I went in needing some simple windshield fluid. The team here helped me find the one for me and even went the extra mile to help me put the fluid in my car. Great guys !
Great place, super helpful staff, especially the real tall guy ( Im 62)
Good guys here. Genuine help! Will be back
My wife check engine lite came on. Called them was told to bring it down. Tyson came out pulled up the code and told us it was just a gas cap code. Thanks for the peace of mind. Thanks Tyson!
Most incompetent store I’ve ever been to. I asked them to price match some products they Walmart sells and they refused to. I showed them their company policy and they still refused to follow.Their own websiteAdvance Auto Parts Price Match GuaranteeAdvance Auto Parts will match the price of any identical or substantially comparable product (product must be available the same day) at any competitors store or website. The following conditions must be met:The item must be identical or a substantially comparable item, with similar quality (good, better or best), size, weight, color, quantity, part/manufacturer number and warranty.The price must be valid at the time the price match is requested.An Advance Auto Parts Team Member must verify the price match.In-Store Price Matches: Advance Auto Parts stores are unable to offer a price match to online competitors; however, Advance Auto Parts retail locations will match the price of most local competitors subject to the Terms and Conditions set forth herein.Verification for print ads: Customer must provide the entire print advertisement. Photos, photocopies or mobile phone versions of the ad will not be accepted as verification of a competitor’s printed ad.
Ample parking, descent business hours, friendly cashiers/associates. Plenty of parts and accessories, tools etc.limited beverage and snacks.
Bad experience. Ordered a battery online. Phoned ahead to make sure they could install. Waited 10mins to be told it was too cold to install a battery. When I asked if that was really the reason I was told they would have to look. When a look was taken I was told that it needed a mechanic and was too difficult. Im not a mechanic but I know I could have changed the battery. There are big signs in the store saying free battery install. My experience was that this is not true.
Theyre showing no care for customers in terms of timing, accuracy, serving, ordering, and finding the correct information
Employees are always on their phones never available to help. I’ve placed 3 online orders there this month and always give them at least an hour to get them ready yet every time I go in the order isn’t ready.
This place can’t break $100 bill for a $30 part and whoever was behind the counter did not understand a lousy $70 worth of change back and wanted to give me 100 $1 bills 1st...then I could make my purchase!Do I need to keep going?Went to O’Reilly Auto Parts instead AND it was cheaper!✌️
Horrible experience. 4 employees walking around, apparently all looking for something. None would help me find NGK spark plugs or offer to let me purchase the items I found on my own. I ended up putting the stuff back and leaving the store.Ill never shop there again.
Shamond was extremely rude. I knew what I was going in for and he made fun of me for it. He questioned my purchase of my new wiper blades asking do I know what I am doing and am I positive of the size because I didnt look like I would know and proceeds to ask why I chose a different brand over what I had previously while he installed them.
I went to Advance Auto Parts this morning and Philippe A. was extremely helpful in locating what I wanted. I have visited this store on the past and have always found them ready to help. When I purchase windshield wipers and am having difficulty putting them on my car they come out and show me how it is done and as a senior citizen I always appreciate that. Great store. Great service
One headlight replaced in and out in less than 20 minutes. Friendly and accommodating!Will recommend them to family and friends!Thank you Advanced Auto Parts of Norwood MA 👍
Awesome shop with welcoming vibe. As of a female I feel comfortable going in there.
I am not usually one to complain but I had the worst experiences in this store. Both associates I interacted with rude and seems inconvenienced that I would need assistance with testing my battery. Although they are located 5 minutes from my home I will never step foot in this location again. Not to mention the mark up on the merchandise is crazy. They were selling a battery for $190 that I had installed by a mechanic for $90!!
Decent. Usually cheeper than competitor up the street. Ability to use online coupon codes for in store pickup is the biggest reason I come here. Rick is great and will help you out with whatever you need. Very knowledgeable.
Went in with alist... hadnt a clue.. young lad was great and didnt even roll his eyes. What wonderful kind service and great advice. And attentive. Thank you so much
Just went to purhase some oil and when I went to sign in a book?? The guy took another customer and was helping them. So, I will get my oil somewhere else. Not good customer service!!
Phil was awesome. He changed my battery quick and I was on the road again. Thanks Advance Auto Parts!
Needed to have battery tested and replaced great job and price for battery
Anthony P was very informative and was kind enough to change my key fob battery for me and very quickly. Will be going back for any other car help I need.
Great price on a battery and free install when in trouble. A++++. Good customer service is still alive and well. Thanks Jerry D!
I chose new wiper blades by using the handy touchscreen method. Still second guessing myself a little at register and the very friendly salesperson confirmed they were correct and offered to install them herself!
Quick service, good selection & right place. They do auto parts and they have good advice. Recommend this chain over the others.
Juan telling good information for my car wonderful work nice person and helping when you need information great working . I combat when need Nice day Merry Christmas 🎅🏻🤶🏻
Had a breakdown away from home and these guys went the extra distance to help me get back on the road. Very friendly and dedicated to go the extra mile. They really need 6 stars.
Always a helpfull staff. Very friendly and knowledgeable... Always have what I need in stock or a day or 2 for specialty items
Most of the time they have the parts Im looking for for my truck and a good selection of high end parts but for my car, is a short production model.they come up short of what i need and have to go to the dealer or auto parts international to get what I need. Over all I like the store and return often
The customer service was outstanding & the wait was short.
Efficient enough but not the friendliest staff... be nice to be greeted with a Hello and maybe a smile
Went to AAP for stuff to do a oil change and a new battery. The employee that helped me with everything was awesome. AAP is the only auto shop that me and my family go to.
Great auto parts store, they scan your auto error codes free and also do some easy part installs
Not the most knowledgeable but decent customer service.
Great place, helpful workers. You wont be disappointed
Excellent service,they really take care of there customers
Speedy service and help if you need it.
Typical auto parts store. Pretty clean and organized. Workers are knowledgeable and helpful.
The gentleman at the counter was great...thanks
Says they dont recycle parts. Shouldnt come up in a search as able to unless they just didnt feel like doing some work
Way too expensive!I was shopping for struts and their struts were almost double the price, for the same exact struts I bought somewhere else.
Helpful and always got everything at good prices
...best-equipped Team Members to help find the right parts for your car or truck. What a joke. The guys who work at this place are worse than useless.Im not an expert mechanic, so when I shop for car parts/tools I generally defer to the expertise of the guys at the parts store. Thats a good policy if youre going to, say, a CarQuest or an AutoZone or a Nappa. Not at this place, though. It only took me one visit to realize that these people are imbeciles.
They dont accept Samsung pay, Really does.
Good customer service.
Nice place to get your car parts
Best auto parts in town
Good place for auto needd
They put the wipers on your car.
Fast and helpful
Sid was super helpful and awesome
They were polite and helpful
Poor customer service.
Nice staff, always helpful
They have everything you need when it comes to cars.
Great advice and help
Had the parts we needed
I always do well here.
Good service
Quick !!👍
Very helpful
Good people, good parking
Good assortment