Bought glasses about 6 months ago. The lens fell out (they fixed that)and now the coating is coming off of them. Called and they said bring them in and we will see what we could do. Went and they said sorry we cant help. Why tell me to go up there. Bought glasses there for years. Service and quality has gone down. Guess I take my business elsewhere from now on.UPDATE. Called the office again and told the rep that said they could assist me but the assoc would not assist. He is now taking care of the issue.

This place is awesome. I really dont quite remember the last time I had this type of experience getting glasses. Everyone was friendly. In the middle of this pandemic, they cleaned EVERYTHING right in front of you! Highly recommend!

Standing here Right now. The assistant lied and said she needed 30 minutes. I return 25 minutes later, not only is she helping someone else, but said, I havent even started on you yet.I gave her a receipt to look up my name and information and everything.Take your insurance somewhere that your glasses wont break in less than 6 months and you wont get lied to about getting them fixed.Go somewhere else especially if you dont want to deal with rude, optical assistants.

I rarely give reviews, but this one deserves a 5-star! I have been needing glasses for months now and was planning on going to my regular optometrist/ophthalmologist to order a pair. Due to COVID, they kept BSing me every two weeks well be open on this date. I finally decided to go to the Vision Center inside the Novi store without an appointment to pick out and order a pair of glasses. Dr. Deek and Ruth were EXTREMELY helpful with picking out what I wanted. I told Ruth what brand I wanted, looked at the selection they had and narrowed it down to two pairs. I was in and out of there in less than 30-minutes. My glasses will, hopefully, be ready by the end of the week. Thank you Dr Deek and his team for helping me select my new pair of glasses. I will definitely be a repeat customer!

Best of the best ❤️

Very friendly . Will not try to sell you stuff you dont need. They are honest .

Best