB&utm_medium=organic&utm_campaign=RioRancho
  • Phone:+1 505-340-0241
Categories
  • Lawn sprinkler system contractor
  • Landscape designer
  • Landscaper
  • Landscaping supply store
  • Lawn irrigation equipment supplier
  • Pond contractor
  • Pond supply store
  • Sod supplier
  • Swimming pool supply store
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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