Josh was very helpful and friendly. I was looking for a unit last minute and went 5 minutes before close. Josh waited for me and was able to get me a unit for a great price! Great customer service. Nice clean facility and very organized.

Easy to reserve online. They were open on Sunday ( my only free day) to move. Staff was friendly, answered all questions. I was in and out in no time with a new storage unit. Thanks guy!

Great customer service and great low rates

Cliff was very helpful. Nice place to store.

We had a great experience at Simply Self Storage. It was quick and easy to get a unit. Josh was very helpful in explaining all the details. The property is very clean and secured.

Was in a scramble for a last minute storage unit. Dhruv Patel took a minute to figure out my needs, and got me the perfect unit. I was in and out in less then 30min on a Saturday morning. Definitely recommend this place.

Cliff was very very good hassle free very clear with the process this is the best service I ever hade I rent many units and never been so easy and clear great job highly recommend Cliff his great very very good customer skills thanks

Management is amazing and so helpful. Units are clean and spacious. Recommend to everyone! Thanks Josh!

Love Josh and his staff. Customer service is always perfect! Highly recommend!

Rented a unit here. I was helped by Josh who walked me through the whole process and answered all my questions. The facility is clean and secure. I highly recommend this location

Very good price, nice clean facility with a friendly helpful staff.

Simple! Quick! And easy! Great service!

Quick and easy, great help and information.

Josh B. was super helpful. Walked us through the property and showed us our storage room, explained the process and made things really easy. Customer service has been great.

Was looking for a car space for rent and I couldn’t find one that was reasonable or even available. I found this location and I couldn’t be more happier. The pricing is so reasonable it shocked me which drove me to quickly start the process of renting from them . Highly recommended with good return customer service!

Josh is nicely taken care us to opening new storage services. Prices for storage is affordable compared to other storage services

Impressed by fast courteous service. Josh is very helpful.

Josh was very friendly and helpful, excellent customer service!

The manager Josh was very helpful, and able to find the perfect sized unit for us and answer all our questions. Quick and easy!

Great location! They were willing to help me out when other wouldn’t.

Super easy rental. All staff was more than helpful and very friendly.

Renting the unit was easy and straightforward. Josh was professional and friendly.

Very helpful staff, made it easy to understand pricing and location.

They were very efficient in finding a unit that fit our requirements quickly and assisted us with finding the best price!

Fast, friendly service. Josh was very helpful and accommodating. Definitely recommend

We needed a storage unit quickly today and Josh the site manager was amazing!! Everything went so smoothly and appreciated the professionalism and kindness he showed today!

Had to make some changes to my storage and Josh (at palatine location), was very helpful.He answered all my questions,, He let me know all my options, very patient and great customer service..I would definitely recommend simply self storage in palatine if there looking for a clean environment and great customer service..5 Stars

I definitely recommend Simply Self Storage. I had about a 101 questions regarding their facility and they were all answered by a helpful employee named Josh. The facilities are well kept and very convenient. Thanks again for all your help!

Process was quick and easy. Excellent price for a temporary storage.Thank you !

Fantastic customer service, super fast setup.this IS the place to store in Palatine. Storing a vintage car

Been storing here for almost 6 mo. Excellent access and the people are really nice. Very professional. I especially enjoy the automated gate which enables me to have access pretty much anytime I could need. Their prices are pretty competitive, I shopped around and nobody was way cheaper or a lot more.

Highly recommended...nice service.. friendly staff..malav was helpful when I get there to get the storage unit. 🙂

Tom, the manager at the Palatine location was very friendly and the rates are inexpensive. I would highly recommend this facility if you live near or around Palatine area. The units are very clean and secure.

Found the storage I need, great price and service.

Awesome customer service

Fast and really good service!

Jes, the assistant manager there, was very nice and gave me some great advice in finding the perfect storage unit for my things! Im moving out of my parents house soon so I dont want to burden them with my things anymore. Cant wait to move out!

Ive always had good experience when interacting with the employees here. Aubrey is the best though! She always goes above and beyond to help with anything I need. Definitely recommend this Storage facility. Very well priced too!

Great place. Good customer service, very happy with my experience. Highly recommend!

First time using a storage facility. They were very helpful and got me into a storage unit that would fit my needs and provided me the best pricing. I appreciated the help and also appreciated that they worked in my best interest and did not try and upsale me. Would recommend them

Jim was extremely helpful and kind! Reserved a unit over the phone from Texas and he had everything ready for us when we arrived in Illinois.2019 Tom was a pleasure and so helpful when we moved out of our unit! I highly recommend simply self storage for all your storage NEEDS!

Excellent customer service.... pleasure to do business with. Easy in and out... NO COMPLAINTS!!!!

Very friendly, helpful staff. Units clean. Good price. Easy access. Good place to store your things.

Made it very easy to set up and is clean and secure.

NEW KIND OF STORAGE JOSH WAS VERY KNOLAG

DO NOT STOW HERE!!It’s Really Terrible That You Prorate The Rent If Someone Is Moving Out Unless It’s Done By The 5th Day Of The Month 😑 It Should Be Prorated Regardless Of The Day I Move Out ESPECIALLY If I’m Moving Out On The EIGTH! If This “Shall” Be A Rule, It Should Be Amended To At Least The 14/15th, I Really Should Be Paying For What I Used! However, Half The Month Looks Better And Is More Durable From A Customer Stand Point And That’s Advice From A Business Aspect So Take Heed! Having To Get Charged A FULL Month Payment If I’m Moving Out On The 6th Of The Month Is Not Something You Want To Have To Consider When You’re Moving Out Of Storage Based On A Leasing Agreement! Please Do Not Stow Here If You’re Not Sure You Can Make It Out By The 5th Of The Month You Want To STOP Paying On❗️

Josh was great to work with in renting our 10x25 unit. He communicated regularly and timely. Thanks!

Josh Bedbarski is the one that helped me. He was able to get a really good price. Totally recommend this place!

I rented a unit today and the young lady at the counter was so helpful. She was very attentive, also the pricing for the unit was very reasonable in comparison to other storage facilities in the area.

Strait, to the point transaction. In and out with no trouble

Eric is the best. I dont know what they are paying you, but it needs to be more. Excellent customer service and beyond helpful. I highly recommend this place for all your storage needs. Thanks for everything

Easiest storage rental experience I’ve had. Highly recommend.

Clean facilities, great pricing and Josh was friendly, informative, and great to work with! Amazing customer service!

Had a wonderful experience dealing with the manager here at Palatine Self Storage... namely Aubrey. She made the terms of the rental agreement easy to understand and even helped me by issueing to me theall important Corner Unit, it even has an easy to remember unit number!

Ive had several storage units here over the past few years. Best storage place around. Reasonable rates, clean, no flooding, and friendly staff. What more could you ask for? I would definitely recommend Simply Self Storage to anybody who needs a storage unit.

Jim was super helpful and didn’t play any games. I was in and out in under 15 minutes with keys to my unit in hand. Great price and secure facility. Thanks Jim!

Beyond excellent services and really good prices. Very spacious storages and clean aswell. Staff is very helpful!

Convenient location and hours. Tom was professional yet personable, efficient yet thorough. The facility seems clean and secure.

I have never used a self storage place before and I was worried about the process. My sister asked around as I needed someplace close to her house. A friend recommended it and said to ask for Eric. I am so glad she did! Not only did he explain how everything works, but he also took the time to help me figure out the size I needed. I would have gotten a smaller unit and everything would not have fit. I would have needed to move it again! Thank you Eric! I will be recommending this place for sure!

Their sorage spaces are very clean. Property managers, especially Tom, were helpful & friendly. Tom did a great job of showing me the units I was interested in renting & then completed all of the paperwork very efficiently.

Fast and professional service, nice facility. No surprises. Definitely recommend.

I just went in to buy boxes and the gentleman who was there was very prompt and kind. A good place to get boxes and packing tape if you are moving!

A great place to rent from good prices and the guy name Joshua was awesome

March 2017 UPDATE... If I could give 0 stars I would. If youre looking for storage now, PLEASE GO ELSEWHERE! ERIC is gone and the people responsible dont have a clue regarding their best employee. Eric went above and beyond in every way for SSS and for their customers. Expect this place to deteriorate quickly.*** old post: A pleasure to have Eric managing here. Pleasant and helpful, 1000x better with Eric here.***

My experience has been great. Came in a bit early before my scheduled time and Priyali was able to take care of me right away. Thank you!

Jim is so helpful and kind. My first time using a storage facility and he has been incredibly helpful. Clean. Nice space.

Awesome customer services and well maintain facility.

Jim Cook is awesome!!!! Hes very helpful and friendly. It makes having a storage unit feel safe when you have employees that care.

Josh was so very helpful. Secure facility. Highly recommend!!!!

Erick is an excellent manager and has met our needs with courtesy, respect, understanding, and just being there when you need him.You couldnt ask for anything more in a manager. Hes friendly, professional, and goes out of his way to help you in any way he can. Hes the best hands down and I very been there since 1993.

Simply Self Service and Eric S have been an excellent service to me in between moves of my house. It was easy, friendly and certainly a service I will recommend to others. Thanks again!

The facilities looked great and the manager, Josh, was nice and very helpful!

Service was very good definitely would recommend post

Great place to store things

This is one of the worst storage facilities you will find. When I moved in in April, 2017, the first three days my door would not open properly and in the midst of moving a lot of heavy boxes I had to continually struggle getting the door open and closed. Finally, three days later they fixed it. Then on three separate occasions after it rained, there was an area inside my shed that had a lot of water. I had to redo a couple of boxes that were very wet on the bottom. So that is now four separate times that this facility was at fault and caused me a lot of inconvenience and frustration. Later, because of car trouble, my money was tight and I happened to be a week lateon my payment. I asked the manager, Jim, if he could waive the late fee due to all the trouble their facility caused me. He would not budge an inch, so I had to pay a $29 late fee( which is way to high in the first place. I know other storage places that only charge a $15 late fee). I wasnt asking for a free month rent due to these difficulties, which even then, would have been legitimate. I just wanted the late fee waived. Simply Self Storage caused me a lot of frustration and then refused to take responsibility for their incompetence. They absolutely do not give a damn about their customers in any way.

My name is mahmood hamid. I came to rent a storage unit. I found Mr. Josh very curtious and helpful. He took me around the property and explained everything to me. He was great.

Malav helped me select the right storage unit that i need. Thank You

Eric is a very nice guy. My husband and I go there directly just to be able to meet with him and talk with him. He does his job well, but over and above that, he is very open and friendly and good to talk to. I believe he is an asset to your company,

Super efficient, no contact, and great communication! Took no time at all!

My Experience at simply storage in Palatine was great the store smell good. Latrice was Excellent on help me out on which storage to get it was an awesome experience. I will recommend anyone to go to this store.

Great service, very nice people.

Great prices. Excellent customer service. Very clean. Employees make it feel like a family run business.

The BEST facility I have ever been to! Will never go elsewhere. Also, Eric, the manager is absolutely the best of the best! Cant thank him enough for all his help!

Clean facilities, Josh provided excellent customer service.

I have had a storage unit here for almost two years and Eric has been a pleasure to work with. He always has a smile and a wave when I see him. The property is clean and well maintained. I have never had a problem.

Tom and the staff are very helpful. The online process for reserving more than one unit didnt work and was a little frustrating. On the whole a good experience

Needed to rent a locker. Super Easy and fast to get the rental. Very happy with the service.

Always friendly and professional. I used simply self storage twice now and I will use them again if I need to!

A+++++ On Time, very helpful. Highly Recommend

Tom is great! Good service and was able to help me divide what size unit to rent.

Im only giving two stars because you guys fired Eric and then got rid of Latrice, now you have this new guy here who is very lost and he dont know anything, he have no clue to whats going on around here. We wont Latrice back she was very clean, sweet and helpful. Please bring her back and if you guys do I will give a 5 stars rating on this place.

Convenient and accessible. Their staff send to change frequently though. No problems with my storage.

Great facility. This is the 3rd time Ive returned so that speaks for itself.

We had a great experience working with Prialee. She worked with us selecting the perfect unit.

Malav was very helpful and courteous

Tom was a pleasure to deal with and couldnt have made the rental process easier. Very convenient location!

The manager Eric is the absolute best! Hes courteous, kind and very professional! Highly recommend this facility!

Highly disappointed when I came back to simply and found out that the manager Eric is gone. He was an amazing worker and gave great customer service which is very rare now and days . Will not be coming back to this place unless he came back . Until then I will go to another place for my storage needs .

Great environment! Loved talking to Jim, helped me out a lot!

Josh was great to work with and a pleasure this talk to