Katrina and Monica are professionals in every sense. Have been using this Rancho Mirage office of Connect Hearing for ten years + and have experienced consistent, outstanding attention and expertise for our hearing aids. Highly recommended!

Connect hearing is the absolute best of the best. I walked in with a problem, they helped me with a smile on their faces and i was out the door in minutes with a big smile on my face. Again the best of the best there.

Had a great experience all and all pretty painless in terns of testing, to selection of device, molding the ear to final delivery. My hope was this new pair would be sufficient enough to replace the existing pair I’ve had in different iterations over course of the past 7 years and was immediately blown away by the immediate improvement in quality hearing, sharpness and tone. This moment very similar to when I put my first set in was and is nothing short of life changing..

What fabulous service! My puppy chewed my grandmas hearing aide to little bits. Monica was so helpful to get us into the business right away. Then the back manager gave us a loaner hearing aide until grandmas new hearing aide comes in. Both ladies are professional and very accommodating. Thank you Connect hearing for helping my grandma to hear again.

I very highly recommend them over all other hearing care facilities! The staff is fabulous and so knowledgeable and Katrina who does the testing and hearing aid recommendations is such an expert and so outstanding. My husband has Alzheimers and she has been SO patient with him each time we have visited her for adjustments/questions. They really make you feel like family there. They also work very hard with your insurance plan to get you the very best options at super low costs. Im very happy we didnt waste time going anywhere else!

Im so very pleased with the service and professionals of this office. I recently moved to Rancho Mirage and retired, but before my health care benefits expired I knew I had to buy a new hearing aid. I met with Katrina and was very impressed with her and the front office staff. We discussed my hearing health, Ive had no hearing from my right ear in 40 years, and after the exam she suggested, NOT tried to sell me a bicross aid in my other dead ear. I admit I was reluctant, but knew should I not like it, I could always return it for a refund. The new aids arrived and Im hearing sounds I havent heard in decades. For anyone who is completely deaf in one ear, this becomes a life altering experience. I no long need to twist my head around to hear from my right side. Incredible people. Should you need any kind of assisted hearing, this is the first place you need to contact. Then, try another place. Youll see why I will return here in the future.

Monica and Katrina have always been so helpful. Connect Hearing is very fortunate to have these fine employees.

Best staff everrrrrrr, never go anywhere else for your loved ones.

I took my grandma to connect hearing and she was very happy to be able to hear again.

First class customer service. Monica and Katrina are very professional, knowledgeable, spend the time necessary to get it right and, above all, are very likable people. I highly recommend this office...

Very professional and great service. Excellent and latest hearing aides. Just bought pair that has bluetooth with phone that works so clear, its like the person on my phone is right in front on me.And they have great smiles!!

Katrina Cox was knowledgeable and informative. Cared about me hearing better, not so much in trying to oversell higher priced unit as typical.

Friendly, excellent service. I was not rushed and all details of my new hearing aids and insurance were clearly explained. I feel most comfortable in my new situation.

Monica and Connect Hearing Rancho Mirage are truly dedicated to customer service. I brought my Mom’s aides in to get cleaned and Monica had them restored in minutes. When it comes time to replace then, this is where we’ll go!

Monica and Katrina are the most professional and patient staff someone could ask for Their ability to educate you about your best hearing aids options with dignity and respect sets them miles apart from any other competitor or even office.Their hearing test is very comprehensive and their knowledge of their product is superb. I went through a couple of choices, colors, shapes, functionality and features and they kept working with me with a smile on their faces.These are my second set of hearing aids as I upgraded my old ones. Their new models are worth it for the many phone and TV compatibility features Another advantage is that you dont need to have anything extra hanging from your neck or if so desire, you can recharge instead of having to change batteries. Also ask for their interest free credit program!!!However, I digressed, the main differentiators are the caring and friendly customer service Monica and Katrina provide. (Shhhh dont go through the phone service, but call back and ask for them by name. Incredible difference!!)Although my main residence is in Santa Cruz I wait until I come to Rancho Mirage to have my hearing aids needs met by these two awesome people.

The pretty lady at the reception desk was most knowledgeable and helpful on our first visit today asking for Starkey filters and parts. She provided very helpful useful information and confirmed we were using the correct filters and helped troubleshoot why the device keeps slipping out of the ear. It ended up that at present, we didnt need supplies, and yet she was so generous with her time. We will return in the future.

Ii have been going to these wonderful people since before they were connect hearing. the staff there puts up with this cantankerous old guy with smiles on their faces. Always get the best care and service. Monica is my buddy since the beginning. I can email her anytime with questions about anything and she responds quickly. Katrina is also great to work with and skilled at her job.... just love them or i wouldnt drive 1 1/2 hours to go to that location

Connect hearing has taken care of my audio needs for the past 9 years. It has been a pleasure doing business with their professional friendly staff. I will continue using them in the future as my hearing is their utmost concern.

I have found Connect Hearing to be an excellent place to do business. I have always been treated well and appointments have been timely.

Connect Hearing staff is very professional and friendly, great customer service.

Good morning, 5 stars for Connect Hearing in Ranch Mirage,Ca. Especially Monica, a special thank you. My husband and I were on vacation in Palm Springs when my hearing aid broke, how unfortunate for me but we googled Connect Hearing and thanks to Monica I enjoyed the rest of our vacation. Thank you from both of us. Will never forget your kindness. Great office. 👍🏻

I have been using lyric hearing aids from the Rancho Mirage office for around 7 or 8 years now. The service is excellent to say the least, the staff and office manager go over and above to make every visit a pleasure. If you are thinking about hearing aids this is the place to start as you will be treated like family.Doug

Exellent knowledge of individual hearing needs . I need only one aid, and so they advised me and adjusted my aid to my particular situation. I have purchased three aids from these folks over 10 yearsand am totally pleased with their advise and service. Monica services my aid for me, as I have trouble with small parts. I recommend Connect Hearing Rancho Mirage to all my friends.

I have been a client of Connect Hearing for several years. Monica and Katrina are amazing. They truly care for their clients. They are knowledgeable, understanding and SO patient! I won’t go to any one else.

Great experience. Took care of my needs quickly and efficiently. Thank you so much!

One of the finest customer service operations I have been to in recent years. Very helpful do not give up until the problem is solved always seem to have time for you whether the problem is big or small and try to deal with problems immediately

Great job this office does they took care of me everytime I come in.

Ms. Monica Raya was a pleasure to work with, she treated me fairly and and was very informative.

I have been a customer of Connect Hearing in Rancho Mirage for a number of years and feel the service is excellent and Monica is so friendly and helpful.

I took in my mom for a check up, service was great 👍 monica & staff are vary helpful, friendly, my mom & i are satisfied!

Highly recommend - Fair prices - Good people - What more can you ask?

Knowledgeable staff monica at their Palm Desert location is outstanding

Excellent hearing center, one of the best I have been to!delightful a nd caring staff. A good experience in every way.

Friendly but wow hearo.g aids are expensive

Id been going to HearX/HearUSA and dropped in to see if they could fix one hearing aid that went dead. Often a simple fix. The male receptionist there is never friendly but Ive had some luck with them in the past.They looked at my hearing aid, said it was broken, could not be fixed and would have to be replaced -- $90. I said thanks and went to HUH?!? Help U Hear in the Albertsons shopping center at Country Club and Monterey Ave., Rancho Las Palmas.They were very pleasant and fixed my hearing quickly and efficiently with no charge.Guess where Im going back to?

I didnt know how bad my hearing was till I had my hearing checked. Once I had the hearing aids put in I could hear things I couldnt hear for years.

Great customer service, highly recommend!!

Very helpful.and knowledgable

Monica and Katrina are very friendly and helpful. I am very happy with the connect hearing services.