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Longhorn Mac Repair
2700 W Pecan St #500, Pflugerville, TX 78660, United States
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Longhorn Mac Repair
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An
Review №1

I really wanted to love these guys. They’re great people but unfortunately the quality of their work is poor. I had to go in multiple times for the same repair. One time they even forgot to put the screws back on my laptop. I gave them multiple opportunities and I’m still having issues with my MacBook Pro, iPhone and iPad. I know if I go back they’ll be more than happy to try to resolve my issue but I’ve lost faith in their ability and will take my business elsewhere.

As
Review №2

Longhorn Mac Repair fixed my computer key in 3-5 minutes after I had gone to several other shops and other recommended I do extra steps before they could repair it. I brought it here and they fixed it super fast... I will definitely be bringing my other company laptops here for cleaning & repairs!

Ju
Review №3

Went in for a consultation and Angel and the lady in the front office were very helpful. Thanks for your service and we will be back.

Ji
Review №4

This place is an Austin area treasure. I have never found a Mac repair place as knowledgeable and as courteous as these guys. As a musician/producer with a recording studio, I depend on my Mac Pro for all my work. They have also repaired my MacBook Pro and my I-Phone over the years as well.I would never go anywhere else ever again.Did I mention that their charges are super reasonable and if they dont fix it completely right the first time, they will fix it again for free with no questions asked? I love this place.

ja
Review №5

Literally best customer experience I’ve ever experienced.

Ga
Review №6

Had two Mac Book Pros needing battery switches. They had both fixed within the hour, and they have worked great since.

Gr
Review №7

Brought my Macbook Pro (retina 2016+) in after the genius at Apple said a broken key was impossible to be repaired without a 5-day, $700 trip to their shop. I called these guys after finding them on Google and talked to Jimmy who explained while it may not be 100% perfect, he could give it a try. Well, I am currently writing this review from my 100% perfect repair that cost $30 and they completed in under 30 minutes. Well worth it and they have earned my business going forward!

An
Review №8

Great little repair shop! Luke, the technician, worked on my laptop and did exactly what I asked for. He was very professional when I called and listened carefully to everything I was having problems with. He called back even after hours to give me an update on my laptop and it was finished right when he said it would be done. I appreciate your work and for being so professional and courteous. They are so much more affordable than all other shops I checked in town. Thanks Luke!

Bi
Review №9

Longhorn Mac Repair was able to fix my MacBook Pro (2015) in about 20 minutes! I highly recommend this place for all of your Apple/Mac repairs. Reasonably priced and very good service!

Al
Review №10

Fantastic from start to finish. Best prices in town and if you’re lucky, you’ll meet the lil pup.

Jo
Review №11

This company and the owner Jimmy are absolutely top notch! They have my 100% trust!

Ch
Review №12

Cracked the screen on my 2017 MacBook Pro. Did a Google search of repair places and decided to give them a try. I was not disappointed they replaced my screen with a gently used screen since new ones weren’t available at the time and gave me a great deal! Will go back to purchase a used MAC in the future for my wife very soon! Would highly recommend if you are unsure where to go besides the high priced Apple store for out of warranty repairs.

El
Review №13

Ive experienced some of the worst customer service communication with Longhorn Mac repair. My rating on the quality of their repairs is probably a 5/10 (had to bring my computer back after fixing the initial issue because a entirely new one started that wasnt their before) however I really only feel like I should talk about their issues with communication due to my lack of expertise in mac repair.After getting my mac repaired I had flown back to my college the next morning. It was then I realized my screen had a new issue and called longhorn mac to see what they could do about it. After trying a quick lcd reset they ended up sending me a shipping label. I have now not seen my computer for 2 WEEKS and have not ONCE received a call about a new tracking number or updates on why they have had it so long. I am the one who has had to make the call every. time. Its a horrible feeling hoping to get a package and calling to confirm the delivery date was scheduled for a certain day then having them tell you they havent even fixed the initial problem yet.Especially during times like these when everyone is inside a computer is not just an expensive jacket going to get fixed. To simply say I need my computer would be an understatement, as a college student and employee in the service industry my business and school on my computer is my entire life.I should get my computer this Friday. a full 18 DAYS from when I originally sent it in.

Ri
Review №14

This business is great, and will go back! My son took his iPhone for a simple port repair, and finding out it was simply dirty, they cleaned it at no charge and it charges great now! Thank you so much, really great customer service!

Sa
Review №15

A couple weeks ago I brought in my 21.5in iMac (2019) to get it upgraded from 8GBs of ram to 32GBs. Normally I would do this myself, but when I bought the one I did I didnt realize you would pretty much have to take your whole computer apart to do it. They gave me a fair price on getting it upgraded, and did a fantastic job with it. During the whole process everyone I spoke with acted professional, and were kind enough to answer questions. I Highly recommend anyone go here to get your mac upgraded or repaired. I will for sure coming here again soon to get my hard drive upgraded as well. Thank you Longhorn Mac Repair!

Ch
Review №16

Bought a computer at Mac repair a couple of weeks ago. My charger stopped working right before a early morning trip to Seattle for a conference. Left a message after hours to see if they would reimburse me since I needed my computer all next week and would need to buy a new one. Owner called me back at 9 pm and waited for me to get to the store to swap out my charger. They close at 6pm. Owner is a boss and really appreciate the customer service!

CP
Review №17

I was lucky to just walk into this small shop as I live not far away. I am so impressed with their work ethic and knowledge. They are wonderful. You can trust them completely.

ro
Review №18

The phone was working the only issue was that it was rebootingThought they will be able to somethingNo they didn’tGot the phone and now it is not turn in On anymoreBe aware and protect yourself when you are giving them your item

Cr
Review №19

Excellent service and fair price.They did diagnose my Mac and did t charge me anything for it then the technician called me and told me exactly what he was going to do and how much it would cost me.I came to pick it up and the receptionist was very polite and courteous. Even offered to bring my Mac to my car.From the moment I called to inquire about the service to when I picked up my Mac, definitely a 5 star experience!

Ha
Review №20

I go to the the Danys liquor right next door pretty often, and I had stopped in about a month ago to get a price for the speaker on my phone. Its been having issues with me hearing people and Ive had to use my headphones for the past month (so inconvenient!) Well anyways, the receptionist girl was super sweet and they had a technician look at it while I waited, and come to find out I was still under Apples warranty. They recommended I set up an appointment at the domain to get it fixed for free, which they helped me do, and recommend I do a backup of my stuff. So I finally got over there last week and guess what?! THEY FREAKING REPLACED MY PHONE FOR FREE!!I really appreciate the staff at Longhorn and their honesty was so refreshing. Saved me a good chunk of change I was willing to spend to not have to use my headphones anymore. Thanks again, guys!!P.S. they also have a buttload of cases are awesome prices, which I intend to take advantage of soon.

Cr
Review №21

Angel was really helpful ! My laptop works great now!

JC
Review №22

My daughter-in-law had her tablet repaired by Longhorn Mac Repair, at first thinking she needed to spend money for a new one. The display was not working at all. They were quick to help and had the tablet to working in no time. I highly recommend their excellent service!

Ty
Review №23

I went in to Longhorn MAC repair today and had an amazing experience! All questions were answered quickly and with accuracy. Very easy location to find and the staff are very friendly. I worked with Patrick and he was an amazing help and got me in and out of the store in great time. Prices for the items are very accurate for the use and condition and I would highly recommend this store to anyone and everyone looking for repairs or to buy a nice laptop/computer it’s a great place!

Ja
Review №24

Simply put, first class business! They do a fantastic job! My phone wouldn’t charge and they replaced the charging port. Great people and service. Give them a shot. You won’t regret it!

Ka
Review №25

$130 +tax to replace my battery... MacBooks working great but lost a star because they couldn’t bother to wipe the screen off for me but other than that 👍🏼

Sy
Review №26

Longhorn Mac Repair is great! I remember having an issue with my computer, and I couldnt get it to work no matter what I did. Im pretty good at researching and diagnosing whats wrong with my tech, but nothing was working this time. So the next day I went and after a few minutes, the man behind the counter figured out what was up and fixed it. I would strongly recommend them for when youre at your wits end trying to fix your electronics!

Ja
Review №27

Weve taken various devices to Longhorn Mac Repair for years, but recently we had a difficult repair that seemed to keep popping back up. Longhorn worked with us tirelessly, taking the computer back 3 times to make sure they fixed it. I was absolutely impressed and grateful (as usual) with their stellar customer service, relentless attention to detail, and determination to fix the problem. Their prices are fair and their professionalism is top notch! I drive almost 40 minutes to get to them, and its worth every mile!

Ne
Review №28

Took my Mac in for repair, I dropped it on the floor and was out of use for a few months. I finally decided to take in and They are definitely honest people. Would definitely recommend.

Pr
Review №29

I was previously serving at a church as a worship minister and bought 3 refurbished Mac computers from Longhorn Mac Repair during that time. I looked at several options online for affordable Macs, but none of them had the options offered by Patrick and his team. The units I bought from Longhorn were different ages, but all of them ran like they were new, straight out of the box. Plus, they had Office Suite and Adobe Suite already installed and included in my purchase price. You wont find a better deal on Mac products than you will at Longhorn Mac Repair! Will definitely continue to purchase from them for all my future Apple needs.

Ja
Review №30

I recently serviced my Mac here *solely* because of the stores online reputation and reviews and I could not have been more pleased and happy in the end, even with the final bill reaching $500. This was my first time doing business here. I want the reviewer to note I went in for a sticky keyboard replacement caused by a spill around 5 months ago. As one would expect - there were many more problems created once the chassis was opened and serviced due to the damage. Angel and the two techs went out-of-their-way to handle the situation professionally and fairly, even when it was less than ideal for them. So as to represent the stores integrity justifiably, I want the reviewer to know these 5 Stars are not impartial or emotionally driven. They deserve all 5. Angel and the other two techs were the most incredibly honest and upfront, respectful, reasonable, and professional people to deal with. You wont be disappointed. Thank you guys!

Su
Review №31

These people at Longhorn Mac Repair have come to my rescue several times, but yesterday was the save of my lifeline! I know this sounds extreme, but I am 72 & live alone. My middle daughter & family live much closer than in the past, but I depend on my phone to stay in touch with her. She was diagnosed with an autoimmune disease of the brain & I feel better if I know we are just a call or a text apart. I was having problems with my iPhone & tried to install the new iOS software & everything was gone! To make a scary story short my daughter had to draw a map to Longhorn because I depend on my phone for that too! When I arrived it was getting later, but they all took the time to sympathize & discover that I not only needed the software but a new screen. They were all extremely polite & helpful even to a frantic 72 year old woman!! These Longhorn Mac Repair people are the best! Thanks to you all!!

Ch
Review №32

Great company and staff. Have taken care of several computer/phone issues for my family and are courteous, respectful and honest. They go above and beyond the call and TAT is fast. You cant go wrong choosing them.

da
Review №33

Really helpful. They do care about their customers. Highly recommended. The service was fast. They went out of their way to help us and hear our concerns. Friendly staff. Would definitely come back.

Ty
Review №34

I have had two different iPads repaired. One for a cracked screen and one for a battery that lost its charge. Haven’t had any issues with the repairs. Customer service has been excellent. They have been very knowledgeable about their troubleshooting and have notified and responded to me in a very timely manner. Turnaround time on their service have been one day and that’s without making an appointment. I have recommended them to other people and will gladly do so again.

Cu
Review №35

Longhorn Mac Repair helped get our Macbook back to working condition. It had become unstable and was doing all sorts of crazy stuff. Longhorn Mac Repair ran some tests and cleaned up the computer. It seemed to be quite a bit more stable afterwords. They were helpful and courteous and I will definitely be going back if I have more problems... and you should too!

Ka
Review №36

Excellent service, friendly staff. Angel did an awesome job fixing our ipad and iphone.

Mi
Review №37

I would like to give a special shoutout to Angel for helping me pick out a MacBook air and even staying after hours to assist with payment.

To
Review №38

Complete dishonesty.On my 27 iMac, I had one or more of the fans making noise due to possibly dust accumulation. I brought it in and they agreed to diagnose the problem. 2 days later they said the hard disk was defective and it would cost over $460 including parts and labor. This included charges for removing the screen. Shouldnt that be a part of the labor charge?When I refused their extortionist attempt, they gave me the computer back and charged me $30 for diagnosis, which was wrong.Never going back there.

Ki
Review №39

I will be going here for all my apple needs. Best price in the area, fast repair, and friendly staff.

Ka
Review №40

I had my screen fixed here and had an issue with the initial repair. I went up to shop and the receptionist at the front desk said there was nothing they could do. I left upset, but the owner personally called me and apologized and told me they could fix my issue. Now my phone is working properly and looks brand new! I appreciate the excellent customer service and warranty from the owner! I would highly recommend Longhorn Mac Repair because the owner follows up on customer concerns and issues. He wants to make sure you leave happy with your device in working condition!

Ka
Review №41

These guys are the real deal. Honest, ethical, affordable, FAST, experienced... what more could you want from a business? Apple wanted to charge me $1400 to fix a MacBook Pro that Ive had for only about a year. For that price, I could have bought a second computer. Longhorn repaired it for $250 in under 24 hours. Its good as new... how bout that? They have earned my loyalty. From now on, Ill skip the Apple store and go straight to them anytime I have issues with a computer from here on out. Thank you!!

ch
Review №42

Fixed my broken MacBook Pro Screen. No problems.

Ma
Review №43

Sincerely the best service available. If they cant fix it, they dont charge you. However, they go ABOVE and BEYOND to really try help you get your item up and running. Ive taken two iPhones in to them and couldnt be happier with the service I received. I sincerely appreciate all they did and the manner in which they did it. Will definitely be coming back and I highly recommend them to everyone!

Um
Review №44

The staff and service here is awesome! They have fixed many of my MacBooks, iPhones and iPads. The geniuses here are all certified and very competent!

hu
Review №45

Wow! What a good deal on repair work. We have had multiple apple products fixed by them and without hesitation would use them again. Honest company with strong work ethic and extremely competitive in their prices! Cant go wrong here.

Xt
Review №46

My cats chewed through the thin part of my MacBook power cable, and I was able to get a used replacement for 30 bucks (the complete cables are 80 dollars new). The guy working the checkout was super nice and helpful, and the service was quick and easy. Go here instead of dealing with the crowds, appointments, and high prices at the Apple Store!

Ga
Review №47

I am giving this a 5. I only stopped in for a soda and the clerk came to assist in reaching it for me. I didnt hAve to ask for help. He was caring enough to know that I needed help. I usually stop in there about once a month when I see my doctor.

Br
Review №48

These guys are the best. Were delighted to see theyre doing well because we really like their service. I just had a problem and called for a malware recommendation and they were on it!!! Great customer service!

Ta
Review №49

I have purchased a used MacBook Pro and a used iPad from longhorn Mac repair. I had a great experience both times. Buying used electronics can sometimes be sketchy, but longhorn sells quality apple products at super reasonable prices. They are knowledgeable, helpful and super friendly, and have they great customer service, I definitely recommend them for anything apple related!

Ev
Review №50

Ive been a customer of Longhorn since I found them in 2013. I remember when they operated out of a cramped, shabby room off of Cameron Rd. I lived way south, but the trip was always worth the time. Longhorn offered me something that I had a hard time finding anywhere else: not only was their service personable and direct, but they also offered to sell me replacement Mac parts directly--try asking another shop in Austin to do that for you. Now, theyre gone from their old space and into a much bigger and nicer space, offering even more services--but their dedication to customer service hasnt changed one bit. The owner, Patrick, even gave me his own number for when I have questions or needs, and is always quick to get back to me. Longhorn offers a huge array of services and parts at a fantastic price--look no further, give them a shot if youre in need of any Apple MacBook/iPhone/iPad repair.

ta
Review №51

Quick and reasonable prices. I’m a Very satisfied customer.

Jo
Review №52

If you have a problem with your Apple device, this is the place to bring it! Theyre upfront and honest on the cost and theyre an Apple Certified Service Provider. They do great work and are typically cheaper than going to the Apple Store. My iPhone 6 Plus had a display issue and it was fixed while I waited in less than an hour.

Je
Review №53

Longhorn Mac Repair in Pflugerville is the place to go for a Mac repair. I have an old, and I do mean old, IMac that would not power up at all, nothing! I figured it was done but took a shot and took it to Longhorn Mac Repair and within 24 hours they had it working and back in my possession. They preformed a miracle and Im grateful. They were fast, friendly, and at a reasonable price. What more can you ask for in a computer repair place. Oh yes, and no charge for the initial diagnosis. A certain other repair shop wanted $99 just to diagnose the problem. You wont be disappointed.

Al
Review №54

Ive had two macs fixed here. Great service, fair pricing.

K
Review №55

I went in for a screen repair and ended up leaving with a whole new laptop. I got all the upgrades I knew I needed, but could never really front the bill for. LMR gave me such a great deal on my trade in and set me up with a 2 week layaway plan so I couldnt say no! I highly recommend. Thanks again, Angel. You da man🤝

Pa
Review №56

Prompt and excellent service. Replaced my I phone 6s screen for 74$ including tax. It took less than 30 mins. They provide 90 days warranty. Highly recommend it.

Bi
Review №57

These guys are totally awesome with their work. Took my 2008 MacBook pro that had died on me in for repair. Within a few hours, they were able to tell me exactly what was wrong with. Their pricing was extremely reasonable. Ill recommend this place for anyone to go to for all their repairs. Plus you get a warranty on the work the performed.

Pe
Review №58

I’ve taken several computers here for service and have never been dissatisfied. Great communication and knowledgeable staff

no
Review №59

I highly recommend taking your mac tech tools here. They have shown competence and integrity by phone as well as in person. My Macbook pro was repaired for half of the price that another downtown Austin store was wanting to charge me. The guys there are polite and trustworthy.

Ma
Review №60

I keep seeing these great ratings of Longhorn Mac Repair in Pflugerville and it makes me so angry because of my experience with the business.An employee at Longhorn Mac Repair was hired to only repair my phone screen. Before returning my phone to me the associate attempted to access private files in the Keepsafe app. installed on my phone without my consent - violating my privacy. Proof of this was captured in a ‘Break-in alert’ image of the employee in action by the application after repeated failed attempts of entering an incorrect password. The employee was given the password to my phone to unlock my phone’s main screen in order complete the repair services in my absence. My privacy was violated when the employee attempted to use the password I had given him - under the pretense that he would only use the password to unlock my main screen for screen repair services - to unlock the Keepsafe app, which is known for including one’s intimate files and images. The business sat down with me one time and apologized. When the manager first stated that he wanted to meet with me after I reported my situation to him the employee who gave me so much grief was still working there. I was so angry I left. I returned at a later date after my mother spoke with them and informed me the employee had been fired. Not because of his CYBERCRIME but because of other internal reasons. I told them I would be in contact with them again. They never responded to a letter I sent them after that. I went to the police’s cyber division to report what happened but they stated there was nothing they could do because the law hasn’t caught up with technology. I don’t know what that employee is doing now but LONGHORN MAC REPAIR hired that guy and he caused me great distress so they are CANCELED. I had other sensitive pictures that were on my phone and was very worried that he saw those as well. Now that I’m thinking about it-I will check the records of outgoing messages on my phone bill to see if he sent anything to his phone from my phone. I will continue to look for ways to receive justice for this wrong done to me.

Jo
Review №61

These guys are great. I had them upgrade the SSD and RAM on my 2012 MBP, and when the RAM didnt work after a few days, they made it right. They put the customers first and make sure everyone gets treated right. Dont go to the Apple Store. Call these guys first!!

Ky
Review №62

Quick and friendly service. Replaced two iPhone screens and three in tempered glass screen protectors. Will definitely use again if needed.

Ki
Review №63

I have been coming here for years. With 3 kids and 4 iPhones in the family there have been many mishaps. Always helpful, always great service. Would never go anywhere else. Glad I found them!!

Ki
Review №64

Great service and very honest. Easily could have charged me more but it turned out the damage on my phone was not what I was expecting. 2A friendly as well, thank you!

A
Review №65

The people that work here are so kind and absolutely the best! I will refer friends! The customer service and prices are exceptional!

Mh
Review №66

An amazing company who Ive used before. I will defffinitly continue to reccomend them! I came in with a completely broken screen and got that and my battery fixed for a great price and in under 45 minutes. They have wonderful customer service, and overall its a great company!

Ki
Review №67

Spilled water on my Mac Air. They had it fixed next day. Very nice, knowledgeable and professional. Fair prices. Highly recommend.

Li
Review №68

I spilled tea over my fairly new MacBook Air and it stopped working right away. I went to the Apple store to get it fixed, but then it became clear repair prices would be sky high, and I could just as well buy a new MacBook (?!). So I went to Longhorn Mac Repair service instead. To summarise: AWESOME service! They started working on my Mac right away. Great expectations management. Very good and continuous updates on next steps, costs involved and potential risks. They fixed my Mac over the weekend, within 3 days, against a very reasonable price, even lower than expected. A very happy customer, and recommend them to everyone with Mac issues!

Hu
Review №69

This place is great. Excellent customer service, and willing to go above and beyond to meet you expectations. I’ll be returning for any future Mac problems!

co
Review №70

My MacBookPro TouchBar required a simple fix for a broken battery connector. The Apple Store folks quoted me $1,495 for Accidental Damage because it required replacing the whole logic board, and it required 3 weeks because the parts are in backlog... The folks at Longhorn Mac Repair fixed it for 10% of the cost and in 1 day I had it back... Excellent service and very reasonable prices. Highly recommended....... e

Pe
Review №71

They do a quick and good job. They are also professional yet friendly. Their store was clean and nice as well.I took in my wifes 2012 macbook air for a battery replacement. They got it done by same day. Couldnt tell that they went in and took it out either

Mi
Review №72

This group is impeccable! Angel walked me through the ins and outs of the entire MacBook line. *Extremely* informed, patient, and clear. I then spent many hours surfing eBay, craigsList, Amazon, and yelp, but couldnt top their prices, their reviews, or having them here in town. I wouldnt hesitate to buy or repair any Mac product with this team. Thank you Longhorn Mac Repair! Huge stress relief having your help buying the greatest MacBook Pro in the world!

Ja
Review №73

I’ve had several occasions now to use Longhorn Mac Repair and I’m a HUGE fan!The first time I had a cracked screen on a mid-2012 MacBook Pro. Most estimates were $500+ to replace it. Longhorn got it down for under half that amount!Second time I had a trackpad clicker that wasn’t clicking. They opened it up, adjusted it and it worked perfectly.On both occasions they looked at it in a timely manner. Called me with a diagnosis and really fair prices.I live in South Austin and the drive to Pflugerville is totally worth it! I highly recommend Longhorn Mac Repair!

Da
Review №74

Had to use these guys when I was down in Austin on business, and I have nothing but great things to say. Places where I live would charge double or trip the prices these guys did. They fixed my macbook issues within a few hours. Really pleasant guys here and super accommodating to whatever your needs are. A+++

An
Review №75

Longhorn has a group of very friendly (and very patient) employees and technicians. They have great prices so Id recommend to check them out before shelling out an exorbitant amount of cash to the Apple Store. While I was there they were doing repairs on the spot when normally it would take an arm, a leg, and a few weeks for Apple to do the same thing.

Kr
Review №76

Angel was very friendly, professional, and speedy at repairing my cracked screen! Longhorn Mac Repair has fair prices and it includes a 90 day warranty. If my screen cracks again (hopefully not!), I know where to go now.

si
Review №77

Fantastic repair shop and excellent customer service. Got my computer upgraded with high quality work and a few weeks later they helped me remove a stripped screw from my chromebox free of charge.

Ch
Review №78

Great couple, love my mac have had 0 issues with it, they were able to sell it to me and upgrade it in under a couple of hours.

Ma
Review №79

The great folks at Longhorn Mac Repair took awesome care of me and my iMac. I was promptly greeted and was asked to wait in the front room while the technician looked into the issue with my iMac. They provided a quick resolution with getting my iMac back up and running. I highly recommend this business for all your Apple needs.

Je
Review №80

My 27 inch iMac crashed and Longhorn Mac not only got my computer back up and running but they made it operates faster and saved me the cost of a new hard drive. I am a fan for life. I highly recommend Longhorn Mac. They are honest, trustworthy, professional, and fast.

No
Review №81

Good place. I was going to buy a charger for 55$ but he was able to get me a replacement part for the charger for 3$ rather than upsell me. Ill be going back.

Jo
Review №82

Great prices, fast work, and very professional! Had my iPhone 6s screen replace in 30 minutes and got a tempered glass installed. I couldnt be happier!

Jo
Review №83

Great folks. Really friendly, fast, and supper helpful.

Mb
Review №84

These guys are rockstars! They fixed my a (key) along with my w (key) and s (key) on my mid 2014 macbook air for $5.00!!! I was quoted this over the phone but thought this cant be right but i thought Id give it a shot and make the 20 min drive and it was well worth it. They took such good care of me and my mac, I will definitely be going there for any mac needs I have from now on, they have earned a new loyal customer!

Lo
Review №85

Great shop. Easy to get to and parking is easy. Like the refurbished section too

Wi
Review №86

These guys not only repaired my computer in one day, they gave me multiple discounts and negotiated the price down into my budget. I came to pick up my laptop and they said oh, by the way, the battery was dead so we replaced it for free. Who does that?!? Awesome.

Ka
Review №87

The video went out on my 2-year-old Macbook Pro. After paying a $60 diagnostics fee and getting a we think this is whats going on and a quote for almost $700 from another authorized dealer, I took it to Longhorn. They didnt charge me anything to diagnose the problem and immediately knew exactly what was wrong. $500 later my computer was up and running again. I will never again take my Apple products anywhere else!

St
Review №88

These people are completely awesome! Forgot the Apple store, this is a much better place.

Ch
Review №89

This place is amazing! Staff is super friendly and knowledgeable! I brought my MacBook here to have the GPU replaced, they were able to take care of me in under an hour, on a Saturday!

Mi
Review №90

These guys put the Apple Store Genius to shame. Apple said our MacBook Air was too damaged to repair and we would be better off buying a new one. Saving any of the data on it was also impossible. Well Longhorn Mac Repair diagnosed the problem and said easy fix. The data was safe and never in danger. A part was ordered and in less than a week, our MacBook Air was running good as new! The cost of service is very reasonable. You cannot go wrong in taking your Apple products to these guys!

Al
Review №91

Staff was very polite! Fast service, screen looks great! Highly recommend for Anyone with phone damage.

Ma
Review №92

My iPhone went through the wash and I thought it was a goner. I brought it to these guys and I had it back fully functional within a few days. Couldnt be happier!I would recommend Longhorn to anyone with Mac or iPhone problems.

P
Review №93

Unsatisfied. Incompetent. The manager is a real piece of work. If you dont like their service and complain they wont work with you. They didnt even fix my original issue. Their customer service is horrible. I wish I had a good review to give like everyone else.

Kr
Review №94

Fantastic. Had my iPad screen replaced in under 3 hours. Other repair places dont even want guarantee 24 hour service. Thanks, yall.

Hi
Review №95

I took my MacBook Pro to them for diagnosis. The operating system was failing and wouldn’t load up - I had a grey screen of death. Tried all the common keys for safe mode, pre boot, resetting nvram, internet recovery, disk utility, and I forgot to back up.They assured me it was gpu, my hardrive was still good( just old ), and provided great service as well as options for me. I highly recommend them to everyone. Great fix. Very knowledgeable. I am a computer scientist and I can confirm they know exactly what to fix and how to fix. I will keep them saved in my contacts for future reference.

Br
Review №96

Lornhorn Mac has saved me from buying a new Mac twice. With their help, I was able to get my MacBook Pro running again within a day. I use my MacBook for my makeup and Sunless tanning business as well as personal use, so when it goes down it is really bad. In addition to great service, their prices are great. I went to several other Mac places in town any they wanted a lot more or they didn’t want to touch my computer because it was 4 years old. Lastly, they can also upgrade your Mac for you. I upgraded from 128 SSD harddrive to 512, and tripled the speed of my memory card. Overall, I highly recommend Longhorn Mac.

Qu
Review №97

Excellent work, respectful. I found them on yelp because of their reviews. I was in a jam and they went out of their way to find a solution.

Ra
Review №98

Got my iPhone 6s Plus fixed there and it cracked the next day when i dropped it on carpet . the screens are weak . Also my screen barley works when i touch it ive called multiple times and the number listed on here is not a working number. i am very unsatisfied.Also i bought a iPhone charger from them and it literally stop working in 3 days, i understand you get what you pay for but ive had multiple $5 chargers that have lasted me Multiple months and even years.I would only recommend this place if youre in a desperate need to get you want to get your phone fixed and have it work properly for a couple days .Im not knocking everything, the service was amazing im just not happy with their work.

Vi
Review №99

Guys, go here. This place is awesome.I have a 7-year-old MacBook Pro and recently updated my OS to High Sierra. Though Apple claims that High Sierra is compatible with my computer, my MacBook thought otherwise. It was completely stuck on the Apple startup screen and would not progress any further no matter what I tried.I took my computer in on Monday and they said High Sierra corrupted my Hard Drive. I didn’t have any of my data backed up and was worried sick I was going to lose everything. They spent three whole days with my computer doing everything they possibly could to save my data. I could tell they weren’t going to give me back my computer until it was fixed. They went above and beyond with me and not only saved ALL of my data, but fixed my computer too.These people actually give a damn. They care and want to do everything they possibly can and more to fix your problem.

Mi
Review №100

I recently had to make a decision to either buy a new MacBook Pro with an i7 processor, 16gigs of ram, and a 512 SSD, at a price close to $3100 with tax. Since I’m a web developer and UX designer, I need the power, or repair and refurbish my 2012 MacBook Pro. The same specs on my refurnished cost me around $730 as opposed to buying it brand new for $2800 + tax. I’ve already tested it out and installed my software. It runs really fast. My 2012 MacBook came with an i7 processor already, so they fixed the logic board, upgraded to 16gigs of ram, and swapped out the cd drive, that I never use anyway, for a 512 SSD. I also kept the other hard drive that was a 2 TB.I installed the Mac OS on the 512 SSD and it runs blazing fast.Thank you Longhorn for saving me literally almost $2300.

Information
43 Photos
100 Comments
4.6 Rating
  • Address:2700 W Pecan St #500, Pflugerville, TX 78660, United States
  • Site:http://longhornmacrepair.com/
  • Phone:+1 512-902-3789
Categories
  • Cell phone store
  • Cell phone accessory store
  • Computer store
  • Computer repair service
  • Computer service
  • Computer software store
  • Mobile phone repair shop
  • Phone repair service
  • Screen repair service
  • Used computer store
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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