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World Foreign Car Services Mercedes Specialists
7010 Three Chopt Rd, Richmond, VA 23226, United States
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World Foreign Car Services Mercedes Specialists
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Co
Review №1

Very professional and the service is exceptional for the fee... You Will not be paying more than necessary here... Highly recommend their services, as my vehicle was repaired within the same day I dropped it off...

Gi
Review №2

Absolutely excellent service and superb customer service before and even follow up after my service. Very impressed and we will be a regular customer. Put the dealerships to complete shame!

C
Review №3

I love this place! Joe and Sam are honest, told me to use my warranty (that I was not even aware that I had) instead of taking advantage of me like others had tried to do. Were really helpful in making calls and getting information in regards to the issues with this car being that I just purchased it. Offered all-around great advice on how to deal with diesel engines in the future and how to proceed with my issue. Would totally recommend. Awesome and professional!

Ch
Review №4

Great customer service and communication. They diagnosed my problem, and completed repairs in the same day. They fully explained what the problem was and provided great service. I had taken my Mercedes to 2 other places. Neither could diagnose the problem correctly. World Foreign Car Service was great.

Qu
Review №5

Called to make an appointment to diagnose my vehicle. Agent was unprofessional and short. Was not able to advise me of the next available appointment time. Spoke over me and wouldn’t allow me to speak. Would not recommend. Didn’t allow them to service my vehicle therefore I’m unable to speak to the quality of work. The first impression was horrible!

Mi
Review №6

Great place to take your Mercedes for repairs. They are fair and honest business you can trust to do the right thing by their customers. I would definitely recommend.

Gr
Review №7

The VERY BEST service for your well cared for transport at reasonable prices! Knowledgeable and competentMaintenance Technicians who will provide consummate care for your make and model vehicle!

Ra
Review №8

I took my MB C300 to the dealership for a specialized repair. The dealerships quote was high (no surprise there) so decided to check with another shop and found this one. I spoke with Sam and even though I wasnt having them do the repair, he recommended that the dealership use another repair part that would save me $500. The dealership hadnt thought about this cheaper (and better) alternate part and agreed it was a good idea. Next time I need a repair for my Benz Ill check with World Foreign Car Services.

Bi
Review №9

If I can help it. Ill never go back to the Mercedes dealership. This is the spot.

Bo
Review №10

The only mechanic shop for me and my Mercedes. These guys will go out of their way to help you. They are the best in my book. Do your self a favor and give them a try. You will not be sorry.

Ia
Review №11

Great communication, time efficient, cost efficient, Sam has taken great care. Would recommend.

Mi
Review №12

Highly skilled group here with excellent service, as well as fair pricing. I had significant brake issues on an older car and they fixed me up for a fraction of the dealership quote. They took great care of me and I have nothing but positive things to say, highly recommend.

Re
Review №13

I would not recommend this place. I attempted to make an appointment to bring my 09 Clk in for what might be an alternator replacement. Either my car was to old or I didnt fit his standards of customer. His inquiries of my vehicles problem became ridiculous. I realized that his questions were to discourage me from making an appointment

Jo
Review №14

Service was within 2 days and excellent quality. The owner was very courteous and business-like.

Su
Review №15

I bought a 20 year old hard top convertible. I was so excited to put the top down yesterday, which I have had no trouble with previously! It would not go down. The previous owner had told me he always used World Foreign Auto, that it was a good repair shop with an honest owner. I drove in thinking that I would need to leave it and have a big repair bill. The owner came out fixed the problem in about 10 minutes. When I went to pay, he walked away, waved his hand and said “have a nice day!” Now that is a pretty wonderful experience. He did not have to be so kind! I will most definitely bring my car there for whatever it needs!

Ro
Review №16

25 years a customer and always this place can be trusted!!

Sh
Review №17

Good work

Li
Review №18

I wouldnt trust anyone but the great people here. Hands down, they are superb. I have depended on them since 1993! They are the best!

St
Review №19

Great work on my vehicle. Reasonable prices.

St
Review №20

They always take care of my car super fast, let me bring my own parts if I want (without complaints) and dont nickel and dime for small things. They also dont force or make any recommendations that are not necessary. Owning an s class has been much easier because of them. Their parking lot is too small to host all of their customers cars, so make sure to call them before you drop it off. Sincere, fast and honest. Highly recommended :)Also, theres a bunch of restaurants and shops around so if you need to kill time around there its very easy and convenient.

Co
Review №21

After reading the positive reviews I decided to give Sam & Joe a chance and I must say that the reviews were right. Ive taken my C240 Benz to them on several occasions and I must say that Ive been beyond pleased with their professionalism, work ethic and customer service. They go ABOVE AND BEYOND for their customers. I actually took my car in for my service B with the intent of taking it to be inspected the following day as my sticker I was going to expire the next day, to my surprise when I picked it up my STATE INSPECTION was complete the pink slip and inspection invoice in my passenger seat. When I asked about this I was told We noticed your sticker was going to expire and we had a small window of time so we took it next door and took care of it for you THEIR COMBINATION OF CUSTOMER SERVICE & GREAT QUALITY OF WORK MAKES THEM A RARE FIND!!!! THEY HAVE DEFINITELY FOUND A REPEAT CUSTOMER IN ME.

Ro
Review №22

If you dont really care about a cappuccino in a fancy showroom and want top-notch service for your Mercedes, trust World Foreign Car. I have for almost 500k miles.

Kh
Review №23

Brought my car here to have it looked at and was told I would need to spend $1,000 to possibly fix the Issue, then I declined the repairs. When I went to pick my car up it would not start so I asked the Mecancic why all of the sudden the car won’t start and he said I don’t know. Then I asked him if he can try to figure out why it won’t start being that it had no issues starting before I brought it to his shop and his response was you have to start with $1,000 repair that I quoted you. So I let him know very nicely think you but I will just have the car towed to one of my other Mercedes mechanic’s and I had to pay him $178 for nothing.Euro Import on research road took care of the issue for $150 . Not just the starting issue but that issue that was brought in to this mechanic initially.

Ma
Review №24

Mercedes benz experts. Excellent repair service and not dealer prices. Thirty year customer and always satisfied.

Ci
Review №25

This is an amazing family run business. I have used them for over 14 years with consistent satisfaction! If you own a Mercedes you need to give them a try. You will become a customer forever.

Br
Review №26

My wife lost a sentimental ring inside the center console of our C300. I stopped by without an appointment just to inquire about a price to take it apart further than I already had. Sam, owner, came out of his office immediately began disassembling the console. After about 20 minutes and some busted knuckles, Sam pulled the ring from the car. I asked what I owed him and he would not accept anything for his help. I am now a customer for life and I recommend anyone with a Mercedes to stop by and talk to Sam if you need any work done.

Ti
Review №27

I used to only take my Mercedes to the dealer. I keep my car in the best shape I can, with regular service. I like to fix anything as soon as there is a problem, and World Foreign Car Service has saved me so much time and money since I started taking my car there. Call ahead and schedule your appointment and they are certain to get the work done faster than any dealership, and without the high price tag. They are fair, honest, and fast. I will buy another Benz when the time comes, and I know it will be in good hands with WFCS. - Tiffany Jana

St
Review №28

I towed my Mercedes Sprinter van to this shop when I broke down about 100 miles south of Richmond and after reading all the positive reviews on their shop. Based on my experience, those positive reviews were spot on.They were extremely polite and helpful. Ultimately, they were unable to help me because my enormous van was too big for their shop, but they did talk with me about the issues and perform some initial diagnostics to give me an idea of the type of repair I was looking at. They also offered to put me in touch with the towing company they used, and answered my follow up questions after I left to drink some tea and think about my options.

El
Review №29

Going to a new mechanic is always scary . But not here. They are honest people who truly care about fixing your car and not taking advantage of you. We now own two Mercedes and would not take it anywhere else.

Ro
Review №30

Sam, Joe and the crew are awesome- super knowledgeable and will always fit you in, when its possible. Bought two cars from Sam and hes taken care of me for over a decade. 4 star all the way.

Ju
Review №31

Can repair for less than the dealer. Good when car not under warranty. Small parking lot so be ready to proceed with the repair after diagnosis or need to move car. Owner stands behind work and will keep looking till find answer so be clear in description of the problem.

Sc
Review №32

High Integrity & KnowledgeableI have an older SL 500 that started having problems with the power convertible roof. This team, that has only worked on my car once before:- Worked my car in that week on short notice while they had a lot full of other vehicles to see/service- Quickly identified that it was a power reset issue, not a mechanical issue- Saw me a second day immediately when the problem seemed to reoccur. And Resolved itCharges were very, very minimal. I fear a dealer would have taken me for hundreds.I wont be taking my Mercedes anywhere else for service. Lets hope I dont need any though.

cg
Review №33

Dropped the car @7:30am for Oil Change, Belt tensioner replacement, among other things; and the car was ready by 3:45 pm. Pricing was reasonable, definitely way cheaper than taking it to the factory dealer.

Pi
Review №34

Not to friendly with customer support on phone or in person, I usually work on my cars at home and do all the major work on 2 E320s that I have. I am big DIYer and enjoy working on my cars always have, however the 2 times that I couldnt do the work on my car because I didnt have the tools to fix the issue I took it to them. Right off the bat I was getting quoted for $1200.00 for ball joint replacements which was not required, ended up being a tire issue. Second, I called to get a price on work I needed done, right off the bat he said he cant tell until I bring it in. My thing is as a customer I am asking you to do a job on my car i.e. tune up and you cant provide a ballpark range. I can call McGeorge and they can at least provide a estimate before I take it in.

Wi
Review №35

Best Indie Mercedes mechanics in Richmond, VA! My entire family and I have purchased and serviced our Benzs from Joe and Sam for many years and have nothing but good things to say about them. They are always honest and clear about working on our cars and never beat around the bush. If you take your Benz anywhere else in Richmond you are wasting your money and taking huge risks with your investment!

Ra
Review №36

Car was in and out and price was reasonable....

Jo
Review №37

The mechanic couldnt be bothered to help us. Ive never had a repaid shop flat out turn down my business.

Ja
Review №38

Great place to take your Mercedes. Sam and Joe always great to work with.

Ga
Review №39

I took my car to World Foreign Car over a month ago because I was having a bunch of electrical issues. I had a 2002 C240 Benz so I wasnt surprised that it was finally having problems. The mechanics were having an extremely hard time fixing the problem because they had never come across something like this before. I ended up having to have my car worked on for a solid two and a half days. Finally, I was told that my car was fixed and that a new SAM for the front and back was needed. I was very relieved at first and very appreciative of all there hard and rigorous work to find the problem. However 15 minutes of leaving WFC, all those electrical problems that I had originally came back and even some newer ones. I wasted over $1,200 to get my car looked at there. I will say that the owner was extremely nice and didnt charge me for the labor since it took them so long. I found that to be extremely respectable because that wouldve been a lot more. When I took my car to McGeorge Mercedes later that day, they said my car was basically not worth fixing and to just buy a new one. Ive been a proud owner of a 2016 VW Jetta Turbo ever since. I think these guys are excellent for any regular work on your car but I definitely wouldnt recommend them for any electrical problems at all.

Fi
Review №40

Real Mercedes specialists ; professional and always ready to help. Filippo

Ch
Review №41

Sam and Joe are very pleasant to deal with and they really know Mercedes well. The diagnosed a problem on my 1991 Mercedes that no one else was able to fix.

Li
Review №42

Great service by knowledgeable professionals!

Information
2 Photos
42 Comments
4.6 Rating
  • Address:7010 Three Chopt Rd, Richmond, VA 23226, United States
  • Site:http://worldforeigncar.com/
  • Phone:+1 804-282-1900
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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