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AAMCO of Orange, CT
150 Boston Post Rd, Orange, CT 06477, United States
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AAMCO of Orange, CT

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Cl
Review №1

Great experience. Excellent communication, great price, and awesome warranty. Very friendly staff and truck runs perfectly now. They even fixed my exhaust that was leaking at no cost. Definitely recommend.

De
Review №2

Zach and Collin were amazing! Customer service and professionalism was A1. Collin was thorough in his diagnosis as well as explaining the issues with my transmission.

Au
Review №3

I will recommend this shop to anyone looking for a great place to fix your car. For me, their customer service skills is unmatched. Daniel, the manager is a very respectful man who values his up customers. They are very honest and will be upfront with you. I love what they did to my car. A shout out to the lady diagnostician whom I don’t know her name. I just put in a service request on-line not knowing what to expect. This lady came to my house to diagnose the vehicle and told me all the things that were wrong. I was impressed and towed my car there for repairs and I am glad I did. Try them because for me honesty, expertise and treating customers with respect made all the difference.

Pa
Review №4

Be aware that this facility (Orange, CT) does not rebuild transmissions. Save your money on towing cost and diagnostics if you need a transmission rebuild.When my transmission went on my car I called 3 shops for estimates. I wanted the worst case estimate, which would be to rebuild the transmission. Two shops provided estimates for a rebuild but emphasized it could be less depending on their diagnostics, which made sense. AAMCO of Orange CT would not provide an estimate. They said they would need to diagnose the car before they can provide a quote...even are few attempts to get a quote for a transmission rebuild they refused to give me one until the car is diagnosed. I asked several times.After much thought I decided to get my car towed to AAMCO because they are advised as the transmission experts and because I was looking for a nation wide warranty. The first call I received was to tell me that my transmission didnt work and they would want to take the oil pan off to take a look. I agreed after I was told that the issue could be as simple as the transmission filter could have fallen off. I was charged $150 for an hour of labor to remove ~12 bolts that are easy access. The issue was bigger then their initial assessment and recommended a new or used transmission. Upon hearing their recommendation I requested to have my transmission rebuilt and THATS when I was informed that they dont rebuild transmissions. I was furious. Had I known that they dont rebuilds I would not have considered taking it to this shop. So I had to pay another tow to get my car out of there.Im giving them 1 stars for their lack of transparency on the capabilities of facility. Not to mention the shop name is missleading. When I called I specifically asked a quote for a transmission rebuild and they had several times to be upfront that they didnt do rebuilds. Looking back I can say that I got the sleazy car sales man experience. They talked me into bringing my car in to their shop. They even tried to convince me that I was better off with an used transmission that had double the mileage than mine....and how rebuilds are not good.

An
Review №5

Amazing job. Had my transmission replaced and the entire time I felt as if my car was definitely in the right place. The entire staff was super friendly and I got constant updates on how far along the replacement process my car was in. Time will tell how well the transmission holds up but so far so good my car runs like new again. Thanks for the great work guys!

Gr
Review №6

Pros-Technicians came to the house in a timely manner. Customer service was knowledgeable about scheduling, pricing and courteous. So far the transmission is working well. Cons- Long wait time to perform service, but in their defense my suv was being serviced during the holiday period and during the pandemic

Wi
Review №7

I took my car for a axle replacement and they replaced it nice and quick and the price was way cheaper than other shops.good service very affordable price $$👍😊

Ro
Review №8

While I was not able to get my car repaired there, as it was a body shop issue and not something they could do, they were extremely professional and helpful! Would go back to them for any future repair

Sh
Review №9

Went there to get a diagnosis! Daniel got me in ASAP and was very nice and professional! Even after I missed his callbacks the first couple times.He got together what I needed, reasonably priced part, and time to repair, and the team got it done first thing in the morning.Also glad I didn’t walk out of there spending $3,000 :).

mi
Review №10

They were very helpful and did my diagnostic for free, I later came back and had them flush my transmission and change my serpentine belt. They gave me a good price and finished the work in a short time. I would go back without hesitation for future work.

JE
Review №11

I had a very experience with AAMCO. Daniel and his staff were very friendly and professional, they treat you with respect! Thats one of the most important thing to me as a paying customer. Thanks guys, my car is riding like new! Daniel you are definitely the man!!

da
Review №12

They made me feel very much at ease doing time my cat was being work on, manager was very comforting in let you know that they knew what they wae doing,and what a good job they did am so happy i choose them.

Xa
Review №13

Can’t say enough good things about this place. Daniel was great and made this entire process easy. I’m not great with cars so I was excited to find a trusted mechanic to go to. It’s Very clean and professional And I like that they do not leave anything guessing they check everything that could possible be wrong with the car. Glad I found these guys! Thanks again

Ko
Review №14

From the very first hour to the very last minute I was kept up to date with my vehicle. I constantly had a feeling that my car was at the perfect place the entire time. These guys are all awesome, HIGHLY RECOMMEND THEM!

Ke
Review №15

Been calling for the last 2 days and I still havent received an answer

Do
Review №16

I went to aamco originally because they had a free diagnostic. They then diagnosed it and gave a fair price. So when my car had more trouble I knew I could go there and Daniel would treat me right and be straight and honest with me. I would recommend aamco to anyone.

vi
Review №17

Daniel, the manager, is so kind and compassionate. He really cares for his customers and their best interests. And the mechanics are so informative and honest. They patiently explain in minute detail every fix they’re making. A truly refreshing experience all the way around.

Ca
Review №18

Great customer service and very nice technicians! A little suspicious with what they recommended- feel like they expected me not to know what I was talking about.

Ja
Review №19

From beginning to end, Daniel and Collin and the team were great. I brought my car in to get a second opinion because I suspected I was being overcharged. The team at Aamco explained in great detail exactly what services needed to be done and yes, their quote was much lower than the other place. I appreciated the manner in which they spoke to me and how they made sure I knew what I was paying for.

Sh
Review №20

Great customer service!! Daniel was very Professional and helpful. The technicians were awesome!!

St
Review №21

Daniel was very helpful in searching for the most cost effective option for a new transmission . There were several delays related to parts and I was notified every step of the way and accommodations were made as a result, I feel confident in their skill level and was pleased with their performance and the outcome. Customer service excellent

Mi
Review №22

Really nice workers and very thorough and honest. I really appreciate the front representative Daniel who is very kind and extremely helpful. First time here I honestly never seen such a helpful and friendly representative in a auto repair company. The mechanic who checked my car was also very honest and told me exactly what needs to be worked and said everything else is fine. I was anxious about my car and now Im not. Thanks!

Jo
Review №23

Toyota dealer quoted total transmission replacement. I called AAMCO of Orange for a second opinion. They towed the car for free the same day and told me my left rear axle was broken. The broken axle also caused damage to the rear differential. AAMCO repaired the vehicle at half the cost. Daniel the service manager kept me informed along the way. Great experience - I’m taking my other cars here for repairs.

Ca
Review №24

They made sure that even if they couldnt help directly that they went above and beyond to help me find the best solution to a very serious diagnosis for my car. Great customer service!

Ch
Review №25

I had a great experience with Aamco and will use them for further services for the following reasons:1. Great customer service, an employee named Daniel was both personable, knowledgeable and eager to help with my car issues2. I felt the transparency of prices was good was well. As a woman, I didn’t feel hustled of services that weren’t needed.3. Fixed my car efficiently. My car is riding smoother than I can even remember4. They send you a Lyft home if your car needs to stay overnight for work. Bonus is they even sent a Lyft for me to get back to the shop when my car was complete.So yes, overall had as great of an experience that one could have at a car repair spot. Definitely recommend.

Jo
Review №26

I am very happy with the work they did to my car the transmission works perfect ... He went out of his way to take care me make sure that I had the perfect Transmission I would definitely recommend them to all my friends or to anybody that asked me if I know a transmission place .. Daniel thank you very much for your help...

La
Review №27

I was very satisfied with the work done on my Jeep.From the minute I text to set up my appointment.The work done by tech was excellent.Orange locationDaniel is an outstanding Customer ServiceManagerHe was very professional and courteous.They were very good with sanitizing and making you feel safe at this time of COVID-19👍ThanksLaurie

Ja
Review №28

Very knowledgeable and honest. Work done with care and professionalism.

Wi
Review №29

They diagnosed our car, test drove it. We had previous work done but wanted a transmission specialist to look into it. Everything was up to par and we asked about how we can pay for any transmission work that needs to be done if any! They will work with you on payment plans! So thank you so much Daniel on my mazda 3. We will be going back to you if we need any work done on our transmission!!!

Al
Review №30

Was great service!! VERY friendly, knowledgeable and I definitely would recommend to my friends.

Ph
Review №31

They accommodated us with a time and a ride home Ive never experienced that before

Lo
Review №32

Very good service. Spoke with Dan and he finished the job when he said he would which was important to me because I run a business

Sa
Review №33

Excellent service here, would recommend anyone with automotive issues to come to this place. Daniel has a great attitude and is very knowledgeable and will get you situated right away. Your car will be in great hands as the technicians are pros.

up
Review №34

Always a great experience at AAMCO. Big shout out to Daniel and Mary for being so helpful. Ive been before and Ill be back, great job guys.

ca
Review №35

Jen and Shawn at orange, ct office excellent. They are both very knowledgeable and explained everything in detail that needed to be fixed on my car. Great customer service kept me informed throughout. Cost was very reasonable. Thank you for your great service, Ziggy

Vi
Review №36

I just went to Aamco in Orange they did a fantastic job on my car as they have always done before! I needed to have new bulbs replaced for my car and brakes and they did a great job on both. Daniel the manager excellent customer service skills handled my questions and concerns with ease. Allain and Collin did a tremendous job with fixing and getting my car back on the road! Highly recommend seeing these guys, I appreciate their honesty!

Be
Review №37

Daniel the manager worked with me to get my van fixed. He was great with follow up, caring, and always professional and pleasant to talkwith. I definitely have found a place that I can trust!!

Li
Review №38

Very helpful, kind n patient.

RI
Review №39

STAY AWAY! I currently have a claim in with the BBB to get my car fixed. Paid $3600 for a rebuilt transmission in January 2020. It blew again less than one year later, 19,000 miles. Garbage! When asked if they could do something they refused but of course recommended another $3600 transmission. Screw you! Stay Away!

Fe
Review №40

There mechanic so you know what it is. I do believe they unplug the battery and say .your service engine light off. Trust. And dont do what they, say they did.

Ja
Review №41

I had the best sevice. A little pricey but did a great job.

Ti
Review №42

I would recommend aamco to anyone who needs any car repairs done. Daniel and his team are upfront, honest, and not over priced. They are very personable and make sure to keep you in the loop along the way on whats going on with your car and have no problem answering your questions or concerns. They never push getting work done that you dont want. They also sent a Lyft for me to get home after I dropped off my car. Definitely a nice touch.

Pu
Review №43

Sam helped us TREMENDOUSLY!!He got us in looked at and started within the hour!!! He was so patient and understanding. Collin worked on my car and he was fast and they both kept us updated the whole time! I love this place😁

Mi
Review №44

Sam helped us TREMENDOUSLY!!He got us in looked at and started within the hour!!! He was so patient and understanding. Collin worked on my car and he was fast and they both kept us updated the whole time! I love this place😁

Sc
Review №45

I have a 2000 jaguar s type with 50k on it. The car is very clean but to replace a transmission was my worst nightmare. You start to think that the value of the car is less than its worth to do. The Aamco team really did a great job of keeping the price down and working through the process. I feel like they rescued my jaguar from the salvage yard and now I have a 3 year warranty for some piece of mind as well. Thank you to the orange team for all your hard work.

Wi
Review №46

I had my car checked with great expertise and quite satisfied will give it 5 stars . Will recommend any body with car issues. Thanks to Daniele .Technical adviser .

ab
Review №47

Daniel was an amazing help, one of the best customer service I’ve ever received from any auto repair shop. 5 star

an
Review №48

Daniel Alain and Colljn were polite and professional. Very good customer service Relationship..

an
Review №49

The guys who work there are motivated to do their job. It is a bit expensive but they seem to do a thorough job.

Vi
Review №50

Reggie was very knowledgeable and helpful throughout the entire process. I am very satisfied with the customer service and the work that was done to my transmission and I will recommend others

Ja
Review №51

Very well run and professional organization. Shawn is an excellent communicator and was very helpful in getting our car back on the road. Will definitely use AAMCO of Orange in the future.

Er
Review №52

Best honest place Ive beenIn a while....Daniel and the mechanics are top knock.

Dr
Review №53

Great staff, great service I would recommend to my friends and family

Jo
Review №54

Sam was amazing ... I highly recommend aamco in orange . I’ve never been so satisfied with service in my life . They second diagnosed my transmission to find out there was never an issue . Sam saved me a car . Don’t think twice please go here .

co
Review №55

Best service I have every had .Hands down .This is the only place I will take my. Car.

CT
Review №56

Great work and customer service! They provided me with a free Lyft ride home while my car was being worked on and kept me informed of the progress. I would highly recommend them.

Ni
Review №57

Was able to setup an appointment fast and when I brought my car in, the mechanics were wonderful and super helpful. Fast and honest service

Ka
Review №58

Sam is professional and Courteous Had transmission fluids changed so pleased called and going back to get ac checked.

le
Review №59

Excellent service, helped out my husband timely

Ro
Review №60

Great, honest, and fast service. Will be back for future repairs. Shawn and Collin were great and informative.

Ju
Review №61

Professional & very helpful

Cc
Review №62

Brought my car in to have the transmission rebuilt and taken care of. Pretty straight forward, told them what the issue was,they told me what it needed and i accepted the repairs. Now im two weeks in after several delays (which i understand and figured would happen) but the communication is horrible. I have to call,sometimes 6 or 7 times and even then rarely get a response to get updates on my car. Then im told it hasnt been started or that ill get my car this day or that day. If i the customer dont call id show up and find my car nowhere near done. Going on week three and lets see where it ends up. People are great and im sure they do good work but they do not try to communicate or update their customers at all.

Ta
Review №63

Excellent service, and I was provided with the knowledge of preventing future transmission problems as well as great service. My car is running 5x better

Ri
Review №64

Engine 1 in the car I was lost and not know what to do Aamco I called got there number off the internet man named Sean help me from beginning to the end the service was fantastic and they had a new motor put in within a day and a half I would highly recommend

Ke
Review №65

Reggie was awesome, speedy service and great customer service

We
Review №66

Very professional, GREAT WORK

Ch
Review №67

Time coming here thinking I had a bad transmission problem called and Daniel answered had me come right in for a diagnostic for free everything went good amazing service definitely recommend this place and will be back if need be

Ro
Review №68

Great customer service. Very clean and professional.

Ro
Review №69

Excellent services from shawn and everyone

Jo
Review №70

Several delays like SEVERAL DELAYS, and they just sucked at communication.

Information
84 Photos
70 Comments
4.8 Rating
  • Address:150 Boston Post Rd, Orange, CT 06477, United States
  • Site:https://aamcocentralct.com/locations/orange/?utm_source=yext&utm_medium=organic&utm_campaign=orange
  • Phone:+1 475-800-0988
Categories
  • Transmission shop
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–1PM
  • Sunday:Closed
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • LGBTQ friendly:Yes
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