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AutoMax KC, LLC
11900 E 350 HWY, Raytown, MO 64138, United States
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AutoMax KC, LLC
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La
Review №1

We retired in the metro Kansas City area several years ago after living in small towns in Kansas and Nebraska most of our lives. Consequently, we bought our vehicles through small brand dealerships and up-scale used car sellers. They were generally family owned and provided relaxed and pressure free buying experiences for us. We found family-owned and family operated Auto Max KC to be that kind of dealer. We had driven by their place numerous times and noted the variety of clean-looking vehicles they had on their lot. They buy their cars from dealer auctions, not general auto auctions, and look to be discriminating about the vehicles they buy. When we were ready to replace our van, we noted their small stock of such on their lot and stopped by to check them out. We found a clean high-mileage, therefore more affordable, van that was one owner and had a great service history. Auto Max emphasizes the use of Car Fax to choose the vehicles they sell and invite prospective buyers to use it, also. The interaction we had the sales person we first talked to and the General Manager who handled the paperwork was pleasant to the point of being fun! They were very accommodating. They also offer an affordable extended warranty and service what they sell. The next time we buy a car we will check with them first.

Cy
Review №2

AutoMaxKC had the right pick-up for my needs in this competitive market. From start to finish, Andrew walked me through a pleasant process starting with being able to hold a vehicle for three business days to come see it. Andrew & family were extremely accommodating adjusting key accessories, very straightforward pricing, breeze financing, gave competitive amount on my trade-in, while answering all my questions throughout. Impressed with well-researched clean vehicles. Legit & personable local family business! God bless!

Ja
Review №3

Alex and Vanessa were really nice, they made this whole new experience easy, I felt like I deserved the car I was buying. The environment was relaxing and professional, the car I bought was clean and well taken care of. The price was fair, they had candy on the desk, it was all around wholesome. They set a standard pretty high for me, for the next time I need to purchase a car. Scheduling a test drive was super easy too!

Mo
Review №4

Ali was extremely helpful in helping me locate and purchase my new truck. This is my second vehicle from this dealership and i have been greatly satisfied with both the vehicles and the excellent service.

Ho
Review №5

Best car buying experience I have ever had! No pressure, no hassle, and great customer service. We found the vehicle we wanted at a great upfront price.If you’re in the market for a used car, this place should be your first stop! You won’t be disappointed.

Ch
Review №6

Vanessa was great to work with! Alex made the car buying process simple! They are very friendly and would recommend them to anyone.

An
Review №7

Andrew is a very professional and courteous individual. The entire buying process could not have been easier. I will be sure to send business their way!

Ar
Review №8

The only place to buy a car or truck in Kansas City area! Andrew helped me choose the right truck and get financed.

Br
Review №9

Vanessa was so very helpful, and always pleasant to deal with! The whole staff is very kind and theres no hassle!!

Be
Review №10

Go see Alex and Andrew if you like no Hassle price car. I love mine.

Cl
Review №11

My husband and I came from out of town because we saw the car we wanted online at Automaxkc. It was well worth the drive! There was no hassle, Vanessa explained everything over the phone and we were able to buy our car with ease. I would highly recommend working with Automaxkc.

La
Review №12

Andrew and Alex were really great and I am really happy with the car I purchased! They don’t negotiate prices, but I felt like I got a good deal knowing prices are just going to be higher right now due to the market. Their service shop did a great job fixing the weather strips on my car as well as my chipped review mirror! Overall, I’ve had a great experience with their service and am satisfied with my purchase.

cr
Review №13

Alex and Jay went above and beyond our expectations. Very professional and friendly staff! Everyone there jumped in to help as needed and it shows! I like how this is a family run atmosphere, and how everyone has fun. Forget the lemonade stand! Stop in if you are serious about purchase, they will not disappoint! Thank you again for all you do!

Er
Review №14

Great service. No pressure sales and great cars. A+++

Ch
Review №15

I was very pleased with the professional friendly service that I received from this local family owned family run dealership. Alex got me a good deal on a loan and Im happy with my purchase. I will be recommending them to my friends and family

Ta
Review №16

I was assisted by Vanessa, she was extremely helpful and coordinated around my work schedule to help me get the car I wanted -- highly recommended!

Bl
Review №17

AutoMax KC was one of the best car shopping experiences I have ever had. Prior to shopping at AutoMax KC I had gone to many different corporate type dealerships where the salespeople were high-pressured and would try to harass you into making a deal; none of that happened at AutoMax KC. Andrew was extremely pleasant and accommodating while working with me over the phone and when I arrived on the lot. Alex makes sure that the prices on his lot are fair to the customer. Overall, I would highly recommend AutoMax KC to anyone who is in the market for a quality used vehicle at a fair price.

Ry
Review №18

Friendly staff. Good price. Great experience.

Ur
Review №19

They worked hard to get our business and get the best financing option. Even stayed past their posted hours to get the deal done.

Ja
Review №20

If your looking for a new car you must go to AutoMax KC! They sell quality cars at a great price!! Best car buying experience I have ever had!

Co
Review №21

Very honest, friendly and very respectful service. Tells you everything you want to know and more, open to as many questions you want to ask!! Highly recommend buying your next car here!

Ab
Review №22

Honestly, this was a completely different experience in car buying! By far the best experience I’ve had!

Me
Review №23

I came to AutoMax KC after a bad experience somewhere else in the Metro. Pam and Alex were a breathe of fresh air. Alex seems serious at first, but it quickly became obvious that he has a kind heart. Pam made me feel comfortable and did not pressure me as I tried to decide who to finance through (them or my personal bank). Even if I didnt purchase a car there, I would definitely recommend them. I did buy a car, and they made it a great experience. Alex was caring and made the experience great. Pam was even willing to come in on her day off and help me seal the deal. Alex takes pictures of all his customers after they buy a vehicle and displays them on the wall inside the business. I loved this personal touch, It makes it obvious that he enjoys seeing people leave happy. I hope they stay in Raytown for a long time because thats where I will go when I need another vehicle. Thanks, Pam and Alex!!

NO
Review №24

They were very nice and helpful! And they will try their best to get you approved also!!! :)

Li
Review №25

This is the first time I’ve ever enjoyed buying a car!!! Alex and Andrew were wonderful to work with. They’re very helpful and made me feel very comfortable with my purchase. I’m positive I received the best deal possible and plan on recommending Automax to my friends and family.

Ka
Review №26

Wonderful service! My particular sale was troublesome, but only because of my loan process with my bank. But they worked with me to solve all issues and make the process as efficient as possible. Overall fantastic service. And Im very satisfied.

Be
Review №27

Worst dealership ever, Transmission on pickup needs to be completely replaced, and it hasnt even been more than a year that I purchased that vehicle from there . No wonder they only offer a warranty for only about a month, Ill be lucky If my extended coverage pays for the replacement. I dont recommend this dealership at all.

v
Review №28

I bought a Honda Civic and the car has treated me well so far. It was an easy process to buy the car.

WE
Review №29

Amazing service and smiles! This was an amazing experience because of the employees.

mc
Review №30

It was easy process and they were super friendly and patient!

Ma
Review №31

We had such a positive experience, at AutoMax!EVERYONE was so helpful and courteous. We drove away with an awesome Chevy Pickup, and got a trade in, that made my wife and I very happy!Everyone was so friendly and helpful. They made us feel like family. Alex made us feel like we had known him all of our lives! He is an amazing man, and so helpful.Mike made us, “An offer we couldn’t refuse,” and we could never be happier. He is friendly, but he is straight up and no-nonsense. He is The Man, if you’re looking for The Deal!The person that made an indelible impression on us was Nick! He is so personable, and did everything he could, to see that we walked away happy.Nick gives it his all, “And leaves NOTHING, on the field!” He is an amazing young man, and we were very impressed with his friendliness, and work ethic.In summary, if you want a great vehicle at a great price, with a “No-Pressure” Sales Team, go see the fine gentlemen, at AutoMax KC.You’ll drive home with a smile on your face, we did!!

Mi
Review №32

This place is great, they were very helpful and patience with us buying a new car for the first time. Highly recommend coming here, they explained everything perfectly and were very nice.

Mi
Review №33

Bought a Chevy Silverado. Very pleasant experience. After we bought the truck. After the deal was done I notice the tire sensor light came on. They immediately pulled it in their shop to fix it. While the mechanic had the truck he heard a noise. They came and told me they were going to replace the water pump. They kept the truck over night, when we came to pick it up not only did they replace the water pump, but also the alternator, the belt and both windshield wipers. All at no extra charge.We will definitely be back. Great place to do business. Honest and trustworthy. I am very impressed!

Br
Review №34

Fantastic company to get your next vehicle from .The staff are great and fun to work with. I will definitely continue to get my vehicles here. I will absolutely recommend to friends and family.

Pr
Review №35

Staff is great! Great Conversations! This place is well ran. The best experience Ive have had at a dealership. They never once tried to pressure us into buying any of thier vehicles just for the sale. (Every dealership ive been to, has tried to make a sell even if its not what Ive asked for). Alex went above and beyond to make sure we got the best interest rate available for us. Thank you for patience and for our newly expanded family vehicle.

de
Review №36

Very happy with my new 2020 nissan van. Arya was a great help, go see him for your next car.

ro
Review №37

Having a heating and cooling business I trade autos pretty often. I must say I’ve never had a better experience!

Vi
Review №38

Andrew was very helpful and made the process very easy.

Ma
Review №39

Very great customer service. Everyone was very helpful. Very polite and didnt hassle about there price. Definitely would recommend to anyone and will be referring people to buy from here

jo
Review №40

We went to AutoMax KC om Saturday, after previously going to another car lot with no success. I called before going up there, as we have two small children and didnt want to load them up if the car we were looking at was already gone. Mike answered and immediately was very helpful. We drove up there, test drove the car, and ended up leaving a few hours later with the car we wanted. Mike was very nice and helpful with our questions about the car. We also worked with Alex and Andrew to get our financing done and they both went above and beyond for us. All three gentlemen made the experience easy and pain free. Even with our three year old running around, and our 9 month old needing a nap, they never seemed frustrated with the kids. The shop was clean and everyone was wearing masks which helped ease my mind with the kids running around. I would highly recommend AutoMax KC, but specifically Mike, Alex and Austin. I cant thank them enough for making the process as quick and easy as possible!

Re
Review №41

Mike Gerlt, the sales manager, was very helpful and responsive. The used Camry car we wanted had a broken moon roof and squeaky brakes. They fixed both issues with no hassles and no additional price increase before we finalized the purchase.

Br
Review №42

Andrew helped my fiance and I find the perfect car for our needs and budget. His kindness through the whole process was the cherry on top. Would definitely recommend not only Automax, but Andrew as your guide through the purchase.

Ru
Review №43

We had such a positive experience, at AutoMax!EVERYONE was so helpful and courteous. We drove away with an awesome Chevy Pickup, and got a trade in, that made my wife and I very happy!Everyone was so friendly and helpful. They made us feel like family. Alex made us feel like we had known him all of our lives! He is an amazing man, and so helpful.Mike made us, “An offer we couldn’t refuse,” and we could never be happier. He is friendly, but he is straight up and no-nonsense. He is The Man, if you’re looking for The Deal!The person that made an indelible impression on us was Nick! He is so personable, and did everything he could, to see that we walked away happy.Nick gives it his all, “And leaves NOTHING, on the field!” He is an amazing young man, and we were very impressed with his friendliness, and work ethic.In summary, if you want a great vehicle at a great price, with a “No-Pressure” Sales Team, go see the fine gentlemen, at AutoMax KC.You’ll drive home with a smile on your face, we did!!

Ar
Review №44

Alex and Mike were great! No pressure and no haggle pricing. Everything was so transparent and that made me comfortable to purchase not one but ELEVEN cars, a Porsche Boxster S, Four Lexus, an Acura TLX, a Toyota Camry, RAV 4, two Infiniti G37X, Hyundai Elantra, Chevrolet Equinox and I dont plan on going anywhere else.

Th
Review №45

I just purchased my first car. They were a great help and made the process as easy as possible. I will for sure recommend friends and family.

Gr
Review №46

If you are looking to get a fantastic deal at a great price Auto Max Kc is the place to go. I had the pleasure of working with Mike and Alex and couldnt be happier. They were completely upfront and honest with me. Answered all of my questions and let me take my time to look. No hard sale or pressure here. Treated me like family. They even spent an extra hour on the paperwork to get me a lower rate!!! Thank you Automax for all your help!!! Love the Mercedes and the i will definitely be back!

Ma
Review №47

Vanessa was helpful and prompt at getting car information.

Ta
Review №48

Love this place . Alex and Mike did a great job helping me get into my truck . Im so happy I came here . Such an amazing place

An
Review №49

It’s been a little over six months since I purchased my vehicle from auto max kc. It’s working super well. I had one minor glitch - the exhaust pipe broke and I had to pay $80 to fix it. However auto max does clearly state that the cars can have minor glitches. The tyres are also not in the best of shape according to my mechanic but they’re treating me alright for now. My sales rep was Robert (I think that’s his name - someone please let me know if that’s not the right name). He walked me through the process very nicely. I got off work late the day I had to pick my vehicle up but Robert and Pam stayed back past their closing hours to accommodate me. All in all I’m fairly satisfied with my experience.

Da
Review №50

I bought a 2017 Dodge Caravan SXT for a fantastic price! The people are very friendly and accommodating. They have a great selection of quality used cars & trucks. In fact my son bought a 2014 Chevrolet Silverado 4 door truck at the same time. Every person we came in contact with was very nice, Mike and Alex were GREAT! I highly recommend Automax KC LLC for your next used car!!

Ju
Review №51

Awesome experience with AutoMax KC. Truck was very reasonably priced based on our search. Mike was very knowledgeable, friendly and great to work with. The process went very smoothly and quickly. Would highly recommend them.

Sh
Review №52

The staff was very courteous, friendly, genuine, professional, patient, and delighted to see you get the car I wanted! They were straightforward and very knowledgeable about the cars, credit, and financing. They were not pushy. I recommend this dealership!

Se
Review №53

The staff helped in every way they could and was willing to work with my unique situation. They offered personal insight to make sure I received what I wanted. Great job automax kc

Ri
Review №54

Andrew and Alex made the process simple and easy. Very nice people at this dealership and very clean and well kept

Ky
Review №55

The whole Team was great to work with, no pressure, bottom dollar price off the get go. Well buy there again! Thanks for a great experience ❗❗👍

St
Review №56

Was very patient even sitting with me for a couple of hours while my bank loan situation was being figured out. Good price and the car was nice. Very polite and patient people, willing to work with you.

Mi
Review №57

The car buying experience seemed to be fine for my husband. I only had to become involved to sign the final papers and apply for financing. Signing the papers for the vehicle itself was fine, but the gentleman who was handling explaining the financing portion was not my favorite. We left unclear what our next step would be after he made a flippant statement about how our financing wouldnt be approved because I had a temporary license. We were told what bank we would have a loan through but then received denied letters from an entirely different bank. And when I called Automax to ask questions I was told I think you were approved with the other bank. We were never notified by Automax that we were approved but we did finally get a letter in the mail from the bank that took on our loan. I typically would have asked more questions because I want to know whats going on, but from the moment we sat down with the finace guy he was short with me and would direct all of his comments to my husband as if I wasnt even there. I just felt uncomfortable and wanted to get out of there so I didnt ask as many questions as I should have.I mean overall it really was fine just would have liked better customer service.

bu
Review №58

Great service and staff is very respectful and helpful!! Car is in amazing condition!!

Fr
Review №59

Alex, Paula and mike are great team to buy car from them . I love my Infiniti Q56 price and condition of my SUV.

Ca
Review №60

Easy purchase. Nice people.

Sc
Review №61

Great experience. Robert was great to work with. Good deal on the car, delivery was fairly smooth.Not sure how firm they are on the no haggle policy on all cars, but they were on mine.However, even the full price I paid was by far the best price Id seen in town after months of looking.And Id chosen a car that was only on the lot for a couple of days, and is a popular model, so again, not surprising they held firm on price.

De
Review №62

Go see Alex and his great team...they were very helpful and have a large selection!!

Ra
Review №63

Good service. Good cars, Andrew is the best sale advisor you can find in the town. Love automax kx in and out. No hassle price.

He
Review №64

Very friendly staff and very happy as I would recommend them!

Ha
Review №65

I had an amazing experience with AutoMax KC that far outweighed my purchases at other dealerships. I didn’t feel pressured into purchasing and loved how they made the car feel like mine before I even took it for a test drive. This dealership cares about you and your satisfaction with the car whereas many other dealerships see you as potential income. I will recommend this dealership and continue to come back in the future.Also, special shoutout to Mike and Pam for being so awesome. Thank you again!

Ni
Review №66

I never knew buying a car could be a good experience! I recommend Mike, Alex and Pam! Each one of them took time with me in selecting the vehicle and getting me financed. Thanks guys you all are great!

Pa
Review №67

Great customer service

Ma
Review №68

Easy process. Everyone was nice and helpful.

Br
Review №69

I was very impressed with the friendly professional staff. Mike the Sales Manager and Alex the owner were there and they worked hard to make sure my father and I got the best fair deal. They have a great inventory of fantastic vehicles. I already recommended them to some friends and if the family needed another vehicle, AutoMax KC would be the 1st place I would go to. Seriously, go there and see for yourself. You will be happy with the results. 5 stars all the way.

Je
Review №70

I got my lovely honda from automax kc. Best deal in kansas city, MO. Go see Andrew or Alex.

Wa
Review №71

Awesome dealership. Making us feel comfortable in getting the vehicle right for us. It was easy. Talk with Pam. Shes great!

Ca
Review №72

Ive been looking for a Scion TC for months. I found a few of them but not like the one at Automax. I called and they were able to get me approved. When I walked in the door the entire staff was so nice and helpful. It was a pleasure to buy this vehicle from Auto Max and I will do business with them again. Thank you Auto Max!!!

Mi
Review №73

I went after seeing a vehicle I liked on the lot. After going inside and saw 2 older gentleman who were salesman not wearing a mask or a face shield. Literally nothing. I walked right back out, we are in the thick of a pandemic and this business is putting customers at risk. I’ll take my business elsewhere.

De
Review №74

Awesome car buying experience! Would highly recommend Pam!

Se
Review №75

Mike was really helpful in getting the car I wanted. No one on the floor was pushy or rude. The environment was relaxed and they answered any questions I had. Great used car dealership!

Co
Review №76

Great people to work with i have bought several cars and will be buying more

Ed
Review №77

.ike and Alex are easy to work with great low interest rate loan,

Da
Review №78

I came to Automax, not really expecting much. I had money but no credit history. When I finally found a car I liked, Pam and the rest of their team spent days trying to find a financier that was willing to take a chance on me. Actually took a couple of weeks, but they finally did and I now drive a Lexus everybody gives me compliments on and two guys have tried to buy. Fully functional, even has the owners manuals. Low mileage and a great ride. I dont know if theres another car in my future, but if there is, itll be from them again.

Ke
Review №79

Amazing people who take really good care of their lot and tremendous prices.

Mi
Review №80

Things started out smooth, however, I signed papers a week ago and still waiting on car. Had 1 item to be corrected and is still not resolved. Hoping I dont have to revise this post again. Update, issue resolved everything is ok, just some communication breakdown.

St
Review №81

Got an awesome Mazda CX-9 from AutoMax. They were awesome! No pressure, great car! I would buy again from them. Thanks Alex and Mike!

Ta
Review №82

This review is to acknowledge the fact that I got the best experience buying a car! When I walked in Mike quickly reacted and greeted me offered to help me, he was friendly, professional and very detail oriented and made sure I got the best customer service and the car facts I need about the car I was interest. Another person to acknowledge was Alex, he also helped me out and volunteered to come see the car outside. Alex made all the paperwork feel like a walk in the park and it was very quick and easy to complete! His customer service was also above and beyond! I’m thankful to both and also would recommend anybody needing to buy a car from them! The experience was all together amazing!

Je
Review №83

No pressure on purchasing a truck. They are very informative as soon as they find out information on the vehicle youd like to purchase. I was using cargurus to find the perfect truck in my price range. Auto Max KC made everything easy with no obscured fees and no haggle pricing. Simply the price of the vehicle and 199 admin and 7.50 for licensing fee. I took it to my mechanic to have it checked and it was good to go.

Br
Review №84

I bought a Lexus from them great people to work with easy process very happy

ph
Review №85

Mike and Alex were great to work with!!They really tried hard to get us the best financing available and they did. One of the best car buying experiences Ive had.

Ti
Review №86

I paid cash for the car. 2months later... Still waiting for my title so I can register my car.**Update**My son had a a VERY unpleasant experience for being a 1st time car buyer.while waiting for title he was GIVEN a dealership tag, the temp tags expired . police pulled my son over and was told the tags were reported stolen by the dealership. The police removed the dealers tags but were kind and understanding.My son had to pay $75 registration fee due to the delay getting the title. My son was told he would be given a free oil change valued at $39 for the inconvenience. The free oil change came with stipulations.

Ma
Review №87

Awesome place!

ev
Review №88

My wife and I have bought 4 cars together before the one we got today. This was by far the easiest purchase we have ever had. The price that was advertised is what we paid, there were no surprises charges. i wish all dealers were like this.

Co
Review №89

First time buyer. Pretty painless

In
Review №90

I bought my Dodge ram at Automax KC, they are wonderful people to work with and have a professional and clean facility.

Am
Review №91

Great customer service. Very friendly and easy process. Love my new truck! They have a great selection of nice vehicles. I will definitely refer friends/family here and will look here first when it’s time for another vehicle!

He
Review №92

I had a really good experience with AutoMax. I got a really amazing deal on a Camaro that I dearly love they were polite and kind and even after I pay for the car the muffler wasnt right and they made it right. Its very nice to see a company stand by their word and do the right thing. Integrity is everything!

Kh
Review №93

Excellent place to buy car. Ive bought 3 cars with automax kc. All works fine.. good customer service and always very helpful. They have wide range and nice inventory of cars.Can always trust them with price.

Ta
Review №94

I just bought my car four days ago. Im very happy with my car, but I took my car to the car wash and the windshield leaked all over the passenger side floor. My husband called Monday morning and talk to Mike and he is having auto vision glass come out to my job and having it fix. (Tuesday @ 10:00 am). I will let everyone know what happens after he leaves. Other than that Im happy with my car. 11:50 am. (Tuesday) Jerry came out to my place of employment and fix windshield No more leaking. God is amazing

Je
Review №95

Mike helped with finding the perfect car for us. He was helpful the entire time and we eventually found a Hyundai Sonata for a great price. The only catch is that they showed us the car with new tires and switched them before we picked it up. They also wouldn’t let us get the title or keys unless we showed them a 5 star review right then. I would most definitely not go to this shady place and have the risk of getting ripped off.

Do
Review №96

I got my ford transit from automax KC, go see Alex for your next car, fair prices

Tr
Review №97

Alex and automaxkc worked very hard to help me and my business progress. Thank you all and ill be back for more.

Ra
Review №98

Mike was very friendly and helpful. Most genuine and nice salesman Ive ever dealt with. They give you everything you need to go straight to the DMV. I couldnt be happier with my experience there!

Do
Review №99

Mike was helpful without pressuring us. Cheerful, answered our questions and overall we were comfortable with our deal.

Al
Review №100

Came to the car lot to just look with my daughter... wasnt planning on purchasing a car because I have a cousin with a car lot however after visiting the lot speaking with Tony and Alex I knew I could trust them. They were very respectful, honest, did not some off as pushy salesman at all... my daughter and I both felt very comfortable. We came back on Friday and purchased a car with them. The process was fast and easy. I highly recommend them for your next car purchase. I am extremely happy with the purchase for my daughter...

Information
100 Photos
100 Comments
4.7 Rating
  • Address:11900 E 350 HWY, Raytown, MO 64138, United States
  • Site:http://automaxkc.com/
  • Phone:+1 816-353-9000
Categories
  • Auto body shop
  • Used car dealer
  • Auto machine shop
  • Auto repair shop
  • Auto tune up service
  • Automobile storage facility
  • Car dealer
  • Mechanic
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
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