Great πplace to deliver, nice people get you in and out in no time
Very friendly and helpful staff super clean environment.. and amazing prices on everything.. would highly recommend Michigan cat of novi..
Thank you to Michigan CAT and especially Mark Moran for helping us with the purchase of our new 299D3 and all our new attachments this is going to help us so much in the field. Mark also sent out a technician to go over the machine with us and how to operate it safely and efficiently. He made this process very easy and was always there to help in anyway. We appreciate everything you did. If you are looking for a great piece of heavy duty equipment and great customer service go to Michigan CAT in Novi MI.
Great service, always helpful dropping off or picking up equipment.
Very knowledgeable staff answered my questions very well and explained a few things to help with my repair. Its worth maybe the few extra dollars to get the genuine parts and not have to go back and forth trying to get the one you need. Just go to cat and get it right the first time!
Grat place people are great
One of the worst place. When its come to the core return they play all kind of games to reject your core. And dont pay back the core charge
Great service, fast, covid safety protocols, friendly staff
Core charge on the water pump is 430 and some change but when buy platinum kit the core charge on the water pump is 738.00 explain why
Spent a whole week calling them about a skidsteer I was interested in, they told me it was pending from the first day, then told me customer decided not to sell it. Then they told me I have a chance to buy the skidsteer. I had hope and then later next week they told me the first person is buying the skidsteer. Not serious at all.
Professional atmosphere staffed by seemingly genuine people who want to serve our companies needs. Thank you
We had a great customer service experience with this company. Everyone I talked to was wonderful. They really helped us out and they even made our 2 year old feel special. Scott was especially helpful. Thanks so much.
Great Service! Professional, friendly and helpful! The parts counter works hard and goes above and beyond for us. We couldnβt run our business without the help of these guys! We have a CAT299D-whenever we need parts or service they are extremely fast and knowledgeable!
Fast and efficient
EXCELLENT CUSTOMER SERVICE