I took my car here because he had lots of glowing reviews from Norton folks online. I was told I needed front brakes when I had an oil change done elsewhere. When I called to make the appt Chris said hed check them out and if they didnt need to be done he wouldnt do them. I want to say he never mentioned a fee for this. I dropped my car off, the next day he called to tell me he thought my brakes could wait another 6 months or longer. Well thats good news. Then he told me my car battery was dead. This was weird because it was a year old and I hadnt had any problems at all. He said he took it out, tested it and it wouldnt hold a charge. It was under warranty so before buying a battery from him I called the place I bought it and asked if I could return it for a refund. They said no refund only a replacement. My son picked up my dead battery from Custom Service and we went to exchange it. They thought it was weird it would just die but sure enough it wouldnt take a charge and they gave me a new battery. I went back to Custom Service and Chris put the new battery in. Then I got the bill. I was charged almost $50 to look at my brakes. I wasnt told I would be charged to look at them when I made the appt. It does say if I have the brake work done he would credit it to the work but I have doubts he will do that 6 months or longer from now. I was also charged another almost $50 to remove, test and reinstall a battery. That is ridiculous. He also gave me a price for tires, $750. I declined and now Im getting the exact same tires done elsewhere for $500. I think I agree with others, this guy is only good to people he knows. Good on you for getting $100 from me, hope it lasts a long time, I wont be going back.

Bill is one of the best mechanics around. Bring you auto there if u want it done right the first time. Also best prices around. Thumbs up

Bill is a hard working mechanic and looks out for the customers best interest. Would recommend.

Great place. Good service. Good pricesVery honest.

THE BEST!!!