Joseph and his entire crew at United Auto Collision are magnificent in what they do. Roughly two months ago, I was hit on the Right front of my vehicle and during the initial analysis of the collision, things weren’t looking too bad because my car WAS NOT totaled by the insurance company. However, due to the global supply shortages of steel (and various other things) it took WAY longer than anticipated for the parts to come in for my car.Not only did United get me hooked up with a rental the day of my collision (I was back on the road within hours of the collision to continue seeing my patients in home care…THANK YOU LISA!) they COVERED the entire additional cost of the rental they brokered me getting in the first place. (THANK YOU GABBIE AND JOSEPH!) You see, if my collision had occurred in 2019, my car would have been done within the first month and the 30 days or rental coverage from my insurance company would have been adequate. However, in 2021, getting materials for ANYTHING is complicated! United kept me INFORMED (THANK YOU JOE!), CALM (THANK YOU GABBIE AND LISA!) and kept me MOVING until my car was ready.Now, let’s talk about the craftsman ship that Joe (the manager of the production floor) and Joseph (the owner of the shop) used to get my baby back to me. I can’t tell that anything ever happened! The repair work is, in no uncertain terms, seamless. WHAT’S MORE: they returned my baby to me clean as a whistle!I hope that you don’t ever need United Auto Collision, but if you do…do whatever you have to do to get them to handle the work. You’ll be glad you did…believe me.~ Tony Cheslock.

I was in a car accident and my insurance company put me through hell. I decided to reach out to Joey, the owner of the shop. A friend of mine referred him to me and he was the best. Joey made my experience go smoothly and worked at a very fast pace. Everything that he promised me he would do to my car was done and more!!! I cant thank him enough, he is definitely a man of his word and my car looks better than it did when I purchased it. Im a very satisfied customer. Thanks again Joey, you and Gabby are the best.

The team at united auto collision was absolutely the Best!Friendly,caring and very supportive in every step of the process! From the front desk to the mechanics. I wouldnt trust anyone else with my Car.

If every company had a Joe M. Life would be so much better. I never had anyone treat me like family he totally went outta his way to insure their work was top notch and stands by their work!!Thank you all behind the scenes as well Im forever grateful for making a terrible experience feel like nothing ever happened and my car looks like nothing happened also 👍👍

Great place to get car fixed! Excellent paint job!

My car body work looks like it came off the show room floor. I would definitely go back there mostly because Joey and Lisa honor their commitment to the repairs on your vehicle. Over all nice family business!

My car was in an accident and there was some technical issues. Hey went above and beyond. I’m very pleased with the work and efficiency would definitely recommend them to anyone I know.

I was recommended to United Auto Collision by a friend and I was sooo glad that I was. Joseph and his staff were very friendly and professional with great customer service. They did an Amazing job on my car, it looked like it was brand new. I highly, highly recommend United Auto Collision for all your Auto needs.

Tyree, out of the kindness of his heart helped a customer at perkins who got her car stuck on a bump trying to park. He towed the car out and helped the lady out with no charge. Super nice and helpful! Made the woman’s day. Couldn’t be more thankful! Thank you so much tyree!!

TALK about services here Joseph and his team are magic. Joesph had public stop me in front his shop notes my damages to my vehicle. Gave me his busy card told me to call him soon. I soon I call him told me to drop off my vehicle he help me get a rental while my car was beginning to get estimate. with in a week of time my car was finish. DURING THE TIME I HAD WAITED EVERYDAY I GOT REPORTS AND STATUS ON WHAT THE CAR. I FELT LIKE MY CAR WAS IN GREAT HANDS. BEST CAR SHOP IN PHILLY HEAD DOWN !!!!!!!! FIVE STAR HERE

This is my second time going to United Auto Collision and I havent been disappointed yet. The body work is always professional done and my car always looks brand new. I want to thank the staff and workers for doing a superb job on my car and staying late to make it possible for me to pick up my ride after they closed. I really appreciate yall! Thanksl

Car looked better than when I dropped it off

Wow!!! This place is awesome. They do great work reasonable prices especially during this hard time. I was blessed to work with the owner Joseph, he was very helpful and had great customer service. He made me feel like my car was special and worth fixing. He is willing to work with you. My car is on fleek and now I am flexing thank you United Auto Collision!!!🙏💯😘😘😘

United Auto helped me out to the fullest ! Got my car fixed in no time ! Lisa is the Best !

I’ll never take my car to another body shop. Every single person at this facility went above and beyond where they could to take care of me and my car. They genuinely make you feel like family and will aid in any way they can. 10/10 would recommend.

When I came in they help me with everything made everything super easy and I got my car back looking brand new

Ares came to my home faster than expected and was extremely professional and took great care with my vehicle. Give him a raise!!!

Thank you for taking great care of my car after my accident. Your customer service was exceptional! Gabby at the front desk was knowledgeable and supportive with getting me connected to my insurance provider. Joel wasawesome! He walked me throughthe process with patience and a great sense of humor. Joel kept me informed about my car the enire time and made sure thatcommunication with myinsurance company GEICO wasmaintained. I highly recommendthem to anyone. Great staff! Great service!!

Great work they do in that shop.. there knowledge and expertise is undeniable. Their patience and thoughtfulness is exactly what I needed during this time after an accident was really helpful.. they put my mind at ease... thank u.

This place is amazing! Everyone is friendly and helpful. Ill never take my truck anywhere else!

Beautiful job, Im highly satisfiedWith this shop work - . I recommend the whole 215 to bring they cars here - .

Really worked with me and went above and beyond to get my car fixed and back on the road. Highly recommended.

This place done a excellent job on my car they responded to me me quickly l will recommend these people to everyone Joseph and Lisa were very professional 🥰🥰🥰

I ALWAYS COME HERE. I love these guys...I highly recommend these guys for real. I’ve been here three times...the staff ARE awesome ...check out my bumper and check the detailing ...NEVER EVER AN ISSUE 💕💕💕💕💕

Listen I got stuck and I came to United auto collision a d this place is unbelievable and I am forever grateful 🙏 Thanks so much Joey ❤🙏🏾

Love this place! A family business that treated me like family!!!

Place treated me like family, as well as my car. I was stressed before going there, not knowing what was wrong with my car, and they quickly made me feel comfortable and they fixed my car, inexpensively.

Desperately!! I was not sure if this recommendation was the right decision for my car, after a accident when my car got stolen, and it being a brand new car I was afraid of getting it back not looking or acting the same! But I can truly say Thank u Jesus! For such a amazing staff, amazing work and satisfaction!! I’m so Happy I have my car back looking Good🥰I will definitely trust them any time & will recommend them any time! Thank you guys I appreciate it!! Ya came thru for me💯

The owner and staff were courteous knowledgeable and professional i would gladly use their services again as im completely satisfied with United

United is awesome! My car was rear ended in a hit and run and I had it towed to United on recommendation from a friend and I am super happy with the results! When I got my car back not only was everything fixed to perfection but they detailed it too. And everyone I spoke with was so nice and easy to work with. Thank you so much Joseph, if I ever need any other work done you are my go to!

I love my mechanic Jeff he is the absolute best....I come a pretty good distance but he’s well worth the commute. Lisa and Gabby are wonderful as well very professional and informative to the max .... The owner Joseph is great at multitasking and making you feel at ease in any given situation. I highly recommend United Auto for anyone looking for satisfaction guaranteed auto service

Everyone was great and my truck looks amazing! Thank you!!

I took my car there after the door was taken off by a FedEx truck. The owner sent over the estimate and FedEx gave me the run around. The owner worked with me and completed the repair. The owner Joe is a blessing, although the work was more involved than expected he didnt go up on the price. His only concern was my safety and getting me back on the road. I highly recommend United.

This was my first experience at this auto body shop and it was an awesome one, I went there off of the recommendation of a dear friend and Im glad that I gave them a shot. The owner Joseph is very professional, kind, and easy to work with!!!!! I am very pleased with the work that Joe and his team did to my car it looks like that it was never hit. And also a big thanks to Gabby who works the front desk your customer service is awesome. I will definitely be recommending people to this shop.

My car had been in accident and I tried to go around the insurance companies and have the car fixed on my own. After being ripped off $1600 from that con artist of an mechanic. I spoke to a friend of mines whom SWEARS by UNITED AUTO COLLISION on Germantown ave. in Philadelphia. After my friends testimony I spoke with the owner Joseph who made me feel very comfortable. Joseph explained things to me about my vehicle and the previous botched job that I wasnt even aware of. Needles to say I left my vehicle with Joseph and the guys to bring my baby back to life and thats exactly what they did. The receptionist Gabby is great, she kept me in touch and informed every step of the way. I got my vehicle back today and I could not be happier with the outcome Thank You Thank You Thank You United Auto Collision!!

The shop is very professional. Joseph spotted and repair all the damages on my vehicle in efficient time. Even when the insurance company mistakenly did not properly address all the damages, Joseph was really understand and caring for customer. All in all, my car is perfect and it look like no accident even occurred. Very happy and pleasant auto body shop. I’m very grateful and appreciative with the work as well as the friendly environment.Would highly recommend for anybody with car problems

Amazing work and amazing people. Thank you for your hard work!!

The best place!!.I had an accident last month.Yosi and his group made my car look brand new!I highly recommend this place A++

I took someone there after they where a car accident the night before. Lisa the owner she was very nice to be concerned about the person not just the car repair. She took care of everything so they didnt have too. Excellent car repair busy though

This place is fast and efficient.

I had a very positive experience at United Auto Collision. Joseph and the staff were very professional. Joseph explained exactly what repairs were being performed and how it was going to be accomplished. My 2018 Lexus RX450H looked marvelous upon completion. All of the electronics and sensors worked perfectly upon completion. I was really satisfied with the work and the professionalism displayed by Joseph and his staff.I highly recommend United Auto Collision.

I wanted a custom job done to my car after getting into an auto accident & joe said he would get it done. At first I was bit skeptical because I usually take my car somewhere else but I’m glad I didn’t this time. AUC did a better job than I actually envisioned. They not only repaired my bmw to perfect condition but the paint job was immaculate & I was highly impressed. In addition, the people at UAC are extremely polite & patient. I certainly recommend AUC to anyone who needs work done on their car!!!!

Definitely made the right decision to come to United Auto Collision. Joseph, Gabby, and the crew are phenomenal and will treat you like you’re family. They did an amazing job on my Nissan Rogue! I was so impressed by the quality of work and attention to detail. Thank you!!

Best experience ever!!

I got in a car accident with some front end damage. I had no idea where to go and was ultimately recommended to have United collision fix my car. They truly represented me well with my insurance company and made sure that my car was fixed right the first time. They even stayed late for me to pick up my car as soon as it was ready. They also followed up with me to make sure I everything was great. So if you are unsure about whether or not to have your car fixed here, they truly are top notch.

I worked with the team here at United after my car was rear ended and sideswiped. They stayed open late so I can drop the car off and in only a few weeks did a great job with the body work. When I picked it up I realized the alignment was a little off and a tire kept going flat. I brought it back and the staff here realigned it and fixed the tire right away without any problems. I recommend this shop! They go the extra mile.

Joe & Lisa were great super friendly great service the shop was very clean inside and out my car looked brand new my favorite body shop. Highly recommended they feel like family

I brought my car to United auto after, I got into an accident. Joe was superb in professionalism and quality of work and was everyone was very respectful and nice as well. The job he did to my car was and is amazing. And I will be bring my car back here for anything that it needs!!!

Great work. Convenient for me. Lisa and gabby kept me up to date on my 2020 Honda Si and Joseph guaranteed the job. I definitely will be coming back and recommend Joseph and his crew💪🙏👑

The work this collision place do is awesome. My sister had a brand new benz truck that was damage and the work they did to it was phenomenal. She referred me here because my vehicle was side swap. They did a great job bringing my car back to life. Customer service is excellent as well as a employees there. I will refer and recommend this shop to anyone.

This place is amazing! They work on all my cars and they always look showroom perfect!!

This was my first accident and United Auto made me feel very comfortable about everything. They did not have my car for a long period of time and my car turned out beautifully. I was recommended to them by a friend and Im so glad that I chose United Auto Collision to fix my car. I was not disappointed at all. Thanks for everything guys!- Syrita with the 2017 Toyota highlander appreciate you

I love Lisa. I call her the pitbull!!!!

Very professional and accommodating to your needs, so very grateful for there services. Joe, Gabby and Lisa took a horrible situation and turned it onto my ideal conclusion. My car is fixed and running beautifully. Thank you so much

Brought my car in after a small fender bender and United made it look brand new. Everyone was super helpful and were more concerned that I wasn’t hurt in the accident rather than just worrying about my car. Love this place!

Excellent work on my car. Love this place. Thank you!

Joseph and his staff at United Auto Collision were not only professional and polite, they completed work on my vehicle providing excellent service and quality work!!! I would recommend United Auto Collision to anyone in the Philadelphia area!! You won’t have to worry!!! Your vehicle would be in great care!!! If you’re looking for quality service at a professional rate don’t hesitate to stop by!!

This place is great! The receptionist Gabby was so kind and helpful. My car looks brand new again.

They are very professional and took very good care of my Car I would recommend them to other people to as well Great job on body work and service

There are no words to explain how inlove I am with this shop. They really take care of you like family. Joel was who worked on my car and he left it even better than when I first got it and even went above and beyond of what was expected. Recommend 1000%, definitely became the only place I want to fix my car from now on.

Didn’t think I would be back within a years time with another car but I must say, I wouldn’t have it no other way. “Joseph”United Auto Collision is my absolute go to when it comes to this line of work. Their auto body repair is like having a brand new car returned to you. The process is smooth with no pressure. Joseph, Gabby and Lisa your are the best!

This place is the best makes it look like nothing ever happen to your car

I had my 2014 Mercedes-Benz at this shop for repairs and I am very happy with the work done to my vehicle. The repairs were done at a timely fashion and quality is great. My vehicle looks like I just got it out from the dealership. I’m very happy with United Auto Collision.

The best place to come in the city . located in North Philadelphia. Joe is the best but he will guarantee great service for customers

Great service! The customer service is great and the owner is awesome. He worked with me and even put me a rental when I needed it! My car turned out beautiful and I’m very happy with the service I received here. I will be back and I recommend this place to anyone who needs their call repaired!

I came here to get my car repaired after an accident i was in, Joseph was very nice, on time, calmed my nerves down !!, my car looks better than when i first purchased it . ❤️

I know Joseph from united hes like family to he always take of my vehicle even my families his service his A1 no complain from a scale 1-10 for recommendation Ill give him a 20. Customer service his excellent no complains. If you want your vehicle in A1shape bring it to my fam United Auto Collisions you will not regret it.

My car got into a major accident on a Sunday afternoon...Joseph took great care of me sending a tow truck to my house 1st thing Monday morning and helping me arrange a rental. The work was done was excellent and finished sooner then I expected...and I was able to leave my rental here so they can handle my return....my experience was awesome...Joseph really cares about his clients and Ive foundeda mechanic for lofe....Im not letting anyone else touch my car. Thanks Joseph...

Amazing work. I trusted the work was being done right. Never felt so comfortable getting my stuff fixed. Lisa explained things thoroughly and further expanded my trust while Gabby was also very polite and understanding.

Joseph and his staff was great in easing my stress levels. Glad I chose United Auto, my car looks great! When the original date was pushed back, United Auto covered the fee for extending my rental. I would definitely recommend them!

GGood experience. Thank you

They did a great job with my car I definitely would recommend this shop to anyone

Let me tell you.... this is probably the best collision company in the Tri-State! They take care of you not just your car! I came to Joe with some of the craziest scenarios and he has risen to the occasion every time! He is kind, professional and you can tell that he really cares about the client. It’s no BS with him so if you want great service and to be treated with love and respect don’t go anywhere else; always come to UNITED AUTO COLLISION!

Love this place!

Always does great work. They are very friendly and respectful

I recommend United Auto Collision for any and all repairs of automobiles. The staff there are very professional and totally willing to serve their customers with any problems. I give them a 5 Stars rating. They are the best.

United Auto Collision thank you for bringing my baby back to life...You guys did a spectacular job on her. Im so pleased with the finished look. The staff was very welcoming and kind.. They honestly care and is fair to every customer that walks through the door. Friendly environment. Clean facility. I recommend everyone to go to United Auto Collision. Best place in town..

I recommend this business for all your car collision needs.Very Professional place and very friendly staff. My sister recommended this business and I’m so thankful she did.... Thanks Joe so much for your professionalism !!

Where should I start, from the very beginning of my experience with United Auto Collision things were great! I had a fender bender from another motorist that damaged my drivers side fender bumper and drivers side headlight. When attempting to go through the body shop my insurance recommended, the guy there told me in order to repair my car had also have to fix the opposite side passenger fender as well because the new number wouldnt fit otherwise. He said it would cost me $2000 out of pocket since it wasnt part of my claim. So I went to Google looking for another shop when I came across United Auto Collision. Lisa there answered and instantly made me feel comfortable as you know going to a new auto shop can be skeptical. And once I brought my car in the people there proved just as genuine as over the phone. They made the entire process very easy for me, no hidden or surprise fees, did everything they said theyd do in the timeframe Joseph there gave, and even helped me with my rental so I didnt have to be inconvenienced. And in regards to the passenger fender that had to be redone, Joseph only charged me $400 to fix and paint it instead of $2000. They were absolutely awesome, I will most definitely be going back!

Im been dealing with this auto body shop for sometime. The staff is very perfessional and caring about your process. When you call someone is always there to answer your questions. The BEST customer service hands down. Joseph collision work makes your car look new again.

I had a wonderful experience, I was treated well. The owner and staff makes you feel like your concerns are there concerns, therefore they make sure that everything is done right and in a timely manner. I’m a customer for life. United Auto Collision does more than just collision repair. They do car inspection for an affordable price and much much more! If your car is in need of a little TLC take it to Joe, you won’t be sorry!

I couldnt be more satisfied with the work of United Auto Collision and the professionalism and customer service of the owner Joseph. They made my car look brand new off the showroom floor again.Joseph even replaced my brakes that were worn down even though it wasnt part of accident and didnt have to.Highly recommended

This shop is very professional,they replace 2 bumpers and a fender from a previous auto body shop that didn’t do such a good job.i was referred to this auto body from a family member of mines,however they replaced her front bumper and did a fantastic job with her car also... I’ll be sure to bring my car back here again......thank you

The staff at United for years have given me A+ service from body repair to mechanical repairs I’ve never been disappointed that’s why I refer my friends and family. Anyone reading this review should you take your vehicle to United I’m 100% sure you will feel the same way.

I was in an accident on 2-23-20 and took my car to United Auto Collision. From the time I got to the shop until the time I pick up my car was an amazing experience. I would highly recommend this facility. And Gabby and joe will take care of you from start finish

Excellent communication and accommodating. Gabby is polite and easy to deal, while Joe wants nothing more than for you to leave his shop feeling like apart of the United Auto Collision family. They are good at what they do.

These guys are the best they always take great care of their customers. Always makes a priory of their customers. The owner joe is the best. Fix me and my girlfriends car and kept me up to date with everything

I been going here for years now and Joseph aways handled me like family. The prices are always 👌 and the services are even better...

Joe and his staff at United Auto Collision was very professional and helpful.I highly recommend taking your vehicle there. I brought my wifes car there which was in a very bad accident and in a horrible condition. He made the car look brand new. And he worked with the insurance company to protect our best interest. The turn around time was quick. I will visit United Auto Collision again if needed.

My car was in a pretty bad accident and I am so relieved to have taken it here. The whole process was stress free and the service is great! My car was detailed (which I did not expect but very much appreciated). They handled the insurance companies directly and offered me a rental without skipping a beat.I highly recommend United Auto for all car needs. I certainly won’t be going anywhere else!

My second time bringing my car back to Joe and he’s did it again!!!! This place of business is amazing and very professional! I’ll recommend everyone i know to go to them before any where else :)

My car was involved in an accident and we took it to United Auto based on the positive reviews we had seen even though we live about an hour away. it was the beat decision I made. They definitely went above and beyond my expectations. Fixed my car and even went out of their way to detail it. From the first phone call I made to the end, Joseph and his staff were extremely professional and very personable. They made me feel at ease and like family (not intimidating like other shops). I would definitely recommend them and will be going back for any car troubles or inspections needed.

Having an accident can be very stressful and Joe made everything very easy and smooth. He gave me a ride back home on the day of the accident. When I had to travel internationally before the repair could be completed, he offered to store my car for free. All these spoke to the type of business he operates and how much he cares for his customer.Several weeks after getting back my car, I took it to the dealership for service and found out another accident related issue. I called Joe. Not only did he take my car in right away, deal with the insurance and fix the problem in two days, he paid me back the amount I spent at the dealer. Highly recommended. I will definitely come back.

Honest and reliable. Joseph and the crew helped me when a deer hit my car. He he took care of everything. The claim and repairs! They are now my permanent mechanics!!I highly recommend you going there for all of you car needs!!!

My BMW X6 was in an accident a couple of days before Christmas holidays. From the time I walked in the door I was greated with knowledgeable experts and courtesy. Joseph and his crew took all the worries that I had and made feel confident that they would handle my repairs. They gave me an estimated time that my car would be completed, they called rental car service for a ride to pick me up to get my rental, and my car was fixed to the showroom floor model that it was before my accident...They even called me a day earlier than estimated to come and pick up the vehicle...United Auto Collision took the stress and pressure off of me during this chaotic experience and ensured me that everything would be taken care of, and that is just what they did...Im a customer for life...

My post is late but I was in a car accident in October 2018. My van was towed to United Auto Collision and Joe took such good care of me. The tow truck guy was nice and concerned about me and my children. Joe and his team went above and beyond the call of collision to get me and my family back on the road. He battled with my insurance for a $1700 part that the insurance refused to pay for. While going back and forth with the insurance company he paid for the part that was needed out of his pocket. I was missing a side panel and Joe was so generous to replace it at no cost. His team detailed my van and they did an awesome job. I am back on the rode and my van drives like it was never in an accident. I would definitely recommend this shop. I am a very satisfied customer!!!

Great service.

Awesome place!! Hit a deer and first place wanted to total my car although it was a amazing car. I told them the car seems fine and runs perfect let just dented up. So I was recommended here and they said no way this is a total. This place saved my car for me! They fixed it like new. Afterwards there was still one issue that they fixed right away and afterwards realized wasnt even from the deer but they didnt charge me. Very friendly and easy to deal with. Dont total your car if you suspect its okay!

I’ve gotten a lot of work done to my car here over the years. The work is always top notch and so is the customer service. Joe is amazing and so is all of his staff. Everyone is so helpful here and they always go above and beyond for you to provide the best service to you. I highly recommend them for all your car needs.

United Auto Collision ReviewI award Joe and His Staff This Five Star Review! ***** (For Stellar Customer Service!)Back in November on a late night I was involved in a hit and run accident. I immediately contacted my father who assured me that he would look into the matter and work things out. The following morning, I was referred by my father to United Auto Collision Inc. located here in Philadelphia at 3913 Germantown Avenue, as they came highly recommended for all things collision. I reached out to the owner Joe who helped to relieve my anxieties but assuring me not to worry he sent a tow truck out to my home to pick up my now damaged vehicle to be taken to his shop for assessment and repair. They were very welcoming, accommodating, and empathetic to my current situation. This made me feel even more at ease, to be even more welcoming Joe made arrangements for the Enterprise rentals to come and pick me up so that I could make arrangements now to get a rental car until my vehicle was repaired. Now how’s that for great customer service? And to go the extra mile Joe offered to call me to update me of the progress of my vehicle and also when they would work promptly to have my vehicle back to me as they understood how important this would be. A few weeks went by so I decided to give a courtesy call to check the status, they informed me that my insurance company wasn’t being fair and that they valued me as a customer so much that they would make sure that only the best offer would be accepted in terms of my well being and my car. I was so appreciative because they didn’t have to that but they most assuredly did.I would recommend Joe and his team at United Auto Collision to anyone who is in need of auto collision repairs the go far and beyond their call of duty for their customers! The family atmosphere and extraordinary service was amazing! United Auto Collision Inc. will forever be my go to place for all my auto collision needs!Julius BrownHappily Satisfied Customer