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Ocala Subaru
4150 N US Hwy 441, Ocala, FL 34475, United States
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Ocala Subaru
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Ra
Review №1

The best place to get service and sales. Check the guys out. They will make you an amazing deal

Mr
Review №2

I have recently had my Subaru serviced at Ocala Subaru and have had an overall good experience.The service was completed in a timely manor,but my only disappointment is the waiting area which is too small and lacks the amenities such as fresh Coffee and snacks and only has machine dispensed items{ the reason for 4 stars.}This dealership would do well to look at some of the other area dealerships and how they provide a more comfortable waiting area and amenities for their customers,not a deal breaker for me, just saying.All the staff I encountered during my wait were friendly and pleasant,although they seemed to be short staffed at the service intake,but who isnt these days. I would use Ocala Subaru again for my future service needs.

An
Review №3

New to Ocala it was time to decide whether to lease again or purchase. I went to Ocala Subaru to review my options. I was greeted with smiles and a great team. I had a great experience with the Lease representative, Caleb. An amazing young man who was not only polite but very knowledgeable and answered all concerns. I was very impressed. Thank you for a great experience. I highly recommend this dealership!

Ir
Review №4

We went to Ocala Subaru today for a routine service on our Outback. We couldnt be more pleased with the service. Watching all the workers during our relatively short wait was like watching a highly choreographed dance production. Nobody missed a beat. Even though this was late in the afternoon the energy level was as if everyone was just starting the day fresh! And they treated all of us customers as if we were their reason for getting up in the morning. An amazing group! We highly recommend them.

De
Review №5

Wonderful service. Great service personel quick and pleasant and courteous.

Mi
Review №6

Ask for Masae. He’s honest and won’t play games with you. I bought a brand new Impreza from him and actually feel like I got a reasonable deal. Their first offer was surprisingly very competitive so it made the purchase an easy one to make.

St
Review №7

The guys Brent and Ray did an awesome job in providing us with the smoothest buying experience we ever had. Theyre not pushy like other salesmen. Brent listened in what what vehicle we needed. Ray was sensitive and helped us out in providing us with vehicle options. The manager was patient enough to find us the best deal as well. Gary the finance guy was also very friendly and accommodating. I personally recommend this dealership if youre looking for Volvo and Subaru.

BI
Review №8

Aside from waiting to long to get into finance. Everything else was perfect. If you are looking for a great person to work with, go in and ask for Douglas McArthur. Very honest.

er
Review №9

We visited Ocala Subaru today. Greg gave us a warm welcome, took us for a test drive and very professionally walked trough us with vehicle related questions. He was very honest and understanding with pricing. Most importantly he did not put pressure on us, he was more interested to help us than dully sell a car.Best dealer experience in my life, highly recommended.Thank you both Greg and Ocala Subaru!

LM
Review №10

Everyone was courteous and knowledgeable. They did not waste our time and they listened to what we were seeking . It was quite hot but Tim was patient to spend time outside assisting us with questions about several cars. When inside we discussed used versus new and once we told him which car we decided on he took us back outside to see that particular car and make sure we understood everything about it before talking a deal. Jeff, one of the managers, didn’t waste our time but let us know what the dealership could do for us. This isn’t our first rodeo and it was refreshing not to go back-and-forth several times to get a reasonable deal. Gary in finance was very straightforward and transparent. He made sure we understood all the figures and how they were achieved. He took his time and answered several questions without us feeling pressured or hurried. We will definitely recommend them.

MB
Review №11

Masae was AMAZING! He helped me get into a vehicle when all odds were against me, Go see him for all of your car buying needs, he’s the best in the biz!

Ge
Review №12

We bought another Subaru today. What a great car we have in an Outback. Great input from our salesman Greg Carlew. He shared his immense wealth about the cars he sells without hesitation. Entire process was low pressure we are here to help you type of transaction. Highly recommend to anyone looking. Entire dealership very helpful, courteous and happy.

Yv
Review №13

I have a Great Experience at Ocala SubaruMy Sales man Brent McbrideMy salesperson was always very attentive and answered all my questions. When I got to the dealer, I had everything ready for the process to be faster. Brent explained every detail of the car I chose .. I came out very happy with the car I chose. And the whole process was very fast. Thanks Brent

Al
Review №14

Horrible horrible dealership. Complete scam artists, they doubled the price of the car for absolutely no reason. “Accessory fees” didn’t explain what exactly the fees were. If I could give one star I would. Con artists.

Ma
Review №15

Bought another new Subaru Forester today. Wayne Harris our sales person and entire team did a great job getting the car in the color and options we were looking for in a very short amount of time...next day. Financing at 0% was quick. Fair trade deal on our other. Subaru.. Excellent dealership.

Ed
Review №16

We purchased a 2021 Pre Owned Outback from Masae our salesperson and he did an outstanding job in helping us.

Bi
Review №17

The staff has been excellent. Have taken the time to explain all in details. The salesman Douglas McArthur has a wonderful attitude with customers. He has an excellent knowledge of the product. I will definitely recommend my family and friends to visit if interested iona Subaru. Product.

Pa
Review №18

My first oil change on my 2019 Outback 2.5i. No charge! Gail was my service advisor. She is extremely knowledgeable and professional. Cliff, my mechanic, must think he’s on a pit crew. He had my car done in 45 minutes. That also included tire rotation, 32 point inspection, and detailing the vehicle! Amazing! Ocala Subaru always gives me world class customer service!

Ka
Review №19

Our salesperson, Gregg Carlew, was patient, warm, and charming. Very low pressure. His knowledge of the automobile was extensive and he patiently went over the most mundane of features on the automobile with us. Gregg was also very prompt in meeting the appointment times and did not drag on with the sales talk. In addition, Gregg has been accessible when we had questions or concerns.Buyers should bear in mind that this dealership does not accept credit card payments over a $2,000 limit.

Mi
Review №20

Worst dealership I have ever had the experience dealing with. The salesman I spoke with over the phone was not professional at all. He was condescending and very arrogant and I could not negotiate with him. I forget his name. But I would tell anyone if he is a reflection of the businesses professionalism than I would say avoid buying a car there.

Br
Review №21

Working with Greg C was an absolute pleasure! Greg is extremely patient, I never felt pressured to make a decision, and most importantly, a professional, who knows the car business inside and out. This was the fastest and easiest car purchase I have ever had. I would highly recommend Greg, but everyone at this location would do their best to make you feel welcome. I look forward to returning for all my service needs.

Pe
Review №22

Received a message from Greg Carlew regarding our 2019 Forrester & his ability to getting a lower lease payment on a new 2021 Forrester. Met with him and he was very thorough, professional, helpful & knowledgeable. He was able to accomplish what he said & I walked out with a new car! Very exciting. He explained the functions in the car & also told us of existing safety features. I will come back to him again in the future.

Th
Review №23

It was a pleasure meeting and then dealing with Greg Carlew. After trying 2 other dealerships, I was just going to see what this dealership would say. I left with a new Outback. The deal was too good to pass up. (I do not know anyone connected with this dealership!) Greg was very informative and patient! I suggest you ask for him when you visit!

Jo
Review №24

Purchased a new Subaru, good experience.

Li
Review №25

Our entire experience at Ocala Subaru was lovely! Greg Carlew was our salesman, and he took special care of us. We knew exactly what we wanted, and he made sure to make that happen for us. I feel like we now have a friend in Greg!

St
Review №26

I went to this dealership just to look. At first, I had my guard up as other car dealerships, in the past, (not Subaru) came at me with the attitude of women dont understand nor have the knowledge of how the process works. I can honestly say, this does NOT occur at this dealership. The salesman I worked with was Scott. He is very knowledgable and took the time to answer every question I had. In addition, he went out of his way to assist and make things comfortable for my handicapped mother. Lastly, all of the staff members I had contact with at this dealership were great from the time I walked in until the time I left. I highly recommend this dealership...Plus... ask for Scott.

vi
Review №27

Wonderful experience, before saying a word about the genius who helped me getting this 2021 Subaru Outback, wanted to give a warning to the customers, if you are not ready to get attracted to the most non pushy crew you must have a strong mind, and teach your brain to ignore the reality, you won’t even know your mind is blown by their approach towards you as a customer and I did not even know when my mind fixed to purchase the car from them. Word of truth, Greg (watch this name) the most genius car salesman I talked to in my lifetime, Myself a Jeep person, watch and read reviews of every company other than Subaru, not planning to even sit in one, Greg outsmarted my brain in a nice way, explained the car’s anatomy and physiology like a professor. I don’t know the name of the finance manager, another genius who is the person who helped with the final registration and paperwork’s, didn’t pushed to buy any extras, Never had such a smooth experience in buying a car. Greg and team, you all are awesome, and the lady staff called and made sure I like my car, and the manager who called me to collect the second key. Love this Subaru of Ocala, can recommend this place to anyone in a heartbeat. And yeah “Watch for Greg” or you will be driving a Subaru or Volvo home 😂😂.

Je
Review №28

This is the worst dealership that I have EVER been to. So unprofessional, went for a test drive and she had me stop at the gas station to fill up the tank! We went in telling them what our price range was and they continued to show us cars that were completely out of our budget! After wasting so much time in this place, we leave and go to our car, where we are followed out and approached by a new guy! He can suddenly offer us all of these deals that were previously impossible. This place is a sham and these people are con artists. Our salesperson also didnt know the first thing about these cars, giving us incorrect information and was unable to work their own system. Never again would I go here.

Ch
Review №29

Gregory, our sale professional, really went well above to ensure that our buying experience went smoothly. He provided great instructions with our new Forester. Chris, sale manager step up and found the exact trim level we wanted. We only wish is financial processing could have been more streamlined. This the second Subaru we leased this dealership.

Sh
Review №30

If I could give negative stars I would they have had my car for 7 months months they have been telling me that have been working on it and co.e to find out today they have not even started on the car. The people there lie with ease over and over and I will NEVER buy or recommend a Subaru to anyone I know in fact I will do my best to steer everyone away from Subaru....

Ca
Review №31

Just bought a new Ascent at Ocala Subaru/Platter Auto group. My agent Wayne Harris was delightful, knowledgeable and answered all my questions. I had a good experience with the finance person, manager and service technician as well. Wayne introduced me to everyone I might come in contact with in the future, and it was a welcome experience overall. I was very comfortable with the whole team, and will return for service and future purchases. Highly recommend!

Se
Review №32

Came in on an internet advertised vehicle for my son at $4844. Next thing you know it was over $8000 with reconditioning fees and dealership fees. Salesperson tried everything to talk me out of buying the car upfront when we first arrived.

Ju
Review №33

After searching for 6 months for a new to me truck, Ocala Subaru had what I wanted. Take my advice, use them and Mr. Mike Simpson. Very helpful and friendly.

Mi
Review №34

Bait and switch. Went and looked at a vehicle this morning. Test drove the vehicle thats listed for $2985. On the test drive the salesman said they just got the vehicle in and havent done anything to it. We were paying cash. Sat down with the finance manager who gave us a breakdown with accessories listed for $1,495. We already said we didnt want them to do anything except detail it. Nothing else. He explained this fee as a dealer fee and said that lojack was already installed. What a joke. We were already told there was nothing done to it.

ga
Review №35

Great salesmen, Michael Simpson was very polite and professional. We didnt get the price we were hoping for but it was close. No pressure sales. Everything went smoothly no problems, very happy with the car we purchased.

Jo
Review №36

I just want to say that buying a car from Ocala Subaru was so easy and they couldn’t have been more helpful.After walking out of another dealership, we drove up to Ocala tired and not in a very good mood etc. but has soon as we were greeted by Greg Carlew the whole experience changed on our test drive he thoroughly went over the features of the Subaru Outback, etc. He made the long car shopping day pleasant, with his upbeat attitude etc. To sum it up it was a pleasure meeting and dealing with a knowledgeable sales person like Greg. The finance person (forgot his name) was equally personable. You can’t go wrong if you are looking to buy a car from Ocala Subaru and that’s my honest review!

Je
Review №37

Scott and Wayne were both great and professional salesman. I purchased my first Subaru from them, and would be happy to do so again.

Ri
Review №38

We are loving our new Subaru Outback & really appreciate the experience with Ocala Subaru! The Sales & Service Staff, especially Greg & Tim, made us feel most welcomed and comfortable with the entire experience; during the initial visit, returning when the car was delivered, and even the third visit to have the pin-stripe painted on the sides. Everyone was most helpful with the whole process, plus receptive to questions & concerns even after the purchase. Our needs were met 100% of the time. Would highly recommend visiting Ocala Subaru for the purchase of your next car.

mi
Review №39

Scott did an excellent job. My experience was exactly what. I wished for. I would recommend the dealership to anyone. The finance gentleman Gary was just a good as Scott.

Je
Review №40

I am very happy with my purchase from Ocala Subaru. Everyone was very helpful & patient with me and my husband through the car shopping experience. We were interested in a specific Subaru Ascent which had just been sent to another dealer for viewing. They told me that they would keep me updated as they get more information. In the meantime, our Sales rep, Greg took us for a spin in a similar model with the same features. Not only did he let us test drive the vehicle he educated us on the safety features and technology within the vehicle. Being parents are always on the go and love road trips was appreciated. Greg then took the time to patiently explain to us what the trade-in process was and the options available to us. We left that day with peace being able to talk through the numbers while waiting for the vehicle to arrive.During the week he maintained open communication and even informed me of a slight delay in arrival. We live a few hours away so we wanted to get as much of the paperwork done as possible before arriving. Greg then had Wayne jump in on his days off to make sure we were able to get everything taken care of without any delays. Wayne was just as wonderful as Greg. He was fully transparent with me and made sure to educate us without being pushy or rushing us.Wayne and Jim helped me and my husband fill out the paper work. There was a slight delay with the paper work but Jim made sure to apologize and got everything else wrapped up within 20 minutes. Before taking off Wayne did a walk through of the vehicle with me and taught me how to connect my Bluetooth and other technology features. Overall I have purchased at other dealers but I have to say I was very pleased with the entire team. We are happy customers. Thank you to Greg, Wayne and Jim for helping us find my dream car!

Du
Review №41

We didn’t come in expecting to buy a vehicle but the Ocala Subaru team and environment gave us a deal we just couldn’t pass up. Our sales agent Matt was very helpful and knowledgeable about the vehicles and was very patient and answered all our questions with ease. We test drove the same vehicle twice and Matt was a great sport, never once seeming irritated or annoyed like some sales people can be. We ended up buying a Subaru Forester the same day and the customer service we received went a LONG way into making our decision. If you’re looking for a vehicle, stop by and see Matt at Ocala Subaru!!

Sh
Review №42

Our salesman was Brent McBride. We had a wonderful experience with him and the whole Subaru team. Brent was very friendly, professional and knowledgeable regarding the Subaru vehicles. He worked very hard to make sure we were satisfied and got into a vehicle that met all our needs. We ended up in a great 2018 Subaru Crosstrek with super low miles!! We highly recommend Ocala Subaru and Brent for anyone looking for a new vehicle!!

Br
Review №43

Pretty disappointed with the service team honestly. The repairs were easy and I appreciate the effort they made to get me on the road. Had to leave my car over the weekend and one of there staff left my car unlocked (they claim they didn’t) and about $500 worth of items were stolen from my car. When asked what they would do the service manger informed me of there no fault clause and made a small attempt by looking for my items in the shop but to no avail. I wasn’t offered any sort of compensation or complimentary anything for the theft happening on there watch and that’s just insulting. If you have a service done here please take all valuable items out of your car as they have no security cameras and no care as to what happens to your items when you leave the car with them.

Ly
Review №44

Not willing to go the extra mile to earn a customer. Was not impressed and hope I do not have to go back. I was trying to transfer a service and maintenance agreement because I bought and drive a Subaru that was purchased from a Chevrolet place with a nationwide maintenance under that dealers name. I was told by that place that it could transfer anywhere. Because I moved, I wanted to find a service department close to me. First of all, they never called me back after I called a week ago. So I drove there today and did not get a lot of information as they first of all had NO clue after I showed them my paperwork, and NEVER bothered to call the dealership that I bought it from a little over a year ago, even after I told him that they were willing to explain it. They were only fixated on that it was bought from a Chevrolet place. I hope they are more helpful with other people!

Ep
Review №45

Good experience with the staff 🙂🙂 they made my trade-in a Great day thanks 👍 fellows

Le
Review №46

Salesman, Brent was very professional. The experience was superb. I recommend anyone who is in the market for a new or used vehicle contact or visit this location.

Ti
Review №47

My wife and I bought a new Forester from Greg Carlew today at Ocala Subaru. Talk about taking care of the customer. Greg went above and beyond in every way possible to make sure we got what we needed and wanted. Greg made us feel comfortable, heard and cared for. He showed my wife everything about her new car and invited her back in 2 weeks for a follow up appointment to go over all the bells and whistles again. Not only did Greg take good care of us, but he also gave us a fair deal. I won’t buy another Subaru from anyone else. Greg was very responsive via text and call for the whole week as we thought about the deal. I will only buy a car from Greg in the future.

wh
Review №48

Michael from Ocala Subaru helped me get into a new Forester and it was the easiest and most pleasant experience of car buying I’ve ever had. Everyone involved was very friendly, no pressure, and made sure I got exactly what I wanted. Michael knows his stuff and went over every button and feature in my new car and I couldn’t be happier.

St
Review №49

We chose Ocala Subaru because it was a no pressure, friendly, easy experience. Our sales representative Brent was awesome, responsive and so great to work with. Definitely worth the drive from Gainesville! 100% recommended the car buying experience the dealership and specifically Brent offered!

Ja
Review №50

Greg was very knowledgeable, friendly, and courteous. Overall, a very pleasant experience. This is my second outback, very pleased with total experiencepleased with quality

Ra
Review №51

I was shopping online where the car I was interested in was listed for what looked like a good price. I asked the internet sales person for their best deal and he came back with a price over $4,000 higher than what was posted claiming accessories and also added exorbitant dealer fees. Very disappointing!

lo
Review №52

We have been looking for a quality used Subaru for months and finally found what we were looking with Wayne at the Ocala dealership! The entire team made the process so easy for us. We drove 2 hours to their dealership and they made it worth it. Fair pricing and all!

Do
Review №53

Our experience with the whole Ocala Subaru dealership was top notch. Our sales person, Gregory Carlew, was super easy to deal with, extremely knowledgeable and no pressure. They met all our expectations and we are glad we chose to purchase from here.

Ja
Review №54

ALYSSA IS AMAZING!!! Everything was so smooth and easy. I couldn’t have asked for a better person to help me through the process of buying my first car! She truly GREAT!⭐️⭐️⭐️⭐️⭐️

Sp
Review №55

I am on my fifth Subaru and this is the first time during my entire adult life that I dont use a Subaru dealership for repairs to my Forester. This service department is a total rip-off operation. They tried to charge me over $1200.00 to replace a wheel bearing. I was able to get the job done in Belleview for $800.00. The only reason I gave them 2 stars is because they sold me a pre-owned Subaru and I havent had any problems with it (other than the price, which they jacked up needlessly). Subaru needs to commission a new dealership in the Ocala area that doesnt try to rip-off customers. One of the biggest reasons I buy Subaru is for the service department and this place is giving the Subaru brand a bad name.

Ri
Review №56

Best car buying experience Ive ever had staff was super nice. They have very nice selection new and used cars. Would highly recommend.

Ma
Review №57

Our visit to Ocala V/S dealership on Saturday, February 13th was a pleasant event. It was easy to look at the new vehicles. They were all unlocked and nicely spaced. After spending some time looking we went inside to ask some questions, we met Wayne Harris. He answered our questions and showed us many of the features of the Forester, Limited. Wayne encouraged us to take a test drive which we did and felt very comfortable driving the Forester. After Mary and i decided to buy. There was not a Forester with our preference of color. They quickly located one and had it ready for us on Monday morning. Wayne made the paperwork quick and easy.Jim Roberts had all the official documents ready and we were quickly done.Wayne gave us a quick tutorial on our new vehicle and we were soon on our way home. Our experience at Ocala V/S dealership was wonderful and easy. Thanks to Wayne Harris, former military people are a great asset to your staff.Thank you, respectfully,Bob & Mary Cochran

Su
Review №58

My buying experience was great at Ocala Subaru. My awesome salesman Chris, did a wonderful job through the whole process. He even delivered my car to me! He went over how everything worked in the car and answered all of my questions during and after buying my Outback. I want to thank Chris for his time and expertise. I also would like to thank Jeff for his time and effort too. I am loving my Outback and am grateful to Chris for making it an easy process.

Ma
Review №59

Just had another great car-buying experience at Ocala Subaru! Greg Carlew, internet car sales rep, made it so easy with a hassle-free smooth process. He definitely knows the Subaru product lines and I highly recommend that you ask for him. Even though there were other dealerships; I settled with Ocala, best value overall. Greg is awesome and he takes care of his customers before, during and way after the purchase.

La
Review №60

Tim was awesome!! One of the Coolest and Funniest salesman who helped assist my dad in finding a perfect vehicle. Also, Matthew for making the buying and service process very easy and stress free. 👍🏼

Ma
Review №61

Scott did a wonderful job of making my husband and I feel comfortable. He knew so much about the car, all the big and little details. He willingly spent a lot of time with us, answered tons of questions and axe us feel like valued customers.

Jc
Review №62

I Had a wonderful. Comfortable experience, Scott patiently and I depth taught me all the vehicles I was interested in. I look forward to working with him in the future.

Am
Review №63

Easiest buying experience I’ve ever been through. Scott is the best salesman at Ocala Subaru! Took the time to answer all of our questions and even stayed late to close the deal. Scott has definitely adopted a new long time repeat Subaru customer. Thanks Scott!!!

Jo
Review №64

10/10 worked with Greg Carlew and hes outstanding. Not pushy, very relatable, super smooth buying process and even gets a stellar deal. Absolutely will buy here again!

Ky
Review №65

The entire Ocala Subaru team was extremely helpful, as well as pleasant. Scott left no questions unanswered, and certainly made me feel like I was getting the best possible Subaru experience. I will definitely be recommending this location to friends and family.

Ya
Review №66

Alyssa Cain is professional, helpful and really listen to our needs. Thank you so much for your patience. In the future, we will certainly come back n request Alyssa!

Li
Review №67

Scott was awesome!!! Came to buy a Volvo but he was able to show me a better, more economical solution to the car I wanted. I bought a Suburu Outback and so far, LOVE IT! Its beyond any expectations that I had for a car that I could own! Well done Scott!!! You know your vehicle inside and out!! Ask for Scott, hes the best!!!

Da
Review №68

My sales associate was Tim Gray and I can say he is the reason I purchased from Ocala Subaru. He was very laid back, I felt no sense of pressure to buy, and was more than professional from start to finish. I really appreciated the tutorial on my new Outback he provided as he took as much time to show me and explain everything to me...very knowledgeable. Thanks Tim...love the Outback!

Ka
Review №69

Ray and Brent did a very good job on my new Subaru Forrester. They took their time and patience with us and it was a smooth sail.-Saul Rosen

He
Review №70

Sad excuse for a Suburu dealer. No wonder Suburu wants to take away your certification. Three weeks out to schedule an oil change. Arrive on time. Mechanic was late. Hour and a half later, finally done. Detail guy didnt show so no car wash as promised. Wont be going here anymore. Would rather drive to Gainesville and visit a real Suburu dealership.

De
Review №71

We had a great experience today! We came in with a specific goal in mind and Greg Carlew made it happen. Very knowledgeable and friendly guy. If your looking for a no nonsense dealership Ocala Subaru is the place to buy.

Da
Review №72

Scott is best auto salesman I have ever worked with! He is honest enjoys his industry, he knows his product an he knows how to teach his customers how to use it. His energy an patience mad they buying experience a breeze.

Sh
Review №73

Just got a new Subaru for my Mom. Michael gave us great service and answered allOf our questions. Made buying the new car an excellent experience. Gary in finance took great care of her too! Thank you!

He
Review №74

I had been searching for the perfect Subaru SUV for months. I originally was interested in Ocala Subaru because of the large selection of Subaru’s they had as compared to the dealerships closer to home. When we arrived at the dealership Chris handled everything. We spent a few hours there with our baby and he was super friendly, accommodating, helpful and patient the entire time. He truly found the perfect vehicle for my family. I couldn’t be happier with the vehicle he helped us find. Best car buying experience I’ve ever had and because of that, I will for sure be a repeat customer. Everyone else was great too. Thanks guys!

Ph
Review №75

Great experience at Ocala Subaru. Scott was very knowledgeable about the vehicles and gave us a thorough tutorial of the features once we bought.

Pa
Review №76

Got and appointment for a passenger airbag recall, for May 21@ 8am. At 9:38, an hour and say 10 after my car was driven to the back, they tell me the technician called out and would like me to reschedule. I call back to reschedule and they give me June 29. This is my only car so I guess I will hope and pray it doesn’t malfunction til then. Who is responsible if it does go off and I get injured??

Wi
Review №77

Bought a car from the dealership working with Scott, made the whole process easy and a lot less painful than the typical car buying process

Sh
Review №78

Wayne was the salesman we worked with, he is the guy you want to see if you need a car. Great personality and service!

Sa
Review №79

We purchased a new Forester from Ocala Subaru today. Brent McBride was our salesperson and he was courteous and very knowledgable. He answered all of our questions before we could even ask them.

ch
Review №80

Thank you to all the helped us at Ocala Subaru. We were in a very bad place with our previous car and way under water. Brent especially was great at findin us a great car that fit what we needed. Thanks again for the service and understanding.

do
Review №81

Alyssa has been wonderful to work with. I’m an older woman and she patiently explained things to me without getting frustrated. She’s a bonus for your company.

Ma
Review №82

The team at Subaru Ocala are very nice, helpful and knowledgeable. They valued our trade in fairly. We did not care for the accessories being charged back to the buyer. Nitrogen tires, pin stripe on side of vehicle, cost to certify as pre-owned. Those are gimics costs they would not budge on when negotiating. Thats our reason for 4 stars instead of 5. Overall, it was a positive experience and probably one of our best when it comes to car buying.

Da
Review №83

I needed my car to be serviced and was told the next available time for an appointment was one month away, then one week before my scheduled appointment I called to confirm and ask the diagnosis price but they had no record of my appointment. Glad I found parts and comparable service elsewhere. Even the parts department was of minimal help In finding me replacement parts. Very poor customer service.

Ro
Review №84

I looked at some trucks there at Ocala Subaru and had Chris assisting me. Even though I ended up keeping the truck I currently own now, Chris did an excellent job helping and directing me with all my needs! He didn’t pressure me into anything I wasn’t comfortable with and had a great attitude. ThanksChris!

An
Review №85

Had a very positive experience buying our 2019 Crosstrek from them! We worked with Wayne who answered our questions and provided best price and trade in via email. Once we were on site, we completed the vehicle inspection and test drive and everything checked out as advertised. All paperwork for financing matched what was promised and no pressure for adding any extras was applied. Overalls positive experience, Wayne was great and Dave was very helpful with completing all paperwork for final sale and financing. Process was quick, efficient and went very smooth. Strongly recommend

Al
Review №86

Wonderful customer care when buying a used car. Excellent price and service. Wayne Harris was exceptional at getting the job done.

Pa
Review №87

Excellent dealer. Found the the car we wanted and had it shipped in. Price was good. Wayne Harris was outstanding sellsman, polite and hard working.

Je
Review №88

Chris was very helpful when finding a vehicle. He was nice and outgoing. Made the buying experience great and comfortable. Helped me get the price I wanted. Highly recommend stopping by and asking for Chris!

Ja
Review №89

What a great experience, such genuine, upfront, personable folks with all the time in the world for you. They really listen and take on your verbalized needs as their own to meet. Thank you Wayne Harris and Manager Chris for putting the fun in shopping!! Jami & Jennifer, DiamondOaksFarm.com

Ry
Review №90

These people are scammers this is a joke please don’t give them money and get cheated this is a joke and the sales manager is in on it

Tr
Review №91

If you are going to buy a Subaru, go to Ocala Subaru and ask for Greg. Best car-buying experience ever!

Gl
Review №92

Ocala Subaru had a large inventory of new vehicles. We were greeted by Matt Schein, our sales consultant. He was very professional and knowledgeable about in his field. He answered all of our questions without hesitation. Thanks to Matt and Jeff(sales manager) we were able to drive our new Subaru Forester Limited home that same day.We absolutely love the safety features and handling of our new Forester!

Ma
Review №93

All but one mechanic have quit here. I am told that they would rather collect too much unemployment than work as mechaics. Why not? Uncle Joe pays quite well.

Ja
Review №94

We have had our Subarus serviced here since we moved to Ocala a couple of years ago, so it was with confidence we decided to trade our Forester in for a new Outback with Ocala Subaru. Our salesperson, Alyssa, was true to task and very fine to work with, absolutely no complaints, the entire process of our purchase laid -back but professional. Thanks to Alyssa and Ocala Subaru for making our new purchase a good experience.

Sa
Review №95

I walked into Ocala Subaru looking for a New car. I asked for a salesperson. Gregory Carlew came over and introduced himself to me . He got an idea of what I was looking for in a car. I had never bought a Subaru before. His knowledge of the car was exactly what I was looking for. He answered every question. The test drive of the Legacy was relaxing. I was moving from a crossover to a sedan. His professionalism, listening skills, and knowledge of the vehicle were what sold me on Subaru. Thank you Greg. I have driven the Legacy for 3 weeks now and Love the Car.

Mi
Review №96

Wayne is the best salesman I’ve personally felt with; he was honest and worked hard to get us into the vehicle we’ve been looking at! 10/10 would recommend!

ma
Review №97

I just got back from Subaru Ocala, I went from Gainesville to buy a pickup truck for my son. I have been looking for a couple months and saw a seemingly good deal they had posted online. I inquired and got a reply stating the truck was available. We discussed a few details, mainly the price, and that I would be coming from Gainesville with intent to buy after looking at it. Bottom line the truck posted for under $12,000 was going to cost an extra $1600 for tax tag and title (which is understandable) and $4500.00 IN ADDITIONAL BS DEALERS FEES ON TOP OF THE $1600. MORE THAN 1/3 EXTRA THAN THE ADVERTISED PRICE. $18,000.00 OUT THE DOOR. Total rip-off.

Em
Review №98

Ray took great care of us and got me in exactly what I needed in my budget.

Ve
Review №99

Scott was very efficient. He helped make car buying a bearable situation. Thanks so much Scott

St
Review №100

My wife and I had an excellent experience. We were greeted by Matt and he was professional and uncommonly knowledgeable. Everything was prepared and ready when we arrived to get the new Forester Touring. All staff was excellent and helpful. I highly recommend this dealership. This is our first Subaru and, so far, we love it!

Information
46 Photos
100 Comments
4.2 Rating
  • Address:4150 N US Hwy 441, Ocala, FL 34475, United States
  • Site:http://ocalasubaru.com/
  • Phone:+1 352-629-7299
Categories
  • Subaru dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:12–5PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
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