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Hudson Valley Motorcycles
179 N Highland Ave, Ossining, NY 10562, United States
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Hudson Valley Motorcycles
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Ce
Review №1

This is an amazing dealership with some great people! I ending up buying my first Ducati from Hudson Valley Motorcycles because I could not find a white V2 anywhere. This dealership, Andrew specifically, helped me through the buying process and shipping options as I am from Texas! Due to some unfortunate events I ended up driving up to New York from Texas to pickup my bike (3300 miles and 53 hours). The whole time the dealership was very helpful and responsive and there for questions all the way through the process. Even after getting back to Texas with the bike the dealership still checkon me and the bike! Great customer service and I they will be getting my business again despite the long distance!

Ed
Review №2

As a first time rider and buyer of a motorcycle I can say that there was no better place to start seriously considering where to buy my motorcycle than at Hudson Valley Motorcycles. My review is based on my experience at the store in March and April 2021 and I hope it describes the great service and attention I received from the whole team throughout my visits there.A visit to the store is a must-do first stop, it is fully stocked with all the different motorcycle models that a beginner rider will need to see before they set their eyes on the motorcycle for them. The gear section is very well stocked and you can start to get a feeling for the equipment that you will need. My most important contact at the store was Andrew who was with me all the way from the initial questions I had about motorcycling all the way to the actual delivery of my motorcycle to my front door. He was attentive, responded to all my questions, and thoughtful. Most importantly, him and his team walked me through the different options I had when it came to either buying my bike outright, financing it, fees and taxes, and insurance documents needed. I would always have my questions answered through text on the same day. I decided on one of their spectacular Ducati Scramblers which Jimmy delivered on time and in perfect condition. They also have the own service area where I highly recommend to take your bikes to for routine maintenance and parts.To all the first time riders still undecided about where to start their motorcycling journey, the best place to start is at Hudson Valley Motorcycles!

Gr
Review №3

I traveled 300 miles and can say before my pick up,and day of pickup It was the best dealer customer service,transparency,follow through on terms,communication everything was excellent.I was treated like I was a local regular and Im 300 miles away Andrew my salesman was great, service was immaculate and accomodating, parts was excellent in answering all my questions things I asked for they could of sold me I didnt need and things I didnt know I needed they offered choices without pushing.My only regret is Im not local and Im too far to use them regularly for services etc.But I damn sure would buy another motorcycle from them and make the trip.I am impressed how well I was treated coming from so far.Id recommend them to everyone.

Re
Review №4

Horrible experience over the phone with sales associate Andrew Sedo. It is quite clear that beginner riders are not welcomed. Only experience riders are welcome to do business. Thank you Andrew for all your support.Thank you.Responding to Response from Owner.Hello, you must have been misinformed. I never had a problem with test riding the motorcycle. I called and spoke to Andrew and told him specifically that I do not have the appropriate requirements to test ride the motorcycle, that I am a beginner rider and do not have my motorcycle license.I then proceeded to ask if someone else that meets your requirements can test drive it for me. I am very aware of your policy and its requirements. Andrew never offered that my friend would test drive it for me, I offered because I understood I did not meet the conditions of the policy to test ride the motorcycle.The issue was that Andrew was very blunt and said that You do not need anyone to test ride the motorcycle, the bike is in great mechanical shape and that there is nothing that my friend would be able to give me after the test ride. I told Andrew as a consumer I have every right to thoroughly check/inspect any product before finalizing a purchase. Unfortunately, that’s not how I do business. Andrew had a problem that someone else would be test riding it for me and you can tell by his response. Once he knew I was a beginner rider his whole demeanor changed. Yes, he agreed to my conditions, but he also stated to call ahead on Tuesday to ensure the bike was still there and not sold. He was extremely arrogant and cocky. This has nothing to do with test riding or his recommendation because I did not take anything offensively, hes a jerk and only does business the way he wants to conduct it. If its not going his way, then youre a nobody to him. First impressions are lasting impressions.

Da
Review №5

Fantastic experience so far with the sales and service team at HVMC. I came in with an awkward situation (trying to trade in a bike I had just bought elsewhere) and they calmly guided me through what could have been an ordeal. I got the right bike for me and have absolutely no complaints about the final deal we agreed to. Also want to note how responsive the team is! These guys deserve praise for being the rare dealership that doesnt practice sleezy tactics. Highly recommend.

Pe
Review №6

The most honest and stress-free dealership I’ve been to. No hidden fees, no spiked-up prices, and no pressure. The buying process was made so simple and easy. They also have a very nice bike selection of new and used (Ducati, KTM, Triumph, Kawaski etc). Save yourself the time and stress and go here first! Ask for Andy. He is definitely the best!

Jo
Review №7

I just purchased 2021 streetfighter thru Hudson Valley. And let me tell u this was not an overnight purchase. Andrew who was my salesman thru this process was helpful knowledgeable and so patient with me to help make the right choice and to finally selecting a motorcycle that is right for me. Please do yourself a favor if your in market for a bike, please contact and take a ride up to Hudson Valley Motorcycles they will help you all the way in finding a bike that’s suits your needs and style. I’m a customer for life see you on the roads ride safe

Br
Review №8

Just had one of my bikes in for service. As busy as this shop stays they always give realistic times of when to drop the bike off and when to expect it done. Steave in service is a pleasure to deal with returning emails when information and pricing is needed on product.Owning a business myself I understand the importance of taking care of the customer and this shop never fails to do just that.

Le
Review №9

One of the better retail experiences I have had. Was able to make a purchase remotely, with help through phone calls and texts and it was seamless. Great customer service, and when I picked up the bike I was also very impressed with the dealership and their inventory. Easy option for anyone in NYC, highly recommend you visit this place if you’re interested in anything related to a motorcycle.

Ro
Review №10

Have no hesitation in doing business with these guys. They care about the motorcycling community, are fun honest and will be there tomorrow. Its the bike spot you always wanted. Andrew is a great guy, the team are easy to deal with, fun, honest and into what they do. 5 stars.

St
Review №11

I had a great experience with Andrew Sedo in sales. The buying process was straightforward with full disclosure about price and procedure. Would definitely recommend buying your next bike from him.

Fi
Review №12

I had an excellent experience at Hudson Valley Motorcycles. I worked with Andrew who arranged a test ride for me on a Kawasaki Vulcan on May 18. Andrew was friendly, patient, and respectful. He followed up on my request for a test ride, allowed me to come in at a time that worked for me, and handled everything with professionalism and care. Although I decided not to purchase the bike, he was not pushy in any way and respected my decision. The store itself is packed with motorcycles and I was impressed with the amount of inventory they have. This was my first time visiting this store and I have only good things to say about Andrew and Hudson Valley Motorcycles.

Om
Review №13

My cousin and I where assisted by Andrew, a patient and knowledgeable salesperson. Very happy with his first Ducati purchase. The accessories and gear available was a great selection also. Great experience overall, will return, thank you

Ch
Review №14

Recently purchased a 2017 Speed triple at HVM. Great experience!! Good price, and the bike is in fantastic shape!! Also received a discount on a warranty and products at the store. Bought a cover and a lock!!Thanks guys!!

ro
Review №15

Best motorcycle dealership I have dealt with in years. Very knowledgeable sales staff, Up front and honest, everything was transparent and true to what they said. Very helpful with many financing options. Great selection of premium pre-owned bikes, as well as certified dealership for Ducati, Kawasaki, Suzuki and others. I will definitely go back to them for my next moto purchase. I strongly recommend them to anyone who may ask. Five stars !!!

Al
Review №16

Great experience working with Hudson Valley Motorcycles! Andrew was quick to respond and answer any questions I had about the bike. It was a smooth process in ordering my bike and picking it up from the shop. Everyone was helpful in helping us load the bike up and make sure it was ready to go. Definitely would work with them again for a next bike!

Ni
Review №17

I purchased a 2022 Suzuki Hayabusa at HVM. My sales guy was Andrew. Andrew was professional and very informative on my purchase and on any questions I threw at him. I had a great experience and I’m looking forward to doing more business with HVM. I definitely recommend HVM. Ask for Andrew. He will help, be honest with you and help you with all your needs. Thank you Andrew and the rest of the team for your help. Great dealer experience.Kind regards,Nick

Be
Review №18

Had a wonderful experience with HVM. From my first call inquiring to riding my new bike home I have to say Heather & Teddy were a true class act. Highly recommend this dealership!

An
Review №19

I had a wonderful experience purchasing a 2021 Kawasaki Z900RS from HV. They offered a discount on this bike in a market where most dealers wouldn’t and offered a fair price for my trade in. It only got better from there. Dealing with Andrew (salesperson) through delivery, handled by Jim was a pleasant, professional experience. Hand on my heart, I will definitely be shopping there in the future! Thanks for a brilliant purchasing experience.

Se
Review №20

Andrew sold me my 2021 DRZ400SM and it was the best experience Ive had buying any vehicle. Communication was rapid and the the prep fees were half of what the dealerships closer to the city wanted. If you live in the city this is the place to buy a bike.

mi
Review №21

I got a flat tire on the way home from work and called Hudson Valley Motorcycles and they got me in and changed the tire asap. They are tge best. I wont go anywhere else for my motorcycle needs. I would give 10 stars if possible.

Sa
Review №22

I bought my second bike from HVMC. Duane was so helpful and even let me see the bike before it was available, and we were able to do everything over email! Duane is one of the nicest people ever!Steve, the Service Manager, goes above and beyond and is super responsive. I cant even begin to say how many times Ive emailed him and he gives me damn near life saving help!When choosing a bike you cant go wrong with HVMC, and everyone is so kind. Theres no stone they leave unturned in every aspect

Ch
Review №23

Richie is always very helpful and does not hesitate to give some advice! Would not hesitate to use again and would strongly recommend to anyone looking for a reputable motorcycle shop!

Ma
Review №24

Knowledgeable and helpful staff. Extremely fast and easy buying process. One of the best dealership experiences I’ve had. I will definitely be sending others in the area their way.

Jh
Review №25

Great selection of bikes and everything one can need for riding. Fantastic inventory of items relating to riding, safety and confort. Very good, professional service, and friendly staff. Awesome place to connect!

Ti
Review №26

This is a great dealership all the way around. I have been a customer for years. I only have had the best experience.

Jo
Review №27

Excellent bring your check book! Beautiful bikes & very professional staff.

Sc
Review №28

Working with Andrew remotely to set up a trade in was fast and easy! The sale was smooth and professional, I will definitely work with HVMC again in the future! Thanks guys!

na
Review №29

I had a wonderful experience at Hudson Valley motorcycles! Very knowledgeable staff that helped me find the perfect fit for my needs. Andrew one of the associates was very relatable and easy to talk to. 5 stars and a great deal.

Ja
Review №30

I bought a new Ducati Scrambler from these guys sight unseen and had a great experience all round. The customer service from the sales rep, Andrew Sedo, was excellent - I used the direct text msging feature to contact them about the bike’s availability and they were super responsive and organized from beginning to end (unlike a lot of the dealers in NY). In just a matter of texts, I had a new bike delivered right to my door in NYC - complete with all the paperwork, new reg, frame sliders (they helped order and install these as I’m new biking), and a quick demo of the bike’s features on the side of the street. It was awesome.

Ca
Review №31

First place in a while to exceed my expectations. Andrew Sedo was super responsive, straight shooter and knows what great service means. Bought online and sight unseen. The bike was delivered with white glove service and in perfect condition.

Aa
Review №32

I bought a motorcycle here in March 2020. I couldnt be happier with the folks at the dealership. They were knowledgeable, laid back, and easy to work with, despite the fact that a pandemic was starting. They honored my manufacturer promotional discount and helped me set up favorable financing. I really appreciate them setting me up with a great bike and would highly recommend this dealership to anyone.

Ro
Review №33

Extremely Nice people!!! Everyone was happy to help and very knowledgeable. Even though I bought my bike somewhere else they where more than willing to take care me any way they could. They made me feel at home and I appreciated how well they treated me and my bike.

ch
Review №34

$60 to change one tire, would never go there again plus costumer service is horrible. This is after going there for 10 years.

Da
Review №35

Hudson Valley is the best Ducati dealership. They are always packed tells you a whole lot.I went to Rockwell Cycles and made a huge mistake by letting them work on my bike. They did a job that caused oil to get all over my bike,tire and me. My leak got all over my friends front tire and him. Could of killed us both. They told me I worked on my own bike liars thay cause the leak liars. The owner told me to fix it myself. Also they are over priced and have bad attitudes.Go to the professionals Hudson Valley.

CM
Review №36

Ive been a customer of Hudson Valley Motorcycles for close to 15 years now. In that time Ive purchased several new and used bikes from them. Theyve always done right by me in terms of pricing and trade-in values and the guys in the service department go the extra mile to make sure everything is done right and to address any issues or concerns I may have. The people in the parts department are always helpful and very knowledgeable and stock most of the things I regularly need. I cant say enough good things about this place, seriously. Youd be hard-pressed to find another family-owned motorcycle dealership that has been around as long as they have (50 years?) with the heart they have and the desire to make sure the customer is happy.

Ni
Review №37

Hudson Valley Motorcycles is the only place you should ever consider purchasing a bike. They have something to fit everyone’s needs and interest, and are also the top Ducati dealer in the country. The Alexander family and their mechanics and technicians have more knowledge and experience with these bikes than any other dealership.They will not nickel and dime you. They will take care of you from start to finish. They will make sure you get what you want, and what is best for you.They also stock and sell a massive collection of gear and accessories. Their prices are unbeatable and their service is unmatched!

Mo
Review №38

Andrew is the man to talk to! absolute pleasure with ease on getting a new dirtbike very happy and very nice company to work with. I recommend. Gave me an unbeatable price and didnt hide anything, was very straight up with the final price. Did not try and get you with a bunch of fees after they tell you a price like most other dealers.

Ca
Review №39

Great experience here with Andrew. I will definitely be back for my next bike!

Al
Review №40

I had a great experience here while trying to figure out what bike is best for me to buy. Andrew and Teddy were both extremely knowledgable, easy to talk to and a bunch of fun. I highly recommend this shop to anyone who is interested in buying a great ride.

Mi
Review №41

They were great and got everything done fast. Had no problems at all. They even worked through a snowstorm to get my quad ready for me.

Pi
Review №42

The experience was great thanks to Andrew! He made the process super easy and quick! Great business and and great people to buy from. Will deff be a returning customer!!

Ni
Review №43

I spoke to Andrew S. The best sales associate about a motorcycle their selling friday but I was not sure yet. All of a sudden i texted him saturday telling him Im on the way. Took me 1hour and a half to get to Hudson Valley Ducati. When I got there, it was in and out!!! Super Absolute Great Experience. Customer Service Of Andrew S And Dwayne Was Sky Rocket Excellent. Cant Thank You Enough For The Customer Service. Its Always Nice Doing Business With You And Hudson Valley Motorcycle Dealership. 10 Stars Guaranteed.

Ja
Review №44

Bought my first cylinder motorcycle here mid June 2020. I went from a BMW G310 to a Ducati Panigale V4S (big jump I know 😆) I couldn’t be happier with my purchase first you can’t beat their prices or customer service. My sales person was Teddy, he was patient and answered all my questions; at the time of delivery he was very detailed and helped me understand the electronics of the motorcycle. After I bought my motorcycle I bought all my accessories and parts (see my sweet TT limited edition Arai Helmet) from here again EXCELLENT Customer service. The bike went for her first service after a month (yes I rode 900+ miles in a month) they gave it back to me quickly (made an appt) and squeaky clean. Did I mention they also custom paint motorcycles???? Definitely recommend tell Teddy Javi sent you.

Sc
Review №45

Thanks to Andrew Sedo and HV Motorcycles for an excellent experience buying a Ducati. The bike is spectacular and my transaction could not have been better. I would highly recommend this dealership.

Ad
Review №46

Excellent dealership. I went in here looking for a new adv bike. The staff is super friendly and knowledgeable. They arent pushey on selling you a particular bike. They want you on what is going to fit your needs best and arm you with all the knowledge you need to make that decision. I am disappointed that I didnt get my bike from here because thay just didnt have it in stock. I definitely will be recommending people to this shop.

jo
Review №47

I just went to check out alpinestar jacket and the sale staff received me like i been there many times before they explain to me to the good things about the jacket i wanted and the choice of size if i go with air tech compatible....great ppl and very friendly...

Tu
Review №48

Was a great and painless experience, Thanks again Andrew for your assistance!

ra
Review №49

Had a great time test riding Ducatis

Br
Review №50

Honestly this place is the best. I recently moved back into town and first stop I made was dropping by Ducati for service. Steve is a consummate gentleman and highly knowledgable. His communication skills are 10/10. Its so hard to find someone that does what they say they will any more. STEVE! This guy is so good that I sent him a picture this morning of a bolt I snapped on the bike and with in hours he replied said he would put aside the bolt for me and to come pick it up at my convenience. A1 people. Not to mention the mechanical work I have had done is amazing. Great shop cannot say enough good things.

St
Review №51

Bought my first bike here last June. Nice guys. As a new rider they let me test ride the Monster without hassle which was big when making my decision. Look forward to stopping in next time for my service, seat time and maybe some customization!

Tr
Review №52

Awesome guys to deal with! Drove four hours to pick up my new 2019 Ninja and trade in my bike. They gave me a great price on the Ninja and a very good trade in value on my bike. Will 100% come back for my next bike! Thanks Corey you’re the man!

Er
Review №53

Corey was very helpful, responsive and professional. Although I live in GA I will still call them first next time a buy another bike.

gp
Review №54

Service department deserves less then a one star if I could... lacking knowledge and ability to fix mechanical issues.

Je
Review №55

Great people great service ..pickup & delivery Top notch best in the business ! Go HVMC

Ne
Review №56

After getting baited at another dealer, I came into Hudson Valley Motorcycles. It is there I met Edwin and his transparency, ethical way he conducts his business and not to mention his eagerness to go above & beyond is the reasons why they have a customer for life. This is the experience anyone seeks when making a purchase. Big thanks to Edwin & Duane for a seamless/ pain free transaction. Couldn’t recommend Hudson Valley Motorcycles enough!

An
Review №57

Cant really say enough good things about this place. My experience has been awesome so far. Purchased a 2018 Suzuki DR650S with some aftermarket mods and everything is perfect. I love my bike! I especially want to say thank you to Duane, Brandy, and Steve for helping a first time rider make this process as smooth and comfortable as possible. Highly recommend them especially to anyone new to riding. They are a wealth of knowledge and expertise. You guys rock!

To
Review №58

Easily the best motorcycle dealer Ive had the pleasure of dealing with. I stopped by to speak with someone about a bike I had saw on their website and met Edwin. He made me feel very welcome there and talked to me about the bike I was interested in purchasing. It was the smoothest and most painless purchase. Picked up the bike the next day and spent the rest of the day riding. 10/10 would purchase another bike from there and recommend talking with Edwin!

Jo
Review №59

Visited to purchase a new bike and was blown away by the quality of service I got from HVMC. My sales associate, Edwin, immediately made me feel at home. No high pressure sales, had all the information I could want and answered my questions in a very friendly manner. Bike looked amazing picking it up and staff were happy to help in loading and securing the bike to my truck. I couldn’t have asked for a better experience purchasing my first bike! Pay them a visit and ask for Edwin!

Ma
Review №60

HVM was an absolute pleasure to work with! They were very accommodating during the whole process. Corey started it for me by answering all my questions about financing a 2019 Ducati 959. I then worked with Duane to get approved for the bike, and his communication with me about the finances was nothing short of professional.When I came to sign for the bike, Duane had everything ready for me. The delivery of the motorcycle was amazing as HVM transported the bike to my location at the perfect time. Ultimately, it was an amazing experience and I hope to stay with HVM in the many years to come.

Pa
Review №61

We just purchased a fully out fitted Kawasaki Mule...great price, awesome customer service. Delivered on time and at the agreed price. We look forward to future purchases with Hudson Valley Motorcycles!!Patrick Lambert, Director of FacilitiesSt Thomas Aquinas College, Sparkill, NY

Br
Review №62

Great service dept. Friendly and do great work.

An
Review №63

I’m rebuilding a 06 Suzuki gsx r600 and the service has been outstanding they work directly with Suzuki for all my oem needs I always get my parts next day after ordering and the majority of things they already have in stock so there’s no wait to all around I’ve had a great experience at Hudson valley motorcycle I highly recommend them if your looking to get parts quick and easy to get your job done

El
Review №64

I just returned from spending 6 hours at HVMC, which was no fault of theirs but rather a testament to their professionalism. This is my first time using their service following many years at BMW NY and a few at Triumph of Westchester, both of which are respectable and fine establishments. The service professionals at HVMC waited all day to access a password in order to reset my odometer. This was not their responsibility, but they embraced the task and would not surrender. HVMC is head and shoulders above any motorcycle shop Ive ever dealt with. They had the patience to instruct me on my Multistrada instrument board after already completing their tasks. I am a customer for life. Thanks to everyone at the shop for your patience and your knowledge. Best Eli

Mi
Review №65

Duane was awesome to deal with and gave me a screaming deal on a new Kawasaki Teryx! A+

Sp
Review №66

Super nice people who are always willing to help you if you have any questions!

Pa
Review №67

Beautiful place

Ya
Review №68

Amazing shop. Great service and nice selection. No pressure there and everyone was very helpful. Highly recommend this place and will definitely be back for another bike.

Ro
Review №69

When you own a Ducati and ride it like its meant to be ridden, you need a shop you can go to where the techs know the bikes inside and out and where you can trust that your baby will be well looked after. HVMC is that shop.I go out of my way to bring as much of my bike-related business here because all the guys are such a pleasure to deal with. The passion for riding runs deep up in Hudson Valley.

Vi
Review №70

Edwin gave me a great deal on my 19 Ducati monster 821. The whole experience was very easy and upfront. I live in NJ and HVMC was recommended by a friend, the staff here is great and the quality of service is unmatched. Thanks again guys!

Wa
Review №71

Great customer service!!! The entire staff is extremely helpful and friendly. I bought 2 ATVS last week and just went back to them to purchase a third. I have 3 boys so I am sure that I will be returning quite frequently. I highly recommend this dealer. You will be treated with complete hospitality, honesty and respect.

Ti
Review №72

MOTORCYCLE WHEEL FELL OFF! I had my tires replaced by this shop and the axle bolt was not fully tightened when wheels were installed. After 68 miles the bolt worked its way to the end of thread and fell off on the highway forcing the axle to slip out of frame. Luckily I was going slow and was able to control the bike.The owner had zero empathy for the situation and did not give me any indication that he would address this issue with his staff.

Ky
Review №73

Saw a beautiful low mile 2015 Ducati 899 on their website and contacted the dealer. Edwin Tomayo contacted me the next day and we talked about the bike. Within hours I wired the money to them and they arranged shipping. The whole process was effortless and the entire staff at Hudson Valley Motorcycles was amazing. I would recommend that anyone looking for a bike, even from out of state, give them a try. The shipping service they used had an amazing truck and treated my bike like it was their own.

ia
Review №74

Every nice staff I went into for the first time after passing for months and greeted with fun and family environment the gentleman took his time to help me and example the different bikes that would be perfect for me I would definitely have people go to this shop

Ky
Review №75

They sell dirt bikes, sell dirt bike tires, service dirt bikes, they would not mount my dirt bike tire. They said they dont mount tires. I guess because I did not buy the tire from them they would not mount it. I have bought a bunch of things from them, no more.

Ri
Review №76

My experience with the Crew at Hudson Valley Motorcycles was the BEST Motorcycle buying experience I have ever had.From my first phone call to my visit to their clean and fully stocked shop was an A+ experience!!I would recommend anyone I know to call them and see how they can make your search for the perfect bike an absolutely awesome experience and make sure to ask for Romy, the Ducati Sales Manager and for Teddy in parts.This dealership is solely focused on customer satisfaction and they have succeeded in gaining a customer for life with me!

Jo
Review №77

If you’re looking for a great place, friendly people and a transparent buying experience just walk into HVMC. I started visiting the dealer about 2 years ago and was welcomed by a gentleman named Teddy. Hands down the most knowledgeable guy I’ve met in everything motorcycles. He’s helped me think through purchasing my first bike and made it possible from beginning to end. Went in on a Saturday, spoke with Ryan (a great guy and motorcycle enthusiast) and hit off a good conversation that he remembered from months ago, sat with Edwin (also a solid salesman; first desk on the right as you enter), reviewed an awesome deal and was given the time to actually think. Great move on his part as I went through purchasing my Desert Sled. Everything moved fast and smoothly. Thanks HVMC, y’all are the best in the game. I can’t wait for my next toy.

jo
Review №78

Bought my 899 there the people there are very nice and helpful for any questions you may have. Service department is great as well. Always perform the service needed in a very timely manner and prices are very fair. Highly recommended

He
Review №79

They are helped me for register my dirt bike after couple years,Thank you so much

Pe
Review №80

Talked to Duane on the phone and went to look at a used bike. After driving from out of state, I was happy to find that the bikes condition was excellent, just as described. Even on a busy Saturday, Romy was able to squeeze me in and help me out!

Br
Review №81

Brought my 84 nighthawk in for tires / shocks/ and inspection. Dealt with steve through emails for advice / pricing / and scheduling.The shocks they orderd came missing parts so it took a little longer then expected but they kept me posted of the situation and the final outcome was a great experience .Look forward to getting my kz1000 in for service soon./ Update ...just had my 85 GPz 750 in For new tires and inspection .Every thing went very smooth...from when I orderd the tires from them ..to the day they did the install .Hope to get my kz1000 in soon . Thanks for the great service.

S
Review №82

Super helpful parts department

Ti
Review №83

Outstanding service and knowledge

AL
Review №84

Great ducati dealer and service

Tu
Review №85

My experience with HVMC has been nothing short of stellar. I inquired about a Ducati V4S Corse on 11/1/19 and spent many nights exchanging emails with Duane about the bike. I visited the dealership to take a look at the bike and I was greeted by Duane who was extremely friendly, not pushy and attended and answered all my questions. I was coming from an 899 Panigale and Duane took the time to get an understanding of what my wants were in a motorcycle. He couldve sold me the bike on the spot and be done with it. But instead Duane talked to me about the V2 and let me go home and think about it. I thought about it for a few more weeks and decided the V4S was the bike I wanted. Duane made the process so easy and seamless. I couldnt believe how straight forward the process was. This was my 3rd motorcycle and this was the most pleasant experience. All my emails were responded to within minutes! Duane was so helpful in explaining Ducatis warranty process and the cost to purchase the additional warranty instead of trying to push me to buy something I didnt understand or want. When filling out the paperwork I was speaking with Teddy in the back about my purchase and he knew SOOOO much about the bike. NEVER have I met someone so knowledgable and so passionate about Ducatis. He even stayed with me an hour after the dealership closed to talk to me about all the features of the bike. The excitement he brings with him made me super excited about buying a high performance motorcycle in the middle of winter. The day after Thanksgiving, Duane arranged for the bike to be delivered at my home because I was worried about the cold weather. He made it happen and even the delivery guy was excited for my purchase. When you buy a bike from this place you not only get the service but I got a stellar deal that you couldnt find across the entire country. I was thinking of selling my 899 Panigale because of the hassles of riding and this dealership found me a bike that made me fall in love with riding all over again. I live an hour away from them in New Jersey and Im really happy with my purchase and I look forward to doing more business with them in the future.

Jo
Review №86

Wonderful experience!!! 🙂

Jo
Review №87

Edwin Tamayo was extremely helpful, attentive and friendly. Edwin was able to answer every question I had and walked me thru the entire process. I’m looking forward to doing future business with these guys.

Mi
Review №88

Edwin is the man! He found me a great deal on a 2019 Ducati Scrambler and made the entire process of purchase and financing as easy as possible. Their truck was broken but the owner Rich kindly gave me a ride from the Ossining train station to the dealership. If you want no bs or run-around, go to these guys. I didn’t know it at the time, but Hudson Valley has been doing business since 1966. Quality and customer care are what stand the test of time.

An
Review №89

I am super unhappy with my experience at this place. My husband and I are new to motorcycling. We didnt have the home dealership yet- the people you always go to and trust. We truly have an opinion now after our negative experience with Hudson Valley.Background: We decided to take a Saturday trip up to the Bear Mountain area for test rides and shopping. Hudson Valley was our first place to visit on the trip, but we werent allowed to test ride because it was raining. So, we went to Rockwell (LOVED THIS PLACE). If Rockwell had the motorcycle my husband was looking to buy, we would have signed the papers right then and there. Since they didnt have what we wanted, we went to Gold Coast where we ended up deciding to sign the paperwork. We LOVED Ben and the people at Gold Coast!!!Now, to present day... My motorcycle is on its way to Gold Coast. I called Hudson Valley to see if they had one that Gold Coast could possibly trade so I can get it quicker from GC (everyone knows everyone in this business) and I literally got the longest speech from Romy about how I used dealerships by going to test ride at dealerships that we didnt buy from??? No, We didnt use dealerships for their test rides. We just didnt know who to buy from yet..... thank you for clarifying things for us though. We already knew we felt more comfortable at Gold Coast, but the speech I got on the phone today only solidified our feelings.

Jo
Review №90

I had to call the dealer with questions about a rare Ducati custom motorcycle. Romy was super helpful, taking the time to explain details and important considerations. Other dealers would not take the time to offer this customer service. This dealer was awesome, knowledgeable, and very helpful. Thanks very much!!!

Ma
Review №91

Super easy buying experience. I knew what I wanted and contacted a few different dealers. One replied saying they wouldnt give a price quote online/over the phone.. other places didnt even bother replying to me at all. Duane, however, contacted me promptly (way sooner than I expected!). We worked out a deal and I got the bike the next day. Very low pressure, well organized, and I was riding home 20 minutes after arriving. Highly recommend HVM!

js
Review №92

I had a very nice experience at Hudson Valley motorcycles. I had test ride scheduled in advance and bike was ready when I arrive. At the end I bought my bike. Highly recommend.

R
Review №93

Friendly, professional and knowledgeable staff. Great experience with Romy & Duane with trading in my old bike towards a new Ducati. I also brought in my ATV and my kids dirt bikes for service, and everything went smoothly from drop-off to pick-up. Prices are fair, and they got the work done in a reasonable amount of time. Its nice to have a shop actually explain different options and make you feel comfortable, rather than like a victim. Couldnt ask for more, I will gladly do business with them again.

Ro
Review №94

Employees there are always very helpful and nice. We ordered some motorcycle equipment and were very pleased with the merchandise that we bought

EJ
Review №95

I am 57. They have been my dealer of choice since I was 16. Three generations of knowledge, and just really good people.

Br
Review №96

I stopped at Hudson Valley Motorcycles on my return from a vacation. They are not my local Ducati dealer as they are several hours from my home. I did buy an Arai helmet from them, but no bike...yet! Great place and great group of people.

Al
Review №97

I had an unfortunate experience with a recently bought bike from another NY Ducati dealership. Mechanical issues had me stranded and in need of a tow on 2 separate occasions (not the bikes fault it was due to mishandling at the dealership/ improper assembly after service).Both times I had the bike towed to HVMC and Steve and the crew were able to diagnose the issue and have me riding again incredibly quickly. Despite the issues not being their fault they went above and beyond to rectify the situation and make sure I was happy.Theyve definitely won my business (I should have purchased the Ducati there to begin with).Extremely professional and polite, as long as I have a motorcycle Ill be returning to HVMC. Thank you!

Pa
Review №98

Only bought two brand new bikes in my lifetime, both from Hudson Valley Motorcycles. I come from Orange County and I wont shop anywhere else.Great guys.... friendly, knowledgeable and honest, no BS !!

Ni
Review №99

If you want to do ANYTHING with a motorcycle on-road or off-road these are the guys & girls to do it! Good pricing and friendly staff! They cover all levels, Beginners to Experts!

Sa
Review №100

HVMC is fantastic! I was in touch with Corey for 2 motorcycles, he was very kind and amazingly helpful to the point I didn’t even get any of those instead I went home with a Monster 797 after they took my Can Am RSS Trade in! The staff was extremely helpful, my whole experience was quick and it was such a pleasant time, my own father wants to get his motorcycle License to go back for a Vulcan S!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:179 N Highland Ave, Ossining, NY 10562, United States
  • Site:http://hudsonvalleymotorcycles.com/
  • Phone:+1 914-762-2722
Categories
  • Motorcycle dealer
  • Ducati dealer
  • Kawasaki motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Motorcycle shop
  • Suzuki dealer
  • Used motorcycle dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–3PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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