The ladies at the desk who checked us in were always extremely pleasant and courteous. We received regular updates by email. The final results were perfect. The body work and paint blended seamlessly. The only glitch which caused us to bring the car back was the electrical to the sun roof and interior lights had not been hooked up. They fixed it quickly. Would definitely recommend Service King.

Incredible service from start to finish. Desiree was a pleasure and the rest of the staff interactions were phenomenal. Work was done quickly but also done well. Regularly received updates regarded my vehicle. Great place!

Service King earned a 5 star rating for a good reason. They were prompt in their service, provided consistent excellent communication every step of the way, and made dealing with the insurance a painless process. They finished the work ahead of schedule and the car looked brand new! I would used them again in a heartbeat!

I had my claim assigned to them. Upon arrival, I was informed to go ahead and get a rental car next door. I came back with the rental and unloaded all of my stuff into the rental. The Service King person “assisting” me then informed me that they were not going to do what State Farm had estimated (bodywork, priming, sanding, painting and clear coating) but would be instead “outsourcing” the work and only doing painless dent removal. Not only had she seen State Farm’s estimate beforehand, but waited until I had already rented a car to give me the bad news. This was a terrible inconvenience as I had to leave my car, get a ride to pick it back up later and then go find a body shop that could actually do what State Farm had estimated.Secondly, upon my first visit, she had stated that she/they could arrange for a rental car, which also turned out not to be true. This person/this business cost me hours, gas and frustration due to miscommunication and generally poor customer service. If I could leave less than a 1 star review I would.

Service King did a wonderful job. I knew nothing about them until my insurance company suggested that I used them to fix my car after it took a hit in the rear. The staff that I interacted with was super friendly and helpful. Since my insurance company sent me there, Service King was expecting me and pretty much knew who I was when I walked in. They even made sure I had a rental car next door at an Enterprise. When I dropped off my car, they hooked me into their text service and I pretty much recieved daily updates on my car which was great. The first text I received was the estimate and time frame on the afternoon I dropped off my car, amazing. The car was finished just over a week later on the day they first told me it would be done and it looked perfect like it was never even hit. I will definitely use them again.

Car came out perfect. Great craftsmanship and service. I strongly recommend them.

Great service and great customer service. I feel sure they know what theyre doing.

For site unseen work, I am completely satisfied. The work was being performed hrs away from my home so I was a little weary at first. The GM Ron was more than helpful. He took any concerns I had and mad them completely transparent. Sending photos back and forth, keeping me up to date with daily results. Ron went above and beyond to replace my defective battery that was under warranty, but not covered by insurance. All work was completed ahead of schedule and they used absolute diligence when it came to trying to locate a discontinued custom wheel. I would absolutely recommend them to anyone needing quick repairs.

What I loved about service King every step by step I was notified what work was been done to my car what stages the job was being performed at. I received a text every 3 days until I received my car I was told it would take one week to finish the job but I was amazed that it was finished less than one weeksGreat Job Service King Thank You

ServiceKing fixed my damaged car quickly and efficiently. I was amazed! I never received such prompt, high quality service from any auto body shop I used in the past. I would highly recommend them.

My experience with Service King on JYP was nothing but exceptional. Their professionalism, attentiveness and complete transparency was great. They provided timely status reports and completed my car when promised. And they detailed my car. When good customer service is becoming a relic you can not ask for a better organization. I highly recommend Service King on JYP.AnnJ

After being rear ended in traffic in Leesburg, FL. The other partys insurance set me up with Service King Collision. The completed the repair on my vehicle in a timely manner and the work done was of top notch quality. I was very satisfied with the repairs. Would recommend them for your collision needs.

Outstanding service. Delivered vehicle early and entire process was easy breezy

They did a great job and were very helpful and went above and beyond when the rental car company made things difficult for me. They communicated well and were overall great to deal with

First I would like to start off and say the service hands down is AMAZING, Probably the best service I had from any business aside of Chic fil A lol Throughout the entire process I dealt with Desiree it was such a pleasure she was ALWAYS calm, I can truly say no matter how many questions I had she stayed professional always willing to answer any questions.Service king will always keep you updated via text or phone call. They definitely stand by their word when it comes to parts warranty. Ron the manager is absolutely AMAZING as well. I will recommend Service King to all my friends and familyGreat service and Great Quality work thanks to all the staff for all your hard work and dedication-𝐴𝑙𝑤𝑎𝑦𝑠,𝐵𝑟𝑖𝑡𝑡𝑎𝑛𝑦 𝐹 𝐿𝑎𝑢𝑟𝑦

Fantastic covid precautions taken. Friendly staff and exceptional communication from estimate to completion!

Thank you for your service your work speak forr you i was happy you kept me inform on every detail i would let somone know about your service be bless.

I was rear ended and the insurance provider recommend using Service King for my repairs. I had great service and my car was ready a day before originally planned. Would definitely recommend

Very professional, kept me updated throughout.I highly recommend.

This was the most productive and professional collision place. The service was supreme. They quoted me that my car would be done by 4 weeks and I got it back with 2 weeks. It looked better after they fixed it from when I got the car. If they had cards I’d pass them out to everyone I know. Too bad I’m in a different career because I’d work for them. That how happy I was with their company. Thank you Service King Collision.

I really love service king because they keep you updated with everything from when the parts arrive to the estimate date your car will be done I really love the communication they have with the customer and they are very nice I will recommend service king to everyone if their car been in a car collusion.

Good customer service and they always keep you posted and the service is fast

I had a wonderful experience with Service King! They all were polite and professional and worked quickly and efficiently on my Mercedes after my accident. I would highly recommend them!

I was very impressed by Service King.They kept me informed on what was going on with my car.Professional company work on car was impeccable.

They were great! Fast service had my car back earlier than expected. Hopefully Ron will be able to service my Jeep Wagoneer one day.

I had a small body work issue which I thought would take a week to complete but was done in two days. Had constant updates and completed a day early after two days.

Service Kings was very helpful. Understanding what my vehicle needed and being there for me anyway possible. Constantly giving me updates on the status of my vehicle. Overall great experience with Service King Collision. Ill definitely recommend you to anyone! Thanks again!

I really love everything about this place. I will refer anyone that needs any automobile work .

Staff are nice,very clean. Well see how the repair goes.

Wonderful, courteous, and professional staff. They did a spectacular body work repair on our vehicle. Glad we chose Service King instead of our first option for repairs.

I was very happy with my experience at service king. The quality of their work was great, and it was done on time. They are very professional, and do a wonderful job communicating with regular updates. I would absolutely use them again should the need arise.

We have used Service King Collision Orlando in three different ocasiones and have always received a great service and excellent repair.

A year ago an Audi driver turned into my car and put a whole in it. Destroying my front bumper and a head light among other things. This place repaired my car, its still running, and they were more knowledgeable than the dealership.

They did a great job

Whoever makes those appointments and in charge of that place runs a lousy business because they made a wrong appointment for my car to get fix that day but only put me in as an estimate when I already had an estimate made at a previous service king. They said they couldnt pull up the file when they were both work with same insurance company to get the information from each other but were too lazy too and thought their labor was more expensive and worth my time than the other service king on colonial who were generally more understanding than them.

Awesome service great people and they are taking steps to provide services while safely practicing social distancing

Thank you so much for the awesome job on my car and making a bad situation an easy breezy process. Special shout out to Desiree...you are the best and thank you.

Very awesome staff! I had a unfortunate accident and my car was a mess, estimate and paperwork was a breeze! I’m glad they were able to fix the damages for my car to look like it originally did. Very satisfied with my experience at this location, also a Thanks to Nelson Perez as well

Amazing staff!! Extremely friendly!! Would definitely recommend them to everyone. They truly care! Fast and super detailed with the whole process from beginning to end.

I am a repeat customer. Everyone at Service King are friendly and professional. They kept me updated all the time, and do a great job. When I need body work done again I’ll go back to Service King on John Young Pkwy.

Extremely efficient. Knowledge great customer service. They made getting the quote for my repairs seem like I was in best buy shopping for a new laptop. I thoroughly enjoyed my experience.

Needed a quote for my car to get fixed. I was told I could drive in for a quote and didn’t have to wait. The gentleman who helped me was quick and got to the point. He got me the estimate in less than half of an hour.Arnold also answered all my questions and helped me decide what my next steps should be. Will definitely be back if I need any bodywork done

These people are fast and professional! My car was ready before the estimated time of completion and I got text updates every step of the way. Sometimes two texts in a day. I was assigned a single account manager to make sure I felt comfortable talking about any aspect of the process. Alex, my account manager, even gave me periodical calls to make sure I was getting the updates and to see if I had any questions.Thanks Alex and Thanks Service King!

Everyone there is friendly and the service is great I would recommend this location to all my friends and family especially the guys who fixed my car. I was greated by everyone with a smile.

The staff was great and very attentive. Alex took care of me and kept in touch with every update there was to my car. She was fantastic and greatly appreciate her help and the rest of the team!

Recommended!!Email was sent, Thank you

Excellent body work. As if my car was never involved in an accident!!! 👍👍

Alex rocks..Lots of good communication from start to finish.My car looked great when I picked it up.Very..very satisfied!

Over priced my repair for a simple front end damaged. Which made my insurance company want to total my vehicle. Had to pay for them to assembly my vehicle which took two days. Missing bolts left a coolant top under my hood .When I pick up my vehicle it was dirty from the technician boots and my vehicle came in with a/c and they turned in my vehicle with no a/c. I said something to the rep. And they didnt fill up my a/c fully now I have to pay someone to correct it. So unsatisfied. Dont take your vehicle there. Never again will i go there.

Fast and reliable. Great folks

Painted over some wires that caused further damage, also left debris from my accident in the front engine compartment. I had to take my car to Mazda for repairs (after service king was suppose to fix everything), and they had to pay Mazda for repairing what Service King broke. The manager Ben is awesome, and worked with me. Desire has great customer service at the front as well!!!

I was recommended to Service King through my insurance and from the beginning, Desiree on the phone was very kind and professional. She was so patient with me rescheduling not 1x but 2x, lol and made sure I was directed to the right person everytime I called.Don the Manager jumped right in to help out the am I dropped off my Kia, he was prompt in helping me get all my paper work signed so I could catch my Uber ride.And lastly Felix is a true gem with his knowledge, explanations, customer service, kindness and professionalism but still being very personable! Such a great team! Thank you!!! 😄

Work was great but get a second opinion from a Mom n Pops shop for sure.

This place is really nice, good attitude

Amazing customer service!

My vehicle is still in the process of getting fixed.

Outstanding customer service and quality workmanship. Lifetime warranty is honored without reservation. Will recommend to a friend.

Fast and friendly service if you want professional repairs on your car will recommend

Brought in my Tesla. Their attention to detail and service is awesome. Highly recommend!

A great staff, very courteous people and good service

Awful work! Had to get the insurance adjuster involved with the repairs. They literally had the car for over 3 months and after picking up the car it was literally falling apart less than a week after picking up the car. Not to mention, when I went back I was told that they needed to order additional parts to the car. A few weeks went by with no call back regarding the parts, therefore I called and was told that both managers that originally assisted me on the matter was no longer with the company.

Literally the worst place. They can not be straight up wih you. They kept telling us when we could get our car back and the day would come and then they would say another day and this kept going for a month. Wont ever answer. Straight up unprofessional

Nothing special

Have brought 2 cars here and both cars went over their expected to be done dates by more than 4 days.

Just got estimate here too much

Thorough

Had a good experience,

Very fast