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Cecil Atkission Toyota
2500 I-10, Orange, TX 77632, United States
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Cecil Atkission Toyota
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Mi
Review №1

Destiny was great. Incredible turnaround time. Just hours from application to drive. Simple, all electronic process and all welcoming staff!

Ch
Review №2

Denise Williams was our sales rep. Absolutely love her. We were not going to purchase a vehicle at this lot. Our intention was to drive through the lot and just look. This is a huge area and imagine my surprise when I saw Denise jogging up behind us. Ha, I admired her so much, we decided to work with her. We dont know if a new car is going to happen today but we are sitting here waiting for an answer. Great job Denise. Thank you.

Ja
Review №3

Very easy car buying experience. Alexis was great!

Ch
Review №4

Had brought my Toyota in for service and asked them if they where going to wash it for me. I had bought my vehicle else where and i was told that if I where to bring it to a different dealership for service as part of the Toyota care plan that they would wash and vacuum it for me. They said I would have to walk to the main dealership to ask the head sales rep if they were going to do it for me! And he informed me that it was at the dealerships discretion weather they would wash them and that he seemed kinda bother by me asking him about washing it so I walked back to the service department and told the lady what he said. All in all not happy with there service they seemed kinda lazy and unwilling to work with me I will not be back there for anything!! Called two separate dealers in the area near me and they told sure it would be no problem to wash it with no hesitation no asking head sales rep or nothing!! Bottom line is some dealerships like to make the costumer happy and some are just collecting a pay check!

Pk
Review №5

Denise was excellent to work with. Friendly and easy purchasing process. Would recommend using them

Su
Review №6

Jimmy and Eugene were both professional and knowledgeable. They made the overall purchasing experience simple and easy! Highly recommended!

Ho
Review №7

Avoid this dealership. When you need help with a car they sold you, they run you in circles. I was a first time car buyer, but now I am filed with knowledge. I will be going to them with facts they did not tell me including the following: 2-4-15 structural damage was reported, same month on the 18th the transmission module had to be fixed under the first owners extended warranty. The transmission problem occurred again Aug, 3 2015 and unbeknownst to me, the car was sold back to ford motor company. move to 2018 and Cecil Atkinson bought said car from auction. 3-8-18 I purchased car, my first car by myself. I asked many questions, such as why the car kept doing some sort of kick back, and vroom when I hit the gas from park. Normal they said.Long story, not too short, sorry, DO NOT Trust this dealership!pictures are from when I first got the car. now it sits in my yard.

Sa
Review №8

Once again, I had a great experience here at Cecil Atkission Toyota. For the second time, my husband and I have been treated with respect and kindness. Natasha Huff, our salesperson, was extremely patient, thorough, helpful, and attentive. She even gave my 3 year old 2 balloons. That totally made my daughters day! Orange County residents should definitely shop locally for a new or pre-owned vehicle at Cecil Atkission Toyota.

Sh
Review №9

Denise was awesome and patient with us!! Eugene was great, worked with us and gave a good price on my trade in!! Go check them out! 😀

Ta
Review №10

Easy, personable, and inviting. Our purchase experience was enjoyable and unlike any before. They looked out for us by shopping for the best interest rate. No frills or thrills dealership, just good and honest people selling vehicles. You can tell that the team culture is strongly based in some important core values! Shop here first!!

Ja
Review №11

Great service! Destiny and Jimmy answered all my questions and helped me find the car that best suited what I was looking for!

Pa
Review №12

Had a great experience at this Toyota dealership. My sales associate was patient and informative. They gave me a great price on my suv. Friendly staff and quick sale process. I would recommend this dealership to a friend.

Je
Review №13

Great customer service and really went the extra mile to make the deal happen!

St
Review №14

1st Class Dealership from top to bottom...Made buying a vehicle easy and enjoyable! Eugene Gill in the finance department went well beyond exceptional customer service by finding the exact truck I wanted in less than 24 hours....and battling for me to get the monthly payment that I requested! I highly recommend stopping by and letting them work for you!!! See y’all on the road!!Stephen Bethea2021 Tundra Trail EditionColor: Cement

Br
Review №15

Wonderful experience! Everyone from our sales person to the owner was absolutely great!! Highly recommend! Keep it local!

Th
Review №16

Thank you so much Elyssa, Eugene, and Mark for an awesome experience, and an awesome deal. Cecil Toyota is NOT the old Cecil any longer. We’re looking forward to working with you guys in the future.

Pa
Review №17

I had a great experience from start to finish. They all worked hard to make it a surprise gift for my husband. Jimmy was a great salesman, not pushy, helpful and provided support from start to finish.

De
Review №18

Great staff and customer service.! Denise was a pleasure to work with.!

Se
Review №19

Awesome people to work with. Go see my boy Jimmy. He’ll hook you up.

N
Review №20

I highly recommend you look elsewhere for a vehicle, employment, deals, etc. This dealership is not it.

Wi
Review №21

Jimmy Buckner was very professional and courteous. Helped me purchase a vehicle with no hassles. All the staff there was friendly as well. I would purchase another vehicle from them in a heart beat.

Ra
Review №22

Amazing service!! They really take care of you.

Ha
Review №23

Bought my 2020 Toyota Tacoma from Natasha here and I am loving it! This young lady is a pleasant person and she stuck with me. I recommend.

Ke
Review №24

I have never in my life seen a finance manager do less work to try to get a customer approved in my entire life! I left there yesterday afternoon being told I can get approved this morning it took me 30 minutes to get a deal on a truck twice as nice as the one I was trying to buy from them but they didnt even have for me to look at they had to send for it so I didnt get to test driver anything I had to fill out paperwork first.. I would not recommend this place they will not do anything for you everything is about lining their pockets with a large down payment and over priced vehicles..

Mi
Review №25

Cruz Hernandez is a wonderful sales associate and he is very helpful when i comes to helpping out his customers!!!

Ro
Review №26

I bought my 2015 GMC Terrain from Jimmy here at Cecil Toyota! He was very friendly and did everything he could for me! Best car buying experience ever!!

Sa
Review №27

Jimmy took care of us yet again. Thanks again.

J.
Review №28

Positive and expedient process. Finished before noon. Thanks Jimmy and Eugene

Dw
Review №29

Everyone here was extremely helpful and I’m so glad they helped me get a new car!!!

La
Review №30

Jimmy was really professional, cortious and helpful from the start. Love my new car.

Ch
Review №31

Thank you so much Jimmy Buckner and Eugene Gill for making buying a car so easy and affordable!

Ma
Review №32

Thank you Jimmy Buckner and Eugene Giill For making buying a car so easy and affordable

Sh
Review №33

Bought two wonderful cars from here, service is great and has free popcorn and sodas

Be
Review №34

Saw a cheap truck for sale online. I emailed the dealership as email is easier with my busy and erratic schedule. No response. I email again, get a generic response saying to call them. I call and get placed on hold for an extensive amount of time. I hang up. I get an email saying it had a personalized response. Wrong it was a generic automated response. I finally get an email from Kyle, no information about the truck and just a few pics. I am out of town and there was no pictures on the website so I am relying on the salesman for info. I email him back asking for the condition of the truck as it looked pretty rough in the pictures. No response to multiple emails. I call back and get the same guy. I ask him about the truck and all he said was I dont know, we dont check them......So I asked how it was mechanically as it obviously had body issues. He said well people have test driven it so it drives. Thats all he had to say about it. I guess because it wasnt a $60,000 vehicle he didnt have time to be bothered. What a complete lack of any form of customer service.I called back trying to get a different salesman. I told the receptionist I wanted to speak to sales, she transferred me to service, told service I wanted sales, they sent me to a finance directors voicemail.Way to go. What a bunch of all stars they have working there.

Na
Review №35

Most awesome easiest buying experience! Will definitely be back!!

Ra
Review №36

I was in for regular service. Their service department is excellent. Tracie deserves a big raise! She keeps things flowing smoothly.Update: Although Tracie is no longer there, Dale is excellent as well! He has worked with me in appointments and services. He texts with reminders and provides top notch customer service.

Du
Review №37

Bought a 2017 Tacoma TRD Sport. They helped me when no one else would even bother do to my credit situation. Kyle helped me the whole way through even when I was undecided on what i wanted. The whole sales team was great. Jeff and Blake didnt stop calling the credit companys until I got approved. You dont have to have good credit to be treated like family. The service department is awesome. They got me set up for my first service appointment. The staff is great. Very friendly and fun. Tracy was very nice. All of the employees are very professional. Will recommend to all my friends and family.

Ch
Review №38

Good People and Great Deals! Do not let those big dealerships fool you, Cecil Atkission Toyota takes better care of their customers than any other dealer hands down. Their Service/Parts Department is the best shop in the Golden Triangle!They will remember you by name!

Tr
Review №39

I recently purchased my 1st vehicle here. Just when no one else would help me and I was about to give up on ever owning anything nice Sara and Blake found a way!!! They worked hard to find me the best deal on what I wanted. I was introduced to The personnel in The service department and they genuinely care about my experience! I was always the person who would never trust a dealership with repairs but now they are the ONLY place I will take my car or do business with! If youre looking for a place for all around great service with people who care and you can trust, Cecil Atkission Toyota is that place!!!

Ka
Review №40

Logan is the best. I knew what I wanted and how much I wanted to spend. He was able to show me several different options and he even handled having the insurance switched to the new car. I highly recommend.

Ca
Review №41

Had the greatest experience here at Cecil Toyota. Sara Martin is the best sales person Ive ever worked with. Everyone there is so friendly and made me feel like I was family. I recommend you buy your next car at Cecil Toyota!!!THANKS GUYS

PA
Review №42

I would Never use this place.My husband called 2sx this morning to try and get in, finally got in touch with the manager,and got an appointment at 2 this evening.My car was showing ( need matinance). When they finished,the woman there told me it needed alignment, I told her it should Not cost anything because I have Everything on it to be paid for,well she argued with me.So I called my husband and while I was on the phone with him,she called someone that works there and saying things I did Not say.So I told my husband what she said about the alignment,and he said yes that is paid for,well I told my husband, I dont think they know what they are doing,and she said to me, I would appreciate it if you didnt talk about my employment,I told her Its the truth,we had to call several times to get in here and now your telling me that if I would have told you my car was pulling,well I told her my car is Not pulling and I didnt bring it in here for that.I was about to leave and she told me that I had to sign release papers, I told her to get them together.Then she started Again On Me,I Told Her DONT, Dont Do It,I told her I Will Never be in here again and left.When has it come to that you cannot even go to a store,car places,etc.without the workers starting on you,that you have to Defend yourself against someone that dont even know you.She is the Only woman in the Orange Toyota Parts Service.I dont know your name since you didnt have a name tag,but You Should be Ashamed Of Yourself talking to anyone in the manner you did.I Will Pray For You!!! Oh and this happened on 12-7-2019. Oh by the way,the Alignment Is covered,so You Dont Know what Your talking about!!!

Me
Review №43

Liz deserves 10 stars. She is extremely sweet and helpful. She takes her time and gets you the best deal possible and will go above and beyond to make you happy with your purchase. No sales pressure but she was so awesome I still bought the car of my dreams. Definitely ask for her, and you will not be sorry. Joe in financing also worked with us.

An
Review №44

Great service love the dealership

Ka
Review №45

Ive been here a few times for service on my prius and they schedule appointments around my available times, the car service is excellent, the front desk is very helpful and will look up ways to save me money, and they talk with me about how my car did on its tuneup (instead of just handing me the sheet and pushing me out the door). This may not be the fanciest car dealership in town, but they really do care and take the time to make sure youre happy with your car....I was here again recently for service, 5 stars again! Scheduling an appointment was easy, being seen at that time with no wait, checking on warranty for a future visit...They take care of it all :) The waiting areas nice, I was able to entertain my baby with some cartoons on the big screen and enjoy a fresh coffee.

La
Review №46

I bought my Jeep Wrangler at Cecil Atkission Toyota and had a wonderful experience! My salesperson was knowledgeable and the finance part of the deal was easy and quick. I will definitely be back at this dealership again when I need another vehicle!!! Great Job Guys!!

Be
Review №47

This is a small dealership. The service is good and the waiting area comfortable. The day I was at the service center it was very quiet. Im not sure about their depth of knowledge.

Va
Review №48

I purchased a vehicle back in April from this dealership. It was an amazing experience. They made it so easy to find exactly what I was looking for. Six months later, Im an employee.The guys out here really care about their customers and work diligently to make sure every customer is extremely happy with their purchase.

Ch
Review №49

Currently service is great. It didnt take long to have my truck serviced. Would definitely return to have future service work performed.

Je
Review №50

I like all the safety features on my new rav4, it is retraining me to drive safer. great people very nice to bye new car and hassle free place !

Sh
Review №51

Nice, helpful, friendly. They made a quick repair for us without question. This is the reason we love Toyota. Thank you Cecil Atkission Toyota.

Ma
Review №52

I love the service dept. they are awesome. Very helpful and make sure everything is done correctly!

Be
Review №53

I had an awesome experience at Cecil Toyota. The staff was amazing, and very helpful. They worked very hard at ensuring I was comfortable with my purchase. Kudos yall!

sa
Review №54

Worst dealer and service of toyota. i dont suggest anyone this dealership. I took toyota car to dealership but they dont able to figure out what is the problem in car. everytime they say different story. so please stay away from this dealership and service department.

Da
Review №55

We got a nail in our Toyota Tacoma at the Texas rest area and pullwd into Cecil Atkission Toyota. They were friendly and helpful and fixed our tire for us. Thank you for your help. It is service like this that keeps us coming back to Toyota.

Ts
Review №56

Tried to get an oil change. Two young guys were working in the service dept and I saw one car in the bay but they were too busy eating to help me. Basically told me they didn’t have time to do an oil change. Thumbs down. Forget this dealership. No friendly greeting. I was a burden to them. Not Great customer service

Mo
Review №57

Great friendly environment and helps in anyway they can to get you into a new vehicle. Great Deals and Big Savings!!

Ky
Review №58

Best Place to work at! Love the atmosphere and the growing experience available.

Ro
Review №59

Bought a truck missing hub cap and broken light. Signed paperwork that it would be fixed by dealer. Been over a month and nothing fixed. Wont return phone calls. Ill never buy anything from Cecil Atkinson again

Ta
Review №60

Jimmy and Monty helped us get into something we didn’t think was possible! Highly recommend Cecil Toyota.

Aa
Review №61

I had a really good experience there they treat you with respect and do there best to assist you

Ro
Review №62

Recently bout a 2017 Dodge Durango RT from Cecil Atkison Dodge/Toyota in Orange. Dealt directly with Blake Welch and Cory from the Dodge side. Both of these guys went above and beyond the call to put is in exactly what we wanted. Blake got the numbers right, and Corey is an excellent salesman and explained the features of this vehicle in perfect detail. If youre looking for a vehicle, give these guys a call and ask for Blake. You wont be disappointed!

Ro
Review №63

The service dept is there to do its best to serve the public with quality service and top notch maintenance and repairs by Ase and master Ase and toyota master and mdt certified technicians! What are you waiting for?

Ma
Review №64

From a facebook post TO Ellen DeGeneros viaDonna Laroue Granger‎Ellen, chances of you seeing this are slim but it is worth a try. A few months ago, my 86 year old daddy got a flyer in the mail from Cecil Atkisson Toyota in Orange, Texas. It looked as though he won a car so he and my mom went to the dealership to collect. Looong story short, they some how, and we cant figure out how, cheated them out of their two year old Avalon. The car they were given in exchange is worth less than the car they had. They confused an elderly couple. They held them for HOURS with no food or drink. (And my 80 year old mama is a diabetic). They literally BLOCKED THEM IN so they couldnt leave in their car. The police were called. Told my parents they needed to get charges filed...they tried. They were told to hire an attorney, they did. After they retained him for $250, now he refuses to help them. (Paid off maybe? Or was he bullied?) No one will help them. They refuse to drive the Prius, which carries a $600 note. (They live on a fixed income.) Theyve been depending on my daddys work truck to get around which is next to impossible for my mom. She has fibro myalgia, plus her spine is extremely messed up but nothing can be done. This ordeal has drained them. It is breaking my heart. Now toyota is giving them until June 6th to pay up or have the Prius confiscated and sold at auction. They have threatened my WWll veteran daddy that they will sue him for the difference. Please Ellen, can you help them? Every single time I pray about this whole situation, all I hear back is, Ellen. My parents, Jo and Cecil Laroue, need a miracle. I want to keep them here with us as long as possible. This has taken a huge chunk out of their stability. Here is a picture I took of them with their youngest great granddaughters this past Friday. Please, please, please help my parents. Please.Thanks Ellen. Love you.

An
Review №65

The shop manager is a liar. The fat one in the shop is a thief and steals from peoples cars, just check with former customers about things coming up missing in their vehicles.

SB
Review №66

Eugene was a great guy.

jo
Review №67

Terrible service, got of car and it was dirty had clothes in it. Would never buy from them again.

Re
Review №68

Scamming senior citizens. Nice

Ja
Review №69

Terrible place.

Ja
Review №70

Sales staff was phenomenal

Go
Review №71

Crooks...plain and simple. Avoid them.

An
Review №72

The worst dealership i have ever been to they are liars they told me they changed my brakes and fixed my tire before i bought the vehicle got home and the truck set overnight and the tire was flat they didnt even change the brake pads please avoid these people

Information
71 Photos
72 Comments
4.2 Rating
  • Address:2500 I-10, Orange, TX 77632, United States
  • Site:https://ceciltoyota.com/?utm_source=Google&utm_medium=GMB&utm_content=Listing
  • Phone:+1 409-883-8451
Categories
  • Auto repair shop
  • Toyota dealer
  • Car dealer
  • Car finance and loan company
  • Car repair and maintenance
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:9AM–4PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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