James B. is the best! Always friendly and helpful & he knows the products! He definitely goes the extra mile! I will always be a J&M client as long as I can shop with James!

Great service! Shoes are top quality.

Caroline and staff took exceptional care of us. They suggested the several shoes that would work for my condition and tried several combinations until we landed on the perfect pair. It was a wonderful customer service experience that seems to be so rare these days. Thank you and I’ll be back for certain!

Great boots. Fit perfect.

Always great selection, and even better service. Wonderful store.

The Johnston & Murphy brand to has such nice products. Unfortunately this location has terrible customer service. I have been to this store 3-4 times this year. Not once have I been asked if I need assistance. I was only acknowledged once with a head nod. I have spent about an hour in this store in total.

Love their shoes. If you know your size you can find it online.

Store was packed and the two sales folks were hustling to keep up.