user
ROUTE 17 MITSUBISHI
1355 NJ-17 S, Ramsey, NJ 07446, United States
Appearance
ROUTE 17 MITSUBISHI
Comments
Co
Review №1

I went in with no means of purchasing but just doing my homework. They really worked with me to get me a deal I knew I couldnt get elsewhere and very accommodating. I ended up leaving with a 2021 Mitsubishi Outlander Sport. They gave me a good deal for my trade in and applied my qualifying discounts. The staff is very nice and helpful. My local Mitsubishi dealer ever since I could remember were over-priced and no wiggle room. I would gladly drive the 40 extra min to purchase from Route 17 Mitsubishi again. I highly recommend.

Le
Review №2

Their service team is one of a kind! Knowledgeable, professional and attentive to every detail. They always do maintenance for my car and I am beyond satisfied with the quality of their work.

sh
Review №3

I was reluctant to conduct business at the dealership oppose to going into a local repair shop due to higher quality of service/expenses provided by dealerships. However, Mr. Felix Colon was compassionate, understanding and trustworthy. I recommend this location to all my friends and family interested in conducting business. If all representatives were like Mr. Felix Colon, the world would be a much happier place. He is truly a keeper and most appreciated. Thank you!!!!

Ma
Review №4

A wonderful dealership with great associates. Everyone was very knowledgeable and a pleasure to deal with. My salesman even came in on his day off to deliver my RVR. I love my selection. Also, the dealership has called me twice to ensure my satisfaction with everything. This is a great place with terrific people. Well worth the time!!

Er
Review №5

Adolfo is an asset to rt17 Mitsubishi. His knowledge and professionalism helped making my purchase as smooth as possible. There was no pressure to buy and he made sure I was getting the best deal/features for my 2022 outlander. I will be coming back to him for all of my future car purchases.

Al
Review №6

Very friendly and helpful staff. They do know how to treat people. They got us the car we wanted. Made us a really good offer. As a result I got a good warranty and free oil changes. Well worth shopping for a car with these folks.

Ra
Review №7

I am very happy with my experience here. I leased an amazing car at an affordable rate, and the downpayment was really low. I recommend this place to all!

Ja
Review №8

First time even considering a Mitsubishi and the experience was a great one. Went in to do some shopping and discuss numbers and after the first day, no deal was made. Feras, my amazing sales rep, called me the next day and presented an option of a car i wanted and that fit my budget. He was proactive, remembered my wants and needs and reached out to make a recommendation and we ended up making a deal. He was helpful, kind and a great resource throughout the process.Adolfo, in finance, was also superb. He was honest, transparent and really made the experience seamless. Not only did they earn a new Mitsubishi customer, but I will avidly recommend anyone to go to RT 17 specifically for their car needs

pe
Review №9

Staff is great. Live the vehicleBUT, I need time to know about my car features, app buttons and more to knowUnfortunately, staff said that they will show me what they know but vehicle is so new they do not know it either..

Su
Review №10

From beginning to end my experience here was exceptional. The rep was so kind and patient and was in no way forceful in terms of having me make a purchase. I did a trade-in and an upgrade, and the staff made sure everything went as seamlessly as possible. Thanks, guys!

Ho
Review №11

The team here treated me like family, awesome people through and through. Especially Justin and Adolfo who were super helpful. Will definitely be back and will definitely recommend! Stay awesome guys!

Sa
Review №12

Do not trade in your car here. They do not pay it off and you’re still liable for the payments. They suggest I make the next payment and then they’ll reimburse me. If they didn’t pay off my car in six weeks, what makes them think I’d trust them again? Big scam artists. Go to another dealership.It’s been six weeks and still no registration.

Ca
Review №13

The best experience I had buying a car, if you want an good and honest seller Ask for Feras. In the office Adolfo made everything easy and smooth.Buy a car for my son and lease one for me, good price and good service I recommend it 100%

ma
Review №14

2nd time buying a car from here and both times were smooth and easy. Feras my sales advisor was great and understood what I was looking for.

He
Review №15

Just purchased a 2022 outlander from this dealer. They did not sell the car over msrp like most other dealers are doing. They gave me numbers upfront and did not try to sneak in other fees. I really enjoyed my experience here!

Sh
Review №16

Their salesmen were not pushy at all. Instead, they took the time to give us details about the cars we looked at. The pricing was very straightforward. Would recommend it again and again.

We
Review №17

I visited them yesterday and picked up my new car today. They make financing very easy and simple. I recommend stopping by!

Ma
Review №18

I traded in my old car and was able to get a great offer for a brand new Mitsubishi. I appreciate your hard work and care guys!

ro
Review №19

Good dealership. Honest, reliable and transparent. I purchased two cars from them now and each deal was a great success.

Co
Review №20

Great customer service.Thanks to the sales representative who did an amazing job by getting us a great deal according to what we wanted, and was really helpful with the financing. Very welcoming and great ppl at this place. It is the first car that we bought and we are very happy with our SUV.

Mi
Review №21

My sales guy did exactly what he said hed do. He put me in the vehicle of my choice with no hassle at all. Outstanding customer service skills!

Pa
Review №22

I spoke to the 3 sales manager in 3 month since I bought my car Brad the Idiot and he decided to bang his chest because the company he’s working for is so ineffective and inefficient that the receptionist told me people’s licenses have been suspended because of our registration department. I have been waiting 3 months for my plates and registration and Brad thought it would be professional to bang his chest because I’m upset because of this companies idiocies and an incapacity to provide reasonable service in a timely manner. DO MOT BUY FROM THIS PLACE OR THEY WILL YELL AT YOU FOR THEM NOT DOING THEIR JOBS! THIS IS CRAZY! IVE WARNED EVERYONE BEWARE, THEY ARE RUNNING THROUGH STAFF AND THE MANAGEMENT STAFF CANT GET IT RIGHT FOR NOTHING!

Pa
Review №23

Financing from them is great. Nice terms, very affordable vehicles and the quality is outstanding. I recommend this dealership to everyone!

La
Review №24

Unbelievable service. Will definitely pass the word around to come see you all. We got a 2013 Mitsubishi Outlander SUV the very same day and was able to drive our new car home.

Mi
Review №25

I was referred to this dealership by a neighbor of mine and can understand why. I was more than pleased with the amazing service that Abe and Dragan provided. They were a true pleasure to work with every step of the way. I would recommend them to anyone looking for a vehicle. After going to 3 different dealerships to get my last vehicle, I have found where Im going to be buying my cars in the future.

Xa
Review №26

The most Honest Delear. In and out in less then 1 hour.

ja
Review №27

Customer Service is outstanding Great!!! Awesome people to do business with. Thank you very much!

Mi
Review №28

**UPDATE** Received my plates this week!!!WARNING - AVOID!!! Purchased a vehicle the week after 4th of July. Issue #1 After agreeing to a set price, upon finalizing the paperwork, I noticed the price had changed (increased by nearly $1K). After threatening to pull the the entire deal, the set price was corrected. Issue #2 After only driving less than 60 miles, the Check Engine light comes on. Was told theyve inspected the car and there was no issues. Had to return the car for them to fix. Issue #3 I am still waiting, to date, for my Registration/Plates (which I paid for). Still nothing. Will continue to call everyday until this is resolved!! Not worth the headache. The only good thing was our Salesperson, Feras Sadaqa.

Ke
Review №29

Several weeks ago I did an intense search for a car of my liking. Ran into road blocks until I stumbled upon RT. 17 Mitsubishi. Called the dealer and spoke to Feras the floor sale guy and he got me in immediately to look at the car.He was amazing! Feras spent genuine time making sure all my questions were thoroughly answered and I received a reasonable deal. My follow up visit to finally pick up my new car was even better. I arrived roughly 4pm and was in a RUSH to make a 5:30pmmeeting in the city. Feras and the finance manager Adolfo realized my time was limited and made all efforts to get me in my new car and off to my meeting on time. The service received from Feras and supporting cast was incredibleand I will surely recommend RT. 17 Mitsubishi to family and friends.

Ja
Review №30

Incredible people! Very happy with my experience.

Ni
Review №31

Sales personnel are top notch. Service reps are great as well. I would not consider buying anywhere else.

La
Review №32

Absolute scammer! Built up a price for a completely different vehicle then I asked for. Way too many hidden fees. Never again

Ca
Review №33

Traded in my older Mitsubishi for a super reasonable rate, and drove home a new Mirage G4 ES Sedan. All in one day. Stellar service and stellar attitude.

Li
Review №34

I had the pleasure of working with Dragon and Feras at rt 17 Mitsubishi recently . The customer service level was super professional and I felt at ease through the entire transaction . Both gentlemen listened to my concerns and provided me with everything I needed in selecting the Mitsubishi Eclipse Cross . I would the recommend this dealership if you are in the market for a new or used Mitsubishi

Jo
Review №35

The ONLY place Ill buy from! Sales, service, finance, managers, from the bottom up are all aces! My third car with them and I couldn’t be happier. Thank you so much!

Ki
Review №36

Everyone was so helpful in making the car buying experience so awesome! When you walk-in you are greeted by Cam (don’t know the correct spelling of her name). The Finance officer Paul was great with helping you with options. I was able to drive away with a new car, for a great price and new outlook on car shopping. Thanks Rte 17 Mitsubishi Team.

Je
Review №37

Couldn’t have been happier with the service ! Quick. Efficient. Great experience! Will definitely recommend to others! Thanks Mark, Joe, Camry!

Ja
Review №38

This was the best buying experience Ive ever had. The staff was so helpful and did everything they could to accommodate me and get me everything I wanted. They were honest, thorough and actually had my best interests in mind. I would recommend Rt 17 Mitsubishi to everyone!!!

Da
Review №39

Just picked up 2021 Outlander Sport. Awesome experience. Highly recommended

Vi
Review №40

Easy to work with. Once we did our research and knew what we wanted, and what we didnt want to pay for, they helped us find what we were looking for.

Di
Review №41

Amazing experience!!

Br
Review №42

Stopped by to look at a pre-owned Mazda I viewed on their website. I walked into this dealership around 5:30 p.m. and I drove away with the car around 8:00 p.m. I would absolutely recommend working with Feras S. as I couldnt be happier with the service I received. Feras and Adolfo were extremely nice and I never felt uncomfortable the entire time I was there. They never tried to push me into a different car or upsell me into something I did not need. Feras and I had great conversations as we waited for the banks to finalize my loan. They worked with me on a deal I was happy with. Do not sleep on this smaller dealership, they definitely punch above their weight, at least in my experience. Went to the local Mazda dealer and I was shocked at the arrogance of the salesman and their cars that were in terrible shape. (Dents, accidents and missing paint that they tell you they will fix AFTER you buy the car) I would recommend stopping by to look at any car on their lot, not just Mitsubishi.

Ly
Review №43

If youre looking for a horror story nightmare situation in car buying, this is the place you will find it! I bought a 2022 Mitsubishi Eclipse Cross on 4/16/21. On the way home the car started making a loud, jarring noise while I was sitting in traffic on the BQE. I called the dealership and spoke to Dalin. He couldnt explain what caused it. I sent him a recording of the sound and he couldnt explain what the sound was in response to, or what it correlates with. I went into dealership with recording and no one could explain the sound or figure out how to make it stop. So Ive been driving with a car that loudly beeps (often when stopped at a red light). I took car to Long Island City Mitsubishi in June and they wanted me to pay for diagnostic. I didnt think that this was a fair way to treat a new customer, with a car that had 400 miles, so I left.As of July 2021, this car has 820 miles on it and its feels like its falling apart. While driving on the highway or expressway it feels like the hood is rattling and doesnt handle well at all.Finally the last straw was on July 3, while driving and running errands, Im heading towards a red light, as I started to take my foot off of the accelerator, the car short stops and orange BRAKE signal shows. Luckily, there was no traffic, no one in front, to either side or anyone driving behind me. No children running in front of the car, nothing in my lane and so there was no reason for the car to short stop. That was scary because it jolted the car. I refuse to drive a car that inexplicably short stops.Icing on the cake is that Mitshubishi wants me to pay to tow the car to them. Its not their problem that this car has serious manufacturing issues and can be a potential road hazard! So far, everyone that Ive spoken to, especially Raven in Corporate just passes the buck and wants me to pay to have it towed back to the dealership I purchased it from. No other dealership has been helpful when contacting them about the aforementioned issues. I paid additional $4K+ for extended/additional coverage.If youre not looking for a headache and dont want to be insulted by a car company AVOID all Mitsubishi dealerships. They are selling lemons. Every representative has given no solutions to what to do with this car and treat me as though it is my fault.

Be
Review №44

One of the best dealership in NY/NJ area.. best customer service and friendly staffs with good selection of cars.

De
Review №45

Great service definitely like new carwas dealing with sales manger Andy Definitely recommended.

sh
Review №46

Excellent ❤️ Smooth transaction 😊 great people

Ja
Review №47

Highly recommend you don’t come here. Sister came here with her car and made it worse than it was when we brought it in. Will never come back

We
Review №48

This was the most horrible service the I ever experienced.. First they took 4 week to let me know what the problem with my car was and then they want me to leave my car for free....Very bad and poor experience not recommend at all....Mr Joe I try to call you at the number the you wrote on the answer and let me tell you what they said nobody know you in that Dealer....

Bo
Review №49

Bait and switch on the online pricing. They will try to tack on as much as they can to raise the price because they under price it to bring you in. Stay away not trust worthy shady stuff going on here.

al
Review №50

Excellent deal good people you must visit thanks

Lu
Review №51

-Salesman very knowledgeable and nice.Trustworthy dealership.

Fa
Review №52

Great place, Great people

be
Review №53

Scammers

Ry
Review №54

If you are looking to buy a Mitsubishi, this place is the best! They have a huge inventory and offer reasonable deals.

ri
Review №55

Hello, I looked at a GMC Sierra and when I arrived at the dealership, FERAS SADAQA received me very well from the beginning and explained everything very well from the beginning to the end of my purchase ... I would definitely recommend this place 100% very good service and very kind

He
Review №56

Excellent service and good prices

Information
10 Photos
56 Comments
Rating
  • Address:1355 NJ-17 S, Ramsey, NJ 07446, United States
  • Site:http://route17mitsubishi.com/
  • Phone:+1 201-962-8088
Categories
  • Mitsubishi dealer
  • Auto body shop
  • Auto repair shop
  • Car dealer
  • Car detailing service
  • Car finance and loan company
  • Financial institution
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–8PM
  • Wednesday:9:30AM–8PM
  • Thursday:9:30AM–8PM
  • Friday:9:30AM–8PM
  • Saturday:9:30AM–8PM
  • Sunday:9:30AM–8PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations