I love this Home Depot! Dustin always takes great care of me and ensures that I don’t need any additional items to go along with my purchase. This Home Depot is always clean and decorated! Thank you for the wonderful customer service Dustin!

This place has everything you can need for any type of home or building supplies you need and then more.Employees are helpful knowledgeable and polite.And the place is big.

Good place to find what you need for that home improvement.

Disappointed. Went to purchase major appliances, fridge and microwave. Asked about military discount and was told by flooring clerk that it wasnt available. HD did not offer double dipping! Was told store kept no stock on refrigerators at all, therefore any must be ordered for delivery or pick up. Store policy was that military discount was not available on ordered items, therefore no discount on any major appliances. She described double dipping as expecting discounts on on sale items. Most items on display had sale tags, so in stores policy, anyone shopping would get same price as Military discount. Went across street and bought items from competitor! Thanks HD for your support of vets in this way.

The staff here are very helpful, they are nice and I just love home depo!

Went in kinda late but still was able to find someone who could help me find exactly what I was looking for. Briefly looked around and picked up a multi blade tool for my weed whacker. They told to keep my receipt and if it doesnt to bring it back. Was a pleasure doing business there. Will definitely go back. Thank you Home Depot!

Thank you Home Depot for allowing weary travellers to park over night on your lot. We really appreciated it.

Excellent customer service in the front of the house. ..My home away from home definitely.Easy to find whatever I am looking for.

I will give The Home Depot a 3 star experience only on my last visit. Normally I would have given it a 1 or 2 because Ive had nothing but bad experiences there. Just about everytime I went there and I needed help it seemed like I was in a game of marco polo. I would be going one way looking for help and they would be running the other way not to help. But as I stated earlier Im going off my last visit nothing changed about the fact that I had to run down someone to help. There were employees hanging out on just about every aisle but if you looked like you needed help they disappeared faster than David Copperfield. So after swallowing my pride I decided to go and get some help. I went to this one guy and I explained to him what I was looking for and what I was needing it for. He proceeded to take me to the aisle where the item was located. Then he did something that caught me by surprise he stayed there and explained how to properly use the product to get the maximum effectiveness out of it. Not only did he do that but he didnt leave until he was sure that all concerns were taken care of. So this last experience was that 1 in a million experience.

What a great place. So friendly with the kids and with out asking gave them little aprons and projects. Always a friendly staff 🛠

Paul Wright, Ricky Griffin, and Sherry Dempsey always go above and beyond to help me in the rental department. They always have a smile on their faces, and help me find the right tools for the job to get my projects done. I am a plumber, and they always have my back on weekends, and nights. That’s why I always come to The Home Depot for my rental needs. These guys are the A Team.

The place to shop for all you can think of and more for your building etc. at prices that are affordable

Super helpful Staff and friendly service.

Never ordering another appliance from Home Depot again. I bought a washer dryer for $1499 and had it delivered and have had it for one week. I saw the same unit at Lowe’s for half off. Sticker on it says customer did not like. I called Home Depot and asked to return mine. John, the assistant manager, said Home Depot will not allow me to return it now because it’s outside of the 48-hour window unless it’s defective. I explained that the unit in Lowe’s was returned just because the customer did not like it. He said, yes, that was Lowe’s policy but that Home Depot did not have the same policy.Just FYI for anyone else who is reading this, beware when you are purchasing appliances from Home Depot.Here is a picture of the unit in Lowe’s

In and out. Great staff.

Most of the associates run when they see a customer coming like they have something better to do.

Rented some tools, Paul made sure I had everything I needed so the project went smooth.

Paul Wright and Ricky Griffin in the tool and truck rental dept. Were great!!!! I had some 12 foot lumber I needed to get home TODAY and they made it happen......They are great guys and definitely a asset to Home Depot!!!! If need rental equipment or a truck I highly recommend you see them first.Thanks again guys!!!!!

No more asbestos shingles, new windows, metal roof and lap siding complete, along with the first coat of paint.This home depot has a lot that the one in town doesnt have due to hurricane Michael priorities. However, most of the staff seem to know very little about the Department they occupy.

Its always a great location in Panama City Beach great service and decent prices

Its Home Depot. It is better than Lowes. This one is clean and the staff are nice. The other side of the parking lot has a Chick-fil-A that gets backed up and messes with traffic flow a couple times per day.

Always exellent customer service. Great prices. I always find what I need and employees always offer help unlike Lowes.😕

Employee in lawn care quickly helped me find and decide on a lawn mower with rear wheel drive and high back wheels for rough terrain. He went to bring out a tiller in the box and got some epson salt for me. Got help loading. .An easy trip.

Heavy in Beach items. No riding mower attachments. However the Panama City 23rd st store is the reverse. Beach store also less floor/wall tile options. Layout of store is also different.

Friendly staff and easy layout for the weekend do it yourselfer

I rented a floor sander. The employees were knowledgeable as to what materials I needed and took care of putting everything into my truck, as well as offloading when I returned it. I definitely recommend them!

No dryers in stock really? Well Lowe’s next door must be making a killing on what you don’t have. They had plenty. Lowe’s got my business and my money as they had the inventory. Jay rob your supervisor still hasn’t called me back about my $700 purchase that he said he’ll fix to zero interest. I need that done immediately

So far so good. Home Depot hasnt failed me yet.

Called when I was about maybe 20 miles out needing 1x4x5 Did not have the exact size but went through what they had They had 1x4x6 which is about as close to perfect as you can get and we can get rid of an inch but got here and they was already ready for me waiting on me And I cant guarantee they do it with a bigger order but thats some good service Ill tell you what Its just nice as can be and in and out and done Never let me down here at Home Depot Maybe when they sponsored Tony Stewart a little bit but I got over that one 🤣

This PCBeach location is far superior to PC (23rd St) store. Tried several times to purchase new refrigerator at 23rd St location with no luck; never had salespersons full attention. Saleslady at PCBeach immediately helped - pulled up internet & printed data on unit I was interested in. I purchased the refrigerator right then!

I ordered appliances and installation. The day of delivery I donated my appliances to a local charity. Appliances arrive and the stove, microwave and dishwasher is so damaged they can not be installed. Now I am left with NO way to cook for my family. Does Home Depot or Samsung care? Nope. Still waiting on a delivery date. Maybe August? Talked to H/D C/S and she. They refused to expedite delivery, I asked to speak to a manager. “Karina” told me I could not talk to her manager and there was no other person that would help me. H/D for appliances or major purchase? NOT. I hope they go out of business.

Just looking. But very clean store. And attentive staffing.

Started off gangbusters...until we paid our money..in full. We purchased a new entry way door. Sales person came to our home and helped us pick out what was required, colour and everything. She took measurements then proceeded to tell us that someone would be there in 5 to 7 working days..to measure again...and it could be up to 3 months before we get the door..it was 43 days before we heard from them...43....they had every excuse as to why and no idea as to when our door will be in. So...it could be Christmas before we see a new door....which was ordered...in April

Went shopping for certain lights - really nice store but you have trouble finding assistance. would suggest a few more associates. found the lights myself - SCORE!!

I order a dishwasher in Feb 2021 to be delivered on March 24th. Home Depot uses a third party to deliver and install appliances. I was in Florida to set up a condo that I rent that week and they called the day of the delivery to say they had to reschedule do to the workers had a fever. To make a long story short they rescheduled me four time for this delivery and tried to make it five times. I ended up canceling the order. The third party company is full of lies and imposable to get a hold of. I order from Lowes and got a call two day latter and set up delivery and it is now installed after one scheduled date. I would never buy anything that needs to be delivered from Home Depot again. Very unorganized company and they hire the same.

This location had exactly what I needed. A quick trip solved my needs.

Rented a tiller today from the tool rental department. The gentleman who rang me up was amazing but I forgot to get his name. The other Gentleman who helped us was named Paul Wright and he was a wonderful and very professional help to us. We will recommend this tool rental place to everyone because of the exceptional service we received today. It is nice when you have to rent a tool and it is a stress free transaction. Thanks again guys!

We ordered $3000 worth of kitchen appliances. The range was damage when it arrived at their delivery warehouse, so they decided to push all our appliances back for two weeks until the new range arrived.We asked if we could get the refrigerator, microwave and dishwasher as scheduled, because we had old appliances schedule for pickup to be donated and a separate service person coming out. They said the only option was to cancel our range order and pay an additional delivery fee. Yet why should we have to pay for the negligence of someone else.After talking to multiple managers and personnel from Home Depot and their contracted delivery service and being “disconnected” with no call back, we cancelled our complete order. We will not beg anyone to take our money.If Panama City Home Depot makes so much in revenue that they don’t need our money and can’t waive the additional delivery fee for damaging the product before it reached our possession, then this review probably won’t matter to corporate either.We only ask that they change the “Refusal of Damage Goods policy to meet the customers satisfaction.

They have a saw but employee refused to cut the boards. Shouldn’t offer a service if you are going to be selective about what lengths are cut. Went across the street to Lowe’s they made the cut no problem.

What can I can!!.I love the place!..The colors, the staff,and all my supplies are there!

Always a pleasure shopping here. The staff is always do friendly and attentive. My Boston terror also loves going with me.

I have used their tool rental service twice now and had nothing but a good experience with them. Their staff at the rental service station are always friendly and helpful.

No lawnmower engine gaskets for their Snapper mower..no self gasket kit to home make...very disappointing. Waste of time.

The lady in the appliances is very knowledgeable. She helped me get everything needed to install my dishwasher.

Went about 7:30 pm. Well stocked. Some household /staples products were priced high. Only self item checkout registers open However, stocking personnel & return counter staff were help in finding items I needed & helped me with self checkout.

I didnt go here please dont try to tell me that I did again 😭💔

Went here to buy a lawn mower, couldnt find anyone to help us get one. I walked around a little bit to find somebody, and found an employee making fun of special needs people. My autistic self was there with my mom. Im very glad my Down syndrome sister wasnt there. She takes that stuff really seriously. Very disappointed. I live downtown, and our Home Depot is awesome. Always helpful always polite. I thought yall were supposed to be better and more upper-class out at the beach. I guess I was wrong.

The woman at the rental counter was great.

My home away from home ☺️

Great store. They have tools, wood, nails, lights and bulbs. The staff was just terrific. They have paint and you can buy that in a spray can or a five gallon bucket. They sell ladders. They sell metal for roofs and gutters too. They also sell lawn mowers, weed wackers, edgers and hedgers

Easy integration between app and store to help in finding items.

It’s a nice place that I don’t have to go through a screening to get my veteran discount unlike Lowe’s, but it’s limited, in a way to where I had to go to Lowe’s to get a bar when making my pull up bar outside since gyms closed when covid first hit. But I do like that the clearance is usually in the same few places usually.

Scott, in the paint department is the best! He is very helpful and knowledgeable. I will definitely go to him with all my painting needs and questions. Good job Scott.

This is by far the worst Home Depot I have ever had to deal with. The people who work there are inept. I had one of my guys go to pick up materials and I was trying to pay for the materials over the phone but the customer service desk the home pro’s desk and a cashier kept sending him around in circles and they could not figure out how to take a payment over the phone. The manager lied when I finally got him on the phone after being disconnected multiple times.

Relatively uneventful, they will most likely have something similar to what you are looking for. The facility and aisles are packed with box sales. If youre short on time it will do the job. When I have time I drive up the street to Lowes; better organization, cleaner aisles and a more unique selection.

I love Home Depot! The staff is always helpful & never make me feel dumb for asking questions!!! Only Home Depot for me!!

Amazing the staff was friendly and quick to move out of my why as I was in a hurry

Not impressed with Home Depots appliance delivery company at all (Exclusive Enterprise)- avoid at all costs. However, Ty Williams with Home Depot made it right and did all he could to correct their mistake and their behavior. He was a pleasure to work with! Makes me want to keep coming back to Home Depot for everything other than appliances, due to him caring and understanding his customers.

Never really had a bad experience

They advertise hurricane preparedness but theres not a single battery operated RADIO in the store.

Always find everything Im looking for here

Nice employees, clean and sanitary. Prices on lumber have gone to outrageous numbers though, not their fault of course

Well its HD . always got it and easy to find this store would be better if they would hire me .. I would be bringing 20 yrs of knowledge and did I say well you would be getting me..

Good selection, customer service could be better

I was so excited because my husband purchased me a new refrigerator and I was supposed to get it yesterday but the delivery driver refused to take it up the stairs. We had two additional strong guys to help but he still refused. I explained to him that we discussed the stairs with the sales person before we made the purchase and she said the stairs wouldn’t be a problem. His response was “they will do anything to make a sale.” Long story short I ended up buying a new refrigerator from Lowe’s the they were able to deliver it with no problem. Home Depot was unable to refund my money due to the holiday. The driver and store manager were not helpful or friendly. I will never purchase another item from Home Depot that’s for sure.

The only complaint is sometimes I cant find help

The online order pick-up service has gotten a lot better. good job, folks.

I bought an outdoor table and chair set from HD online. It was impossible to put the chairs together. After 4 hours and 1/2 hour crying, I called and they were so gracious and helpful.I took the chairs up to the store, they assembled them for me and I picked them thrm up the next day. My knights in shining armour!

The customer service is lacking... Stuck with Lucas owned like ACE

Lisle was great

Convenient, all shopping items available, clean store, nice staff! 32407

Has almost ever thing u need

Always easy to maneuver. Staff is masked and professional

Great customer service

Home depot always has a great selection of things we all need

I am amazed they didnt have the ortho citrus tree pest control that I went in for we are in Florida

Very kind employees never make you feel like you dont know what youre doing like Lowes employees do. Always there to help.

Excellent customer service and was assisted with ordering special Dewalt batteries and charger!

I get all my plants from here. And dirt since I live in Florida and all we have is sand, I miss dirt!

Todays experience at Home Depot was absolutely amazing. Doug was probably one of the best customer service people Ive ever dealt with. He was so considerate and kind

Clean, organized, friendly. Good location. Highly recommend.

Staff is always ready to help to assist and very knowledgeable.

Going through the different departments, the employees that I asked for help were courteous and took me directly to what I was looking for. I would have given 5 stars except for the fact that the main thing I went for they did not have. I definitely would have thought that something to clean my air ducts with would be something they would have, because I do not want to pay $400 to have it done.

Clean store that is well stocked with items as advertised. Pleasent courteous staff that is knowledgeable of their store and of the products they sell

Paid for mower z turn ahead of arrival an they couldnt find it

Stays well stocked with plenty of employees to get you what you need.

Needed help with paint, was told No by the man at the paint counter before even explaining what I needed. Rude, didnt want to help a customer.

They have very good customer service

I ordered my dryer ok n 5/29.. because of covid it wouldnt get here til 7/10.. well it was delivered today 7/21 due to my work schedule.. but in addition to that they did not call or text the day of delivery even so they claimed to call me several times today.. I called the office to let them know.. I will not buy anything from them again.

They constantly have the isle i need blocked. Sticking should be done between 12am to 6am but seems they want to do it during peak business hours.

I had bought some window blinds right before the storm hit. I didnt have my receipt but they were still in the box new the girl at customer service told me I could not return them because they were over six-month-old even though they had some in the back of the store This was a time during the storm and I had to change Windows size needed a larger size because the storm blew my other windows out. I didnt want to really return them I only wanted to exchange. I will not shop there again I will go to Lowes. Luckily I was able to use the shades in my sunroom back home

The guys back in the Rental Department, are very helpful and knowledgeable about lawn tools. I have nothing but praise for them and Gods blessings!

Home Depot is my favorite place to shop on this rock, bar none. Paul in the Rental Department was very helpful and professional. Its always a pleasure to shop there. Thank you.

If you know what youre looking for they pretty much got it if youre needin customer help or assistance hang it up. And there pro department Is a joke very unqualified

I wish I could give this store zero stars. I have had a very frustrating experience with ordering my appliances from them. First of all, they contract and subcontract out their delivery, so when their delivery person tried to deliver my appliances 2 hours earlier than my scheduled window (which of course I was not available for), I could not get a hold of anyone to reschedule my delivery. I spent hours on the phone being transferred from one person to the next trying to figure out what was going on before they finally decided they couldn’t deliver it until 4 days later.After all that hassle, a few months later I start finding water on the floor under my dryer. Turns out they installed it poorly and ripped the vent hose at the attachment points. I tried to fix it myself but kept experiencing the problem so I called them to have them fix their shoddy installation job. I was told there is no warranty on the install! I absolutely couldn’t believe it. The appliances manager/supervisor simply told me “sorry, it’s been too long” even though it’s been less than a year. I will never again make any major purchases from Home Depot, especially not the one here in PCB. I have been thoroughly disappointed with every aspect of this order and the “service” I’ve received. I do not recommend making any appliance purchases at this store.

Just fine pretty plants

I always find what I need. Lumber and lawn great selection.

They dont price match their own online prices, even for items that are in stock and NOT online exclusive deals. What a joke.Only thing that keeps me coming back is good deals on Ryobi tools/batteries and the hassle free warranty on Husky tools. Otherwise I go to Lowes.

Always have what I need. Great staff.

Always help available and never a long wait to check out