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Prestige Toyota of Ramsey
1096 NJ-17, Ramsey, NJ 07446, United States
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Prestige Toyota of Ramsey
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Br
Review №1

Great service. Muhammad, Ryan and Erick were extremely helpful and courteous. They made the process of buying my new 4Runner extremely stress free.

Jo
Review №2

Excelled purchasing experience at Prestige with my salesmen Andrew Eagle. Third car purchased from this dealership. He easily answered all my questions. I was able to take a test drive as long as I wanted. No pressure selling. Quick negotiation. I was able to do the paperwork in advance so pick up was short and sweet with personal instructions on how to use the car by Andy. If you want a good car purchasing experuence I would go to Prestige and ask for Andy.

vi
Review №3

After searching for cars for two months and being in and out of other Toyota dealerships, I came to Prestige to view a car they had on the lot. Micheal Garcia helped me and was outstanding in his service, professionalism and knowledge from start to finish. He showed me the car I was originally interested in and showed me another car at a better value, price, year, and mileage! He was quick and efficient and made the car buying experience less stressful than my previous experiences. He also helped me get a great deal on my car. If you are looking for a car I highly recommend you ask for Micheal Garcia!

De
Review №4

Good customer service. Robert and Osiris were friendly, pleasant and very helpful with all the details. Needless to say my hubby and I drove to the Showroom in our BMW but drove home separately. 🙂We love our new 2021 Toyota Highlander, especially all the bells and whistles!Thank you Toyota of Ramsey for making it so easy for us to choose our new vehicle and drive it home in less than two hours! 💖Highly recommend! 😎👍

Jo
Review №5

Moises Aquilar is the man! Thank you so much for a smooth day getting my new 4Runner! You and your excellent team made this process easy and a quick as possible. We traveled more than two hours to see this one and drove out of Prestige a happy family. Well worth the trip and hope to see you guys again someday!

Am
Review №6

We drove from PA hoping to make a deal, and we DID!Andy was superb. He was personable, funny, knowledgeable, and really gave us straight forward information, he did not sugarcoat anything! It really was a great experience!! 👍🏼

Jo
Review №7

I just took delivery of my 2022 Toyota 4Runner TRD Pro this weekend. I had the pleasure of dealing with Andy E. who made the process of pickup, trade-in and payment flawless. My family and I have purchased many vehicles from this dealership and every interaction has been wonderful!

Me
Review №8

I recently bought a used car from Prestige Toyota of Ramsey. Buying a car is always a stressful time but thanks to Emmanuel from Prestige Toyota of Ramsey I had a surprisingly pleasant experience. Emmanuel went above and beyond to help me with my car purchase. He stayed late and longer hours to answer all of my inquiries, went out of his to retrieve cars in service center for me to look at and test drive, and was extremely communicative via phone and email. Emmanuel was always eager and willing to be more than helpful whenever I called him with questions about my potential purchase. I work very long and busy hours at my job and Emmanuel was very accommodating in working with my work schedule. Additionally, when I had questions about repairs done to service the car I was interested in buying, Emmanuel personally went down to the service center to check in on the car for me and to ask questions and advocate on my behalf. Further, when I actually purchased the car, Emmanuel followed up and checked in to see if I was happy with my new purchase. This kind of service made me feel valued as not only a customer but also as a person. I had been to many, many dealerships in my car search and even found similar and better deals at other dealerships. However, it was the quality of the customer service and care that Emmanuel provided that made me choose Toyota Prestige. I hope that all sales people can emulate the same care and service he provided. He is certainly an asset to the Prestige Toyota Family and they are lucky to have him!

Ja
Review №9

Great experience at Toyota in Ramsey. Andy Eagle is the man. If you need a car, make it easy - call Andy. Easiest car experience of my life! Love the new Highlander. Let Andy help you into an amazing new experience.

Do
Review №10

I have had an excellent experience here at Prestige Toyota. Everyone here is honest and polite. Rob Rago is a gentleman and a wonderful salesman. He was able to get me into a Tacoma in just one day!!!!

Co
Review №11

Awesome job!! Long distance transaction went very smoothly. Would go through Prestige again. Andy did a fantastic job.

Da
Review №12

The staff that I interacted with was courteous and knowledgeable. We had the pleasure of dealing with a salesman named Andy Eagle. He was friendly courteous and informative. Even though he was there to explain every step as we went along he still gave us room to breathe and talk amongst ourselves. Even listening to other salesmen around us you can definitely tell that customer satisfaction is their priority. And not in a fake way. The next time Im shopping for a car Im looking to Prestige Toyota first. It was a very pleasurable experience. Thank you Andy and staff!!

Ed
Review №13

The Supply and Demand chain is wreaking a havoc in the car market nowadays. Thanks to John and Ryan of Prestige Toyota of Ramsey, we were able to get a brand new car for my wife with their help. Three weeks after the purchase, we are happy campers. We will be continuing customers of John P. and Ryan. Until the next new vehicle guys!

Ma
Review №14

First of all I would like to thank Sales associate Hermes Vera, such a nice and patient person, great communication. I am a first time buyer and I am more than thrilled that I chose this place for my new car. Great experience

Jo
Review №15

Leased a 2022 Toyota Corolla for my Son. I had the pleasure of meeting Sales Associate, Mohamed Kenawi. Mohamed was pleasant and knowledgeable who made the whole process of leasing a vehicle very smooth and stress free. I highly recommend Prestige Toyota and their Sales Associate, Mohamed Kenawi.

Ti
Review №16

Id like to take the time to acknowledge Chris Donofrio (Sales). He was extremely helpful, courteous and knowledgeable. It was a very good experience for me!

sa
Review №17

I have been using this dealership for years, but this year, they really stepped up to the plate and Rob was my salesperson, who helped tremendously. Osiris, the manager, made it streamline and effective. I love my new highlander and all of its new updates! Thank you gentlemen for the great service! Thats why I keep coming back!

Mu
Review №18

Reception was cordial and Jacqueline was prompt for attending and promised the service will be done in an hour 30 minutes. After waiting for over 2 hours and missed my PT appointment. She tried her best to check with service people in another building. Finally after 21/2 hrs my car was finally ready.

Ro
Review №19

I recently bought a car from this dealership. My salesman Jeff helped me throughout the entire process. It is very easy getting a car from this dealership. When and if I need my next car I will be sure to come here again, guaranteed. I highly recommend this dealership and specifically my salesman Jeff to anyone who is in the market. He is willing to go above and beyond. There is no communication gaps between us and it makes buying a car easy for everyone. I highly recommend Prestige Toyota in Ramsey and please call them for all your needs.

JO
Review №20

I am very impressed with how Prestige Toyota Ramsey treat their customers. The reason I had to visit the service department was because I was missing the key that opens the wheel locks. I was directed to the service manager who directed me to the parts manager and they gave me a whole new set of wheel locks with a key. I was invited to have coffee or tea and requested to sit in any area that I feel comfortable. The service center is very clean and the people there are very professional and pleasant. I will definitely consider using the services of prestige Toyota Ramsey whether it is purchasing cars or having my car serviced.

An
Review №21

Chris DOnofrio is absolutely the best car salesperson that I have ever dealt with in my lifetime!!! He is NOT pushy at all. It’s a pleasure to getting to know him. He’s a such a nice person with a great personality, too. Also, he’s very knowledgeable and extremely helpful with everything!! He was able to get me the specific car that I was looking for. I am completely satisfied with my new car purchase at the Prestige Toyota. Don’t go anywhere else!!!!

Ad
Review №22

Mohamed is very professional and helpful. I had a wonderful experience with him. I will recommend prestige toyota to anyone.

ar
Review №23

Great dealership, my associate was Mohamed Kenawi and he was the friendliest dude, super professional and courteous. He made the dealership buying experience easy and stress free. He went above and beyond by helping me drive my car back home since I had brought in my old car and didn’t have anyone else to help me drive. 10/10.

Gi
Review №24

I’ve worked with Chris D’Nofrio for the past 12 years leasing through Toyota. Always a pleasure to deal with. Toyota financial does need to get with the times and go electronic! Having to physically go in and wait 2 hours to sign paper documents is absurd.

kb
Review №25

Had a wonderful experience leasing a new car with Andy at Prestige Toyota. He went above and beyond to communicate with us and make the process seamless! Can’t say enough good things about what a positive experience it was working with Andy. We will definitely use him again in the future!

ch
Review №26

Just bought my 3rd car from Prestige yesterday and I couldnt be happier. If youre unsure where to look for a new vehicle, stop and see Andy Eagle over at Prestige. Hes as easy going a salesman as you will ever find. Never pushy, always honest with you. He even met me at the dealership after serving jury duty just to get me the car as soon as possible since he knew I was going away for the weekend and wanted to take my new car.

Ha
Review №27

From the minute we walked in, Mohamed was attentive and very excited to help. Mohamed you are the best. I would also suggest to stop by the coffee machine and grab yourself a free Cappuccino. You will not regret it. Great job guys. Will return soon to see what may be available.

Pa
Review №28

First, I would like to send a huge thanks to The general Manager Harshal Patel, who no matter what it took, got me into the deal that was right for me! Thank you to the salesperson, Hermes who was incredibly patient showing me a bunch of cars, and to the finance Manager who locked down the deal! Thank you all! You were incredible n it was a pleasure buying a car from you guys! Team was very professional n put me at ease !

Ay
Review №29

I loved the service in Prestige Toyota Dealership. Emmanuel helped me with buying two cars which I am completely satisfied with, a Toyota 4runner and a Toyota Corolla. He spent 7 hours of his day helping me with my purchases. He was very patient and efficient in providing me with all the assistance I needed. I’d highly recommend any customers in the future to go to Prestige Toyota Dealership in Ramsey, NJ and ask for Emmanuel.

Ty
Review №30

Mohammed was great fit my budget and got me a great deal

an
Review №31

I havent had much luck at this dealership. When I purchased my car, I was told it would come with an automatic starter and navigation to locate the car in a busy parking lot when you forget where you park. Unfortunately, none of this came with the vehicle. The salesman tried to make it right by having the service center install an automatic start on his dime. After installation, the manager of the service center didnt seem to know much about my vehicle or the automatic start. He proceeded to test it out with me. The automatic start started the car but as soon as you open the door to get in, it cuts off. Why in the world would I want an automatic start that turns off when you open the door? That defeats the purpose!!! Clearly, I wont be getting much use of that. I just had a visit yesterday for my 5k maintenance. It took about an hour even though I had an appointment so plan accordingly. I looked at the paperwork and they said they inspected my mats which annoyed me because Toyota provided no mats in my car and I paid for weathertech mats that I dont need them pulling out and dirtying up my car. What I thought was a cool feature here is that they always include a free car wash. I get to my car and there are dirty water spots all over my review mirrors and windows. You couldnt have dried it off? Its not like its cold outside. Also, there was still dirt on my car so there car wash is a joke. I brought the car in looking cleaner than when it came out. Not a fan! Im only giving 3 stars because there are some nice people who work there.

St
Review №32

My family and I were welcomed with a smile and left with even a bigger smile. Mr. Mohamed was very helpful and diligent throughout the whole process in purchasing our new car. Not only were we satisfied with his knowledge on everything but also extremely grateful for his patience. He made the process easy to understand and quick. Sal was also very knowledgeable throughout the finance process and explained thoroughly all the paperwork that we had to sign off on. In addition the staff was very welcoming including Osirs Cruz. We pretty much closed the place with them and even though we were their last client of the night it felt like when we first walked in!! Definitely recommend Prestige Toyota Ramsey.CH-R 2021 baby!!!

Sh
Review №33

Andy Eagle helped me learn nuances of my new highlander. He was awesome and he was patient and I appreciate his knowledge and his help. I had no idea this car had do much to offer. Thank you Andy

Jo
Review №34

Excellent reception, service advisor and technicians; new waiting area could use a few more outlets

Ja
Review №35

Just a great dealership. After dismal experiences at other local Toyota dealers, we returned to Prestige where I bought my first Camry 19 years ago. Cliff searched diligently through their future inventory to help me find a car with all the features I wanted ( no surcharges, no BS), Mohammed carefully completed my finance plan ( checking numbers carefully to complete the deal ), and Chris spent hours orienting us to the new vehicle on what had to be one of their busiest days at the dealership. Honest, professional and timely with updates on my new Camry; that’s the service you can expect at Prestige Toyota.

Ta
Review №36

I had an absolutely fantastic experience at Prestige Toyota. My sales associate was Andrew Eagle and he was exceptional. He has decades of invaluable knowledge, hes transparent, efficient, and straight to the point. There was no fooling around, and I got in and out of there with a great deal, and my dream truck in a timely manor. I am super pleased with the whole experience and wish everyone there an amazing future.

Ru
Review №37

Chris D’Onofrio was awesome throughout the purchase process. He kept me informed and the dealership honored their original estimate. I highly recommend Prestige Toyota and certainly Chris as the sales agent

Jo
Review №38

Great Service all around !Dealt with Stephen knowledgeable, friendly, beautiful facility!HIGHLY RECOMMENDED !!

Je
Review №39

I love this place!! All the staff were nice and friendly specially Joshua Merilus, he helped me to get my beautiful car, he was so nice, patient and helpful, I truly recommend Prestige Toyota of Ramsey.. if you go there look for Joshua, he is the best!

Pe
Review №40

Thank you Jonh Parra for the great deal. You were fantastic.

Ed
Review №41

I am very happy with the car itself. The reps were also very nice and helpful during the sale, and even stayed late for us.I am very unhappy with the service after the car was purchased, specifically the registration process:The sales rep took days to respond to each email, and did not give enough information when they did respond.The sales rep asked for my proof of residence two weeks after purchase. We had provided it when we purchased the car, but the rep insisted they didnt have it. I had to forward the email where we originally sent it. I assume this delayed our registration unnecessarily.I had to physically go to the dealership to get an answer about my temporary license, which was about to expire, despite emailing about it weeks beforehand. Only then I was told that I had to come in on expiration date to get a new one. When I said I wasnt free that day, they said theyd overnight the plates. The problem is that they overnighted the plates to the dealership, so I had rearrange work to go anyway.The car itself is great, but the service is unreliable and unresponsive.

Ke
Review №42

All good. Work was done quickly. Car feels good. Peter was extremely courteous, helpful and professional. An overall good experience right up until I got the bill.

Be
Review №43

Andy is the best. I got the vehicle I wanted at the best price available. Best car buying experience in my whole life! Thank you!! Kudos to the wonderful Andy!!! Prestige Toyota is the best and especially because of Andy & team.

Vi
Review №44

I went recently went to purchase my second car from their used car selection; I was helped my Mohamed who was extremely friendly and eager to answer any questions I had. Inside the building they also have a very accommodating waiting area. However for the financing was quite long, other than that amazing and would definitely come here again.

Se
Review №45

Being a first time buyer, needless to say I was a bit anxious and nervous. I was pleasantly pleased with my experience. My sales associate, Mohamed K., was very friendly and made my first time buying a car stress free. He explained each step thoroughly and carefully. Answered all of my questions and made me feel very comfortable. I will be recommending this location, and Mohamed as a sales rep, to anyone who is thinking of buying.

Ro
Review №46

On my way to work, and indication light up for Engine Check, I was in panic, I decided to stop at Toyota Service. Stephen & Tiana - were so nice and helpful, and knew what was the problem and it was solved in a minutes. Good and Kindness are the key for success and these two workers for sure have it. Thank You.

Jo
Review №47

I recently decided to trade in my 2012 Toyota Highlander, which had some water damage, and lease a 2021 Toyota Highlander Hybrid XLE. I loved having my old Highlander and dealing with Prestige Toyota of Ramsey in the past. I had purchased my old car there and also had it serviced there over the years, so I did not hesitate to go to their showroom to find a new car. My sales associate for this transaction was Mike Forte, who is a very likable, knowledgeable and considerate guy. Mike helped me every step of the way, was informative, communicated often and basically went out of his way to make sure I was happy with my choice. It really was a pleasure dealing with Mike and all the other staff at the showroom. This was my first time looking for a new car without any help from my husband and I felt very comfortable speaking and dealing with Mike. He took care of everything and even made it possible for me to get the color choice I wanted by looking at the inventory arriving the next week and suggesting I wait to get exactly want I wanted. Within two weeks I was driving away with my brand-new car, was able to trade in my old care for a decent price and was very happy with the leasing arrangement and price. All in all, a very pleasant experience and a sales associate, Mike Forte, and dealership I would highly recommend. 😊

Su
Review №48

Chris DOnofrio rocks!! Chris listened to our request and found us the perfect car! We couldnt be happier. The whole process was smooth as could be. Thank you Chris, we will definitely be back and recommending you to friends. Five stars are not enough!

Ke
Review №49

This was the best experience I have had buying a car was in and out

An
Review №50

My experience with prestige Toyota was awesome. First of all we was attended without an appointment, and immediately the sells representative, Hermes Peña attended us. I immediately told him the first thing I wanted to do was have a test drive with a Toyota Tacoma. Hermes gave me the keys and for my surprise he let me do the test drive alone with my son. After the test drive I chose the Toyota Tacoma as my next vehicle. The entire paperwork process was smooth and professional.My son and I were very comfortable making a deal with Hermes and the Toyota’s employee family. I was so glad to know that I could trade my Mini Cooper for my new Toyota. There was nothing wrong with my loving Mini Cooper but did to certain circumstances I had to change to a truck.Thank you very much to all the Toyota family and God bless to all.

Gn
Review №51

The worst dealership ever. They are available only when you are willing to buy a car. After the purchase, you are on your own. I bought my car it is been a month and haven’t received my registration and plate. They gave me temporary tag which is now expiring tomorrow . I called and nobody is helping me . They kept transferring me back and forth.

Ma
Review №52

Thank you very muchMoises Aguilarfor recommending me a very good carvery passive and professional

Zi
Review №53

Just purchased a car from prestige Toyota in Ramsey, NJ. Sales was great! They were there to answer any questions and help me have a smooth purchasing process, thank you. Special shot out to Car salesman Joshua Merilus at Prestige Toyota!

Ja
Review №54

10/19/21. Very dishonest. Over the phone they make you believe the car is in stock. When you arrive you are told that you can order one at a $6,000 mark up. What a waste of time. I have leased a Highlander, Sienna and a Camry from this dealership. I am never coming back.

Ch
Review №55

Cannot recommend this dealership. They have advertised prices that are not the price when you get there. For example, one price listed online, +$4k when you arrive because they claim they can charge more due to supply and demand due to the shortage of cars - fair enough, just advertise it that way so I dont show up with a different expectation. After discussing this, salesman told me he recommends I search for a different car. I am pretty sure he believes I am poor and cant afford the car so was trying to punt me.

Li
Review №56

Im so glad I chose Prestige Toyota to buy my next car. This will be my second Toyota in a row from Prestige. My first one was 15 years old when someone crashed into me and totalled it otherwise it would still be running. I had to get a new car immediately.Christopher DOnofrio was so helpful and knowledgeable and friendly. He was very pleasant to deal with. I highly recommend him. He made the whole process a breeze. Thank you!

Je
Review №57

My personal opinion of my car leasing experience was comfortable, pleasant, and professional. As a single woman, it can be difficult to navigate this process, but my salesman Chris Donofrio was respectful and helped me throughout the day. I love my new Rav 4. His patience and friendliness was unique. I highly recommend him and Prestige of Ramsey.

le
Review №58

Easiest lease buy out today at Prestige. Thanks to Andy & Muhammad. Even fit me in for new tires. Fast friendly service. I’ll be back for sure.

Jo
Review №59

I am sorry. My earlier review had to do with my Prestige Kingston experience. Not Prestige Ramsey. Your reply is everything one would have hoped. About them, we’ll wait and see. sorry that I didn’t notice Ramsey vs Kingston

Sc
Review №60

Bought roof racks online with my VIN number, and they didnt fit. I returned the roof racks, and was advised I missed a number in the VIN. The service desk advised that they could not give a return receipt when I returned the item, which sounded very shady, so I insisted on something in writing, which I kindly got. Fast forward over a month later and no refund has been issued. I called and was given the line to call back when a manager was around. I then emailed and four days later, no response. I eventually was forced to file claim with my credit card company and jump through more hoops.

de
Review №61

We came up from Maryland to view a 2018 Toyota xse Camry. Micheal Garcia was outstanding in his service, professionalism and knowledge from start to finish. He made sure we were accommodated from the moment we stepped in until we pulled off the lot. He also worked his magic to get us a fair price(in a tough used car market) . If your in the area I highly recommend you ask for Micheal Garcia

As
Review №62

I recently purchased a new car at Prestige Toyota in Ramsey and I am so pleased with the service. Andrew Eagle was kind and upfront about the whole process. He was very personable and even bought me a bag of bagels! On the day I purchased the car, Andrew had everything ready to go and answered all of my questions, which made things so much easier. Krystina was also very helpful. I would definitely recommend buying a car from this dealership!

Ja
Review №63

I recently purchased a Certified Pre-Owned vehicle from Prestige Toyota of Ramsey and had an amazing experience with Michael Garcia. Michael ensured that I not only received impeccable service, but also a reliable vehicle for my daily commute to the city for work. As a first time car buyer, finding the right car can be overwhelming. Michael was incredibly thorough and took the time to explain the features and specs of each vehicle. He listened to what I wanted and needed in a car without any pressure or assumptions. He is reliable and honest. Whether you are an experienced or new car buyer, I highly recommend booking an appointment with him to purchase your next vehicle with confidence.I love my RAV4. And yes, if you booked an appointment with Michael you’d write a review like this too.

Ch
Review №64

Excellent service department! Timely and proactive communication using both text and calls as needed to stay up to date on service. Our service advisor Krystal goes above and beyond to take great care of our car and is always a pleasure to work with! Great job!

yu
Review №65

Great customer service. The employees were outstanding, very helpful. I purchased a car from here the other day, the process was quick and made it easy for me and my son. I am not a native English speaker, but they took their time and helped me. I was assisted by Mohamed Kenawi. He made it very helpful. I highly recommend this dealership.

Ma
Review №66

Mohamed Kenawi gave me the best service I’ve had car shopping. No one made the experience easier than Mohamed did!

Li
Review №67

We have just purchased our 4th vehicle from Chris Donofrio at Prestige Toyota in Ramsey. Working with Chris is like having a relative in the car business, since he always treat you like family, with Honesty and Integrity!So nice to work with someone that lets you know the price of the car without having to haggle back and forth before you get to the bottom line. We have had great experience with Chris and Prestige, Always patient and available Chris has always gone above and beyond to help us in so many ways. We really appreciate and trust Chris and would highly recommend him and Prestige.!

St
Review №68

Really amazing dealership! I came by in early July with my mother in law and bought a new Camry. Joshua was so helpful throughout the whole process and made the experience stress free. Will definitely be recommending him and the dealership in the future.

Wa
Review №69

Mohamad ghazoul was very professional and helpful, he was great in explaining the car features. Thank you and I really recommend this dealership and mohamad ghazoul

Ri
Review №70

Very responsive. Jaff and Ryan were great to work with. Found a suitable vehicle quickly and we got lucky and had it delivered in days

Ju
Review №71

It was a great buying experience! Emanuel helped me out throughout the process. He was very professional and kind. I would definitely recommend him and the team at Toyota Ramsey for any one who is seeking to buy a car.

Mr
Review №72

When I was in market for a new (to-me) car I thought of Prestige Toyota first and foremost despite living near a number of dealers nearer my home. I was quickly and professionally greeted and without hassle got to try the vehicles of which I was interested. Hermes Pena took five-star care of me, addressed questions and concerns and with that saw me through to the final sale with satisfaction! As with any dealer eat before you go there, do your research, etc... Overall a comfortable experience and if/when need arises I would be right back and looking for Hermes & the team there to take care of me and my familys needs again! Thank you!!

Ka
Review №73

My Husband & I just bought a new 2019 Toyota RAV4. Our Salesman Andy was fabulous! very pleasant personality. He was not pushy like most can be and let us review all about our car. Test ride was great I knew before I left the parking lot that I was going to own it! great ride and fully loaded to my expectations. And Ruddy in the Finance Department was awesome he went over every detail with us. They both were fabulous and it was an enjoyable experience. Highly recommend! We drove off with a beautiful Red 2019 Toyota first Toyota we ever had.

Se
Review №74

My wife and I had a great experience buying our Toyota Highlander at Prestige Toyota. Mohamed Kenawi made the process simple, fast and easy. He even stayed late to finish the transaction so the car would be ready for us. He really went above and beyond when it came to customer service. We finally got the family car of our dreams thanks to Mohamed. Thank you!

Te
Review №75

Great professional staff and a easy going atmosphere. Best selection for sure in the area. For sure earned a customer!

Pa
Review №76

Came in a couple weeks ago and I must say, the service at Prestige was much better than other dealerships in the area. They were very attentive and knowledgeable when it came to the cars. Joshua Merilus did a really good job helping us get what we needed. Will definitely be back in the future.

Jo
Review №77

Clif Montes walked us through the entire process of purchasing our familys new Toyota RAV4 Prime Hybrid in a way we could easily understand, and had us in and out in no time. Thank you for all your help and making this purchase possible Clif!

Er
Review №78

I went into Prestige dealership knowing what I wanted and came out with a smile 😃. I cant thank my sales man Robert (Rob) enough for his kindness, trustworthy, patience and top of the line Professionalism. If you are looking for someone to sell you a car go to Rob. Hands down great experience. 👍Thank you all again for my new Rav4 hybrid.

Ch
Review №79

The staff from reception, service consultants and cashiers are great! Plenty of seats to wait with vending machines, microwave and coffee machine. With everywhere being shirt staffed they get the job done.

Jo
Review №80

I went in for 1 specific used truck. I had seen it online and wanted to drive it to see if it was right for us. Andy Eagle was the best. No pressure, willing to negotiate, and I always felt he had my best interests at heart. The whole negotiating process took less than an hour! He came back with a fair price! There were some issues with the truck and he promised to have them all taken care of when I came back to pick up the truck. The truck was better than I expected and in great shape we when drove it off the lot. If you go to Prestige to get a car, ask for Andy!

El
Review №81

An outstanding dealership with excellent salespeople. I worked with John Parra and he was ready and willing to help me get exactly what I wanted and made the process as easy as possible to do so. Everyone was friendly, personable, always available and quick to respond to any and all questions. If youre looking for a new Toyota, definitely go here, you will not be disappointed.

Je
Review №82

I got in there with no car, and got out with an amazing one, thanks to Rose and Ruddy. I had a great and quick experience. 100% recommended!

Le
Review №83

My wife and I ended up purchasing a beautiful vehicle at Prestige Toyota in Ramsey with the help of Hermes and Sal. Both employees were very polite and helpful in our transaction. I highly recommend asking for Hermes to help you in your search for a new car. I will be returning to Prestige in the future when necessary.

Jo
Review №84

My guy Josh Merilus and the rest of guys down at Toyota of Ramsey made buying my first car a walk in the park! Everything went smooth and easy! Definitely recommend buying there, make sure you ask for Josh!

Je
Review №85

Great experience at Prestige Toyota! My salesperson Chris D was extremely helpful in buying my new 4Runner! Great customer service, I couldn’t be happier!

Je
Review №86

Chris was so helpful and made the process so simple. He alleviated any stress we had and we love our new truck.

Lo
Review №87

SORRY BUT I CANNOT GIVE A GOOD ONE. I SENT MY FIANCE, GEORGE, TO BRING THE CAR IN FOR SERVICE. HE ASKED SEVERAL TIMES TO BE INFORMED OF WHAT WORK WAS NEEDED BUT NO ONE DID - UNTIL THE INVOICE CAME. IT SHOWED THAT THE TIRES WERE ROTATED WHICH I FEEL WAS NOT NECESSARY AS I WAS CHARGED THE PREVIOUS SERVICE FOR IT - AND WITH THE PANDEMIC WE HAVE TRAVELED ONLY LOCALLY. BY THE WAY, WE BROUGHT THE CAR FOR SERVICING BECAUSE OUR TIRE PRESSURE WAS LOW. WHEN GEORGE LEFT THE SERVICE CENTER, HE NOTICED THAT THE LIGHT WAS STILL ON. HE DROVE BACK TO HAVE IT DONE! IS IT COMMON PRACTICE TO ROTATE THE TIRED AND NOT CHECK IF THE TIRE PRESSURE IS OK? THE SERVICE CENTER WAS RELOCATED FROM THE ONE I HAVE BROUGHT MY CAR FOR MANY, MANY YEARS. I HAVE LOST MY CONFIDENCE!

Jo
Review №88

Great, simple experience with Jeff Jafry from sales in the purchase of a new Corolla. Very informative and a great gentleman. received a fair price and we are very happy with the purchase

Ma
Review №89

Such a great experience doing business with Prestige Toyota. If you ever need someone that gets you the best deal, Mohamed Kenawi is your man. He got me a 2018 Toyota Highlander with less than 30K miles (like new) for a great price. Also the Finance Manager OC is great. Best explanation ever when youre signing all the paperwork. Will do business with them again 100% sure!!

Sh
Review №90

I found the car online then called and spoke to Ana about the vehicle. She gave me the out the door price, I made a deposit, I signed papers with Moises and Moe the next morning and drove my car five hours home. After driving with three kids I was thankful the process was so simple. Thank you!

Jo
Review №91

We just leased our sixth vehicle from Prestige Toyota. We deal consistently with Andy Eagle and couldn’t be more satisfied. Andy is a true professional and treats you like family. He expedites every process, makes sure you feel comfortable with the vehicle, and explains everything in depth. Furthermore, the last vehicle we leased was replacing a totaled one, and we had the new vehicle within just a few hours of calling the dealer. If you are in the market for a vehicle from Prestige Toyota, be sure to talk to Andy. He’s a class act and a gentleman.

Sc
Review №92

I had a great experience at Prestige Toyota. Excellent customer from Andy Eagle and staff. I highly recommend this dealership.

Ri
Review №93

Walked into the dealership not knowing what to expect and was met by a salesman named Joshua Merilus. Joshua went out of his way to show us numerous vehicles and take said vehicles out on test drives and answer every question that me and my wife and daughter asked him. He went above and beyond helping us and after seeing how professional and accommodating he was towards us, we wound up leasing a new RAV 4 from him. Anyone looking to buy or lease should definitely check out Prestige Toyota and please ask for Joshua. Prestige Toyota is lucky to have him as an employee and we were lucky to wind up dealing with him!!!

Ni
Review №94

I came to prestige Toyota to finalize my lease and purchase the car afterwards. The whole process was handled by Andrew Eagle, who made the process completely painless and easy. I can not recommend him enough and suggest you reach out to him if looking to purchase a car.

St
Review №95

My girlfriend & I went on a Friday to see a car she was interested in. Although it was very close to closing time salesman Joshua took the time to show us multiple cars. My girlfriend was undecided so we came back Saturday morning where he had MASSIVE Patience with her because she wanted to see and compare all the cars. He brung all the cars up to the front and worked with us for HOURS. He made sure the car was inspected AND detailed for her. He was an amazing help. Never rushed us and understood everything. If you guys want a good salesman, though im sure they’re all good, I would give Joshua a shot.

Da
Review №96

Amazing service wanted to give a big thanks to our salesperson Hermes & finance manager Chris. The process was long and hard one due to bad credit of my own and they were able to work with me on my payments and interest rates and was able to put me in my dream car I have wanted for so long ... ohh yeahh, they also made the waiting experience great as we were treated to a nice meal while we waited for everything to be finalized.I want to give a big thank you again

Ja
Review №97

DO NOT BUY A USED CAR HERE! We bought a used vehicle from Ramsey Toyota and they hid the actual mileage from us. The vehicle was advertised as a lease return with 35K on it, the real mileage was close to 80K. They now refuse to answer my calls after learning of the issue. Buyers beware of this business and any affiliated businesses!!!

Ni
Review №98

I would give NO stars if I could. Salesperson was very pushy and only cared about getting me into anything he could, just so he could get his sale. He even tried to sell me a car extremely outside the price range he specifically asked me for. I also said I already had financing, but he repeatedly tried to get me to see the dealerships finance dept to get them to do my financing. Every question I had was answered with I dont know or Im not sure. The dealership also tried to add Non-tax fees of a few hundred dollars, which no one could give an explanation or description of what they were for when asked. Dealership also tried to add a DOC fee of $799! Yup Jersey has no regulations on that, but thankfully NY does for $75 only. Take your business elsewhere if you want honest business like I did. Elsewhere I got much lower rates, more deals and much more incentives.

Ka
Review №99

I recently purchased my Toyota Highlander from Prestige Toyota. My salesman, Andy Eagle, was exceptional from start to finish -- very knowledgeable & professional. Thank you Andy for making this such an enjoyable car-buying experience!

bo
Review №100

Great service, always kept me abreast of service problems that had to be taken care of.Pete I. is a great service manager.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:1096 NJ-17, Ramsey, NJ 07446, United States
  • Site:https://prestigetoyota.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 844-838-7792
Categories
  • Toyota dealer
  • Car dealer
  • Car finance and loan company
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–6PM
  • Sunday:9AM–7PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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