user
Big 5 Sporting Goods
1365 W Iron Springs Rd #1, Prescott, AZ 86305, United States
Appearance
Big 5 Sporting Goods
Comments
El
Review №1

I was finally able to find a place that sells wide athletic shoes! I also appreciate the Veterans discount here.

da
Review №2

They wont let you use the bathroomSo no money for you

Da
Review №3

I like the store. Good selection... When I needed help I had to go looking for someone. I found three employees at the resister socializing with each other. They seemed to know this wasnt right because they dispersed after one if them was trying to help.

Ja
Review №4

Its nice to have this store close to us.

Br
Review №5

Helpful staff. Wide selection of sports apparel.

Ba
Review №6

Very helpful they didnt my husband sneakers in both the colors he wanted so they found them for us at another store. Good customer service 👍

To
Review №7

Thank you Tim manager and his crew....I needed to exchange defective steel toe boots and they took care of me...It was worth the drive from Dewey AZ. Thank you.....

Jo
Review №8

Awesome customer service. Definitely recommend.

Ru
Review №9

Big 5 doesnt carry the latest shoes, but has last years models of common brands for reduced prices. The shoe sale persons are patient and helpful. I dont usually buy other items there, so I cant speak to their other items.

Jo
Review №10

Morgan is amazing!!! Never had a sales rep go so above and beyond! This girl needs a raise!

ma
Review №11

Big 5 had everything we needed for a trip to the Salt River tomorrow, lots of quality items with excellent customer service.

Sh
Review №12

Got what I needed at a reasonable price

Re
Review №13

Absolutely love their customer service. Friendly workers, great prices .

Jo
Review №14

Decent selection of goalkeeper gloves.

Be
Review №15

Nice little store. Terrible employees. All employees were standing behind the counter chatting amongst each other ignoring customers in the store. I had to go to them multiple times to ask for different size shoes to try on. Then when I pay, the childish boy tries to flip the receipt all cool like to impress his female coworkers, causing it to fall to the floor and doesnt even apologize. All around terrible experience.

Sc
Review №16

Smaller store, (Im used to bigger foot print in the Phoenix area), helpful and friendly staff. A friend got a good deal on a 5 person tent, $79 + tax. Store was very clean. Lots of merch selections.

Mi
Review №17

Good basic sports store .

Sc
Review №18

Always fun to go to, even just to look around. Great deals in shoes and camping stuff

Cy
Review №19

Best selection for sports equipment and fishing supplies. Plenty of lawn fishing. And sports event chairs and water bottles. Plus any size ice chest.

Ja
Review №20

This store is huge and very friendly staff.

Sc
Review №21

Very helpful staff, took the time to get me what I was looking for.

Ji
Review №22

Great customer service

An
Review №23

We went in to buy exercise equipment. The sales associates were very knowledgeable and helpful. They even helped us load it into our vehicle. Very happy with the service. Love working out in our new home gym.

Da
Review №24

Returned a pair of hiking boots about 2 months later and they took them back no problem- very thankful for their customer service. They have a huge selection of boots/shoes and sporting equipment. Also, excellent prices and sales! highly recommend the Big 5 store!

Ra
Review №25

Im not a big Sports guy but I like to camp. Big 5 tends to have a good selection of inexpensive camping gear. Its not going to be the lightest gear ever but itll get you by.I also love that every week they have a pocket knife on sale for about $20. Once again these arent the greatest pocketknives ever but theyre perfect for every day carry were you plan to use and maybe even abuse your knife. At 20 bucks, if you lose one, its no big deal. The $20 pocket knife sale is probably why I go into Big 5 the most.I also do like their store brand hiking pants as well the convertible ones... Pacific Crest I think theyre called.Ive also gotten a pretty good deal on some of their Columbia clothing.This newest Store in Prescott has great employees that are always helpful and knowledgeable.

O
Review №26

They have 12 gauge buckshot and 9mm hollow points. Gotta love that!

Bu
Review №27

Based on the ads in the newspaper, you might think Big 5 carries only cheap sports equipment. I was pleasantly surprised - they do carry cheap stuff but they have a good selection of quality sports gear. This store had more than enough pleasant sales people to help us and answer our questions, although 1 of them needs to unlock the door to the changing room for you. Maybe their customers are a function of their advertising?

Sh
Review №28

Theyve got frog rain gear and didnt know! Lil

Bi
Review №29

Great service nice place

Ac
Review №30

I went to this Big 5 to purchase a pair of hiking boots. Upon entering this Big 5 I immediately noticed how clean and organized the store was. I was immediately greeted by one of the workers. She directed me to the shoe department and found me a shoe salesmen to provide assistance. I am not very well versed when it comes to shopping for hiking boots but the salesmen really helped me out and I found a great fitting pair of hiking boots. Very satisfied.

Ma
Review №31

The sales gal that helped me was very patient. The store had all the sizes I wanted to try in stock. The prices are amazing.

Ji
Review №32

Drop my Sunday afternoon to look at some pickleball equipment. Wandering around the store for about 15 minutes we werent ever greeted and no one wanted to help us.as we check out again we arent greeted as we approached the counter and no one says anything to us we just get stared at. This is all the way three employees all hanging out behind the cash registers are criticizing someone who just left the store. Saying I think that was a she not a he. Ha ha ha. Weve been in the store twice ever. And both times the employees were pretty horrible. Hello management?

Ma
Review №33

Well stocked and the best part is the staff. They are good at assisting without hovering. This seems to be a lost art. Kudos to whoever is setting the standard for customer service.

Ro
Review №34

The person who served me was excellent. Thank you very much.

Mi
Review №35

Great staff! Good prices on popular brands! When you shop sales always a good deal!

Ch
Review №36

Well stocked and a friendly, helpful staff.

Ge
Review №37

This place sucks. Its super packed with merchandise that makes it super difficult to navigate around the store and there is nothing in order.The children left in charge couldnt be bothered to help you if their lives depended on it. We went in looking for football fear for my 6 year old they looked at us like we spoke a whole different language. They went to the back and brought two boxes of jumbled stuff and basically left us to sift through the mess.Checking out was ridiculous as three employees stood 25 feet away from the register and we stood there for a good 5-7 minutes before one boy sheepishly asked: are you ready to check out?

St
Review №38

Ive been there many times, though at many of different stores. This one I particularly liked. I just needed some athletic shoes. The salesperson was most helpful on deciding which shoes to get. Wasnt very busy there.

La
Review №39

I love the manager of this store! He is so friendly and helpful, not pushy at all just there to help if you need. I ended up returning a sleeping bag that didnt zip and he gave me store credit no questions ask. Theres a ton of parking and there open till 8 most nights which is great.

R
Review №40

Good prices. Some staff never say thank you. Some say no problem which is really poor etiquette for an employee, at least in my book.

My
Review №41

Its a good Big 5, all sporting goods stores are some level of expensive but thats part of the genre. Lots of variety, attentive staff, clean and organized, easy peasy.

Gw
Review №42

Fou d what we needed quickly. Staff were knowledgeable and very helpful. Always a pleasure shopping at Big 5

J
Review №43

Dont buys anything here until may 31st unless your 110% sure your satisfied. No returns.

Ja
Review №44

People are nice.

Iv
Review №45

Helpful employees well stocked and great prices

Ev
Review №46

Upon entering we were greeted by a very happy smile Devanie was wonderful. She helped us make a great choice on a Quick shade canopy. We even found a basketball 🤗. Great service, super clean store SUPER HAPPY SHOPPERS. Thanks Devanie!

Mi
Review №47

Got the jacket I needed very helpful staff I was pleased with my experience

La
Review №48

Nice sporting goods store with a friendly staff. We enjoyed shopping there.

Le
Review №49

Ouch those boots hurt, but wow the store has plenty to choose from

Mi
Review №50

I read that the planet Saturn is going to be really close to the earth all month in June and it is visible using binoculars you can even see its two moons so I went to big 5 to see what they had I found a fairly good pair for a reasonable price, the staff were great

Ch
Review №51

I see a lot of people had a Good experience at this store i wish i could say the same we were in the store during a storm and the only customers there are patronage was repaid by 3 employees following us around and taking turns hitting on my wife she was so upset she left the store as we went to the register were the clerk took both shoes we were buying out of the box and the paper out of the shoes and box looking for any hidden items he them let me pay for the shoes and a pair of swimming googles before demanding that it was store policy to see my credit card and drivers license after having paid for my items. I have shopped at this store several times and never been treated like this nor has my wife. I should mention my disabled son was with me and wanted to know why people were talking to mom this way. These are not good people or employees and i hope big 5 replaces them all with deserving employees who respect the people who are willing to pass by walmart were i could have got both of these items for the same or less money to support a business that is part of a chain but owned by a resident of are city.

Ou
Review №52

Good selection of sporting goods. And they have airguns, guns and ammo.

sa
Review №53

Great value using a coupon on an already reduced price item. I saved $40.00!!!

La
Review №54

Helpful staff. Kind of quiet. The hat I was looking for was out of season.

Bo
Review №55

Bryan was incredibly knowledgeable and helpful in helping me try on tennis shoes and running shoes. He was also extremely patient since I had to try on quite a few different pairs.

Le
Review №56

Always have exactly what Im looking for at a fair price. Most of the time the employees are attentive and knowledgeable in available inventory.

Mi
Review №57

Love this store! Mom-and-pop feel with all the latest and greatest outdoor gear at reasonable prices

Ci
Review №58

Great prices and selections. Finished our Christmas shopping today.

Mi
Review №59

Very helpful and friendly staff. Great deal on golf balls.

St
Review №60

The staff are always nearby and willing to help.

al
Review №61

Has all your sporting goods needs. They didnt have a Steelers beanie, but called a couple stores for me. Very nice staff !!

Jo
Review №62

Went there and bought a life vest good quality at a discount price

Er
Review №63

Its a sad place.

Bo
Review №64

Service was very good. Unfortunately I wear size 11 workout shoes and they only had size 10s, so I was out of luck.However if you need excellent running or hiking socks. Ask to see the Therlo socks. Little pricy but I am darnning a 6 year old pair that is still in great shape except where my toenail rubs through.

De
Review №65

Friendly people.Good brands. Great prices.

Sa
Review №66

Daniel, a Big 5 salesman was perfect. Helpful, informative, knowledgeable, but not pushy. Im happy.

Li
Review №67

Had just what I needed. Great old fashioned shopping experience.

Ke
Review №68

Staff were not very helpful and knowledgeable about picking out fishing gear.

Ph
Review №69

Sportsmans and Outdoorsmans paradise! Need I say more?

ly
Review №70

Great experience! Everyone was very helpful.

Ch
Review №71

Pretty decent prices and coupons available online. Staff was very friendly & helpful.

Al
Review №72

Great sporring goods srore excellent service

Jo
Review №73

Its all good and great sports eqmt and shoes.

Cr
Review №74

Great deals on all sporting goods.

St
Review №75

Both employees were bothered that I asked for assistance. Neither employee wanted to be there. Ample parking.

Un
Review №76

Very good place, good people, very polite also. Drove over to get a shotgun, they were awesome.

Jo
Review №77

They always have what I need at a decent price

Ma
Review №78

Good service. A good sale on.

Ad
Review №79

Good parking and peps are helpful

Da
Review №80

Friendly and very helpful staff always have what I need

Ar
Review №81

Outstanding manager, great service, makes me want to go there again

Cl
Review №82

They have a full range of things for you but be careful you might get it at half price at Walmart across the street I went there to buy a small cooler then let across the street to Walmart and it was $25 cheaper

Ev
Review №83

It was good to shopping there.they have good safe to buy...

ph
Review №84

Great place to get hiking boots, great prices.

Cl
Review №85

They have a big variety of all kinds of things but be careful across the street at Walmart could be half price for the same thing you want but then again they have a lot of things that Walmart does not have

Ca
Review №86

Very helpful staff, nice selection and decent prices.

An
Review №87

Lots of stuff packed into a small place. Staff was very helpful.

Sh
Review №88

Clean. Organized. Helpful staff.

Vi
Review №89

Friendly staff, great range and pricing of all my favorite sports gear!

Ca
Review №90

We went into the store looking for a item but couldnt find it, 3 workers standing around, one talking to a customer and no one come to help, I had to go get find some one, its morning time no ones shopping but us

Pa
Review №91

Small store but very helpful employees.

Ry
Review №92

Love some of the deals you can get here

Li
Review №93

Fair prices good staff

Ri
Review №94

Ive always liked Big 5 stores... and this is a pretty good one...:)

SP
Review №95

Bought shoes today and was helped by a young lady with shoulder length red hair (sorry, didnt get her name). She was very patient and made sure we got what we needed. Thanks!

La
Review №96

Staff is cool. My favorite Big 5.

Ch
Review №97

Great people,Great customer service.

ke
Review №98

I always find what Im looking for here.

Ci
Review №99

Huge variety of sporting goods nice employees

Ji
Review №100

Lors of nice stuff at great prices

Information
14 Photos
100 Comments
4.3 Rating
  • Address:1365 W Iron Springs Rd #1, Prescott, AZ 86305, United States
  • Site:http://big5sportinggoods.com/
  • Phone:+1 928-445-0535
Categories
  • Camping store
  • Sporting goods store
  • Clothing store
  • Outdoor sports store
  • Running store
  • Shoe store
  • Sportswear store
Working hours
  • Monday:10AM–7:30PM
  • Tuesday:10AM–8PM
  • Wednesday:9AM–7:30PM
  • Thursday:10AM–7:30PM
  • Friday:10AM–7:30PM
  • Saturday:10AM–7:30PM
  • Sunday:10AM–7:30PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations