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Peabody Auto Collision Corp.
9 Caller St, Peabody, MA 01960, United States
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Peabody Auto Collision Corp.
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Jo
Review №1

Great experience. Brought my sons GTI in to have the scratches on the front bumper repaired. The prices were great, and the services was some of the best I have experienced.Communications were constant. I did not have to call for an update once.The car looks brand new. Peabody Auto Collision went above and beyond.

Jo
Review №2

Coming from car enthusiast had the best experience car came out amazing would most definitely recommend to everyone thank you

St
Review №3

From the moment I called after my accident they went above and beyond. They stayed late for me to drop of my car and walked me through and put in my insurance claim for me. They kept me up to date on the progress and made sure that my car was 100% ready to go before I got it. When it came time to pick my car up I was running late, they stayed late that way I wouldnt have to wait another day for my car. When I got it it looked amazing and was remarkably clean, better then it has ever been. I would recommend to anyone and will be back if I ever need anything for my car again!

An
Review №4

Excellent and profession on my vehicle that was involved in a collision and needed extended auto repair

Ha
Review №5

Absolutely amazing service and workmanship. They took care of everything for us - rental car, insurance claim, delivered our car back to us, and did it all quickly and with a smile. The work they performed was excellent. We could nothave been happier with the process and the result.

Me
Review №6

Brought my car here after getting into a minor accident and Peabody Auto was extremely professional, fair and honest. They told me a time frame that my car would be finished by and they were consistent with that. The women working there are so friendly and knowledgeable and make the experience very easy and straightforward. My car looked better when I picked it up than it did before the accident!

An
Review №7

Best place to take your car! They did a great job on my 2010 Odyssey. I love it! I recommend this place to everyone.

Ev
Review №8

Peabody Auto has my car looking just like new!! The staff is friendly and I was able to get a rental at the time of drop off! The service was quick and stress -free for me. I would highly recommend Coral and her team!!

Lu
Review №9

Great place, very nice staff, manager is awesome always trying to accommodate your needs extremely happy with my end results and highly recommend. Don’t be afraid to ask any questions And I mean ANY TRUST ME they will meet your request and expectationS

An
Review №10

Really good experience with these guys, way better than the minimum viable I expect from collision repair being controlled by the other guys insurance. Had a few friendly, helpful interactions with their team and Liz is especially awesome (thank you!). The actual work is professional and correct, they wrangled the adjuster and rental agent, and delivered my car squeaky clean at the end of it. Ill use them again, next time some dude drives his car into mine, which is likely in Peabody.

Je
Review №11

I had my rims and mirrors painted black by Peabody Auto Collision. They did an amazing job. They had my car done in a timely manner. They also did a courtesy detail and wash. Coral is extremely helpful. I highly recommend Peabody Auto Collision!

De
Review №12

Peabody auto helped me during a terrible and horrendous experience I had with my insurance company after being rear-ended. They reassured me that they would take care of me and they did just that !

Ja
Review №13

I recommend this place for its excellent service and friendly people! 10/10

Os
Review №14

I bring my car to get fix they talked to the car insurance and did all of the paperwork to fix the issue thankfully it got resolved they going to pay back to me the 100% of the amount, really helpful and professional in their job. Five stars specially the person who assist me Coral.

Ju
Review №15

Really great job done. The pricing was decent and they went well and beyond my expectation. I would highly recommend. Good bang for your buck. Medium price. Luxury finish.

Na
Review №16

If I could give double the stars I would. This auto body is the best auto body shop, I brought my 2020 Honda in for some major repairs and the car was repaired very quick. The service representative at the front desk was not only helpful over the phone, but very helpful in person. She made me feel very welcomed and reassured that I was at the right place for my repairs. This shop is very professional, quick, and meticulous on the quality of their work. My car, going in, looked like it was close to a total loss, but thank you to this shop, my car looks like the day I purchased it. A huge thanks to everyone there, I will definitely be referring this shop to many other people, and bringing my car here for future repairs. Thank you again

Jo
Review №17

My car was involved in an accident and I had it towed to Peabody Auto Collision. Coral and Liz helped me through the entire process and made a bad situation a lot more tolerable. I highly recommend Peabody Auto Collision, and if I ever have an issue in the future I will come here. Excellent customer service.

Mo
Review №18

This has been an amazing experience here at Peabody Auto Collision! They took very good care of me and my two vehicles I brought over today. I definitely will be telling al my friends and family to come here to get there auto body work done.

Jo
Review №19

The best shop in the area in MA, they work quick and customer service is the best. Don’t think about it twice before giving them a call or stopping by at their shop. They worked on my Ram 1500 and left it like new or even better. The truck shines and definitely catch soo many eyes on the road.

Cl
Review №20

First and foremost, Peabody Auto Collision, did above and beyond to take care of the repairs on my car after it was involved in an accident. As soon as I dropped off my car, the staff were so accommodating and walked me through the process every step of the way. From the point of when the incident happen they help file the claim, the rental service drops off the rental at the shop and I could drop off the rental at the shop itself when it’s time to pick up my car. Hands down the staff at Peabody Auto Collision deserve more than 5 stars, I would give them a 10! I will continue to spread the word to every person who needs assistance with their vehicle. Go to PEABODY AUTO COLLISION!!!

Lu
Review №21

Great job guys car looks better than ever!

He
Review №22

I dealt directly with the owner (Raffi), he was very professional, catered to all of my needs and his friendly staff made my the entire process very easy. I truly feel valued as a customer. I will definitely recommend him to my friends and family.

yo
Review №23

This is the place to go to, I can’t thank enough the staff and Coral, she is on her A Game!!! And very professional and knowledgeable, I would not go to any other auto body shop, they always have my back!

Pa
Review №24

Ivery good customer service!! Coral was very helpful from the beginning to the end!!! My car looks definitely way better than when I drop it off this morning!!! Ill definitely do business with them again!!!

Bl
Review №25

These people are A1 top quality!!!! They did my 13 ram 1500 and she looks like a different animal. I cant thank them enough for the work and hours they did. Even with all my texts and checking daily. They took care of me like i was there only customers!! 5+ stars. 100% recommended. Ill never go anywhere else. Thank you peabody auto collision!!

Pa
Review №26

They painted a trunk spoiler for my car. They were fast, on time and good pricing. I will definitely do business with them again.

Ro
Review №27

I was highly recommended by two of my closest friends to go to Peabody Auto Collision. I am happy to say that I also highly recommend anyone to go and get their car services with them. They are all very professional, very detailed with their documentation of your vehicle and can’t forget very friendly! I felt like I was a close friend or even a family member by how they treated me. I’m grateful for a service well done! My car looks AMAZING!! The paint job was immaculate and the car detail made my car look brand new! I have received several compliments already for how DOPE my car looks! It literally looks brand new! I left a couple of business cards with the guys who were wowed by the paint job! You won’t regret getting your services with Peabody Auto Collision! It took me about 45 mins or so to get there but it was sooo worth the ride! Thanks again for a job well done!!!

An
Review №28

Following a bad accident, I had my 2009 Toyota Matrox towed here for damage assessment. Folks in the office were super friendly and helpful, assisted me with navigating the insurance claims process, and getting hooked up with a rental car while the damage was being assessed. They were proactive on communication, and kept me more up-to-date on my claim process than the insurance company did. While I didnt get a chance to have my car worked on here (car was totaled), I would 100% reccomend Peabody Collision simply for the A+ customer service. Not to mention, the shop was VERY clean.

La
Review №29

Just got my car back yesterday and came back to what looks like a brand new car. New car smell, the work that was done was amazing. So happy the way it looks inside and out. I hope to not have any other issues with my car but if i did i will be sure to bring it back to Peabody Auto Collission. Thanks to all the staff!

Ga
Review №30

Great service would good again. I recommend everyone to go there if they have any car trouble.

Ka
Review №31

I have used this place twice. They are knowledgeable and professional. The women in the office know their stuff! They are so organized and work with the insurance company so well, it felt effortless! Will use them again.

Je
Review №32

Peabody Auto Collision does excellent work. My family and I always bring our cars to them. This is the second time they have done unbelievable work on my cars. My first car was in a bad accident and they repaired the whole front end. You wouldn’t even have known the car was in an accident. My second car’s front bumper started peeling. I brought it in to be repainted. They had my car done in less than a week and did an amazing job. The car looks brand new. They also detailed the car! Highly recommend Peabody Auto Collision!!!! Great work, reasonable price, punctual, and professional!!

Le
Review №33

Peabody Auto Collision Corp. is great, and I highly recommend the shop to anyone that is looking to repair their vehicle, etc. The customer service and quality of work is exceptional. I recently brought my vehicle to the shop because my bumper and passenger rear side had to be replaced and repaired. I received my vehicle within 1-2 weeks after drop off and the repairs were amazing. They even managed to detail my vehicle upon pickup!

ni
Review №34

Very professional really good work was done on my vehicle!

Jo
Review №35

Amazing staff, unbelievable workmanship. Car looks like new!!!!

Br
Review №36

Highly recommend Peabody auto collision they did an amazing job on my car!!!🔥🔥🔥🔥

Di
Review №37

Body auto work, they did an awesome job! Lizz was very kind and answered all our questions

Ab
Review №38

Very happy with the work performed on my civic. would recommend this shop to everyone i know. thanks !

Al
Review №39

Fast, friendly, and did a great job. What else do you need? Would definitely bring my car back (although hopefully won’t need to)! I brought my car in to get looked at because the shield under the front fell off after a run in with a grocery store parking spot bumper. I brought it in on Wednesday morning to get looked at and they ordered the parts that day, had them in the next morning, and my car was all set by Thursday afternoon!

EN
Review №40

Been painting all my cars with them since 2015 and never been disappointed recommend it to anybody best place in town 🔥🔥

da
Review №41

These guys were so helpful. Great work. Wife got rear ended near their shop. Went there as the car was not fit to drive. Did a fantastic job and always kept us informed. Top notch.

No
Review №42

I would commend this business on OUTSTANDING customer service and quality work Your business, they were very attentive to my needs and questions and went beyond my expectations,I give a 10* from start to finish and circle back follow-up!!! When and if I am in need of service on my vehicles in the future I will be a returning customer as well as recommend to others! THANK YOU!

Ne
Review №43

From start to finish they took great care of me. Put me into a rental, and received immaculate customer service. Will definitely refer anyone I know in the event they need top quality work done. I will absolutely come back should I have any future issues! HIGHLY RECOMMEND!!!

T
Review №44

Quick prompt and professional! Very satisfied!

Er
Review №45

This is the best company to use for autobody repairs. So accommodating, friendly and professional.. not only was my vehicle perfectly repaired from an accident, but they fully detailed my car.. looks brand new! so happy with the service that I received!

De
Review №46

Great body shop. Kept me in the loop constantly with updates on the car, rental and insurance. Very professional and added a complementary detail on our car after the body was done. Hopefully we dont need to come back for body work but will come back for an occasional detail.

Ju
Review №47

Highly recommend, brought my car in the next day after an accident the service was super quick and came out better then it looked before. As I was getting into my car thinking I would need a car wash, THEY DID A FULL DETAIL INSIDE AND OUT! Amazing job! Staff was super friendly! 10/10

Jo
Review №48

Unfortunately my car was deemed totaled but the staff over at Peabody auto collision where not only super professional and car savvy but extremely helpful and made this process as smooth and comfortable as possible throughout the entire process highly recommend seeking service here

RA
Review №49

They are great at what they do and treated me very respectfully and quick. Will be going back in the future

Ry
Review №50

Coral and her team are awesome! I got my 2015 Subaru WRX repainted here after my sunroof exploded which scratched and chipped up my roof and trunk.They do great work with little vehicle downtime and the full detail my car received was excellent. I would recommend them to anyone in the greater Boston area!

Er
Review №51

Peabody Auto Collision is where I go when I need an auto body shop. They take their time to get the job done correctly and go above and beyond to help with the process will definitely recommend this shop.

Ja
Review №52

Great service, Did a great job on my car, Well recommended.....

Ka
Review №53

I made the right choice by coming to Peabody Auto Collision for my auto repair. Coral, was my case manager and she was always available, attentive and truly made my repair go as smooth as possible. This place is very detail oriented, even helped me fix an old claim on my car and handled everything through my insurance and rental. Coral had everything under control, including my rental extensions. I truly appreciate an auto body shop that you can trust will take care of your vehicle.The customer service is one of the best I’ve ever seen at an auto repair shop.They detailed my car, even took care of pick up and drop off. I would highly recommend this body shop to everyone.Thank you PAC!!!

Al
Review №54

I love this shop. Extremely customer oriented. I took both of my Jeep Grand Cherokee 2014 and 2018. They went above and beyond to meet my expectation. The staff cares about you and they ensure the process goes as smooth as possible from getting you a rental onsite to dealing with your insurance provider. Weekly updates of your vehicle and always accessible if I had any questions. Their work is top of of the line. Awesome shop and very clean.

Er
Review №55

I brought my car in for a detailing and im beyond happy with the outcome. My car looks brand new. If i could give more than 5 stars i would without any doubt. The customer service received as well was above and beyond. Coral the office manager Was very professional during drop of and pick up. I would recommend for a detailing to anyone! Thank you.

St
Review №56

Great job can count on them any time you need some help with your car. Best body shop I’ve ever been to! Thanks Peabody auto !

Da
Review №57

Best people to work with! Can not stress enough how much they did for us!. Best at what they do! Raffy and his team were exceptional!!!. I wouldn’t go anywhere else!. Trust me you will not regret a thing!!. Thank you Peabody auto!!!

la
Review №58

I highly recommend this place to everyone, excellent service, very professional, and great quality. My Mercedes look like never has been involved in an accident. The owner was very attentive and patiently answered everyone of my questions before and after the job was done. Coral, one of his helpers, was very friendly and professional. She helped me with the entire process of dealing with insurance and rental. Also, she kept me updated with everything. I’ll definitely go back if something happens to my vehicle again.

Ya
Review №59

Wow! What an easy and delightful process this was. Not only were they able to restore my car to how it was before my accident but they were able to make it look better. Between the excellent customer service from Coral and Liz and the beautiful work done on my car by the owner this is the best place to get your car worked on. I highly recommend this place for anyone who needs auto body work on there car and anyone who doesn’t want to deal with there insurance company since they take care of EVERYTHING!

On
Review №60

Awesome work outstanding service thank you Coral for you great service, Car looks great good job guys than you.

Me
Review №61

Everyone at Peabody is very welcoming and truly care about your experience. Car repairs can be stressful but Coral made it super easy. She truly knows what she’s doing and she does it with grace.

Mi
Review №62

Outstanding service and great peoplecoral and their staff did a great jobI truly recommend this place

ER
Review №63

The staff is extremely professional and are all very polite and helpful. They took care of everything from the rental to dealing with the insurance for me. All I had to do was drop it off and pick it up. Top Shelf! I would recommend Peabody Auto collision to everyone.

Ro
Review №64

Every single time I come to this shop they take really good care of me! I appreciate all the time and attention you guys dedicate to my vehicles! They do amazing work I would definitely recommend them!

Jo
Review №65

Great costumer service. Highly recommend!

Wi
Review №66

I was worried but when I got to see the results I was amazed. They are really professional. I needed to paint a bumper in a 1982 Corvette and thought the will notice the different color because is a new paint but I know for sure I can give them 5 stars and they have the best price too.

Pr
Review №67

Where do I even begin with the service? Just absolutely amazing in every aspect and all levels. Raffy was communicative, fast, and was just an overall pleasure to get to know. He sent us progress photos of the car and made sure we were well taken care of. We definitely left here as a friend! Amazing!- Julian and Bossie

Ai
Review №68

Very happy all around with my experience! Came here on a recommendation after a car accident. They picked up and delivered my car to a convenient location for me, did an amazing job on the body work and paint, and fully detailed my car. It looks brand new, and I’m so happy with the results!

Ca
Review №69

Took my car to Peabody Auto Collision after an accident and they took care of my car like it was their own. The communication and updates with Coral were clear and honest. The staff was very welcoming to me. I hope I don’t have any more car issues but if I do I will definitely be coming back to them! I love what they’ve done to my car.

Pa
Review №70

Amazing professional work!!!! Marcos did a wonderful job on my lights. They look brand new!!!! The staff Coral she is amazing and more then willing to answer any questions you might have. I will definitely be coming back!!!!

ed
Review №71

I am very happy with my results.

Ja
Review №72

The employees at Peabody Auto Collision were very accommodating and helpful. They made the process really easy for me. Didn’t even have to worry about going to a rental car company, because all the services are provided there. If I ever need their services again, will definitely come back. I recommend them 100%

Mi
Review №73

Excellent service. Delivered as promised. Would recommend to anyone.

Yi
Review №74

Just recently went to have my car repaired after an accident. They went above and beyond! My car came back looking like i had just took it off the lot. They even did a interior deep clean. I will definitely come here again.

Jo
Review №75

The body work is amazing, car looks like its never been in an accident. Highly recommend, their customer service was great as well.

An
Review №76

I used Peabody Auto Collision after my car was hit. They did an incredible job on my car and it was so fast. They were all so nice and helpful especially with all the craziness of the pandemic. After fixing my cars damage, they detailed and cleaned the whole car. It looked brand new! I will definitely use them again.

CA
Review №77

For the longest Ive been wanting to add the spoiler to my honda civic, but have been skeptical in terms of where I would do it. This place was recommended by a very close relative who had prior work done here. I was a bit nervous but went ahead and took the chance and I couldn’t be any happier. The installation process was very easy and quick. They were very responsible and had my car done when they said they would. I am a 100% satisfied customer. Thank-you coral for making my experience unique and smooth!

ad
Review №78

Thank you guys for making my vehicle look as good as new! I really appreciate it! They make the process of insurance go quick and easy! I would definitely recommend this shop to anyone looking for great work!

Ga
Review №79

Peabody auto collision went above and beyond expectations. They were able to accommodate me with a rental as they repaired car which was very convenient.The repairs came out great and will definitely keep work with this company for work in the future. Highly recommend.

Lu
Review №80

Very professional, my car looks better than when I first bought it. The Owner Rafy is a great person and I highly recommend.

Le
Review №81

If I could give Peabody Auto Collision more then 5 stars I would. Everyone is so helpful in every aspect. The auto body work they do is hands down better then I’ve ever seen. I Highly Recommend. EXCELLENT!!!!

Al
Review №82

Awesome place - highly recommend!!!

Ja
Review №83

I was recommended by a friend to take my car here to get repairs on some damages I had on the side of my car. I am very satisfied with the services I received and the staff is very helpful and customer friendly. I am very pleased with the outcome of my car an I would recommend this auto body shop!

Ni
Review №84

Super friendly over the phone and just as nice in person! I had my car detailed and it looks brand new! They did such an amazing job. Would highly recommend and definitely will go back!

no
Review №85

Very great job on my van, thank you!!

Br
Review №86

Great experience with the shop! Every question that I had they answered! My car looks brand new thank you so much guys!

Ge
Review №87

Amazing customer service, very diligent and informative along the whole process. They work hard, kept great communication. Fixed and worked with only original BMW parts.They did a beautiful job on my 2008 Bmw M3Don’t let any disgruntled reviews tell you otherwise these guys are THE best.

Ci
Review №88

Thank you soooo much to Peabody Auto Collision because of them my car is brand new !! Accidents happen but not every place can take care of you the way they can!! Polish finish and clean detail as well for all customers!! I’m super happy!!

Su
Review №89

Our experience was wonderful, we came from California! The staff were very helpful along the way. The process was quick and easy! They even cleaned our car it looks better then when we purchased it!

Mo
Review №90

I just picked up my car and it truly came out wonderful, other than the fact the work is impeccable.The customer service is awesome because I didn’t have to do a single thing other than drop off and pick up. They handle talking to EVERYONE! Now that’s what I loved mostly! Thank you all for making this pain free!

an
Review №91

First I want to apologize for the long review in advance! When I first dropped my car off after my accident. I already Felt welcomed by the Staff when I first walked in.They were very friendly And professional right off the bat. I was asked a few Questions. They answered a few questions that I had. I was really impressed that I didn’t even have to go anywhere to get my Rent-A-Car. It was ready for me as I arrived. So today one of the staff members called me and told me that my car was ready. So I drove There after getting out of work.But before going inside to let them know I was there. I decided to go and look at my car first, To see how it looked. As I’m walking down looking for my car I see this beautiful black Honda. And I’m thinking to myself wow that’s A nice looking Honda. I happened to look at the license plate and it was mine lol I can’t even explain this.honestly didn’t look like my car it looked like a brand new automobile. Five stars isn’t good enough for this place!!!!!Believe me when I tell you I wish I could give a 10 BTW I can’t forget about the bodywork crew who did this amazing job I met them as I was entering and leaving and I couldn’t thank them enough🙏🏾🙏🏾🙏🏾 thanks again guys🙏🏾.

So
Review №92

This auto body shop has it all!!! I had a great experience! Coral was very professional and polite. Her great communication skills throughout the entire repair process made it all go smooth. The owner was very professional as well and interacts with customers to ensure they are satisfied with the service provided. I highly recommend if you are looking for great service & quality of work.

Ja
Review №93

Where do i start this whole team is amazing from start to finish and not to mention the quality of work they do. I have never met a team so organized there shop is always presentable they dont guide you in the right direction just honesty from day 1 till finish. I recommend this location 100% i already referred a customer to them and they offered the same treatment to everyone that walks into that door. Oh and not to mention my car is shining!

We
Review №94

Excellent service, flawless paint job. Customer service at its best the moment you walk thru the door. I dropped off my car and was given a rental within moments, so convenient. Highly recommend this body shop!

Je
Review №95

Amazing service! Recommend to anyone who needs any type of work done! Thank you Peabody Auto Collision!

ni
Review №96

The staff at Peabody auto collision were very professional, efficient, and most of all helpful. If you’re looking for a great auto body shop, I would without a doubt recommend them. They handled my car with care and were reasonable/realistic with pricing. I will definitely be coming back if I inquire any issues with my car and I suggest you do to! Thank you Peabody auto, keep up the great work !

Fr
Review №97

Very happy with the outcome of my car. It looks great! The customer service they provided was the best and made my rental process extremely easy and they have rentals onsite! Will recommend this to all my family and friends.

Er
Review №98

Great service!! Car came out great!

Le
Review №99

I came for a weekend from New York to get my spoilers painted and installed, I was very happy with the technique they used to match the paint perfectly . They also installed the spoliers exactly how I wanted, This shop is very attentive, professional and quick. Thank you Coral for great customer service . I definitely recommend this shop to anyone, Thank you for the professionalism.

Wi
Review №100

MY ACCORD 2011 LOOKS BRAND NEW!! THANK YOU VERY MUCH FOR YOUR SERVICES! I APPRECIATE YOUR HELP!

Information
79 Photos
100 Comments
5 Rating
  • Address:9 Caller St, Peabody, MA 01960, United States
  • Site:http://peabodyautocollision.com/
  • Phone:+1 978-839-3116
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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