Good advise. Top notch work.

Nice place to get boat service couple travel lifts that are heavy enough to lift just about any boat good people

They are always helpful when we load or offload. Thanks again

This is a good boatyard. The most impressive part of my experience has to do with the culture. The people who work here, who do the work, as well as the administrators if you ask, love to teach. I had issues with some billing and some quality of work and spoke with the project manager. He was reasonable, I was reasonable and I had a good experience. The environment is excellent. Of special mention, there are two employees named Miguel who are amazing and John in the Chandlery is knowledgeable, patient and also is not afraid to teach and share his knowledge. I believe the rigging manager is named Greg. Knowledgeable, friendly, efficient and also a good teacher. I enjoyed my time at the yard.

We had such an amazing experience at KKMI Richmond- Particular thanks needs to go to Bob H, Janis, Barrett and Jose, for making this process so much easier for us. This was our first ever haul out and we were dreading it. We had new standing rigging, all thru hulls changed, new shaft, new prop, new drip-less shaft seal and the bottom sanded and painted. We wanted to do as much of the jobs as possible ourselves which was absolutely fine with Bob H and he made sure we received all the help when needed. Really a great boatyard to get your boat ship shape.

Friendly people very knowledgeable youre allowed to work on your own stuff but not sanding

Reliability, trust and partnership is absolutely critical for me. I chose KKMI due to their excellence in customer service and value add. My project manager continues to go well above and beyond the project scope. I consider him a part of my shore crew. Being an active racer, this is as critical as those sailing with me onboard. It means a lot knowing that in my busy schedule I will get a call back quickly and not have to wait 2-3 days. Typically, i dont have that kind of time. This is the Nordstrom of Boatyards! That is why I still choose to take my boat across the bay from Alameda to Richmond for any work.

Very helpful and knowledgeable folks. Called me right back. Honest and truatworthy

I like it. A lot of Boats and a nice Shop there.

Quite the Boat Yard. Easily accessable and a beautiful place to boot.

Great yard to get things done, glad theyre here.

Excellent yard, and project manager keeps you informed. I saved a lot on a re-rigging by doing a lot of the pre-work myself.

Great yard and staff!! Competent and I have total confidence in their skills and quality of work.

Amazing customer service 👏

Good people and service.

Hauled and placed my sailboat on a trailer. Everything went smoothly and the boat/trailer arrived at their destination safely.

Having gone to kkmi was a disappointment. Im going to tell facts, and the facts are not subjective. I was charged nine hours to get two old bronze sensors out of the hull (it was a 3/4 hour job) at a rate of usd130 usd an hour (unethical action). 2 I spent about a month there for 6 work days. they didnt care about my time. 3. My power cable was stolen and nobody gave me explanations or wanted to look at the security cameras. 4. Employees who worked never cleaned the deck after work, I had to do it. They gave me a second category service charging 130 an hour. My project manager BOB never had a clue about the work times. He never cared when they would take them while I lived there, spending money on travel and living in a place that is not pretty. I wrote to Paul, one of the owners and did not admit any of the claims .. a shame the treatment they gave me .. they will try to charge you as much as possible even asking for budgets beforehand. so thats was my experience with them and i spent usd 10.500 on my 31 foot sailboat.. i do not recommend you to go there..

If you have a boat its a nice place to get your boat fix and take in care off.

Great group. Very helpful and knowledgeable.

JOCK MacLEAN IS THE BEST. HE SATISFIED ALL MY NEEDS

Great place to work on boats

The cleanest, most professional boat yard in the bay area. Bob, our project manager, is always knowledgeable and easy to work with. I wouldnt take our boat anywhere else. Its a myth that they are expensive...do your homework and call for prices or go talk to Bob in person.

Very friendly crew. Not much competition other than the neighbor boat yard. Price is worth the money. Good work done here. Must have insurance to work contract.

Everyone here is so wonderful. Bob our project manager has been awesome and so has Leland. The owners are friendly and frequently stop by to say hi! KKMI will always be our first choice.

High end reputation, but had the lowest price on a simple bottom job for a 27 ft cruising sailboat.

Recently on a delivery from San Diego to Benicia my 42 Oceanis CC lost steerage rounding Point Conception when the boats hydraulic rudder linkage failed. We Managed a safe passage to and temporary repair in Santa Barbara and then an ultimate safe passage to Benicia. The boat had been scheduled for rudder bearing replacement at KKMI in Richmond. After getting there the bearing replacement was accomplished expertly and efficiently. While there I asked the KKMI staff to check the hydraulics which they did. After returning to Benicia I found that an issue with a component of the hydraulics may have been overlooked. KKMI determined that it had. They suggested a modified part would improve steerage and offered to fabricate the part. After it became available KKMI sent one of their technicians with the fabricated part to Benicia where he installed it. All of the follow-up hydraulic work was done without charge to me. KKMI’s performance on my boats behalf is simply one of the more recent examples of the unsurpassed service and professionalism that exemplifies KKMI’s stature as the best boat yard in NoCal and perhaps the entire west coast. My experience with KKMI was my initial use of their services. As I mentioned to KKMIs management upon completion of their work, they now have a customer for the life of my boat.

UPDATE *I have been contacted to remove the review with the intention that my issues will be resolved. Was told that I would have the Wind meter taken care of.Contacted KKMI last week AND left voicemail for Bob Hennessey to discuss when to bring the boat in. To my surprise he did NOT call back.Spoke on the phone today to work out a future time to take care of the wind meter. Foolishly thinking that having the wind meter taken care of would mean having them replace it. Come to find out all they meant was bring a replacement wind meter and well slap it on there and get you out the door at no charge. After some deliberations and disagreeing he offered me to credit me the $200 cost that was spent failing to fix the some of the items.It costs me more in hassle and time to bring the boat back only to feel like Im still being taken advantage of. I offered some of the things I feel would make it right and apparently was out of question.They eventually offered me around $500 refund, unfortunately my dignity is worth more than that.I do not plan on going back, and maybe a different PM would have made the difference.ORIGINAL*The long and short of it is that I had an unpleasant time, little to no communication with Bob Hennessey(PM). Not impressed with the sticker price for my experience either.To start out, I needed to haul and paint my boat, Cal 31. I also wanted to ensure that the engine was serviced and anchor light fixed. Dont get me wrong, my experience with the mechanic and rigger was more than great. Very friendly, easy to talk with, knowledgeable group of guys.On the other hand, I heard that Bob was the best in the business (spoiler, hes not)! As my project manager, I felt like I was in the right hands...NO! Unfortunately Bob did not seem to give me the time of day at any points of our conversations. My experience working with him left me in the dark for the most part of 2 weeks. I would call almost every day, most times leaving a voicemail, explicitly asking the status of the paint so I could plan to come work on the boat and do a second coat myself. Never received a call back until after the fact. Now, I wasnt in any hurry, I just wanted to know the status the closer we got to finishing one coat of paint.Secondly I scheduled a meeting with him and the mechanic to go over the engine. Took off work, drove all the way from the city to Richmond, wait around for an hour and a half, and the mechanic was scheduled to work on another boat until the afternoon. I had called in advance the day before and confirmed the appointment, very poor organization and communication on their part.The day I picked up the boat, I informed Bob previously so they could get the boat cleaned up. Of course I got there and the boat was filthy. Mentioned to Bob that it wasnt cleaned and got a $100 discount.The reason I chose KKMI and not anyone else was because I heard they are the best. I am willing to pay for the high service and experience, but in reality, I would have received the same treatment at less cost elsewhere. I heard they offered a new boat discount for haul and bottom paint, mentioned it was a new boat I purchased and did not receive any discounts. Cant really complain about any discount really because they aren’t obligated, etc.In short, I am assuming unless you have a million dollar yacht, no one will give you the time of day. Would I take my boat here again? I don’t see any reason to, unless they had an offer I cant refuse and an interested PM.

Excellent service!!! Very knowledgeable and dedicated to quality work.

If you own a yacht give these guys a call!

We purchased a boat and picked it up here the staff was very nice to us and helped us with everything we needed with no problems.

Best managed and highest skill level of the areas boat yards

Top notch people...very professional.

No conscience!No integrity!No mercy!No limit to how much they can screw you!

Good workers

Supper Clean Yard. Pro all the way.

Great experience, very helpful staff

Excellent boat yard.

Looking for lein sales

The best!

Boat is better for the visit.

Great service!

Full service boatyard with a professional staff

Jock is the man!

Overpriced

Great service