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Philly Auto
4530 Torresdale Ave, Philadelphia, PA 19124, United States
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Philly Auto
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Ce
Review №1

Came in &’ got exactly what I want . This was a great experiences. I appreciate Benny with all his assistance! He made things go by fast and smoothly. I will be coming back for another car, thanks so much

Sa
Review №2

I’ve been shopping around and came across Philly Auto. And wow what service! So friendly and so knowledgeable. They helped me finally get my dream car at such a reasonable price. THANK YOU PHILLY AUTO

Ru
Review №3

Great place to buy a car go see Luis he will put you in a car today. I will be a repeat customer for sure. 5 star Philly auto.

Da
Review №4

Philly auto is hands down the best dealership on the east coast come see LUIS at Philly auto he takes great care of his customers. That will be the only place I buy a car from. THANK YOU LUIS AT PHILLY AUTO.

G
Review №5

Great place to buy a car if your looking for great deal and interest rate.

im
Review №6

These guys were absolutely great. Nice and east

Ke
Review №7

Great place to buy a car, if your looking for great quality cars.

Je
Review №8

This is my 2nd car I’m buying from philly auto. Got great price on my trade and got approved on the car that I was waiting to own.

Ke
Review №9

Angel is excellent customer service! We came in and was greeted the right way and was very supportive and helpful I would Recommend anybody to go to Angel ♥️

Al
Review №10

Great service and autos. Ask for Luis and he will get you started on a car purchase!

Ch
Review №11

After having no success at other dealerships in Philly, Dave at Philly Auto and the other staff made the process of getting my car easy and painless. The finance team did good explaining everything too. Definitely recommend them to everyone.

Je
Review №12

I had a good experience, and they work with you. Thank you Philly auto, and happy with my vehicle! Thank you Luis for serving me and keeping me happy.

an
Review №13

I drove 3 and 1/2 hours to come buy a 2021 Sentra with my Bestfriend. I was told that this car was never wrecked and in perfect condition. You could almost put your fingers up to your knuckles into the trunk from the gap and when we opened the trunk it was crooked. The mirror had a big crack in it. I said to the lady I thought this thing is never been wrecked. She looked at me with a straight face and said but no accidents have been reported. I said that’s because it’s still sitting on lot wrecked. I said do you have any cars that have not been in an accident. She said I don’t think so maybe this one over here. As we walk past three more cars that clearly could not of possibly passed any type of inspection. I said Gina let’s go. The best part about our 8 hour trip today was the Cheesesteak Subs and Gina driving us home.

Co
Review №14

I wouldnt recommend. I went yesterday and waited about 4 hours total for nothing to happen. After I left, a half an hour later my credit was ran around 3-4 times. I called back to see if I was approved, only to continually be transferred to someone who didn’t answer the phone and had a full voicemail. I don’t feel like they should of still ran my credit since I left. The also offered me $3,000 less for the 2017 Nissan than the dealer I brought it from. Gonna trade it in back where I got it from but definitely wasn’t a good experience for me.

La
Review №15

Luis did a great job and derryl did a great job too Recommend city auto is the best Dealer they got the job done

Ed
Review №16

I would like to objectively describe what happened to me.I scheduled a test drive with them. When I arrived, they start with the price showing in total 3k additional fees, one of them is the LoJack service which has been terminated by its own company. LoJack costs 1100 dollars and it’s a device to track the vehicle when it is lost. (If you install your own, it is just 800 dollars)I thought fine, it is not too crazy, so I say let me test drive it now. The sale repeatedly asked me if I can afford the price. I felt offended because I made myself clear I can afford the price even with a more expensive LoJack than regular. In the end, he walked around and came back telling me the car is still in service.I do not know if I am the only person who experienced this, if so, I am unlucky. They do not even follow up with me, I guess they know they cannot have me back.In conclusion, do not waste time and money here.

Yo
Review №17

This go round I had a great experience! I was in and out🙌🏾 Plus rolled off the lot with what I wanted! THANKS PHILLY AUTO

Ja
Review №18

This place was awesome everyone was very helpful and patient. The inventory Varys so there is plenty to choose from. All cars are very clean in and out. I definitely will recommend this place to anyone looking to purchase a car. It’s affordable and they work with you to make sure you’re approved!

Ch
Review №19

Louis was very professional and nice. Definitely went above and beyond to get me the car I wanted. Super nice service definitely ask for him when you go.

Xt
Review №20

I definitely recommend this place to buy a great used car. Every car has under 100k miles and are all in great condition. When you go ask for the Sales Representative Luis. He is super hands on and is overall a really good guy and also will help you with any issues you have in the future.

Ak
Review №21

Great and friendly service i walked in very skeptical but walked out with the 2020 car that i wanted and a very low down payment i highly recommend them

Es
Review №22

I enjoyed my experience purchasing my vehicle from them. The process was quick and easy which I appreciate!!

Ms
Review №23

Im reading all these good experience wish I could share one of my own but they didnt run anything to see if i would get approved from a bank they said no from the RIP I would need two cosigners but told me Ill be good with one.

Ty
Review №24

My experience at Philly auto was definitely a positive one. The guys took a lot of time & had a lot of patience with me. They treated me like their daughter helping me out choosing a car. I gave them a difficult time and they still were patient with me. I really recommend them !!

Dy
Review №25

Dave H is one of the kindest most helpful cars salesmen i have Ever meant. He was quick, he wasn’t just trying to sale me anything. My note is cheap and I left in a 2018 Mercedes. I’m definitely sending lunch.

Gl
Review №26

He’s very very good sales man. He was able to help me out at my very least. Luis also was able to help me get an amazing car that I long been wishing to have. Whenever you come to philly auto check up Luis and he’s definitely going to help you out.

To
Review №27

Wide variety of vehicles to choose from. Courteous, friendly and knowledgeable staff, all of them. Everything was smooth and worry-free from figure out which car or truck was best tailored to me, to the quick in-and-out of getting my plates. Got a good deal on a highly versatile machine Ill hopefully treasure for a very long time.Glad it was recommended to me.

Le
Review №28

I went into Philly Auto feeling defeated. My car was totaled from a hit and run and my wife’s car was involved in an accident which left us with nothing. At first I can admit, I didn’t think I had enough to take home one of the beautiful vehicles I seen on the lot. But the staff at Philly auto welcomed me, my credit and my down payment with open arms. The energy there is immeasurable and I didn’t feel like I was being used, or pimped into getting something. The manager told me to pick out what I want and he will make it work! That level of security is exactly what me and my family needed. We needed a blessing......Philly auto gave us that plus more! I got a great deal in the 2019 Chevrolet Equinox. I swear by that place, and highly recommend if you need a clean, reliable vehicle.Thank you kindly to all the staff and management

Vu
Review №29

If anyone looking for new ride at Philly Auto, I recommend go to Mr Claude. He’s a good salesman and he’s very dedicated. Thank you Claude!

Ni
Review №30

WHAT A PLACE! Not your average 2 acre lot dealership but boy do they appreciate there clients! I was skeptical at first because of the area and lot size being so small. But I was recommended to come here by a friend because they have nice luxury cars for a low price. I picked the car I wanted and I was disappointed it had scratches and cracking on the back bumper. Philly auto took the car the very next day and did a full inspection, put new tires, brakes, painted AND did some body work on my bumper to make the car look brand new! I am so happy with the end result! And I can’t thank Luis & Mufasa enough for making this buying experience exceptional. They go out of there way to make sure you are happy. I highly recommend.

Ch
Review №31

Everybody gets approved means theyll approve bad credit with 5000+ down. Same as everywhere else.

Le
Review №32

I could have gone anywhere to purchase a car but wanted to shop here. The prices were comparable to other dealerships. The shopping experience was affirming. Luis was warm and engaging. I had a set budget and Luis honored my responsibility to my budget. Luis listened and made sure I got a good deal. I also did not have to worry about racial, gender, or socio-economic micro aggressions. You know- when some sales teams act like you can’t afford bc (in my case) you are Black and femme. Overall-my experience was great and I am happy w/ both the car and the terms.

Lu
Review №33

Great customer service, I love my new suv. Big thanks to Luis and the rest of the team.

Fu
Review №34

Luis was outstanding!! He was very helpful in making me knowledgeable about my car payments going forward. I felt very comfortable buying a car here!

Am
Review №35

I would definitely recommend this place. They put me in a awesome 2018 37,000 miles car with no problems what so ever. My salesman Luis was awesome!!!!!

Ra
Review №36

It’s always good to get approved for a car and also get the car you wanted. Just make sure the car has been Inspected and wash before arrival.

sh
Review №37

I really had a wonderful experience at Philly Auto!! I left out with the truck I wanted. They really work with you and for you!!

De
Review №38

#1 place to shop for cars excellent inventory and staff they basically sale brand new cars for lower prices then the market price

jo
Review №39

My friends are fully auto was good they are very helpful respectful and hard-working people and they have a good selection of cars. Also shout out to Benny for helping me out!

Da
Review №40

Excellent customer service. I called inquiring about a vehicle the rep gave me all the information I needed to know before coming in. I scheduled an appointment I was assisted as soon as I arrived I purchased the car I wanted no haggle I recommend Philly Auto to anyone

Sa
Review №41

Representative Claude was professional and accommodating. True to his word on everything. Every one was professional and nice.

Ia
Review №42

Philly Auto Is Great for business! Although they’re always busy. You’re guaranteed Approval there. Paul from Philly Auto went out of his way to help me.

Ke
Review №43

Not impressed. Not everyone is approved and they took days to process my application I did online. Kept begging me to come in but Im in DE so I wanna know what I need before driving 45min. In response to your comment. I was able to find another dealer who was able to approve me with a grand down and no cosigner. I guess every dealership has different banks they work with.

Sh
Review №44

Excellent service! Beautiful cars! Better prices!! Luis went above and beyond to find us the perfect car. He would text me when something came in he thought wed like. We traveled two and a half hours to sign the paperwork and pick up the car. The 2015 BMW was in excellent condition with low miles and at a WONDERFUL price. Luis, Darryl and Steve were easy to work with. The next day, Steve called us with a LOWER monthly payment and LOWER interest rate! I would recommend Philly Auto to anyone and everyone! We will definitely be purchasing our next vehicle from them. Thank you guys!!!

As
Review №45

Very good service and helpful answered all my questions and made me feel happy getting a car from them I got the Chevy equinox and my car runs great

Ma
Review №46

Great place to get work done, great prices, everyone was friendly and very helpful. 5/5 would definitely recommend!!!!!

Iz
Review №47

Hey guys,Please, yall need to be careful with this Philly auto because they are bunch of scammers.They will steal your money and give you high interest rate which is not really helping you to achieve good auto loans expectation. They will tell you that the warranty come with the car, please yall shouldnt play that with them because its a BIG lie. They will sell you warranty that wont serve you any purpose.This is not a good place to buy your car whether you have a low or excellent credit so stay away from this bastereds.

Br
Review №48

Everyone was so polite, and even though they were busy with a lot of customers, they still got me in and out driving my new car. They made sure I knew everything I needed to know before I left and my car was nice and clean.

En
Review №49

Even though the car lot was busy the staff made sure to accommodate everyones needs. My mom left a happy customer.

Lu
Review №50

Excellent service I spoke with Lamont he did everything he could do to put me in the ride I wanted, plenty of nice vehicles to choose from service was fast as well, definitely left satisfied and recommend a few others to go and check them out for any cars they may need

Da
Review №51

Awesome place.great service. Thank you for the good jobs.

Da
Review №52

Great people, they gone work with you best way they can.

Ja
Review №53

The salesmen there are completely dishonest.I was told all vehicles are serviced and detailed upon arrival but then they attempted to charge me $800 for service fees? The same service they claim is already done by them. I cannot forget to mention $1200 for Lojack Yes you read correctly Lojack! I was told that they are MANDATORY which is a complete lie! Also other fees that total up to almost $3000 and that does not even include tax title and registration!Complete scam!

Pi
Review №54

Hey Philly Autos did me great I have no problem with them five stars

Be
Review №55

They were awesome, everyone was nice! The process didn’t take long at all! I’m a happy customer!

Ra
Review №56

Beautiful Cars, Excellent Service.. quick and crisp, drove 2 hrs to there place and End up buying the car in an hour.

ma
Review №57

I love love love my car !! I had A great first experience

Br
Review №58

Luis was amazing. He was nice and helpful & made sure I got into a car. I wasnt there all day & after going to 2 dealerships prior, that was refreshing. I would recommend this dealership!

De
Review №59

I highly recommend Luis. He was patient and went above and beyond to help me! He’s an honest great man.

Ta
Review №60

Luis was amazing guy, greeted with a smile and made us feel like family. Couldnt have asked for a better car buying experience. Anything we needed to know he provided us with the information. If you need a vehicle I highly recommend coming here to Philly Auto.Thank you as well to Darryl for looking out for us as well.

Ce
Review №61

My man Luis always comes through for me 💪🏽 My process both times has been super easy and simple.

Ta
Review №62

Experience was great love my 2019 Nissan Altima. Claude helped me he was great ! Recommend going here no hassles will definitely drive out of there they will make things happen! :-) got my new baby yesterday

Ca
Review №63

Shoutout to Claude for staying late and getting me into an amazing car and helping me with any questions I had ... definitely going to purchase another car from Philly auto ... I recommend anyone who is looking for a good dealership to go to philly auto and ask for Claude he will help you and get you into a vehicle no matter what your credit is

ma
Review №64

Great cars, at great prices.

Ja
Review №65

I originally gave them a 4 star but after what I experienced afterwards was ridiculous! Turns out my car was in an accident even tho the reports show it wasn’t! I found out later on by a professional that the front and back of my car was hit! Before this, they never processed my paper work and I was driving around without registration which I had to wait over 100 days to get! The manager never did anything to help after he promised he would get the issue fixed! Not only was I being patient and kind but, I gave them ample time to resolve the problem! After many attempts to get the woman who is in charge of registering cars, I literally had to show up! I spoke with the owner who just so happened to be there! He had the audacity to call me a liar!!! I had to get nasty because that was very unprofessional. I don’t handle their paper work nor I sale cars there so how am I responsible for sending paper work to the state?????!!!!!! Also, they owed me inspection stickers and a full car check which was never completed because they never answered my calls!!! I had to come out of pocket for it because waiting for them wasn’t an option!!! I’d stray away from this place if i were you!!! I’ll highly recommend going to Rolls Auto (ask for Brian aka Turtle)! I should’ve never gotten a car from here! Shame, I had high hopes for them smh!!!! Never again!!!

Mz
Review №66

I drove all the way from the DMV to purchase my car they made sure I didn’t leave without anything! Thanks to Louis and Steve and the rest of Philly Auto Team 💯

Ed
Review №67

Nice Communication Skills Great Cars

Jo
Review №68

They said they good credit bad credit they will get you approved but they didn’t approve me

Ma
Review №69

They advertise they can get everyone approved, told me because I had a repo from Santander which the courts said wasnt valid and also which has been removed from my credit history, they said they couldnt approved me for my new truck no problem back out looking in the morning

Sa
Review №70

Service is very slow but overall I have no problems with my car I purchased from philly auto.

St
Review №71

.. my appointment yesterday was BEYOND HORRIBLE . I checked yesterday before coming in to make sure the car I was interested in was not only on the lot but I also mentioned that I wanted a test drive the car as well.I got to Philly Auto I was walked all the car lot just to be told the car was sold DAYS AGO.. when I not only mentioned the car I wanted over text but also over the phone as the SAME DAY.I traveled over 40mins to do business with you guys and my time was wasted. Very Unprofessional. Funny thing is the car is still posted on the Philly Auto Website as available.

Za
Review №72

Philly Auto they were very helpful and very professional they made sure we driving off the car lot with a very nice car and now Im very glad that we were happy that we decided to go to Philly Auto and what to give big prayers to Paul i would recommend anyone looking to by a vehicle go to Philly Auto

Ke
Review №73

This was the best car buying experience ever, Luis was so welcoming, kind and honest. He made sure i received the perfect car and was very patient with me making the right choice. I will never go to another dealership. Luis landed a customer for life.

Ka
Review №74

Paul made the process buying my Cadillac seamless. Best dealer in the philly area and they have any car you can think of. If you want a great car and good customer service I recommend this place 100%

va
Review №75

If you are looking for a new car Luis is the person to go see. Great service.

Ta
Review №76

Luis and Darryl was a big help for me here at Philly Auto. Very nice, upfront, and made sure I walked away with the car I wanted.

La
Review №77

Best dealership I’ve ever worked with. Luis and Ramon was awesome. Found a car $6000.00 under book value, low interest, low mileage, and low down payment. Everyone I’ve talked to loves this place and I would highly recommend. I’ve been driving for 32 years and best dealership and people I have ever bought a car from! Thank you Luis, and Fritsy Philly Auto. 5 stars!!!!

De
Review №78

Ladies come see “LUIS” Alberto at Phillyauto”””””I got the Besttttt. Hookup Ever .Very satisfied customer I am indeed.Fast and easy .Affordable/ he will get you Anyyyyy Car ... he will work hard to meet your needs to a Vehicle of your dreams .

An
Review №79

So happy I was able to get approved on a 2016 Mercedes C Class! My credit wasn’t the greatest but they made it work!! Love love love this dealer. Will definitely recommend! Staff super friendly and the inventory is excellent

Je
Review №80

Couldn’t have picked a better dealer to buy my first car! Application process was easy. I drove off with 2106 Jeep Grand Cherokee, perfect for my family. I couldn’t them enough! Would definitely recommend to everyone.

Ri
Review №81

This is the place to go period if you go anywhere else then you have missed out on the best deal in the city!! Believe That!!!

An
Review №82

Good credit, no credit and no money down.

La
Review №83

I recommend this place to EVERYONE...... They are extremely friendly and do everything in their power to make sure you get a car to drive.. Truly great customer service and never once did I feel forced or rushed. Great job to everyone who is employed there.

jo
Review №84

I went with my granddaughter to Philly Auto due to an issue she had with her recently purchased car, she bought the car on 10/31/2019, for a good price, but several times over the last 3 weeks the car had difficulty starting. We spoke with the sales person and he sent the car to get checked, turned out it needed a battery, $230. BUT, they were willing to split the cost. I refused and asked to see the owner or manager. After a few minutes Darryl came out and told use were good to go.He had taken care of us, so guess the 5 stars are for him.

Jo
Review №85

I had a good experience with philly auto. I worked with Paul ! If you want to work with a salesman that’s willing to put in PROPER leg work to find you the car you want at a decent price and get you financing even if your credit isn’t great, work with Paul. I drove away in the nicest car Iv ever had, with low miles, still under warranty, they fixed the few aesthetic problems with it and got me financing I could still afford . 5 stars . Thanks 🙏 again .

Gl
Review №86

Luis Alberto he is the best one trust me guys.He helped us amazing. He has very best customer service. I am very happy and thankful to him. Thank u so much Luis Alberto

Ni
Review №87

Luis Alberto he is the best one trust me guys.He helped us amazing. He has very best customer service. Me and my husband are very happy and thankful to him. Thank u so much Luis Alberto

ki
Review №88

They should get sued for false advertising because everyone doesnt get approved and everyone do not leave out with a vehicle. I make more then $2000 a month and it wasnt enough

Da
Review №89

Very Professional, Friendly and Efficient. They all made my family feel like their family. Yani, the salesman was exceptional. Very good personality. Felt like a homeboy that Ive known my entire life. I highly recommend this dealership to any and everyone. ILL BE BACK... Good Job You All..👊💪💨🔥

wa
Review №90

Great place to buy a car. This is my 3rd car from philly auto, service is always great.

Ta
Review №91

If I could give this place negative stars I would. Drove all of the way out there to look at two cars, both of which were sold. One of which was sold the day before and I made the apt the same day. Was told there would be another one on the lot tomorrow but was getting inspected that day. No one bothered to call me to tell me. When I asked why they did not call and said that was frustrating as I had already made an apt with a mechanic that evening to look at the car the guy stood up and said what would you like me to do, tell that lady (he pointed at another customer across the room) that she can not buy the car because you made an apt with a mechanic?. I immediately left. I called and left a message for a supervisor who never bothered to return my call. They may be a bit cheaper than other places, but save yourself the headache and go somewhere else! They lost my business as well as two friends of mine who were interested in cars they had. They say they are first come, first serve, which I understand. However, they have no respect for peoples time and make no effort to let you know if the car is no longer available. I should have listened to the other negative reviews!

Ki
Review №92

This place was very helpful when it came to asking questions about a car & whatsoever.. but, they were very untruthful & unprofession especially when it came to asking specific questions for the car, just for the sake of our time because we live far away from Pennsylvania. We didn’t want to drive miles away just to end up not taking a car home & that’s what ended up happening. They kept pushing us to get the car, & of course we wanted it because it was a good deal & they said over and over that the car was in great condition. Sadly that’s not what happened when we got there. This person should not run a business if he can lie to his customers, I definitely don’t recommend buying from here if you don’t live close. Don’t get caught up in the kindness they give because it’s not real.

Mr
Review №93

I had a pleasure working with Paul and Angel on purchasing my new car and they were awesome :-)

Re
Review №94

Great service and the seller Luis Alberto was super friendly. I really like their service.

Sl
Review №95

Thank God for favor, thank God for Philly auto sales. I drove all the way from Eagleville, Pa and it was well worth the travel, the wait, and I will do it all over again. Come and see them they will not disappoint!! 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟if you dont walk away with something its your own fault. Thanks Philly Auto!!

Fa
Review №96

Hey guys Luis is your guy, he’s good with getting the car you need along with price

Mi
Review №97

Beautiful cars

na
Review №98

Paul aka “big Fella” is the best car dealer! he got me my brand new car on the spot!! I was so excited and happy because he worked with me and gave me the best experience !! I’m very thankful !

Ce
Review №99

Luis was the best with everything. Helped me out with everything and went the extra mile for me. I appreciate everything from philly auto. So professional and family oriented. Thanks again.

Sy
Review №100

They get the job done.....Thank you Luis for everything you did for me.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:4530 Torresdale Ave, Philadelphia, PA 19124, United States
  • Site:https://phillyauto.com/
  • Phone:+1 215-953-7400
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
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