David, the service writer was very personal and confirmed all necessary information including the anticipated cost before I left. When returning to pick up the vehicle, earlier than expected, David was able to provide the additional information requested. Expected work appears to have been completed as per the work order.Have been very satisfied with Hendricks Honda.

Great experience with Hendrick Honda Pompano Beach. The staff is friendly and helpful. Christian was great from beginning to end of the sales process and made sure the vehicle looked its best before delivery. We could not be happier with Christian and the staff at Hendrick Honda.

Deborah Hartley Service Representative is exceptional. Not only does she actually know about the mechanics of cars she is totally customer focused. Sadly my fairly new car did not start after a long visit to NYC. Deborah took extra care to make sure the car was in perfect working order before we left. Everything was done timely while I waited. Ask for Deborah if you bring your Honda in for service. She is great!!

Amazing experience at Hendricks Honda. As soon as I walked in, I was greeted with professionalism and a customer centric company culture dedicated to client satisfaction. My salesperson, Gregory, was so pleasant and found me a car that I adore. Omar was very helpful with explaining the financing options and ultimately provided me a financing option that met my needs. Greg went the extra mile and went so far to drive to enterprise with me to return my rental car. Amazing experience shopping here. Highly recommend!

Let me start off by saying this, I am not one to give anyone reviews on good or bad services. But after this amazing experience that my family and I had at Hendrick Honda, this review from me was a must. We had such an unforgettable experience with everyone that worked with us from start to finish. From the salesman whos name was Greg, and the sales manager whos name is Omar.. They all helped us to make the best final decision for what would be best for our family. There was no pushing what so ever on their end. As we got skeptical at points, they just kept working with us more and more to the point of not being able to pass this deal up. They worked with us beyond measures. Weve been with Hendrick Honda going on 11yrs and this was by far the most unforgettable experience. My family drove out the parking lot with such joy. I could never see us with any other car company. Take it from me when I say, being a Hendrick Honda customer is who you want to be. Because they truly care about their customers.

My service rep was Deborah. She was Excellent. Very knowledgeable. I was in and out within an hour. Nice smooth operation. I will go back.

Mansur and JP are 2 of the main reasons I continue to purchase my cars from Honda in Pompano. It’s important to feel respected and appreciated when you are spending your time and hard earned money in a business. Thanks Honda! Great cars! Great Service! Great Staff!!!😊

So I was helping a friend who is a very busy person get a dent fixed in her brand new 2022 civic and Latoya (I hope that’s the correct spelling) was absolutely wonderful! Her and the two guys who I wished I got the names of all were very friendly! Being someone who deals with anxiety they definitely made me feel comfortable and had me in and out in less than 20 minutes!

Excellent Service! See JP if you need anything serviced. He truly keeps the best interested of the client in mind when making suggestions and serving his customers. He had me in and out same day and even shuttled me back to my office while my car was being serviced.I am new to town and am so happy that I am found a service advisor and a dealership that I can trust! THANKS JP!

VERY DISAPPOINTED.Weeks ago we took our 2002 Honda to this dealership since, although we live in the Coral Springs area, we were better off driving all the way to Pompano to get our Honda cars checked/fixed there because the Honda dealership in Coral Springs is notorious for charging a fortune for anything and always (and curiously) finds issues that end up being not true...We had previously taken the 2002 car elsewhere (not Honda) for a checkup and we were told that this was a great car, that the engine was in good shape even though its age but they didnt fix an AC issue where the air doesnt cool.So naturally we took the car to Honda Hendrick Pompano since weve been there before, its Honda, and we wanted to make sure we got the right spare parts or anything that the car needed.We were told the car needed a host of different belts changed in the engine area and a few other things which we ended up paying for worth more than $1000.We pick up the car and somewhere on the road the car starts overheating, something which *never* happened before, we pulled over and waited until the car cooled and managed to return the car without the AC on.After another stay at Honda and more hundreds of dollars, pick up the car, this time we were told that they got the issue and everything was fine.Days later, once again, the AC doesnt work. We took the car back in and after another stay and more HUNDREDS of $, we were promised thats it, its fixed.Well, lo and behold, the AC again doesnt cool. We take it back in again, leave it there and of course now its something else that somehow they couldnt figure out initially (even though theyre Honda) and its going to be more HUNDREDS of $.This time we declined to keep burning money. Perhaps they got the wrong impression that somehow were related to Bill Gates or Jeff Bezos.Even though the customer service person we dealt with, Brian, was very nice and helpful, and he wasnt happy that this kept happening at a great expense for us, were sure his bosses and corporate owners of this dealership must be very happy.This is Honda, they should have *knowledgeable* and *honest* people in staff who could have told us in the beginning what was truly wrong with the AC and we couldve decided back then instead of them dangling the carrot every time and having us go back repeatedly and pay hundreds and hundreds of dollars for nothing. Were back to square one, having now to look for another place that knows what theyre doing without charging a fortune.

Marlon was my advisor and I am really happy how he helped me. I just had a knee surgery couple months ago and had complications and needed to use the crutches to walk and Marlon made sure that I was safe. He opened the door for me in the waiting room. Marlon really took the time to make sure that I don’t have to wait for a long time because of my condition. Marlon also had someone to get my car for me when the service was done so I don’t have to walk outside. Please give a recognition to Marlon Gueriro for his excellent customer service. I will make sure the next service that I schedule I will look for Marlon. Thank you so much. Dolores Concepcion

I went here about a week ago about my A/C taking a while to get cool. They told me I had to get a new A/C compressor which would cost over $700, but my car still blew cool air, keep in mind I have a 2015 Honda Civic. I took it to a different mechanic and they said it was fine and I had no leaks all they did was put coolant in my car and it was back to new. I know dealerships like to take money but this was ridiculous.

Omar and his staff were amazing!! They took a lot of time to work with us to get the car we wanted at the price we wanted!!! I really love my car from Hendrick Honda thank you so much!!!!!!

Hendrick Honda Team is excellent. Everyone, from sales to service, greeted and treated us like family from the moment we entered the door. Being recently relocated from Georgia, I was apprehensive about starting over at a new Honda dealership for service. The Hendrix Honda Team put me and my husband at ease. The kids had a fun time too! Ive read the reviews about other Honda dealerships in the area and chose Hendrix based on great reviews. Overall, we are pleased and would recommend everyone to try them. Hendrix Honda Pompano Beach is the leader of the pack!

I had an unbelievable experience. Cristhian, my sales person, could not have been more responsive and accommodating. A consumate professional. Long after the deal was consummated, he still took the time and care to make sure I understood every aspect of how my new car worked. I would recommend that anyone interested in buying a car, should stop and see Cristhian first!!!

When ever you are in need of a car stop by Pompano Honda ask for Quentin he is such a wonderful humble young man that will go the extra mile for you as well as others heWill help assess you in all your car buying needs and questions.I have been in the Honda family for many years and everyone that I have ever meet there has always made me and my family fill like more than a customer. I appreciate each and everyone of youThank you,

Luana and Mike was courteous and professional. Totally explained what was going on and helped me get a loaner so I still could get around.

From first greet on it was perfect.done in less than an hour,great job Guys

After an exhausting horrible ordeal at another Honda Service Center my friends recommended I go to Hendrick Honda in Pompano on US1.I was not expecting to be treated like a VIP, I just wanted my car to be looked at by a professional and fixed by Honda. The AC was blowing warm and the car was out of warranty by about 3 months. I made an appointment and hoped for the best. I arrived and was greeted not just by David Butterly, my Service Advisor but by everyone that works at Hendricks. Everyone was so nice they made me feel at home as soon as I stepped out of my vehicle.David took the time to explain everything to us and immediately consulted with the head of service. They had an idea what was wrong with the car and had an idea of how much it would cost. David explained that he would be able to contact Honda and ask for an extension grace period for my AC. he went out of his way to make sure we did not have any unnecessary costs. He was actually able to get Honda to cover most of the repair. All this in a couple of hours. David helped me make an informed and beneficial decision about my car and I had it back fixed perfectly the next day. Taking your car to the dealer for service is an important decision and David understands this. His kind attitude was a bonus to his incredible work ethic, he will truly make you feel like he is in your corner. Hendrick Honda in Pompano will have my business forever.

I had such a pleasant experience at the dealership. I was greeted by a gentleman named Sandy, he politely offered me water, made sure I was at ease, answered all my questions and checked on me from time to time while the car was being serviced reassuring me that it will be done shortly. Customer service at its best ! I will definitively refer people there especially to him. Keep it up the team is doing a great job.

I brought my car in for an oil change + tire rotation, and it was my first service since purchasing my car in April. The front desk team was very friendly in guiding me on where to go, and the service team was also very friendly with getting me checked in for my services and making sure that I was getting everything I need. Service took about an hour, but felt much quicker since I kept myself busy while waiting. Very friendly and professional team, and I’m grateful for the inspection checklist that I was sent home with as well.

Mansoor and the General manager are some of the best individuals that helped me with my car purchase. Hendrick Honda time and time again proves to be the best dealer for Honda cars. They team members are professional, educative, and friendly-. Ive been buying cars for many years now- and will continue to do so from Hendrick.

Great Experience!Thanks to Greg, business was a breeze!Fair and honest all along while getting my wife the exact car she wanted. After corresponding via phone and text, Greg delivered the car to our house. We greatly appreciate his politeness and professionalism. Thanks again Greg!

Visit to Hendrick Honda was actually pleasant! John Burdee went above and beyond to help us every step of the way to pick the perfect car. Everyone is welcoming, helpful, and professional. 100% recommended.

First of all everyone there was very nice and very polite and things went as quickly as a car dealer can possibly make them go. However I was in there the day before questioning a sales manager about the price of the vehicle I wanted. I was told point blank I could buy it for the manufacturer suggested retail price. But when I went back to actually get the vehicle they had added thousands of dollars worth of add-ons. None of which I wanted on the car. Thats really aggravating because they do it because their markup for those items are like a thousand percent. I wish car dealers would just be a little more upfront with things and treat people with a little more respect.

First time I have enjoyed a car dealership. Good experience. People were great. Thanks for caring.

It is always a hassle free process taking my car in for service at Hendrick Honda. The staff is always friendly and attentive. Jason Cruz is awesome! He is very professional and personable. He always explains everything to me and answers all my questions. I trust him and he makes my time at Hendrix Honda a very pleasant experienceCarol W.

Got my civic serviced the other day. Routine maintenance, but went by quickly. Shout out to Dave “Gunny” for walking me through everything and making it a pleasant experience.

From the minute I walked into the dealership to the minute I left, it was an excellent experience! Santiago helped me find the car that fit me most according to my wants and needs. He got straight to the point and didn’t waste any time! The sales manager Kerry was also a huge help. They have an incredibly well-established team and I will definitely recommend all my friends to come get a car from Hendrick Honda in Pompano Beach!

Very pleasant staff members who gave you your space.

David Butterky took time to verify if there were any recalls outstanding and added them to the service as well as advised me of items to keep an eye on which will need future service. He confirmed with me as to the issue with the AC and what the cost would be prior to starting work. Very thorough and polite. Great experience.

Danielle took care of everything that needed to be done and I am a happy camper. My car knows no other service department except the wonderful one at Hendrick Honda. All of the people are kind considerate courteous and always make you feel that the problems will be solved. Hendrick Honda is a winner in my book.

Great car and service .when you get your car serviced the always have some kind of food going on fresh popcorn, sometime bbq or ice cream. It a fun friend atmosphere. Never pressure.

Really good experience. Highly recommend Cristhian, very nice and easy to work with! Made the car buying process simple.

Quinnton is amazing ! Best deals! Feels like family.

Thank you JP...you have always been there to help me with the servicing of my 2009 Honda Accord. Yes, its old but with you and your team my car run like new. Thank you JP for always telling me the pros and cons of getting the work done and always being honest with me. JP, you are truly an asset to Pompano Honda, I should say Hendrick Honda. Ive been coming there for over 15 years or more cause I always have a Honda Accord. And will never stop as long as you are there. Thank you again JP.J. McIntosh

Solid dealership, professional, straight forward, and polite. Also wanted to mention the salesman, Rick, he goes above and beyond to make sure you’re satisfied.

Great experience with the whole team 👍My sales guy: Ramnarine aka “John”. Great guy, very knowledgeable. No pressure approach.Sales manager: Kerry Great guy, awesome family. Genuine characterFinance Guy: Julio Great guy. Knowledgeable in his trade, relatable and easy going.3 hrs. Start to finish. I highly recommend this place.

David B. was my Service Advisor. His knowledge and his extra effort to understand my needs with the repairs was excellent. One of my cars is a 2002 Honda Accord, I was trying to keep my many repairs that I knew I had, to keep the cost to a minimum to keep the car on the road, since it is my backup car. David totally understood my reasoning to keep repairs to a minimum in price and help me prioritize the urgency for each repair to keep the car on the road. He reviewed with me the multiple repairs I asked to be done and also went over other parts that would be needed to keep the car on the road for 1 to 2 years which was my timeline to keep it running. We reviewed the parts/repairs needed together and he suggested many parts to be 2nd market parts. He was able to substantially reduce my bill and was also able to get my A/C working again with the savings from the 2nd market parts savings which I never thought I would have the excess money/savings to get the A/C repair done. I have used Hendrick Honda for my other Honda and have ALWAYS been extremely satisfied with the service and very fair price.Kudos to David and the Honda Team.Steve K.

I will never go anywhere else, quick & easy!Zack made the experience here fabulous for me, He was very patient and 100% honest with me and very knowledgeable.I highly recommend this dealership if you want to feel comfortable and know that you will leave satisfied. I will always come back to Hendrick Honda of Pompano. Thank you again a million times Zack !

I recently leased a Honda CR-V from this dealership. Devon was my very dedicated consultant. I have to say that both me and my husband were extremely impressed by how smooth and easy the process was. We have not had much luck at other dealerships, spending hours there and leaving feeling like we got scammed, that was definitely NOT the case with Devon. He spent a lot of time going over the car features and making sure it was the perfect car for our family. The branch manager, Cole was also fantastic. They made such a great team and were such a pleasure to work with. I would definitely recommend this dealership to friends and family. We left feeling at ease knowing we got a great deal and found a dealership we will definitely be buying/leasing all of our cars from in the future. I would recommend asking for Devon or Cole, they are fantastic.

My maintenance advisor she is the best. Luana always goes above and beyond to explain and listen to our needs. Always provide an outstanding customer service and care. thank you very much.

No suggestion for going to this dealership!!!I went to this dealership for oil change services this month. One of their staff said my brake fluid & my battery need be replaced. I went two different stores ( Autozone & Advanced auto parts ) for battery testing, guess what? Both stores told me my battery is running well and no need to replace.

Had an amazing experience here, got my car fixed and now it’s working great. Luana helped me so much there, would definitely recommend going with her! No complaints !

They always take great care of my vehicle. I was in there and out in record time at my last visit. I highly recommend.

Its never fun spending money on auto repairs but I was satisfied with the work done. I was also very pleased with my service advisor, Luana...professional, good communication... Ill be back.

Amazing experience with the Hendrix team. Joe took really good care of us and made car buying a swift breeze. I was in out in no time. Julio Cortes the finance manager was great help as well everyone was transparent. Definitely will be coming back to Hendrix Honda!

My experience with Kelly Parrish at Hendrick Honda was exceptional!Hendrick Honda had the car I wanted in stock and Kelly was extremely professional, knowledgeable and helpful in getting the deal closed.I highly recommend Hendrick Honda and their team.

Great service, timing and professionalism! Jason Cruz was very transparent and concise about what my car needed, called my insurance, and took care of my ac problem, recall, and oil change. Also, kept me up to date. My husband and I are extremely appreciative!

Danielle was amazingly helpful when I got there for my dead battery! My only complaint would be with customer service before my appointment. I spoke to 5 different representatives and they all informed me if different times the service department closed.First I was told 3:30, then 5-5:15 and someone else told me 7 because thats when they closed. If they close at 7, service should also end at 7 for people like me that get off at 5pm and cant take time off. Its very confusing when Im trying to confirm getting work done and nobody seems to know the right answer.The person that actually replaced my battery made it quick and easy! I only waited about 15mins and Danielle did all my paperwork super fast so even though the calls were confusing, my car was still taken care of.

Joseph Jean was very professional and quite helpful with my sale, there was no pressure from the Sales Team. My time at the store was not long comparing to some Dealership taking hours to complete your purchase.I would recommend this gentleman whenever you visit Hendrick Honda.

My experience was great, i had 2 wonderful guys that made sure my questions got answered! Amir & Jay !! I highly recommend them both !!

Guys were great, Did my homework. Seemless service and decent price for my first new Honda. Love the car! Thanks for the help. Highly recommend the Hendricks team

This is my 3rd CRV at this dealership. I must say that this time it was my best experience in buying my new EX-L. Devon Spady was my sales rep. He had a great personality and listened to what I wanted and together we made it work. Also, he answered my emails timely on the after purchase questions. I also worked with Julio Cortes in Finance. As finance is always a chore, Julio was friendly and he too listened to me. I am very impressed with these two gentlemen and recommended Hendkrick Honda to anyone seeking a vehicle.

My service advisor was David Butterly and he’s such a wonderful guy, he helped us with our problems with the car and recommended things that helps. It was my first time for an oil change and I was pretty nervous but he made everything better and easier for me. Great customer service! Definitely recommend him as your service advisor!!

I went to this dealership in search of a vehicle i been looking for two week. I thought I found it when I saw one online with this dealership. I got there to meet Mr. Jack very nice guy beefing working there for 23 years. I told him I would to purchase the vehicle that was list for $26,700 which had 4567 miles on it he told me the car was in the show room and it ready for purchase. Which was great. I told him I have a per approval from my bank and I cannot go over $28000. He went to his manager and talk to him but the manager would not take my deal. They had all these fees on the car window tint was $389.00 and eat other fees. He told me I would not find this type of car for that price. Well I went to Ford of kendall and find the car a white Honda Accord sport with 1432 miles and got for the 28,000. I really want that car for the color. Long story short Mr. Jack thank you for trying to get me the deal I was looking for. But the manager wouldnt take it. And yes it be your own people trying not to help you. If you understand you understand.

Christian was amazing! As well as Amir and the rest of the staff. He was such a huge help and made sure I left with the best experience ever! Everyone was so kind and helpful. I’m in love with my new car! I would definitely recommend Hendricks Honda Pompano!

This was my first time buying a car from the sales lot. I’m a young guy got a great job and saved up to buy a new car. Being that I was uneducated about the process. The salesman was very pushy and I didn’t explain anything. I don’t recommend all they care about is commission checks. I like my car but I don’t recommend this dealership at all. They add on all kinds of extra fees and pushed me into signing or said the car would be gone tomorrow. The car instantly needed all new brakes which I wasn’t made aware of. 0 stars for sure

I was very pleased with the experience and service at Hendrick Honda.I bought the exact CR-V I was looking for.Cristhian and the rest of the team worked hard to get me the best deal possible. I really appreciate their efforts.

Very good group of people they are very efficient and professional,my salesman Quinnton was the best I’ve ever had and I’ve purchased many cars from n the past. Even the service department got my car fixed correctly

Great experience would highly recommend my sales person Cristian he was the best I have ever dealt with...Highly recommend him....

A couple weeks ago we got into a misunderstanding with the service director at Honda Pompano, my wife and myself got very frustrated. But, after some conversations with the management, specially with Mr. Kerry Bromery, everything got cleared. Honda Pompano replaced the middle console of our Pilot without charging us a penny. When the management of an organization takes action and improves their service, it is important to recognize the effort. I want to express my recognition and thanks Honda Pompano for their actions. We feel ourselves as values customers of Honda Pompano. THANKS!!!

Very single time I’m going to do the service, it is always a with the same enthusiasm that I’m being served. Dry polite and cordial and also, they always take great care of your car … this location, is the place to be .

We had a great experience with the Hendricks Honda team and are thrilled with our new Accord. Highly recommend.

Service was fast and efficient.Deborah Hartley was 100% on point. Great customer service and very knowledgeable.

I brought my CRV to Hendrick Honda for routine service. I had made an online appointment and was seen by Danielle as soon as I arrived. She contacted me by text when service was completed and advised me my battery was weak and should be raplaced which i agreed to. Danielle was friendly and professional and I was very satisfied with my experience at Hendrick Honda. I originally purchased the car at Hendrick and highly recommed the dealership and service department.

Jason Cruz did a fantastic job handling my request. I needed a replacement LED headlight, 60K check up, and new wiper blades. It was a pleasure working with him and the service team to get it all done same day.

Devon was the only who helped me with my car search! He was very helpful, patient and made sure I was happy with my overall experience. Extremely knowledgeable and really pushed for the deal that fit best for MY budget! Not just trying to get a sale and get a car off the lot (which is usually what happens)Julio was the one who helped me with the financial side of my car paying experience and same with I said with Devon! Seriously helpful and pushed for the best deal and made sure I wasn’t leaving in fear/doubt.Have nothing but get thing to say about my experience! And I’m in love with my car!!

My Honda Accord needed service. Customer service rep.Danielle was excellent. Very friendly and professional.Service technician Anthony was very very thorough, competent and knowleable.I will definitely take my car back to Hendrick Honda!!

From the sales person to the finance person my experience was very positive. I love my new Honda Civic sport touring model. Highly recommend.My sales person was Cristhian Jimenez and he was excellent - ask for him if you stop into the dealership. He will take good care of you!

Deborah was great. Kept me informed throughout my visit and took great care of me and my vehicle. Love this place. They have a nice waiting room and they really dont try to oversell you.

Quinnton Yee-White Thank you for your superb costumer service!

JP is respectful, professional, on top of things and very knowledgeable. I also feel he is trustworthy and honest.

I had an excellent visit thanks to David Gunny Butterly. I came in thinking that something was wrong with my A/C and he told me exactly what to do to fix the problem. I will definitely be back again to get my car serviced there in the future.

I had a great experience with Cristhian Jimenez at Honda ! He was very helpful & knowledgeable about everything. He helped me make the best decision.

I made an appointment at Hendrick’sHonda, Pompano Beach location andwas taken on time. Joseph, Service Advisor, had my tire replacement andbalance service finished fast and efficient. Kerry was instrumental in handling another issue, I had with myleather seats. He was knowledgeable and created a sense of urgency that made me feel confident in his leadership. Al Benjamin, GM, is simply the best and his Hendrix team reflectshis leadership and professionalism.I would recommend Hendrick, Pompanoto my friends and family for efficient service and customer service follow-upand feedback.

Very Happy, Mansur as well as the financial advisor (sorry I do not remember its name) are very professionals they treat you like family. I live in Aventura and work in Hollywood have a Honda dealer literally a mile away but drove 34 miles to Pompano!! great service. Hardly recommended.

Was very pleased with the outcome of my purchase of my 2021 Honda Accord. Our salesman Christian was very attentive to our request. The finance team was fast and on point. The process of the purchase was very fast and everyone there was very friendly. Definetly a place to recommend friends and family if they are looking for a new car. THANK YOU....

Luana is amazing! Very knowledgeable and professional, great experience.

I been buying cars fro the last 12 years from you. Same Sales person Mike Sholl and now you have a very friendly sales manager Omar.They make the buying experience a pleasure. I can find many honda dealers within 10 miles from home, but the key is the persons with whom i interacted, including Rios in finance. A dealership is a building but the people make the difference,

Amir and Devon were extremely helpful, I really appreciate these guys. I was in a very tight spot and they literally worked their magic and got me in to a beautiful SUV, I’ve always wanted one and the price was right.... thanks again guys

I was assisted by Deborah, and I had a very pleasant customer service experience. The car is fixed and working perfectly fine. For sure Ill be back whenever I need services again.Thank you Deborah, and all the repair team!

Service department is straight up and honest! They did not “find” additional unneeded repairs for my car like at other Honda dealerships I’ve been to. Pricing for services are very reasonable. Thank you all for a job well done! I plan to make Hendrick Honda my new Honda dealership!

Quinnton is the sole reason why Hedrick Honda at pompano beach is receiving 5 stars from me. Been shopping around from dealership to dealership feeling very discouraged. The one day, I did come across Hedrick honda... Quinnton made feel present and seen on that lot. The whole experience while shopping for cars was hopeful as well as helpful. Definitely happy with my new car purchase +more. Please shop with Quinnton, I am certain hell take care of you.

The entire staff was extremely helpful, friendly and professional. Our salesman, Rick Hess went above and beyond our expectations.

The lady (sorry, I didnt ask her name) who asked the reason I was there was so nice. Also she was very pretty. Jason who took care of my car was very professional. I was very comfortable with him.

My sons whos 18 brought his 2018 CIVIC in had a great experience and the advisor who helped him Mike.

I love dealing with this dealership! It’s my second time and I’ll be going back for my next car and the years that follow. My salesperson Quinnton was amazing! So friendly, efficient, knowledgeable and did everything I asked for and more! His colleague John also helped us and was awesome! And the finance manager Julio was quick, funny and such a pleasure to speak to. I was worried about it taking too long because of covid and didn’t want to wait around so they had everything ready for me and I literally walked in, saw the car, signed my documents and drove off! Go here, buy cars, ask for Quinnton, you won’t be disappointed!

Swift, honest and friendly service here. I came from another dealership that was the total opposite so this place is a breath of fresh air.

They were awesome I am most definitely going back for service again!!

If you all are not asking interest rates on your loan/financing car, you are getting robbed. Never thought car dealerships would be synonymous with theft, robbing their gullible clients. And confuse them by throwing 2-3 subpar incomplete financial terms that even their sales team do not understand Every customer should go and ask for payment options ; with interest rates and time to repay, what bank is offering these rates (36,48,60,72)?. All options.Car dealerships should be regulated by Federal Organizations. that MSRP is a joke. Can not wait when fin-tech takes over this sector. No-wonder half of America lives pay-check to pay-check. Salesmen should be licensed and taught ethics (if there are any left in the profession)

Great sales man Greg! Fast reliable service. Very acknowledgeable. Deff the best car salesman Ive met. Not one of those slime ball, rip you off, kind. Lol. Thanks again for my new 2022 civic sport Greg, oh and Omar! :)

I bought my car (used Accord-13k miles) from Hendrick Pompano last June and had a good experience. At the time, I was told 2 oil changes would be included with purchase. The first oil change was done in February 2021. I took the car in for second oil change this weekend and was told that the promotion had expired. Apparently, it is only good for first 10k miles or 12 months, whichever comes first. The car maintenance system (Honda Minder) alerts to take car for service roughly every 10 k miles so I do not understand how someone can get 2 oil changes within 10k or 12 months. Nonetheless, I agreed to pay for oil change along with the other recommended services by Minder system including tire rotation, brake flush, cabin and air filter changes. The total cost being over $300.After dropping the car off, I received a call from service advisor that the right FRONT tire is wearing unevenly and I need to fix the alignment (additional $128) and change tire ($195). I asked to not go ahead with these services at this time since it is out of my budget but I will get it done within the next month, still asked to rotate tires.When I went to pick up the car and paid for services, I noticed the tires had not been rotated. The tire with uneven wear was still on the right FRONT axle. I went back and asked the service advisor who came back out with the mechanic who worked on my car. Per the mechanic, apparently the right REAR tire was uneven and moved up to the front. At this point, there is no guarantee that a tire rotation was even done so I asked to review the video footage of the time my car was being worked on. The mechanic offered to refund $20 charged for tire rotation. Now, the service manager came out and stated that he himself also saw the tires being rotated but refused to let me see video footage. I then requested a copy of alignment check to review how off it was. Turns out, the alignment was not even checked and I was being told to get it repaired just on basis of tire wear. They offered to rotate the right sided tires and I had to physically watch them do it. When asked if I would be refunded the $20 for not performing the service and taking extra time of my day, I was told notes would be put into system to give me free tire rotation next time but clearly I will not be coming back to this service center.I have had experiences at other car repair shops where a tire rotation was paid for but never performed. This business is built on trust and quality as customers are not allowed in the back area to witness the repairs and services. How do I know if the other services were performed? Just take their word? Just a warning to other customers, would avoid their service center but if you go, make sure you check the services you paid for were done. Another example, I was told all the fluids were topped off but I just checked and my windshield washer fluid was not. Also, other places offer free alignment checks. For example, Firestone will check alignment for free, do the alignment for $99 plus give 1 year guarantee (which they dont do here).I will also be reaching out to American Honda to report this.

I never leave reviews but I had too. Jason was aweful. He told me he ordered a part for my car and it would be ready in a week. A week went by I came back and he never ordered the part. He didn’t apologize or own up to the fact he made a mistake. I had to wait an additional week to receive my car back and that was detrimental because I work in Texas and missed 2 weeks. Everything wasn’t complete either. I had to take my car to a different body shop. Terrible service, unappreciative and incomplete. If I could give a zero star rating, I would.

Great service and management! would definitely recommend.

Quinton is a great car salesman. He is always willing to help and he is on your side when it comes to trying to meet your needs as a customer. Definitely would recommend him if you’re looking for a new or used vehicle.

Luana is truly amazing. I appreciate the fact that she takes the time to explain everything to me into terms that I can understand. My car was due for an oil service and had some work done that was going to take about 3 hours. She informed me and gave me the option of being taken home by a driver so I wouldn’t have to wait at the dealer. I was very pleased with my service!

This review is specifically for Mr. Kerry Bromery who is the epitome of what true customer service is. As soon as I passed his office he didnt hesitate or put a facade to greet me. Not only he greeted me but he took the time to sit with me and conversate and make the wait time go fast. His personality is contagious. He put a smile on my face. It was the most genuine greeting I ve experienced at Honda.

You ever go to a car dealership and tell them directly what you want in a car and find yourself not getting it?It is not at all like that here at Hendrick Honda at Pompano, Beach.I spoke to salesman John Budree, I told him from the start everything I was looking for in the CR-V 2021. The features... He actually knew all the features plus he was friendly about it. I was able to make a deal and I believe you can to if you give this dealership a try.

Im looking for a minivan and I came across a 2016 Odyssey in this dealership. Called and asked for a buyers order which was a hassle to get and now I realize why... Look at the add on, Im OK paying $849 dealer fee and 200 e-filing fee (which is not a thing but ill pay it) but I cant get ripped off by the other extra $2,287 in unnecessary things that you dont need and never going to use, that means youll be paying over $40 extra monthly if your financing just because. By the way non of this is listed on the disclaimer of their website which make this not only unscrupulous but also false advertising. Stay away unless you like to pay money extra for no reason. Also the used car managers told me straight out that because there are not too many cars in the auction right now they technically can do whatever they want. Just disrespectful. If you bought a car here look at your purchase order, God knows what else they added to it. Praying on the poor people that only look at the monthly payments and dont really look at this trash.