Hunter is an awesome manager he did the right thing we had a defective acetylene tank that would not open one of the associates I won’t call any names refuse to do the right thing for the customer she wanted us to drive 40 minutes to another Lennox location to exchange a $20 part that was defective which they had in stock at the location in Orlando. However Hunter stepped up to the plate and delivered we were able to get to our service call on time and Took care of the customer thank you Hunter.

Erin was fantastic! She went above and beyond helping me locate a replacement part and even put it on hold for me while I navigated the warranty process. Great customer service!

Chris, David and the team are the best to work with. Very serviceable and knowledgeable. Their wait time on the phone could be improved with extra hands especially in the summer

This is a great place to buy any quality heating & cooling products at an affordable price. They also have the most caring customer service. I recommend everyone to open a purchase account with this company.Jon Robles-Owner of Deliver My AC Unit HVAC School

If youre a truck driver delivering here be very careful to meet your appointment. They have the smallest windows for delivery in the industry. They only accept deliveries for 2 hours each day. If you miss your appointment, it could be a week before they will receive your load.

Excellent customer service. Always greeted with a smile. Fast reliable and friendly.

If you’re there while the warehouse workers are “in a meeting” be prepared to wait. I sat at the counter, costing my customer, $80 an hour for over 30 minutes. Apparently they “showroom” employees aren’t allowed to pull stock from the “RDC’s warehouse stock”. Time is money and they wasted both of mine.

Crist and david are great. They are prepared to give you the right part on time. Great team on this office. Ac home llc

Good company and fast receiving good people

Called about a part but they don’t sell to the general public ( understandable ) but when I asked if she mite know we’re I can get that part she replied with “ I’m not information “. Never herd that one from a customer service rep before!

Lennox has the best people and products in the industry.

Fast and friendly service.

Professionals that know the business and anticipate needs.

Good services and equipment quality

Guys were super helpful..

I came here to buy some parts for an emwergency repair and they only sell to contractors. Nothing on their website indicated that this is only for contractors. If you are not a licensed contractor do not come here.

Great store and good team

Great place

Very professional and friendly.