I recently purchased my Sonata. Alexandra is my girl! She’s amazing! She was patient and honest with me. She made sure I left the lot happy! If you’re thinking about purchasing a car make sure to ask for Alexandra! You won’t be disappointed.

This was one of the easiest car buying experiences Ive ever had. Jason was super helpful in getting the car we were looking for and getting us in and out. If I need another car Ill definitely be back.

My sales person was Pablo Z. And I can not stress enough how helpful, knowledgeable and friendly he was. He worked hard for hours to get me into a car I was comfortable and happy with, without rushing pushing or bullying me into anything. Frankie was super helpful in giving me a special deal to make a not so perfect car into the absolutely perfect car for me. Jose was very professional while helping me with the agreeing with and signing of the contract. I have to say that by far, shopping for and buying a car from Universal Hyundai has been the best experience of the kind. I will definitely use them in the future and recommend them to friends and family. Thank you guys!!

Universal Hyundai…. My daughters car. We have been dealing with this since June 2, 2021. There is a Class Action Lawsuit that requires 3-4 work orders, she has 2. (Today 3) after the car lost complete power almost causing an accident AGAIN.Today, Jeffery Nelson and I picked up her car, we were told that she needs to drive it 1000 miles and then bring it back so they can check the oil.She was told exactly the same thing one week ago when she picked up her car, less then 20 miles later, her car lost all power in the fast lane on I4 in rush hour traffic. I’m beyond furious that they are telling her to drive this car and intentionally putting her in danger. We were told nothing is wrong with the car.** Today we picked up the car, 13 miles later it lost all power AGAIN, as a semi almost plowed into the car within inches, another car swerved and almost hit a car in the left lane. Jeff (my husband) was driving (my daughter is afraid to drive the car) and I was a few cars behind.A 3-4 car accident on a busy road could have easily happen as the car just lost complete power while driving at the speed limit on 192 heading west.Hyundai is again having it towed for the same reason. My Husband and Daughter were put in extreme danger driving this car along with every driver around them and Universal Hyundai told us nothing was wrong with the car. This is the 3RD TIME we were sent away and told to bring the car back in 1000 miles to check the oil.Two times it almost caused a major accident on I4 and 192 West and they have nothing to say. The problem with this car Is all over the Internet, they knowingly put my daughter and husband in extreme danger.Below is EXACTLY what happen TWICE, after we were told it was safe to drive. The car is under warranty and there is a recall for this and they still do NOTHING!! They kept the car for over 3 weeks the first time and 2 weeks the 2nd time. The warranty ends in approximately 6000 miles.Contact person is GILBERT GREGORY with Universal Hyundai.Don’t ever buy a car from them EVER. Is this because she is a female ? Or shall I pull the race card, a female and half African American…. They act like this is the first they heard of it, there is a recall for this and it’s ALL OVER the Internet, thousands of people are having the EXACT same problem.What is the reason any human being would knowingly and intentionally give us a car that is extremely dangerous to drive, someone could have died and NO response (Zero) NO solution to the problem. Zero compassion, no responsibility taken, no apology.Gilbert Gregory could careless that my family was intentionally put in danger.

Even though I had to wait for my car, it was completely worth it. The service was great and the care that was taken to bring my new car to my house was top notch. Shout out to the driver Chris and the salesperson Billy.

Justin and Gio helped me get my new Genesis GV80It was an amazing experience….. very happy!

Jason was Awesome. We appreciate his hard work and honesty.

Service was great! Not only did Justin come in to deliver a car to another customer on his day off, but he stayed and took care of us too!! Justin was awesome and made car buying a pleasurable experience again!

Errol was so helpful and patient in showing me all my available options. His knowledge helped me choose what works best for me and my family. I am very happy with my new car, and will recommend my friends and family to visit Universal Hyundai!

Elise was the absolute best. Only reason I bought the car was because she made the process seamless. 10/10 would recommend!!

Jason Sanchez is a realy good seller, he help us with everything, now we have a nice car and we are happy!!!!!

Thank you Andrew Terry for making my car buying experience smooth and easy. I never thought Id be able to say that about buying a car. Hands down best car buying experience Ive ever had thanks to him!

Im a first time buyer and was a little stressed about the process because I know how salesmen can be and didnt want to deal with feeling pressured or cornered into something. Let me tell you... the entire process was a dream at Universal Hyundai! I feel like I hit the jackpot of sales consultants with Chris J! He was courteous, personable, fun... I felt like I was buying a car from a friend! They didnt have the car I wanted in their inventory and we briefly discussed going to another dealership, but decided against it because we didnt want to buy from anyone but him! Chris and Hyundai hooked us up with a dealership swap and I drove away the next day in my new 2022 Tucson!! Robert was also fantastic and explained everything in regards to the paperwork and financing patiently and clearly- which I appreciated greatly as a first time buyer! I wouldnt hesitate going to them again and would highly recommend them to anyone shopping for cars! 10/5 STARS!!

I went there with my family to find the best option for us and Darrin helped us. Darrin and all the staff are great!! I had an amazing experience with them. Thank you!

Pretty good overall. Nice clean place, great car selection. Staff is really professional but maybe too sales minded.

Amazing job. Diogo was so helpful. Answered all my questions and supplied plenty of info about the car but was never pushy about selling the car. His concern seemed more in finding the best match for me and letting it go from there.Ended up with a truly amazing car.Everyone at the showroom was super nice. Shout outs to Frankie and Jose as well for all the work with finalizing the deal. Ended up getting far more than I thought possible for my trade in

Jason Sanchez was amazing, he helped me purchase a brand new vehicle with very minimal stress. He explained everything thoroughly and helped me find a price that I was comfortable with & very patient throughout the entire process. It was a great experience! Thank you so much!

Thank you!! Great job Marco Hurtado and Alexis

Carlos Castro was the most helpful person in here ! (everyone was wonderfully Amazing too) he’s definitely here for the needs of the costumer and that’s what made me stay here with them

I passed by looking for a car in good conditions as a first time buyer and Chris Oliva was able to do that perfectly. He worked alongside myself to get the perfect option for me and it turned out perfectly.

I picked up my car from service and never did I expect to drive out of there in my brand new Hyundai Tucson. Jay approached me and his smile and demeanor said to me give him a chance. I tried to purchase a car in August and nothing worked out. Jay made it happen and it didn’t take me all day. I think I had an awesome salesperson. He got the job done and I am a very satisfied customer. As a matter of fact they have excellent service both in sales and in their service maintenance department. I am a proud owner of another Universal Hyundai vehicle. Thank you all for a job well done.

What a great experience i had at universal. Steven and his manager Gio were great. good hospitality and guided me in the right direction. never been treated better in my life at a dealer..

On October 22nd, Ms. Janlique Vazquez made a process that is usually very stressful a much more easy going, informative, and reassuring for me. Thanks to all of her help I was able to get my new car with a much lower interest rate and just in a couple of hours. Very pleased, satisfied and grateful!

Had a great experience here working with Errol Gillette! Very knowledgeable and honest. Thank you Errol!

Came in today for a trade and Justin s helped me with getting my new Vehicle with a great deal He was Exceptional. Very helpful. I would recommend to go to him when you come here. Billy king was also a great help. I definitely recommend coming here.

I had a great experience with them. I got there after a horrible experience from another dealership and I was about to give up looking for a car.My salesperson was Jason Sanchez and the manager was Frankie.Frankie was very clear and helpful with my situation. He was looking for the best option for me.Jason is awesome. He is very respectful and friendly. He make me and my family feel like if we were his friends. When I was about to give up, he never stopped searching for the perfect car for me and thanks to him, today I own a 2022 Sonata.Thank you guys, you are amazing!

Bought my first car from Justin Salazar. Him and his manager Giovannie were very helpful. Definitely recommend them!

Was in the market searching for a used car for a while. After months finally got the chance to visit this dealer because of a car I saw online. From the moment I entered the staff was really courteous and on point. The employee who helped me was Billy King, he was easy going, professional, honest, prudent about business/customer and just plain awesome. If you visit Universal Hyundai ask for Billy because Im confident youll get the best service. Like I said finally did end up buying the car I was interested in and were happy with the purchase. I do recommend this dealer and would visit again.

Thank you so much Carlos De Jesus, & per your awesome costumer service, and make my needs come true, I am very happy with my Santa fe 2021. Thank you for help my husband to find his dream car, Genesis, he is grateful.

We were getting a new car today and one of the workers, Tony, was very considerate and did everything he could to make sure we got the car in the highest quality for our price range. We are very thankful for him. Thank you Tony

Have you ever walked into a car dealer with the simple intention of looking. I did and did just that. Got the answer I wanted was getting a feeling like I was wasting my time being there. Left like I had told myself and went to the dealer next door to see if there was anything better than what I had seen but there wasn’t. But my gut said talk to Pablo again. Pablo was great and made sure I was happy with what we were looking at and made us feel welcomed. In under 2 hours on a Wednesday at 8pm I walked out with a great car. Will ship with them again and trust my gut again that these guys are the best.

I definitely recommend this place. Chris Johnson was really good, attentive, profesional. I was able to work a deal I was not expecting. If you are going ask for Chris, you won’t regret it. He even help me with no-sales related stuff after. My family and I are really happy with the service.

Customer service was excellent, the sales consultant that took care me did a great job helping me find a new vehicle for my self and my family. He was very patient and wasnt pushy. Which is something a lot of potential customers fear. With him that was not the case at all. Over all Im extremely happy with my purchase, no regrets what so ever.

Andrew was great! He walked me through various vehicle options that would fit MY needs and didnt make me feel pressured. Although I didnt buy, I will be going back to him when I do.

Universal Hyundai is for a great place to buy and to get service for your car I have bought 4 cars already there. When I go for Service I call my service consultant Andres Garces and he is wonderful he knows I’m very busy and he makes sure when I get there they take care of me right away and when I pick up the car he take the time to explain the services made and the recommended for the future. I would highly recommend Universal and please ask for Andres you won’t regret it he is the best . That is why. I give a 5 star .

Loved coming here! Unlike any other dealership, I felt very comfortable & I thank Darrin for being so attentive & helpful. Truly have never met a sales person like him! 11/10 he deserves a raise !

Justin S greeted, responded and gave us the best deal and the best service !!! Amazing experience

Justin S. Was very helpful in picking out my first car. I came in on a budget and he went to full lengths to respect and even go under my budget. He informed me on what was reliable as well as affordable to my satisfaction. Only spent 2 hours with paperwork and walked out with a 2022 Hyundai sonata, great deal, and I couldn’t be happier.

AMAZING service and outstanding workers. Tony helped us be able to get the car we wanted same day we arrived, all at an affordable price! Would absolutely recommend going here for good, reliable, charismatic, and phenomenal service.

Thank you Jennifer for the excellent service! I’m beyond excited for my G80 I appreciate your help!

I had an excellent Car buying experience with this dealership. My purchase of a previously owned - dare I say used - 2018 Genesis G80 was particularly made special by the sales person that facilitated my purchase, William King. Billy, as he likes to be called, was exceptional from the start of the transaction. There was no pushy sales spiel from this salesman. He just kept assuring me that he was here to serve and ensure my transaction went smooth. That was an understatement. From the start he was professional, knowledgeable about his product, and incredibly accommodating. In fact, his performance in my transaction was, in my opinion deserving of the salesman of the year award; if there is such a thing at Universal. My transaction involved a Trade in of my chronically stalling BMW that has left me stalled on the side of the highway more times than I can remember. One of my concerns was getting the car from my home in Riverview Florida - a 90min drive- to the dealership so that we can close the deal. Like most men I wanted my new toy/car that day! Well, let me tell you, Mr William King went above and beyond my expectations and not only delivered my car personally to my driveway but also took the risk of driving my trade in back to the dealership !!! Now that’s what I call Premium Customer Service. I’m not sure if Universal Genesis knows it, but they have a star sales performer in their ranks, and his name is Billy King.

Marco has been a pleasure to work with, he was patient and very knowledgeable. No pressure buying at Universal Hyundai. Thank you MARCO!!!!

I walked in looking for a car and when I got to the dealership I was immediately greeted by the front desk and asked me how they can help, I said I was here to buy a new car and trade in my old one, so she directed me to the lobby and I waited less than 5 minutes before my salesperson Andrew Terry had greeted me and said that he was going to be my car salesman today!! He had great customer service, knew the answer to all my questions and even showed me cars that were in my price ranges that I had liked! He showed me around the lot and took me to the back lot where other cars were being held as well and I was able to find the the perfect car for me that was still in my budget, a 2020 Hyundai Veloster, it was the perfect car for what I was looking for, good gas mileage with a little bit of that sporty look in it! So after we test drove the car we went back inside and started to talk numbers and since I know my credit wasn’t the best he had offered to suggest that I have my brother co-sign it with me to help lower my interest rate and payment because by myself it would’ve been too expensive and I couldn’t have afforded the car but in the end we were able to get a good deal out of my old car which I never would have thought I could get as much as I did for it!! Do I just want to thank the people at universal Hyundai dealership for helping me find an affordable car that I will love for the next couple years!! My salesman Andrew Terry was great and I do believe that he strives to make his customers happy when they come in looking for a car because he knows the whole lot so he can always find that special car you are looking for!!

Ive been a customer here for about three years now. After my first visit, I wasnt sure if I wanted to return. But I decided to give it another chase. Thats when I met Greg who became the main overseer of my Equus needs. He was awesome! Then he got a raise and Juan stepped in and it was a seamless transition. Juan is the best! I never have to worry about my car not being in good hands. He always makes me feel like a valued customer. Thanks Juan!

Carlos Castro excellent service. 10/10 would recommend!

Pablo zapata helped me and my parents with a 2018 certified pre owned Hyundai Sonata, we’re very happy with his service and the dealership in general, highly recommended!

Great Experience for my first time going to a dealership. I was instantly helped and guided by a great SalesMan Andrew Terry. He was very helpful and knowledgeable and answered all the questions I had. Also Gave me plenty of things to take in consideration. Very Thankful for him.

If you’re looking to buy a car from universal hyundai definitely ask for Justin! Amazing sales man and knows what he is talking about. 10/10 recommend him. He takes into consideration your budget and answers every question you have! Amazing thank you 😊

Elise was the best. The sale was painless and I got everything I needed. Would definitely come back to see her when I need another car.

We had an awesome experience purchasing our family vehicle from Universal Hyundai with the help of Jason! If you are interested in a Hyundai this is definitely the place to go!

I bought a new car at this location, the car had a problem on the blind spot collision detector and on the electric powered mirrors. I was asked to bring the car here to be serviced under the warranty today at 10:30am (3 days after buying it). I was told the service should take from 1 to 2 hours. It’s now 1:30pm and my car hasn’t even gotten started yet.I have been waiting onsite, since it was supposed to be 1 to 2 hours wait, but just now, after my complaint I was told they will give me another car to give them time to work on mine, but the car rental company did not take my driver’s license since it’s canadian.It’s now almost 2:30 pm ( almost 4 hours later) I’m still here!They offered me a car to drive for 2 hours while they work on my car…. 🤬🤬🤬 seriously?! How is it remediating anything?They are really good on selling you a car… but be carful with the maintenance and post sales services… I was treated like garbage and they showed me no respect!

I am very unsatisfied with this establishment and the way they handled my concern. I took my car to get a diagnostic mid July. When I picked it up and started driving I heard a sound coming from my ac vent that I never had before. I was on my way to work so I could not go back at that moment. I called and was told the manager Andres would call me back within 24 hours. 2 months passed and still no call back. I called again in Sept and was told to wait another 24 hours for a return call. Still NOTHING! This isnt the way a business should be ran. The sound is worse and Im very frustrated with their service.

Diogo was awesome! Extremely polite and helpful; very attentive to our wants and needs! I think we got the best representative of one of the biggest dealerships in Florida!Also, Jon Cody was great assisting with the paperwork- fast!!

Overall great car buying experience. I walked in and was immediately greeted by a friendly receptionist who must’ve known the type of sales guy I wanted, a decent, honest guy who wanted to sell a car but also took time to address my situation and needs. Dave Lembke drove me all over that lot looking at Hyundai crossovers and I never felt pressured. Stellar service, easy financing, and a happy new Hyundai owner. Also, Jose in finance has excellent taste in music. You won’t be disappointed.

I had the best experience buying a car here. Carlos Dejesus knew so much about the cars and helped me find the perfect one. Thank you Carlos!

We were in your dealership about a month ago and purchased a 2022 Tuscon! Our salesperson was Nicolas Gomez! We appreciated his honesty through out the whole process and when I couldnt make my mind up between 2 cars he was patient and helped me make my decision! We were there for awhile and he made sure to take care of us! The financing process and gentleman who did our financing Robert Ozel was awesome too! Both of these gentlemen made the experience a pleasant and positive one! My daughter is now looking for a car and we will be sending her his way!! Thank you!! I love my new car!!

3.5 hours in and with an appointment. Still have not completed a simple oil change. Unfortunately when you overbook your clients to get more money you end up losing customers hence reducing your revenue.

I want the thanks the team for the help and support they have given me overall Edgard for his well help and experience, I’m in love with my car 🥰

I was treated extremely well. Very thankful

This is my new favorite dealer. Carlos De Jesus was such a help and he was very patient with me throughout the whole process. Definitely one of the nicer places to get a car from. A+!

Id been taking my vehicles to Universal Hyundai since 2020. At first, Service was pretty good; about what I expected. But then I had an instance where I just couldnt get any communication with my Service Advisor over something simple. Sadly, the same thing just happened again this last week. I took in my car for Brake Diagnostics and hopefully Brake replacement. I dropped off my car on a Wednesday around noon, received 1 call about 1 hr later in order to clarify my service request as well as to re-iterate that I need estimates before starting the work. 1 day passes, 2 days pass with NO communication. On the 3rd day, I reach out to Service and am kept on hold for quite a long time. Call actually ends up disconnecting. I call back and finally reach someone who was extremely rude when I explained reason for my call. She placed me on hold and came back to tell me that my Service Advisor would call me after a phone call he was currently on. Saturday and Sunday passed without EVER hearing from anyone!!! Monday afternoon, I had no choice but to go back to the dealer as I wanted communication of some sort regarding my vehicle. I asked for a Manager to which I was told that person was not available. Therefore, I requested to pick up my vehicle. After putting me in touch with what Im assuming was another member of management, she tried to reach out to the Service Advisor, and come to find out, he was not on the premises due to a family emergency. While I was on the premises, Service Advisor did in fact call me but only because of the situation at hand. Had I not shown up in person, I STILL would not have received ANY type of communication after 6 days for what should have been a simple brake job. Totally UNACCEPTABLE Customer Service. I requested my car back. Its hard to blame the organization as a Whole because obviously, the issue really is with the Service Advisor and lack of follow-thru; lack of communication. A simple call providing me with an update would have changed my perspective on this issue. However, that Service Advisor represents the Dealership and now I have NO confidence whatsoever in taking my car there ever again. I will drive the extra miles and try a different Hyundai Service Department and hopefully will receive better attention there.

Darrin Diaz saved my life! When I was most in need he worked wonders so I could have exactly what I needed and wanted. It was my first car and he made the experience one I’ll never forget. Thank you so much!!

I would recommend this place to anyone. The attention to detail the salespeople have here is amazing. Carlos Dejesus is the guy you want to help you out.

Justin Salazar did such an amazing job getting me in my new car! He was patient and answered all of my questions. This dealership is the best!

I had a fantastic experience with Diogo Maia. He is the best! Very patient and extremely knowledgeable. He has helped me to find the right vehicle for my sister. The best experience I have ever had buying a car!!

Had a very positive experience here today and walked out with a 2022 Hyundai Elantra thanks to our salesperson Tony! He was very sincere from the beginning and wasn’t pushy whatsoever. Took into consideration everything we were saying and looking for and ultimately got us the best deal. Definitely recommend him as he knew his product and was overall super nice and made sure we took into account all of our options. Would buy from him again in the future and if you want a great experience ask for Tony!

Just walked in to look around. Carlos Maldonado was extremely helpful and patient. He ended up convincing me on a brand new little SUV. GREAT customer experience between Carlos and his manager Giovani Sanchez. Whole process was low pressure and in the end they made the numbers work out pretty well. I definayely recommend them if ypu are in the market!

Great job Marco Hurtado!! Thank you for your help

Justin s. And Adam k. Provided us with a wonderful experience. Was able to accommodate us with what we wanted and needed ! They made the process as smooth as possible.

Our sale person was Jason Sanchez, we had the most honest and quality service ever! We are so happy that we found universal Hyundai and of course met Jason. Thank you Jason for being so honest and helpful!

Our recent car buying experience with Dave Lembke was fantastic! His professionalism and patience gave us the opportunity to consider all of our options prior to making our final decision. We recommend anyone in the market for a new or used car to visit Dave at Universal Hyundai. We were also impressed by Errol Gillette who also made us feel welcome!

My experience at this location has been nothing short of amazing! This was my first car purchase and Nick assisted me throughout my whole experience. He was very patient and knowledgeable within breaking down everything to me since I was new to all of this. Highly satisfied with my experience with the assistance of Nick!

I went in Friday looking for a better deal versus another Hyundai dealership and I was pretty satisfied with my experience. I was assisted by Chris Johnson who not only treated me miles better than most sales people Ive talked to the last few weeks but he was very quick and very willing to try to find what was best for me. Definitely would recommend Chris if you want a great experience.

Darrin Diaz did wonders for my beautiful girlfriend when she was in a deep need. He walked us through every step and made us feel like a priority. Definitely coming back to this man whenever I have need.

Jason Sanchez was amazing to work with. He took his time and really helped us get a deal that worked my budget.

This is my 2nd purchase with Hyundai and both times Jennifer Cacciola assisted me. She and her team worked with my budget and got me the SUV I wanted.. Thank you!

I bought a 2020 Tucson 1 year ago with salesman Pablo Zapata. He did an excellent deal for us and treated us great!I came back today, but I only wanted to deal with him for an upgrade. THIS TIME WAS EVEN BETTER! He did an exceptional job in pleasing me to the fullest. I would definitely recommend him 100%.

Nick from universal Hyundai was absolutely helpful and understanding the entire time from the moment I walked in the door! He helped me pick out the perfect car to fit my budget! He was very genuine and would highly recommend him to friends and family!

Tony helped us from the very beginning he was attentive with me & my daughter and extremely nice and thoughtful the whole time. Thank you for everything we appreciate it!!! Frankie/ Billy thanks for the help as well you all were just as nice as Tony.

They have a excellent service and Darrin was the guy who helps to choose the best car for me. Thanks a lot.

Got a car from Darren Diaz he was super informative and helpful. The car had issues with its ac but Darren kept up with us and got it taken care of. Excellent service all the way through.

I got a new Hyundai Tucson 2022. The staff was very professional and welcoming. My sales person Matt Sánchez was excellent made me feel at home. Great Job. I’m super happy with the service.

If I could give more than 5 stars ⭐️ I would!!! BILLY is the best!!!☺️ he took his time and was very patient with us especially with the fact that had my two children with me he took his time and showed me the best selection of cars that would fit me my family and my budget he was very honest friendly and down to earth, I loved my overall experience with him at universal Hyundai and I left with beautiful car!!!! 🚙 😍 if you are in the market for a great car with a great price and a outstanding salesman please go see billy and simo their the best period!🤩

Dave L. did an excellent job demonstrating the 2022 Tucson Limited. He was very professional and very knowledgeable. He made the experience comfortable and without pressure. It was an amazing car. Seriously, incredible. Thank you so much Dave!

My sister and I were serviced by Jason Sanchez from Universal Hyundai and had a wonderful experience. My sister bought the vehicle although we went in thinking we were just going to look. Jason was able to get the numbers to fit our budget and was a pleasure to work with. We highly recommend him and are very happy with our new car!

Thank you Carlos Castro for helping me choose my new car you are the best

Justin Salazar, In three words. Knowledgeable, funny, helpful. He is your go to guy hands down. Hyundai would be smart to promote the guy and keep him for as long as possible!

Universal Hyundai set the bar across the board for a perfect customer experience! I visited their website where I connected with Bailey who was extremely helpful and scheduled me to come in later that night. I then connected with Nick Gomez my salesman, who was responsive, helpful and extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Frankie and Ramces also played a part and were just as knowledgeable, friendly and helpful. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! Thanks!!

My salesman Justin S. was super helpful getting me into a new car! He knew what he was talking about and explained everything very clearly. I definitely see Universal Hyundai in a brighter light and I am absolutely IN LOVE with my new Sonata! Thank you 🙌

Jason S. was a great help with our new car purchase. He answered all of our questions and he was also very knowledgeable. He showed us how to use all the features in our new Hyundai Tucson Limited. The Johnson family would highly recommend working with him if you are looking into purchasing a car. Thank you Jason for great customer service. We are going to love our new vehicle.

I just wanted to take a minute to rate my recent experience of Universal Hyundai. As you can see i gave it 5 stars. This was a smooth process from beginning to end. More specially I would like give high praise to my salesman. Edgard Morales. Not only was he extremely genuine and a gentleman but also a true professional.

I had an excellent experience buying my new car with Diogo Maia. He is very professional, knowledgeable, and polite. He guided me to the right vehicle and provided me all the information and support that I needed.

I buy a Santa Fe from this Dealler and was the best dealer I been I have the help of Darrin a great guy he pay attention to all my need and he work the best deal I can hope for I will recommend him all the time

Very bad service, after the second Day of purchase the car start with the check engine light (Certified car) i been every month dealing with this loosing Days at work cause they dont resolve the issue. Is horrible worst experience ever😤

Dave Lembke our salesman, Héctor from financing and Jonathan were all AMAZING! This was our best car buying experience EVER and we look forward to being lifelong customers! We were served with such Graciousness and feel so Blessed by the experience and our new car!!! This is the place to come if you want to feel valued, not pressured, and want a positive experience. Thank you all. Many Blessings to you Always!

Tony was super helpful and friendly! Our entire family will be back to buy from him!

Universal Hyundai does not care about you.It began Friday July 9. I came to the Hyundai service dept because I experienced a flat. The nature of the flat would be covered by the manufacturers warrentee. Andres G was assigned as my advisor. He did not disagree that this was a defect. He did, however, come up with many excuses to otherwise not cover the tire. Thats fine. Companies give you the run around all the time. But he called me dishonest. To My Face! That is a huge problem. The worst part is he, Andres G, was perfectly comfortable telling me that I being dishonest. I guess this what the employees of Universal Hyundai resort to when they dont want to help you out. I certainly dont understand it.I will not write a bad review unless I cannot solve the problem with the business. I wrote a letter to UH on July 16. After nearly two weeks, there is no response. So they are either backed up on complaints or they just dont care.

Wonderful experience that we had. We are thankful that Diogo Maia helped us go through the process smoothly, and memorably. If you want a good salesperson don’t think twice and ask for Diogo. He certainly cares about the customer and tries his best so we can get the best deal.

Jose B was super sweet the second I got there, he gave me different alternatives, helped me with my price range and looked for exactly what I wanted. He was very persistent and respectful. I would highly recommend this dealership and him to anyone looking to buy their first car. he gave me different recommendations and was super thoughtful. He’s very good at his job, very convincing but patient with the costumers decisions.

Great experience. If you have realistic expectations you will for sure have a great experience with universal. The team that helped me through my purchase consisted of Fabio (salesman), Alexis (Manager) and Robert (finance). All of them very fantastic. Fabio was very personable and made me feel super comfortable through the whole process. Alexis helped get me the price I wanted and made sure the deal could be done. Robert was very experienced and made the paperwork portion enjoyable despite that being the worst part usually lol Definitely recommend. The even let me hit the sales gong! Thanks universal hyundai!