They took care of my car and me!! Took me to the car rental. Even cleaned my car inside and out!! It actually looks better than before the accident!! Thank you Bergstrom Body Shop!!

Greg Kubinski was a fantastic consultant! I shopped around and he provided the best price, which was great as I was covering the cost out of pocket (someone hit my car in a parking lot and didnt leave a note). Greg understood the situation I was working with and explained my options, answered questions, and kept me informed each step of the way. While I hope I dont need body work again, if I do Ill certainly come back and work with Greg.

Awesome service. Did a fantastic job got updates along the way and was very happy with my over all experience.

The purchase of my vehicle was fine. 3 weeks into ownership I needed some body work done. It took a week longer than expected. I called to schedule an appointment with Honda to fix my BRAND NEW radio that doesnt work while the car was there, and apparently, the scheduler never bothered following up and making the appointment. This is my 3rd Honda in 9 years, and I thought I would give Bergstrom a chance. I will probably go back to International.

Employees are super nice. Gave me a loaner vehicle while mine is in the shop. Easy to schedule an appointment and easy drop off!

One of the worst experiences Ive had. I was told that my repair would take a week..it took 3 weeks. While I understand time estimates can be off, 1 of the 3 weeks was because they forgot to order a part. It ended up costing me $150+ for a car rental for that extra week. Did they offer to lower their price for their poor planning? Of course not! The real kicker though was that, despite the 3 week repair time, the quality was terrible. There are pieces of debris or small bubbles in the paint, and the anti-collision sensor hasnt worked right since theyve had it (it thinks everything within a 50 ft radius is going to hit me). Id take it back and make them repair it but I cant afford another 3 weeks worth of car rentals for them to fix it.

Very nice clean fast service and ok prices

Great to work with. Great friendly service.

I bought my Subaru Forester there end of June. Contacted the sales staff shortly after the purchase because I had a air bag light going off and was noticing the car progressively pulling more and more to the right. After further investigation I realized the right front tire was bad! Now I was kinda of upset buying a used car and finding out that I got bad tires and I never heard back from the sales staff after leaving a message. So I made an appt for my 1st oil change which due to the fact I drive a long distance to work ever day was just a month after purchase. I also told them service team when I set up the appt about the light and the pulling. I get in and the service tech asked about the issue and I explained my story and was like yeah you have a bad tire for sure! Now you may wonder why I still gave a 5 star review? Here is the reason, Doug Beaupre was outstanding to deal with!!! He 1st of all listened to every problem I had. And wasnt quick to judge, trying to blame the issue on me. Kept me informed the whole time I was there, and I was there in total of nearly 5 hrs on and off in 1 day. Finally, came to a resolution that not only was what I needed to hear but still had me confident enough to give them an amazing review!!! Ive only purchased 2 newer cars in my life so far and both have been from Bergstorm, and I can tell you that in a year or 2 when my wife needs her new vehicle, we will be going through Bergstorm again! Also I highly recommend Mike Lewallen who heads up the service dept at the Honda location is Oshkosh.

Brought my 15 traverse here for a bent door, the repair was done fast and with the quality of a factory replacement. I can’t thank Jorden enough for the awesome service and experience I had.

We have an older 06 Jetta TDI that I finally got up there for the 12 year VW rust warranty. Tim was very attentive even though the warranty would have expired in 6 weeks. He took pictures, was very attentive and said he would contact me. Two weeks passed...crickets...contacted him twice, no reply each time. Due to life, I never got it to another dealership to be covered by the warranty and now it is expired. I guess it doesnt really matter in the end, the car has 265,000 miles on it and we dont really care about the looks, just the awesome gas mileage. What doesnt make sense is that it would have given them business from VW and it wouldnt have costed them a dime. ugh

We can’t say enough wonderful things. We took our Armada in because the brackets broke on the tailgate window. We took the car to them and they fixed it in 10 minutes free of charge!

Great service and good people to work with!

Parked my car in the service center, got out; no ones around. I didnt get greeted, walked inside, helped myself to some free cookies. Waited 10 minutes...still no one; I grabbed a free beverage.