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LEGACY AUTOS
415 N Central Expy, Richardson, TX 75080, United States
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LEGACY AUTOS
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Ou
Review №1

Customer service is great, the ladies are so nice and helpful. They handle a customer’s business swiftly and in no time. Nice range of cars to select from at affordable prices. I would recommend this place to everyone to try it out.

Oz
Review №2

It was a great experience. Everyone was caring and made sure to do whatever it took to get me into the car. Gave me options. Worked with me. Highly recommend.A fresh start is never easy but they definitely made it easy and great for me. Thank you Aranza and everyone else there!

By
Review №3

Bought this beautiful Camaro today very happy with my service thank you legacy autos

An
Review №4

Came a year ago purchasing a vehicle as a first time buyer. Today 9/06 came back to upgrade. They help get into a Honda low miles and gave me a low apr!. Very happy with my purchase their costumer is excellent!

fe
Review №5

I had a great experience, everybody is so nice and helpful. I was happy with my purchase

Ri
Review №6

Than you legacy Autos for helping get into my first car very nice staff I will recommend yall to my friends and family

Ro
Review №7

Great dealership! Got my first car here, amazing and helpful people !

Ma
Review №8

David is a great salesman he helps us pick the right car for us!

Ed
Review №9

Helped me get into a 2017 Corolla when I was in need of a new car for work, everything was quick and easy and everyone there was very helpful. highly recommend checking this place out if you are in need of a better car than what you have !

Km
Review №10

Thanks to Legacy Autos for the purchase of my vehicle. The staff are all friendly! A Super Big Thanks to my dealer Mike- super cool guy who will make youre experience on purchasing a vehicle feel fast and fun. If youre ever interested in purchasing a vehicle check them out at Legacy Autos.com!

Ka
Review №11

I really like this place the lady are nice and helpful We came today to upgrade our car and we love the customer service thanks 🙏☝️

Da
Review №12

Helped me and my girls find our new family car really friendly highly recommend and they work with you a lot would definitely come back for my next vehicle 😄

Ko
Review №13

I highly recommend legacy Autos. David the salesperson helped the whole way from walk in to leave. And I left with full coverage and my car. Happy customer!

Is
Review №14

David Alvarez was super quick and friendly. 100% transparent with you all the time. Totally recommend him as your Sales Person :)) Come see him at Legacy Auto!

Ke
Review №15

They treated me really nice and they helped me get a car!

Ma
Review №16

The staff here is wonderful. Purchase a Toyota Corolla with low miles very happy with my monthly payments. Thank you Legacy

Te
Review №17

This is the WORST place to purchase a vehicle. My fiancé purchased a vehicle and on day 3 the car started shaking and then a week later it stopped working. This dealership took it to their mechanic and then somehow it was transferred to the actual Chevy Service to work on. We were promised a loaner or a new vehicle by David. For the past 1.5 weeks we have been gaslighted. DO NOT DO BUSINESS WITH THEM

Fr
Review №18

Thank you Legacy Autos very happy today I got my dream car. Staff here is very nice and willing to make it happen.

Du
Review №19

Great experience and customer service any one need a vehicle definitely the place to come check out

Is
Review №20

Purchased a car and 2 days later it started giving me issue starting. 4 days after I got it on a Sunday the battery went dead so I had to buy a new one out of pocket since I needed the car for work the next day. The dealer insist I should’ve let them know since they have a shop where they get parts discounted but they are closed on Sunday so not sure how I was supposed to get in touch with them. I had to make a payment to them and deducted the price of the battery from the payment but they called me back saying you have to pay the rest or you can bring the car back. The car also needs brakes now as it shakes when I apply them. They supposedly do a multipoint inspection on all cars so either that’s not the case or they need to hire more competent employees.

GA
Review №21

Hi guys I got some references about this car dealer and I really interested to find a 350 z Nissan 2006 an up iwill be so thank full if u help me find it 🙏🙏🙏thank you so much

Ka
Review №22

Really reliable car dealer ! There was a lot of odds almost keeping me from financing a vehicle but with the help of mike I was able to get reliable luxury car . I did have a recall for service but maricela got it taken care of within the week the issue occurred .

Ba
Review №23

David and Aranza I can’t say anything but great about the two of them. They went out the way and provided extra service to make sure I left riding & im sooooooooo appreciative of them!!!!!

Ma
Review №24

This place is amazing and they help you get approved on the spot ! Totally a place you want to check out ! Thank you legacy autos richardson !!!

ce
Review №25

I had an exceptional experience with David! I am very happy with my purchase.

RE
Review №26

One of the best dealerships in Dallas, with amazing service and good cars ! Today I bought my new vehicle here, and I’m so happy. I had a special situation without any credit, I thought they couldn’t help me but finally they tried their best to help me buy this vehicle. I highly recommend this place to everyone. Just come talk to them about your problem, and they will help you guys to figure it out ! Once again, thank you so much and today is the best day of my life.

Ja
Review №27

Everyone here was very helpful. They’re very informative! They got me the exact car that I wanted, even with my credit needing work. On top of that MY CAR IS AMAZING!!!

Ma
Review №28

Ask for David Alvarez, hes an awesome salesman.Found the perfect car, at our budget and our liking.

Mi
Review №29

Great experience with David Alvarez at Legacy Autos. Very professional and very helpful.

Ke
Review №30

Best Car lot I’ve dealt with hands down

As
Review №31

David Alvarez was a great salesman! I was in & out. Thanks Legacy Autos for my new vehicle!

Ju
Review №32

1 month ago I bought a car from them The person who was selling me the car told me it was $3000 down payment which that was fine two weeks later he asked for more money of down payment I told them that I didn’t have the money till that day he wanted the money now a few days later he took the car keep in mind I did the first months payment which my money is not going to be refunded at all I lost a lot here I don’t recommend nobody to buy a car from the dealer shop. It was awful and a bad customer service rude and also disrespectful.

Za
Review №33

Great customer service! Dulce made sure we had answers to all of our questions! After going to so many dealerships, I was finally able to get a car I really want it!

Ma
Review №34

Legacy Auto is just a perfect place to be. Theyre very professional, Courteous and efficient. Kudos to Diana, her professionalism is beyond measure, she walked me through the phone and responded to every concern via text, such a warm personality. Dave is the very definition of understanding and also professionalism, he made me understand things that were never explained. I also want to thank Yadira, she knows how job very well and shes very warm and professional as well. At Legacy Autos, they make you leave with a BIG smile and keep you satisfied.

Os
Review №35

Awesome people great service thank yall for everything

Ky
Review №36

Just not impressed with their upkeep on inventory. Call about a vehicle and its been gone for months. Also, one of their salesman ran a hard credit check on me without my permission or without me signing anything. I asked him if he was running a hard credit check and he lied to my face and said no. Only reason its getting 2 stars is because the boss was cool about stuff. Just very confusing how they operate.

Ro
Review №37

Great service, Wonder staff Vanessa is a great person

Ja
Review №38

Dani’s customer service was great i was very satisfied she mad sure i got into something 👍🏾

Jo
Review №39

I had a great experience here at Legacy Auto. The customer service was exceptional. They will do everything to work with you and get you in a great car for the best deal possible. I will definitely recommend anyone to come here for a great car and great service.

Ja
Review №40

Go see David alvarez at legacy auto.. Hes good

Te
Review №41

Came to purchase a car had all types of issues getting a vehicle. Legacy auto stepped in and got me a car. Definitely will be back

Ma
Review №42

Had a great experience, they got me the best price for the best car and did it asap

Sh
Review №43

I came in on March 20 looking for my first car. I was approved with low credit. I felt comfortable in the Red 2016 Ford Escape. Over all satisfied Dani and Dulce was were very honest, understanding and helpful.

ni
Review №44

David worked with me and got me EXACTLY what I wanted without the hassle of staying up there all day. I was done in 2 hours and my car is very nice with low mileage!

ca
Review №45

Nice staff, down payment little too high.

OG
Review №46

GREAT GOOD VIBES ONLY FROM THE MOMENT YOU STEP THROUGH THE DOORS THE PEOPLE HERE GREET YOU WITH OPEN ARMS AS IF THEY ARE ADDING YOU INTO THE FAMILY. Ms.Aranza Is The Lady Who Helped Me Find Something Great To Leave With, She Is Very Nice And Reasonable And The Team Here Is Dedicated To See You Leave Their Lot With A New Car. Also They Are Great With Working With You On Deals And Lie Prices For Sure I Am Glad To Have Come Here For A New Car ! LETS GO LEGACY AUTOS !

ST
Review №47

I stopped by to check it out since this place had so many good reviews, but i had a different experience. They were so judgmental, i was looking around in the lot, no one acknowledged us & whenever i was looking at this specific car the girl came out and said “i hope you’re not looking at this one”. Not even a ‘hey how can we help?’ . The car could of been sold which is why she told me that but she could of come at me a different approach instead of being straight up rude.

Mo
Review №48

Amazing experience! Ask for David Alvarez at legacy autos

Ju
Review №49

Very good experience, All the team help me out leave with a reliable car with warranty. David made sure to explain everything to me. im glad i came here to get my first car! 👍🏼

Ru
Review №50

Around 3:45pm, we called to ask about the availability of a Black 2014 Jeep. We even gave them the vin number. The salesperson said it was available. We explained to them that we would be driving from 2 hours away to look at the vehicle and purchase, and that we would arrive by 6:30pm. They should have been expecting us.Upon arrival we entered the business office and the saleswoman stalled by getting the keys for a completely different jeep. I showed her the photo of the Jeep we discussed on the phone along with the VIN number. At that point she said “let me get the lady to bring it back”. We waited outside confused, but gave her the benefit of the doubt. They didn’t even offer us to come inside and take a seat.We entered the building ourselves only to overhear them saying it was sold.Why weren’t we called back to be told it was sold? Why were we given the run around?Terrible customer service. Terrible team of salespeople. Terrible business overall.I highly recommend no one come here.

Gu
Review №51

Such a good service got my first benz with them at such a good price too !!! Really recommend them if your in need of a car

is
Review №52

Legacy auto was very good customer service and also are willing to work with you. I didn’t have any problems with the process of getting me into a car.

Tu
Review №53

Vennassa and mike where great! Helped me find the truck that i was looking for!!!!

Ch
Review №54

Mrs Dani was amazing and love the new car gave me a smile the whole time

Sa
Review №55

Nice people lots of help I even made a new friend. Hands down to legacy auto

Al
Review №56

This place is amazing, excellent service mike made everything easy, I really recommended this dealer

pe
Review №57

Good service they helped me get into a beautiful Toyota, good price and monthly payments. Thank Legacy and staff

St
Review №58

Good people and honest. Ask for Mike and he’ll take care of you.

Na
Review №59

I am so grateful for this car lot after 2 years of being without a car i am now financing a 2018 Toyota Camry !!! I first heard of this dealership on facebook after speaking with Yadira who was very professional and extremely nice! She had gave me all the information i needed so i went ahead and scheduled an appointment to meet in person, once entering the office i was greeted so warmly by Ms.Mayra we went over all the requirements and finally thanks to god Ms.Mayra and the finance manager David were able to qualify me for a really great car. please be advised financing a car can be time consuming you must be prepared and come with all necessary documentation but overall My experience with Legacy Auto was Great. The staff was all so nice and very understanding and made it very clear that they were there to help me with any questions i had . i hope everyone looking for a vehicle checks them out for there auto needs !!!!Thank you again for everything -Natalie

Da
Review №60

They work with my credit thank you to my sales lady she was patient and explain to me everything. They have nice cars and low miles I would recommend anyone to visit them.

Ri
Review №61

Great selection great service great prices!

Mo
Review №62

Last night I bought my 2017 Merced’s Benz E 300 from Legacy Autos. It was overall good experience, I got a very nice car with the lowest possible monthly payments. The car is too clean and too neat.....I believe they got me a good deal.Second experience with these people, highly recommended.

De
Review №63

Great customer service 💯 Good place for 1st time car buyers .Even if you dont have any credit ... Ask for salesman Sebastian .

al
Review №64

Great service! I’m a returning customer and they treated me like family.

Se
Review №65

Will tell u a price and when u get their give u a price thats 10k more then what they told u

Ap
Review №66

They gave us a good deal on what seems to be a great truck.

Je
Review №67

Very happy with my purchase I’m a first time buyer and I was approve for a 2019 Nissan Altima good payments and most important I’ll be able to build credit. Thank you Legacy

Ma
Review №68

Thanks to rosie I got my new Lexus 2015 great place she is amazing go and ask for 100% recommended

da
Review №69

Purchase a beautiful lexus today happy with the service thank you legacy

Ga
Review №70

Great amazing services first time buyer at 19 buying a mustang so much help and understanding they will work with you and break everything downSo east coming in here not knowing anything to knowing everything

de
Review №71

Came up there for a charger over the phone lady said 34k and when i got there they said 45k. false advertising. then when i say no im leaving the manager is walking behind saying find me one for 30k ill go buy it right now and was maybe trying to be intimidating? very unprofessional place and wouldnt recommend it.

er
Review №72

Everybody here is so friendly they worked with me and had lot of patient.Thank you guys l’ll defiantly recommend y’all to my friends and family.

Li
Review №73

They helped me get into a charger so thankful and they really cool

St
Review №74

I got my first official vehicle here and Mary who works here was super informative and helpful with how the process worked. She gave me some great options and we were able to get everything done today. I would recommend if you are looking for very helpful staff in finding a vehicle that suits your needs in affordability and quality to pay a visit here !

Ea
Review №75

First time buyer they had me in and out fast

Fe
Review №76

Bought a maxima 2 years ago with Yadira. Today 4/27/21 came back to Legacy for a family suv, taking a 2017 Tahoe home Aranza, Yadira helped me with the process happy with my purchase.

Li
Review №77

Really help me out alot had a repo on my credit they fix it where I still be able to get the car that i wanted I highly recommend everyone that need a fresh start in life to come to them.

Li
Review №78

Schedule a appointment with Victoria to look at Suvs she was very professional and help me with questions I had before coming in. Once there I had Mrs. Dulce and Yadhira helped me with all the process they’re hustlers and professionals I suggest if your only looking to not go see them because they will make you buy lol. Overall great experience happy with my purchase.

ka
Review №79

One of the most unprofessional and rude places to ever go if you want to purchase a car, if i could give 0 stars i would. guy that was attending us said our pay stubs were fake? that they didn’t seem real? what kind of statement is that?, why would someone even bring fake pay stubs to a car place.

Oc
Review №80

I flew all the way from el paso TX . 8 hours away to buy a truck. Had just talk to CELIA 2 hours earlier before i took the flight. WHEN I GOT HERE TRUCK WAS NOWER TO BE FOUND. TURNS OUT THEY SOLD IT THIS MORNING. EVEN THOU I HAD JUST TALK TO THE SALES PERSON JUST 120 MINUTES EARLIER. AND THEY JUST SAID O WELL WE DONT HAVE IT AND WALKED AWAY. ... VERY VERY VERY BAD EXPERINCE. WILL NEVER EVER SHOP HERE OR REFER ANYBODY TO THIS DEALER. I ALSO TALK TO A SALES PERSON CLAIMING TO BE -JR- BUT NOT REALLY SHORE IF THAT WAS HIS NAME. I ASK VICTORIA FOR HIS NAME BUT FOR SOME REASON SHE SAID SHE DID NOT KNOW HIS LAST NAME. ONLY KNOWS HIM BY JR . THIS GUY DID NOT EVEN APOLOGIED FOR MAKING ME COME ALL THE WAY OVER HERE. SPENDING MY MONEY ON A PLANE TICKET. JUST TURN AROUND AND WALK AWAY.

Ch
Review №81

People were nice, friendly and helped me with all my car needs and finances

Ka
Review №82

Great customer service great cars

am
Review №83

The help was great !!! came in and got help asap, they did awesome trying to get me in a car that same visit !!!

Ja
Review №84

I’m a first time car owner and all the associates made sure I understood what I was signing for and gave me so much information. There was never a moment where I became confused, such a great place with great people.

Ch
Review №85

A very nice place to buy a car, everybody very friendly i will be buy another car here

Be
Review №86

They have great customer service and helped me in every way possible to find a vehicle that fits my needs and it was at an affordable price.If I had any doubts they made sure to find a solution.Ask for Mary and amarsa they’re great and kind people.:)

Br
Review №87

They had amazing service, the whole process was very simple and fast. Best place I’ve ever gone too!I bought a 2017 chevrolate impala

Da
Review №88

Best place to get your desired vehicle

Br
Review №89

The staff is amazing. They gave me a great deal and were so helpful in educating me as a first time buyer. Highly recommended !!

Mi
Review №90

100% Recommend! They will work with you to make sure you leave satisfied!

lo
Review №91

They did a wonderful job with finding me a Great car and such a short time and they have a wide variety of cars. The staff is really friendly and help in any way they can. Thank you so much Mary! I definitely recommend coming here and get you a good price car.

Jo
Review №92

Now...these guys are awesome!!! I contacted Mary online about a few vehicles that I was interested in and she responded right away. We kept in contact and I came in to see the vehicles on the lot. Very professional and very helpful through the whole process. For being a busy place, Mary was attentive to my needs and kept me informed on where my process was for the vehicle I was purchasing. I purchased a 2016 Chevrolet Equinox that day! I want to say a big THANK YOU MARY for all your help and the great experience I had while I was there.

An
Review №93

I am a first time buyer and I’ve struggled looking for a vehicle and getting a co signer but at Legacy autos it was an easy approval and no need for a co signer. They were very helpful and amazing. I highly recommend coming to legacy autos.

Ed
Review №94

Very Professional i have my first trading an happy with the new car purchase and with the help of alexa very helpful and nice

Je
Review №95

After visiting several dealers disappointed I came across Legacy Autos in Richardson. Got a good apr and a monthly payment under $350. Love my car, thank you guys.

Ad
Review №96

This is one of the best days of my life ! This dealership went above and beyond to help me get the most suitable and cost efficient car . They also went as far as making sure that my 2017 Ford Fusion Hybrid Se got the insurance when I needed it most. They’re most definitely the best car dealership I’ve been to !

Ke
Review №97

Excelent service!!!! Lovely people and soooo fast to get a new car! Just got my first car in here and so excited they’re incredible fast and excelent prices!

Ta
Review №98

Was planning on buying a vehicle from this dealership. The woman who answered the phone was very unprofessional, rude, and hung up the phone due to the fact that I had called this location and their Dallas location and said it got destroyed from a “hurricane” when has Dallas had hurricane... if that’s the type of professionalism their clerk has can’t imagine their sales department. I had mentioned that it would be a good idea to change the information on their websites and offer up since they have two different locations Richardson and Dallas. Which, she then was disrespectful by murmuring something under her breath and rudely hung up. I work in sales and customer service should be the top priority especially when it comes to handling a TI that could potential bring more business.

Lu
Review №99

This dealership is great. I recommend it for anyone who is looking for a great deal on a car. They give a great customer service experience.

Za
Review №100

Great customer service! This was the best experience I’ve ever had at a car dealership. Everyone that we talked to was very nice and extremely helpful. We came in cautiously optimistic not sure if we would get approved but the staff helped us and got us in the vehicle we wanted.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:415 N Central Expy, Richardson, TX 75080, United States
  • Site:http://legacyautos.com/
  • Phone:+1 214-404-0333
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9:30AM–7:30PM
  • Tuesday:Closed
  • Wednesday:9:30AM–7:30PM
  • Thursday:9:30AM–7:30PM
  • Friday:9:30AM–7:30PM
  • Saturday:9:30AM–7:30PM
  • Sunday:9:30AM–7:30PM
From the business
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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