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AutoZone Auto Parts
7020 W 159th St, Orland Park, IL 60462, United States
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AutoZone Auto Parts
Comments
Sh
Review №1

Jaylin just helped me and I received excellent customer service. That’s what you really want when shopping. What a great guy!!

Gr
Review №2

Friendly, listened to me and recommended a great battery purchase & installation. Cant ask for more!

Mi
Review №3

Great selection, friendly staff and clean store. Picked up some Rust-Oleum peel paint, the rubber coating in black matte. Love the outcome of this visit. Sprayed the door sold and the running boards

Ma
Review №4

Clean and organized with fast and friendly service. The counter person was experienced and what he was doing. I had a good experience and I will be returning.

Cr
Review №5

I love that this store has motorcycle oil and batteries. Much less expensive than going to a bike shop. Friendly and helpful staff!

M
Review №6

Nice place to shop for auto parts.

Lu
Review №7

Very helpful in the parts process.

Ki
Review №8

Caucasian man was coughing alot with no.mask on, customer service not that good

MO
Review №9

Im sorry I dont remember the gentlemans name but I went in there today for a shifter knob and that man spent about a half an hour helping me and putting it on for me. I appreciated it! Clean store, helpful people. Went above and beyond and I will be back. Thank you!

Ir
Review №10

God bless the young man who took care of me at the counter.He not only got the bulbs I needed for my headlights, and my bright lights,He was kind respectful and Absolutely a blessing he put in my bulbs with no hesitation.Thank you so much for your huge help and your professional customer service, Absolutely greatly appreciate you.It would be nice if every business had the same great attitude and courtesy this young man does.God bless you, please continue to always stay humble for your rewards are beyond earthly treasures.Thank you again.IM

D
Review №11

.... cant explain how hard car trouble is... this manager and staff went the extra mile to make sure a nightmare of a situation was made better... discount on products.. clean store... good info... willingness to help (most important).

Yo
Review №12

Great guys.... help me with my dying battery 👍

Ro
Review №13

Brittany at Autozone in Orland Park was so helpful in locating the items I needed and took the time to explain the differences in material type. Great place and great costumer service.

Je
Review №14

Guys are always helpful. They see me a lot, hence I work in my own vehicles, but good with finding me what I need. Friendly.

He
Review №15

I always shop at AutoZone for all my auto parts needs

Lu
Review №16

To whom this may concern,I don’t usually take the time out to write reviews, but my experience at AutoZone today (store #9310 in Orland Park, IL) is worth taking time out of my schedule to write.The salesperson name is Daniel K. This man went above and beyond to assist me and my daughter, Daniel displayed professionalism and a strong knowledge base went it pertained to my vehicles need. I just wanted someone to know that I experienced customer service on a level that I haven’t experienced in a very long time and this employee deserves to be recognized for his exceptional customer service to me and the rest of the customers he came in contact with during my visit. Thank you AutoZone for hiring employees to represent your company like Daniel K.Sincerely,Lurene Story (Satisfied Customer)

Ni
Review №17

Recently went here and was greeted by 2 amazing staff members. Very helpful people that really know what they are doing. Because of their great service I told them I would write this review. So here you go guys. Thanks again.

Am
Review №18

I was going to write a raving review, but now....I got my battery replaced, shelled out $200! They took over an hour, close to two to install it then I stopped on an errand and my car won’t start. I called and they were pretty much “too bad, so sad”. Didn’t offer to come down the street to look. Didn’t offer any suggestions. I’m in tears. Stranded. I live on the north side of the city. Do not go here!!

im
Review №19

Very helpful they installed my new battery right in the parking lot.

Am
Review №20

Great customer service

Ja
Review №21

Love this place, has everything for your car

Br
Review №22

Great Service and was able to get a bulb replaced

Li
Review №23

They were very helpful

co
Review №24

Stopped in to get a head light for van. It was late and already dark so I did not want to get a ticket. The young lady that helped us out was nice enough to ask us of we needed help installing it. I of course took her up on her offer. She installed it effortlessly and we were very grateful. Thank You Auto Zone for hiring experienced, pleasant and respectful Employees.

Re
Review №25

Nice, helpful people. They know their stuff.

An
Review №26

Stopped in to ask for help with a check engine light that was on in our less than 1 year old Jeep Cherokee latitude. The lady was more than helpful and actually went outside with a reader she hooked up to our car and told us exactly what the issue was. She also had the sensor in stock but suggested we go through the dealer first as it may an item covered under warranty. Turns out it was and cost us nothing. Very courteous and helpful, excellent customer service and support.

Fa
Review №27

The staff here are so helpful! A big thanks to Moe for his excellent service as he was so kind to help me with switching out my brake light. Very grateful to have this location as my go-to auto part store in my area.

me
Review №28

Had a great experience here, went for a battery test and had to get a new one. Both employees that helped out were fantastic. Would definitely go here again

Da
Review №29

Always give you the wrong parts and cast the blame on you

Ni
Review №30

Horrible service, old balding guy was just rude, were not helpful in the slightest and just went to the one down the road, amazing service super friendly.

Je
Review №31

Did not have what I needed. Also where is their lifetime warranty.

ra
Review №32

The worst customer service Ive ever seen

Mi
Review №33

This AutoZone has nice helpful people working there. The lady that rung me up saved me a bunch of money by telling me that they had the exact rotors I was looking for but they were a different brand and had a price difference of almost $50 cheaper. She could of just let me buy the ones I had planned to buy. Thanks!

Ju
Review №34

BJ at the store on Clearwater in Bloomington Is was awesome! Helped my wife swap out a flasher. We will be back!!

Ri
Review №35

Helpful, and friendly people

Do
Review №36

Lots of inventory

Ro
Review №37

He wasnt very helpful

Ph
Review №38

Very helpful staff n lots of parts in stock for decent prices.

Ja
Review №39

Quick and Helpful Service purchased a Car Battery and the Store guy installed it for free. Everything you need in a Auto Parts Store.

Do
Review №40

Brian A. was incredibly helpful and efficient! Awesome employee!

La
Review №41

Girl that works there is super friendly and smart

Mi
Review №42

Friendly and fast

Ju
Review №43

Fantastic service. Was greeted by 2 employees when I walked in, one gentleman quickly found the headlight bulb I needed and installed it for me. I was in and out in about 10 minutes!

Ma
Review №44

Good customer service

Ma
Review №45

Always has what I need, always quick.

Be
Review №46

Found exactly what I needed

Lu
Review №47

Employees are fast and are so far the most educated employees of most Auto part stores.

RJ
Review №48

Good auto parts store. Reasonable pricing and usually have just about anything you might need.

Ma
Review №49

Very helpful

Co
Review №50

Stock liberal good employee ttoo

cp
Review №51

Very helpful.

De
Review №52

They have good service and prices.

Wi
Review №53

I would not recommend this autozone. I came in to get trans fluid and antifreeze. I have a Nissan and need a different kind and wasnt finding what I needed. When I asked an employing if she was able to help me her reply was werent you just back there. I replied with well yes but I wasnt sure if maybe I was in the wrong spot or possibly wasnt seeing what I needed. Well than we must not have it. Um couldnt you look it up? No,,. What the hell? Id rather drive 5 mins down the road to another auto store.

An
Review №54

Clean store. Decent selection of cleaning stuff.

Ma
Review №55

I would never go back to that place they gave me the wrong Parts twice

Li
Review №56

Very nice and attentive to my needs.

Ma
Review №57

Great friendly service. Even put in replacement for my burned out headlight in a somewhat difficult installation.

Ca
Review №58

Poor customer service need more training

Bi
Review №59

Bruce was very professional and knowledgeable

Da
Review №60

Employees are always nice and very helpful

Ca
Review №61

You can get your auto needs taken care of battery checked wipers replaced and even check engine light checked how nice is that

Da
Review №62

Fast, good service. Employee representation poor.

Mi
Review №63

The big toys store for dads

bo
Review №64

Definitley not going there i called and girl who answered was uneducated mentioning different parts that were unneeded interrupted me talking multiple times and had a rude attitude never going back here you shouldnt either

Ma
Review №65

Depending on the associate that helps you it can be quick and accurate or slow and aggravating

Wi
Review №66

Good service

Se
Review №67

Checked the warranty of my battery, found out that it was covered by the manufacturer and replaced it easily.

Do
Review №68

Didnt have what I needed

Go
Review №69

Very helpful and great sales

Ch
Review №70

Service is good

Id
Review №71

Old dude named Dave is rude and lazy.

Da
Review №72

Good prices.

Ne
Review №73

Great customer service.

An
Review №74

Whenever your check engine light comes on stop there

Al
Review №75

Garbage parts unless you are there to buy Yankees candle,

ki
Review №76

Lots of people working but no one knows what theyre doing

Pe
Review №77

Nice service

Ro
Review №78

Quick fast service

Da
Review №79

Always long lines hard to get any help

Br
Review №80

Very bad service they were not welcoming and very rude.

C
Review №81

Clean aisles

Es
Review №82

Helpful

St
Review №83

Car parts for car parts like pricing

Ro
Review №84

Swift, concise, and friendly.

Ch
Review №85

Great customer service 👍🏾👍🏾👍🏾👍🏾👍🏾

De
Review №86

Nice people

Fr
Review №87

Friendly service,

Da
Review №88

Headlights needed

Ca
Review №89

Very attentive

ja
Review №90

Professional Staff

Information
15 Photos
90 Comments
4.1 Rating
  • Address:7020 W 159th St, Orland Park, IL 60462, United States
  • Site:https://autozone.com/locations/il/orland-park/7020-w-159th-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2689&y_source=1_MjQ2ODAyMS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 708-342-1165
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–7PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:7:30AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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