Better prices than Spirit. Good selections. Very nice staff.

When all other stores were out of the childrens Sally costume, Zurchers came through. They had plenty of that costume.And everyone that works there were nice.

This place has a pretty alright selection but buyer beware, the people that work here apparently have no problem lying. I bought some things for a costume but in fears that it may not work how I need before bought them I asked the associate to confirm for me that I could return them if they didnt work they said yes as long as I had the original tag with it. Will they didnt work so I came back to return it a couple days later and was told that I couldnt not return them because the tag was missing a piece of plastic that attached it. Even though every single piece was still with it and had the original receipt as well. I understand not accepting some returns especially with seasonal items. What upsets me is being blatantly lied to about return policy. If I had known this policy I wouldnt have bought them in the first place. The store is a prime example of my Amazon is taking over and stores like this are dying.

My family and I came here to get some summer themed decorations for a party. We were able to get everything we needed and had a lot of fun looking around the store too.There are tons of costumes and props, lots of balloons, party supplies and wedding supplies. Our four year old son went nuts when he saw the character balloons so that was fun too.

Of all the stores I have tried to find costume accessories, they are the best this year!

Great store for any party decor. I love the banners weve gotten from here and I like that you can choose whatever balloons you want and how many. My only complaint is that it can be a bit of a hunt to find exactly what youre looking for at times.

I went here on July 31.The Harry Potter aisle was ransacked. Picked over. There was one sorting hat left.I am so proud of anyone and everyone that threw a party on the day of our Lord & Saviors birth.

I was convinced by an employee to rent the stores helium tank instead of buying a few for myself. The employee assured me that it would fill at least 150 balloons for my wedding reception. The tank filled about 40-50 balloons. I was disappointed that we did not have the amount we were promised at the time of my wedding. I let the employee know of my experience and disappointment at the time of the helium tank return and asked if I could receive a partial refund. He said that a manager would contact me within a week with information about a partial refund if possible. I received no call or email. I called to speak to a manager who disregarded the issue and said that we probably used the tank incorrectly. Poor customer service.

Needed to get a full party of PJ Masks the day before. The staff was very accommodating about blowing up 36 balloons that night and helpful finding what I needed and gave me a refund on merchandise not used

Maria was so helpful. I was struggling to get decorations for a bachelor party and she had some really good ideas for decorations!

Very disappointed with the balloons. They doesnt hold the air because to old,I start order it on Amazon. They are much better.

It was good, except they didnt have any bald caps...

Good selection, great prices, and the staff is friendly. However, the store has a really funky odor.

Great party store! We can get almost everything we need when we go here.

Love this place! Always has a great selection on balloons and is reasonably priced.

There prices are so high and on top of that there line moves so slow. I came and waited 20 minutes when there were only 5 people ahead of me. As much as i liked my items I ended up ditching my cart and instead ordering off amazon.

1. Majority of stuff cheaper on Amazon.2. No rentals on items.3. Called ahead for a very specific item I had seen out of stock on previous visit the week before, was told it was in stock. Drove 20 minutes only to discover it was NOT in stock. Complete waste of time. Poor customer service! When customer asks for a specific product at a particular price, dont tell them its in stock because you see a similar product for 3x the price.

They have a lot of holiday merchandise. At this point its all still Halloween and theyre starting try to clear that out for Christmas but they had a huge selection of Halloween merchandise. We were looking for Morph suits and they only had a few left but it is several days after Halloween.

I like how big this location is. Generally I can find what Im looking for and it is not usually a freight- wreck either. Staff can be very hot and miss with their friendliness.

FABULOUS service and reasonable prices

They seem to have lots of party supplies and costumes, but very few things for Halloween decoration.

I was with my friend and we were paying customers getting balloons. The supervisor maggie then flipped us off for getting confetti balloons.

Great store..Great Service... If only the building was bigger :). ( Its huge already)

Love this place have everything I need for party .My wife love come to zurchers. She have a lot of time inside this store.

They always have a great selection for any party needs. We were a little disappointed they stopped age balloons at 60 though. We just celebrated the 70th birthday of a family member and had to skip a balloon.

Got things for 1 year old birthday. Great selection

It was quite busy when we were there, good place to get party supplies.

Has everything you could need for any type of party! Different colors, different themes, even the hottest fad with kids! Never disappointed when I go. I always find what Im looking for plus some!

There was 6 employees all together talking stories for 20 minutes while 1 cashier moved as a snails pace, I dont know why the manager was so lazy but I hope next time they put a pip in their step. I dont like waiting forever in line for 1 item.

Great selection of balloons. Helium balloons lasted for days and were cheaper than buying a tank and filling them ourselves. Polite and quick staff. They were out of orange and black streamers by the time Halloween came though. Guess they didnt think to stock extra for the holiday.

Great place for party setup! A ton of selection, with quality service with a smile!

Absolutely an amazing store. The employees are all super nice!

Biggest zurchers I have ever seen! They will have anything you need for an amazing party! The staff is wonderful we came in looking for one thing and they pointed us directly to it!

They have a great selection on party decorations and balloons. However, when I went to pick out a bouquet of balloons, they were sold out of SIX different mylar balloons until I stumbled upon one I liked. I also paid extra for the high float helium on the balloons only for them to be deflated the next day.. I usually get my balloons from Party Land because I live closer to them, and their balloons will last 5-7 days and their mylar balloons will last MONTHS literally. Cute balloons but a waste of $20 Perhaps find a different brand of helium for customers. Try better on your upkeep of inventory and maybe offer coupons like other party stores if you spend over a certain amount of money. People would be happy with those kind of changes.

I purchased glow sticks that were a dud. The return policy is not on the receipt. I was told the purchase was over 30 days ago and could not be refunded.Update: Bethany from corporate reached out and went above and beyond to help me out with my situation. I very much appreciate this level of customer service. Thank you!

They keep up to date with holidays and do not pull down their holiday items the day before. It was nice going in and seeing Halloween items and some Thanksgiving items, no Christmas goodie items in sight. Their offerings are delightfully diverse and work with practically every party idea you can think of.

I went here for a gender reveal balloon. Which I had said needs to be secret and secure because it’s of course a surprise for me and family.I go to get a boy and girl balloon and ask the girl to pick which one the ultrasound says she walks away from me looks in the envelope to see inside what it is and then she comes back to the register and picks up the girl balloon in front of me checks me out for the gender my baby is now the surprise was completely gone for me. I had to like wave my husband away so he didn’t at least get the surprise ruined. It was really frustrating and then I was charged incorrectly for the balloon it was just kind of a mess. I just am so hesitant to go back here because of my experience because a gender reveal is such a special thing and it just felt like they didn’t have professionalism.

They have a lot of different party themes, but I needed peppa pig and and they didnt have it. The workers were really nice and the store was clean.

Always there for what I need for every celebration and costume. Love the balloon choices.

Went to get balloons for a Birthday and looked at the Halloween things

I always forget how much wonderful stuff is here until I go! Everything for every kind of party (just went today to find stuff for a Quinceanera) as well as a very large selection of costumes and holiday decor.

I was with my friend who works here but she was off work. we were paying customers and she flipped us off for buying balloons and being customers. bad service.

They always have very good products!!!!

This is a great place to get party supplies. There are lots of different party supply types and the service is good. I came here to purchase a cube balloon, yes this is a real thing!

This place gives off very haunting and nostalgic vibes. Like something out of a bad dream you had as a kid where the lighting was weird and the ceiling just isnt there when you look at it.Most of the stuff was pricey and visiting it was sort of a waste of my time, but it gets stars for the cursed feelings.

Great store! Absolutely no complaints and have been coming here for various types of party supplies from weddings 👰 and birthdays 🎂, to halloween 🎃 and Christmas 🎄

Awesome assortment of costumes and party decorations. Year round supplies of the pops you need for creative projects.

Cashiers slow but employees nice. Balloons are a challenge...no directions but you have to pick out own balloons in the store.

An awesome place with lots of options for just about any kind of party you would want to throw. Not exactly a one-stop shop kind of place, they wont have everything you can imagine but they do have quite a bit. I got some valentine balloons that are awesome but couldnt find any mugs for the hot chocolate morning Im planning for my kiddos, but thats a super specific item that I didnt expect them to have anyway, just hoped they would.

Nice costumes, but none of them fit me. They need to make bigger size costumes for big buff guys like me.

Huge selection of party supplies. Also a great place to get seasonal decor and cake supplies.

Found everything I needed at great prices thanks!

Great selection for a party store. Nice, spacious retail floor with plenty of selection for most occasions. The employees are upbeat and help as needed. Prices seem competitive enough. The location on a secondary street seems a bit unusual, but is not an issue. Parking can be a bit limited. Even though it is not located on the main thoroughfare egress is not easy during the busiest shopping times.

Awesome for party supplies, special ballons

They have lots of great party supplies but the store smells like mold and everytime Ive been there the line to pay moves really slow

Love all their stuff and inventory to make a party amazing.

This place was sweet!The selection was decent, and the prices were perfect.Now, I did go doing New Years Eve, so the staff was running around and not really helpful. But Im sure that was given to the day I went, Im sure theyre awesome as well.

Love this store & location. Employees are very helpful and the price is helium balloons is good. This is one of my favorite party supply store.

Always find everything I need... and usually more! :)

It is wonderful had so many costumes it was hard to decide which one I wanted

We found several things for my daughters wedding

Lots of variety for party success. Every theme imaginable. Prices med to high.

Good service and a wide variety of party supplies. 4 stars because I dont always understand the pricing. How is one small bag of fake coins for Chinese New Year $6.50? And at the same time they easily have the best butcher paper prices around - .67/yd is awesome!

When I need to find party items and Im in a pinch come here. Kind of pricey so I recommend looking other places first. They have a good selection though of themed decorations, costumes and balloons.

Great customer service! People there are so friendly they even offered to call their other store to see if they had something I was looking for! You can find all your party needs and gender reveal party items! Great place!

First time ever going to a Zurchers store and Orem Zurchers store did not disappoint. So many varieties to choose from and staff for tonight was very helpful, reliable and overall phenomenal.Jodi and Caroline were very helpful, understanding and went over their way to help my mom and I as we *frantically* gather everything we need for my first gender reveal party for tomorrow. Everything was planned last minute as my husband will be deploying overseas in the next few days and I wanted him to be there to celebrate the gender of our baby.Looked up the store hours on Google and said that they close at 9pm but didn’t realize that they close at 8pm, but they were able to let us in 5 mins before the store closes and remain available as they work on the balloons with my mom With the gender while I seat in the car writing this review.As a first time expecting mom I already have so many things in my worry list and the gender reveal party was one of the things on top as I didn’t want to disappoint or underwhelm our guests (lol).Overall, I just wanted to let the staff, Jodi and Caroline know that their kindness and genuineness to help me out tonight goes a long way and that their time and understanding meant THE WORLD to me. Zurchers Orem store set the bar high tonight when it comes to customer service, I’m super happy that we came to this store tonight, they literally saved our butts for tomorrow’s party. I will definitely be recommending this place to my friends and family

What a fun place to just walk around and find odds and ends to word things youve wanted! Blue wigs for BYU games! Themed parties for fun or for special occasions! I love this place! Color coded sections are the best!!

Very helpful

Love this place. I always leave with something. Ha ha.

Great place for party supplies. Friendly staff!

When we are having a party, this is our favorite place to go! It is a huge store with party supplies, favors, lots of themes, and fun candy. Its also great for baby and bridal showers. We like to go to their website online and see what we want to buy before we go. The only problem I have is that the aisles are not labeled and it can be difficult to find things without help.

Great place with outstanding customer service!

They have a great variety, and they have been getting a lot better! I liked the old store better, before the remodel. I dont love the way its organized now.

Great place to shop... you have to browse to see all they have to offer. Awesome for party and event ideas!

Wish I would have come here 1st for what I was looking for! Have an amazing selection! I will come here 1st next time....

So much fun exploring this store! They have everything you can imagine! I was planning a 70’s birthday party for my mom’s 70th birthday party and was able to find some fun tie dye plates and decor. Would recommend!

Clean, easy access to all the products. Organized. In and out with what I needed.

I have never had a problem with them, but today I came in to purchase some balloons and they told me it would be 10-15 minutes. I was fine with that. After me 2 people came in saying they had a party in 20 minutes so their balloons were pushed ahead of mine. I ended up waiting an hour. Apparently you have to say you have a party to get your balloons faster.

I could not find tiny witches hats. Everything else I found with ease. Great place.

Good selection but waited an hour to have a couple balloons filled and we were the only ones in the store waiting for balloons.

Great options and variety. I purchased a pinata for a birthday and the staff said they didnt carry rope to hang it, only string. So I took the time to look around and found some rope.

Great place if youre looking for party materials. well stocked and full of nostalgic items.

Unfortunately, new management has tightened policies in house about when you can order balloons, making it very inconvenient for customers. I had to choose another party store, as party planning is a big part of my job and more flexibility is needed. I provided feedback to manager who didnt seem to care. I will take our business elsewhere. We literally spend hundreds of dollars each month, thousands each year.

Fantastic selection. Almost too many options!! It was so hard to choose decorations for my daughters birthday party. They had everything I needed though and friendly staff!

This is a great spot. It was the first time coming here, but will be back again for sure!So I came here to find Halloween costumes, and it was by faaar the best place!As far as selection goes, prices, accessories it was awesome!So for Halloween costumes, or any party supplies you may need this is the place I recommend!

They have pretty much everything you would need! I went to party store looking for a particular kind of mask, which they didnt have, but Zurchers had three different kinds. They also have every color of pretty much every party supply ever.

Everything is nice, clean, and excellently organized. I was able to find nearly everything I wanted for my Halloween party. To this day, its still my favorite store to visit in the fall.

Its now the only party store in town but they have a great selection. The store is clean and well organized. Staff are always polite.

Given that I work here I feel that I have some incentive to boost its rating

They had all the random odds and ends I needed for my sisters baby shower. I needed gray crepe paper and after looking at 5 different stores this was the only place that had it. Their prices are also fair especially for the quality of product.

I love this place! I love the selection and the candy! I almost always find what I need. The only time I havent was when I was looking for a Maleficent costume.

A little pricey, but cool stuff in this store! It makes me want to plan a part really badly with lots of fun items. The biggest reason they lose stars from me is the store felt a little dirty, disorganized, and half empty. They have great products, but Id expect a little more polish if Im paying that much. It feels a little like a warehouse (also because theres no employees anywhere).

Best place for all your party needs. I rented a couple of Helium tanks from here for an activity at work and had lots of fun.

Great party supply store. Lots of costume supplies, weddings, birthday parties, graduation, and lots more!

I went in here expecting a party. There was no music, no dancing, and not a lot of people. Instead I purchased party supplies and threw my own party. It went pretty good but had even less people than Zurchers :(

If you are a teacher looking for material to decorate your classroom youll find it here. If you want to have a great party, well this will be the best place to find anything that you will need. I loved it.

Zurchers is my favorite party store in the county. They have an excellent selection of all things Party and their store is always tidy. The employees are also very friendly and helpful.

I love going here. They have a great selection of party products and i always find what Im looking for and Im always greeted when i walk through the door.

Everything is always in stock. Hard to not buy too much!

Great variety of goods for different types of celebrations. At least worth checking if they have something you need for a party. The quality of some items may be cheap compared to the price but generally they have stuff good enough for a party.