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Sears Imported Autos Collision Center
1915 Xenium Ln N, Plymouth, MN 55441, United States
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Sears Imported Autos Collision Center
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La
Review №1

I went to many places for estimates for my Mercedes. Not only were these people the nicest and most professional, they were the fastest and their quote was right on the money. They dealt with my insurance agency, they also responded to my calls and emails quickly, and they could not have been nicer! My car looks brand new. They also detailed it for me inside when I picked it up as well as buffing out some of the small scratches that were on the vehicle. Very very happy with Mike and Mark the manager. It sucks to wreck your car but it definitely helps when you have nice professional people to deal with. Thanks again!!

Ja
Review №2

Great customer service and excellent care! Highly recommend and thank you!

St
Review №3

Great staff! Knowledgable and friendly. They explained everything completely. Great job, Im very happy with the work. If I need the Mercedes worked on again, they are my first choice.

Er
Review №4

After receiving several quotes, I decided to bring my Jeep here for some paint repairs. The quote Mike gave me was by far the best of all options, and he even explained to me what the likely differences were between his quote and the others that were substantially higher. Mike was very communicative throughout the process, kept me updated on the timeframe and very easy to work with.Even though there was no bodywork done and nothing needed on the interior of the vehicle, I arrived to pick up my Jeep to find the WeatherTech floor mats had been washed/cleaned, it appeared that the entire dash had been wiped and polished and overall, the vehicle was in better condition than when I dropped it off, paint issue not considering. The paint job itself is seamless! Kudos to the folks at Sears Imported Autos & Collision Center. I am highly impressed and will absolutely be a return customer in the future with any needed body work!Thank you, Thank you, Thank you!!!

Ku
Review №5

When your car needs body work, this place is the best!

Ch
Review №6

Ive been a long-time customer and Sears never disappoints. They have always done an exceptional job with my BMWs, friendly staff and done right the first time. Excellent work!

Ju
Review №7

Bought my car less than one month ago and there’s all sorts of problems. Speakers blown, sunroof stopped working, check engine light on, car heavily shaking while driving!!!!! And I understand that their service department isn’t open on a Saturday so I asked if I could drop my car off so they can get to it on Tuesday (because it’s Labor Day weekend) and possibly get a loaner car because I NEED a car!!! They said no, there’s nothing they could do. I really thought buying certified pre owned was a good idea. But I realized that the so called “inspection” they do, is garbage!!! Never buying a Mercedes ever again!!!! My car is less than a month old!! They sold me a price of garbage. Keep in mind, my car has 33k miles and is a 2015.

Ad
Review №8

Mile Gelly is always awesome to work with and trusted. They have worked on 4 or 5 of my cars including classic BMWs. A+

Jo
Review №9

Very friendly and helpful customer service was top of the chain

ME
Review №10

Had my windshield replaced here and they did a great job! The service was excellent and they even washed and cleaned my car! Would highly recommend!

Ja
Review №11

I had an absolutely amazing experience here. They went above and beyond to repair my car and work through the communication with the insurance company. They made sure everything got fixed and called me as things came up. When I came to pick up my car- they had washed it, vacuumed it, cleaned the car mats and filled up the gas tank. HIGHLY recommend this body shop, they are experts and highly professional.

Da
Review №12

Ive had multiple Mercedes get work done here and they truly are the best. Both repairs were done to perfection and they were very reasonable in costing and turn around. I hope I dont need to get more work done in the future but if I do I know where to turn. Thanks again!

Me
Review №13

Sears did an amazing job repairing my car! Great customer service and they were done a week early. Very happy I trusted them with my repairs, they delivered!

Br
Review №14

If you want long wait times and awful repair quality, look no further. I was without a truck for 30 days for a repair that should have taken far less than a month. Upon getting it back, they installed the wipers wrong and reinstalled broken parts back onto my truck. Within 2 weeks Ive discovered water leaking from the A-pillar. It went back for repairs once already but is still leaking water from the same spot. It also has water sloshing in the door now. Ive been patient, but now I have to go back a third time for repairs.

l
Review №15

Lots of service over the years. Miss Don Sears. He made the place an institution.

Da
Review №16

This is the shop if you care about the results

Cu
Review №17

Mark and Dave are great to work with. Their body shop and painters will have your car or truck looking like new again. They work hard to make sure you are treated fair by your insurance company.

Br
Review №18

Great work painting.Work was to repair damage to a powder blue metallic paint that 3 different estimators would be difficult to match & blend. I was referred here by a dent specialist who said the damage was beyond their ability to fix correctly - and that these guys were known for high quality paint work. They did not disappoint. Work was on time (a day early), on estimate and the car was returned with the inside nicely cleaned.

Ro
Review №19

First time here after being involved in a hit that involved damage to my front bumper. Mike was the body specialist that frequently updated me on the cars timeline & parts as well as updating me on other fixes that the previous company missed. Customer service was right up there with the vehicle repair services. 10/10 Forsure . (Side note: always nice to come into a friendly helpful environment, led me in the right direction from the start)

Al
Review №20

This staff at Sears Body Shop is fantastic. They were professional, timely and had wonderful personalities. I highly recommend their services.

Mi
Review №21

Amazing service and great communication. Dave went above and beyond. I cant thank him enough!

A
Review №22

These guys are seriously awesome! Excellent service with excellent job done, quickly, reasonably priced, and on spot. Highly recommended.

Je
Review №23

Weve been here twice in 5 years for two different cars. Both times they did an amazing job and made it easy for us. Great communication, excellent quality work.

Ti
Review №24

Have had a few cars repaired at Sears over the years. Mike and his team have always done a flawless job. Also interesting to hear about the process of the repair. Thank you!

se
Review №25

I took my 2013 MINI Cooper Coupe here to get a nasty dent removed. The shop did a great job with color matching and paint and body work. Price was well under several big name shops by a few hundred. Recommended.

St
Review №26

These guys do a great job. Great customer service

So
Review №27

Great staff, got an estimate for hail damage with all the back up. nearly all the body shops are back logged months out.

Ja
Review №28

Great Service - Best of the best!

Em
Review №29

Sears knows customer service! They always take such good care of me.

Ed
Review №30

Charged me 400.00 for a tow

Ro
Review №31

Not this is a place to take your car. Incredible work and such a friendly staff.

va
Review №32

Great Customer service and they did a Great Repair job

Ov
Review №33

I have been taking cars here to Sears Imported Auto Body for the better part of 8 years, but this last experience has prompted me to actually write down a review.the first jobs I had done there when big Mike was still alive were superb. Factory indistinguishable and help up great. perfect panel gaps, the whole nine yards.Most recently, I had my car in for estimates at Sears, LaMettrys EP, and Minnetonka Collision after I was backed into. Sears came in the least expensive on the estimate and I had good work in the past, so I went with it. Big mistake.I got the car back on time, and they did use genuine parts, but they had not only exceeded the estimate, they had FAR exceeded every estimate I got on the car before the repair by a healthy margin ($1700 more than estimate). The panel gaps were so awful I had to bring the car back and live without it for another week while they were somewhat corrected. Theyre still WAY outside of factory specification, and actually are worse than they were when I brought it in crashed still, livable so I let it be. The LH headlight was replaced with an original BMW part which was nice, but the right side was still the 15 year old original plastic lens unit.. the miss match made the car look like a prior salvage it was so bad. no mention or even attempt to polish out the old light when requested, something I paid for elsewhere and had a great experience with after the fact.about a month after getting the car back, the clearcoat started peeling on my fresh sears paintwork (which other than this, had honestly been stunningly gorgeous paint work. I brought the car back in to have this corrected only to have the writer tell me that the mirrors were never painted and were removed from the car while the doors were belnded.. something that requires door panel removal on my car, and the panels (I can prove this) have never, ever been removed from my car since it left the factory.I picked the car up, very upset with the body shop, I will never return there, and I have/will stop referring business there. do yourself a favor and go to any other body shop in the area. you WILL have better work done elsewhere.saddens me to say, but this place is DOA since big Mike died.

J
Review №34

Great work! Friendly staff!

Pa
Review №35

Love these guys!

Information
39 Photos
35 Comments
4.6 Rating
  • Address:1915 Xenium Ln N, Plymouth, MN 55441, United States
  • Site:http://searsimportsbodyshop.com/
  • Phone:+1 952-512-6565
Categories
  • Auto body shop
  • Auto body parts supplier
  • Auto dent removal service
  • Auto glass shop
  • Auto repair shop
  • Auto restoration service
  • Car repair and maintenance
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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