Friendly at the un store visit. Owner said book appointment on their website. I did so. They sent email reminder and day before visit confirmation.The crew showed up on correct day and got the job done quickly including installing pool cover.I was looking for someone closer to my side of town. They were recommended by a neighbor. I think I will be satisfied.D Harley

Excellent customer service and communication!!! When we get a pool we will definitely come back!

Very pleased. The young men were very pleasant and kind. Thank you

Cavanaugh was a breeze to work with! Due to slow production and difficulty with shipping companies (both of which, are not Cavanaugh’s fault), it took several months to get our hot tub... but Cavanaugh was easy to communicate with, kept us in the loop throughout the process and the delivery/set up was a dream! So happy with our hot tub and would definitely recommend working with them!

We had our Carvin pool installed the first week of June 2021 and had a great experience! Installation was fast and professional. One of the rail caps got cracked and we developed a small pump leak. They came back out and fixed both issues. They are very helpful when advising about your pool chemicals and what you need, also. They have been swamped since Covid and I did have to call them back to remind them no one had gotten back with us about these issues. Once I did they had someone out in 2 days! They stand behind their product and provide excellent customer service! We are loving our pool ❤️ I highly recommend Cavanaugh Pool and Spa!

We get the most knowledgeable water reading from anywhere in Owensboro! Guys are nice and they always steer us right! Our water is crystal clear!

This company does quality work. It also does quick and quality service calls. Customer service in store is excellent.

Professional install and service with our second pool with Cavanaughs. Would definitely recommend ⭐⭐⭐⭐⭐

These guys are great! Over a 2 day period both David and Ethan answered all of our questions and even returned a couple of calls very promptly. Eventhough they had customers waiting they took the time to give us a great demo of our pool cleaner and carry it out to our vehicle. I would give you a 6th star for customer service if I could. Thanks for your guidance through the whole experience.

Made a purchase of a pump which was a mistake. Worker made sure to let me know he needed to leave early and it was after 4 when I got there. I asked if he was able to help explain how to set it up and was told to call back tomorrow since he was in a hurry to leave. Needless to say my pump is still not working because I had to buy adapters, Will not ever go back. Oh and one more thing I did speak with this person the next day and he said he doesnt know alot about the pumps, even though they sell them for 340 bucks. Dont sell stuff if you cant answer questions

Installation was easy & fast… Calling the store to ask questions is always welcomed! Love Cavanaughs Pool store!!

Super polite & very professional! The pool looks amazing! Thanks so much!

Owners and staff are extremely friendly and helpful with customers, the only pool store I would trust!

Great friendly knowledgeable local business .. Explained our product that we purchased good feeling knowing their support would be there if any problems should arise

Super nice place, the gentleman was very professional and helped us get exactly what we needed

Great experience!!! The Owensboro office is very helpful! Chris in Madisonville and his team were great too! Overall we have enjoyed business with them!!!

I have had a horrible experience. I had a semi in-ground pool put in last August. They left mounds of concrete in my yard!!! I’ve explained to them I’m not familiar with operating a pool. They work on the pool without me knowing they are here. I’ve had to contact another pool company to teach me how to treat the water and operate the pump.

Did an awesome job installing pool. Couldnt be happier.

Absolutely wonderful experience with the Owensboro staff. David was especially helpful! He really knows his stuff, more than happy to answer any questions we have had and give us advice. He is VERY good at his job, we are very thankful for him! We are first time pool owners, and really impressed by the quality of our pool, and the Cavanaugh staff. Big thanks to the installers as well!!! Emmanuel and his crew were fast and efficient! I must say, if you have a pool, or want a pool, Cavanaugh is THE way to go! 100% recommend!

I’m not a pool guy but bought a house with a pool a few years ago. These folks are very friendly and appear knowledgeable and easy to work with. I recommend them highly.

Fast friendly clean

Very helpful and service is spot on. They provide what you need without pushing unnecessary items. Water testing is efficient and accurate. Definitely the best place for pool needs in the owensboro area.

I wasn’t here when they changed the sand in my filter, but I can tell that they did a great job. Pool water is crystal clear. Excellent customer service. Kind and courteous.

Had just what we needed

Great company! Always very helpful with advice and suggestions. Wouldn’t want to go anywhere else!

Amazing service! David really knows his job! Awesome team they have! James and Keith are an asset to the company! I highly recommend Cavanaugh Pool, Spa and Patio

It’s always perfect with Cavanaugh!!!!!

The guys at Cavanaugh Pool are always on their game. They tell me what I need to know and get me hooked up with the supplies I need to keep our pool at its best. Their excellent customer service is always appreciated. Let them take care of your pool and spa needs. You wont be disappointed.

I called about my pool liner being replaced. Spoke with a man who said they were too busy and not interested. Will take my business to someone more professional who wants the work.

We are very pleased with the service we’ve received here. We have used other pool companies in town and Cavanaughs is by far the most professional and the chemicals are a higher quality.

Great and knowledgeable staff. I would recommend Cavanaugh for all your pool needs.

They are great and easy to work with. I never feel pressured into buying unneeded chemicals. They even answered all my questions about their products vs stuff at Walmart, etc. Highly recommend ☀️💦

Great experience! Friendly people. They dont try to sell me things I dont need. My pool stays clean & easy to maintain since switching to them.

Very knowledgeable

Quick and easy service. Very knowledgeable staff. My new store for supplies

They always have advice to whatever questions I have! They never try to sell me more chemicals than I need, and they always thoroughly explain how to add them to the pool!

Very nice and knowledgeable young men! Great place to do business!

Very nice place. Very neat and organized inside. They seem to go out of their way to help you with your needs and seem very knowledgeable.

Great place

We’ve never had a pool before and the manager went through every step and wrote notes to help me get started with the chemicals. A+ service!

Ethan and David at the Owensboro branch are super helpful and walked me through the process of trouble shooting a few issues when we opened the pool. Their chemicals are competitively priced.

They are always there to help get your pool problems solved ! No pressure to buy chemicals etc.... very nice people . Highly recommend

We switched to Cavanaugh this season and couldn’t be more happy! This is our first pool and everyone from in store, on the phone and the servicemen at our house have been overly friendly and helpful through our learning experience! I would recommend them any day!

Great customer service!!! David is super knowledgeable, and took the time to really explain the process on how to manage my pool. Highly recommend

Got what we need ed

Very nice place. The guy was very helpful

Great place, always very helpful with any questions I may have . I highly recommend.

I have been a customer of Cavanaugh’s in Madisonville for about 25 years. I am glad that their Owensboro location has been added as it is a little more convenient for me. They offer the same friendly and knowledgeable help, as well as quality supplies.

Friendly and professional. Gave exact directions how to open and maintain our pool

David and Ethan are very knowledgeable and helpful. Very glad they located their store out Hwy 54.

Have done a great job opening and closing our pool over the last year. No issues at all!

Had very good experience, very helpful, with information, installed pool very professional

Pool was finished on time as promised, and they were very easy to work with!

David and Ethan were very knowledgeable and helpful on the products and turning my pool from a green to clear in just 2 days.

Friendly service, knowledgeable and they have the products.

David and Ethan were extremely helpful!!

Did the job on time and as promised.

Very helpful and friendly

Excellent customer service at Owensboro store!

High five... these people care about what they are doing!

Always helpful at both locations

Friendly knowledgeable staff

They have what you need however they are quite expensive.

Very excellent service

Great place

Got a hot tub and everything was delivered and done with installation like was said.