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Huggins Pre-Owned
Susan Lee Ln, North Richland Hills, TX 76180, United States
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Huggins Pre-Owned
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B.
Review №1

Coming from someone who hates buying from dealerships, Gustavo (Gus) was awesome and put customer relationship first and not sales. Gus was no pressure, honest, and accommodating in our search for a used Accord even after our first test drive was a fail for that vehicle. I will rarely ever recommend a dealership but if the rest of the staff operates like Gus, you will be very pleased with the outcome.

Gr
Review №2

Let me start by sharing that the sales department is amazing. Used car side, ask for Justin. Now as for the service department. Id rather be waterboarded than ever deal with huggins honda, just because of the service department.I walk in looking for an update cause they called and said it was ready, I stood in the middle of their office staring at the employees for a good 20 minutes, not a single person asked if I needed anything but they did have time for youtube. Oh yeah, turns out my car wasnt ready for another week.Brought in the car again cause the gas gage failed. 3pm get the call that the car is ready. Arrive at 5 but Im told were waiting on paperwork. Its 7 now and Im still waiting.After my first experience I complained to management, told them that it was truly a pleasure dealing with Justin, but due to that first experience I dreaded bring my car back.

Pa
Review №3

Just bought my second car from them. Gus is the man.

ja
Review №4

I have purchased 2 used cars here in the last 10 years and have no complaints. It is a good place to go with great service!

ME
Review №5

Very nice place

Mi
Review №6

Always have good cars to choose from and are very knowledgeable.

Re
Review №7

We bought a Honda Pilot yesterday and had a wonderful experience with Dan and the whole dealership. You could feel that it was a family owned dealership. They were honest and genuine and didn’t try to pressure us. Customer service makes a big difference to me when deciding where to take my business- especially for big purchases. Not to mention, we got a great deal on our car and absolutely love it. Thank you Dan and Huggins Honda!

Su
Review №8

The rep Jim was very helpful. Went the extra mile helping us get our new Used car.

R
Review №9

No one even came out to engage us. So I really cant tell much about there service quality other than the lack of any.

Ph
Review №10

Joe is awesome! I cannot recommend him highly enough. He is the best. He listened to exactly what we wanted and found us a terrific car for a great price. Our mechanic said it was a great deal! Thank You Joe!

St
Review №11

I have bought 3 cars from Huggins Honda the past few of years (Dont let that number alarm you, we still have all 3 and they are still going strong). I highly recommend Huggins Honda. Never felt pressured or rushed through the car buying process. I am sure all the sales people are wonderful, but I have had the pleasure of working with Gus, and he is top notch! Well informed, and provides a comfortable experience.

Jo
Review №12

Dont like the way you have to test drive. I had to sit in the show room for 20 plus mins. I only had a short amount of time and advised the salesman. He said thos is the way we do things now. The vehicle was ok, I did not buy too many things wrong with the vehicle for the price. I moved on and bought a vehicle from a different dealer.

Er
Review №13

We got a car but It was 2 small they took it back and got us something bigger after having the 1st one for 5months ... thank u so much

Sc
Review №14

It was a very pleasant experience. I accompanied an elderly lady and her daughter with the intent to same day purchase a pre owned vehicle at one of two places. We came back here and purchased a vehicle. Dan was our sales person and he was great to work with. Low pressure, kind, courteous, and seemed very honest and straight forward. Buying a car can be a stressful situation. Dan made it as good as it gets.

Ca
Review №15

I purchased a vehicle here Saturday. Before I got home the car was smoking, shaking, and making a loud noise. My experience at this place was terrible. I will not be making any other deals with this dealership. Im currently returning their vehicle.

As
Review №16

Very nice inside and employees are nice as well.

w
Review №17

The service was okay we had a long wait

Am
Review №18

We just bought our second car from here and I would definitely recommend checking them out.

He
Review №19

Straightforward and painless experience! No games played whatsoever; thank you Dan for all your help!

MO
Review №20

Very honest helpful

Ar
Review №21

Excellent service Yvette Garza is the best at her job

Jo
Review №22

Buyer beware!!!!! Where to start... February 8,2019: Purchasing the car was a breeze. Had a minor issue after the test drive when a light popped off the car. Salesman said they would order the replacement part for me. It took three months and many phone calls, and speaking to multiple supervisors, to finally get the wrong part. Another phone call and no call back from the parts manager. A week later the correct part shows up. In between all that, I had an engine malfunction light come on a week after I bought it. I took it in to be told my timing control Solenoid was bad. They replaced that but shortly after had the issue again but now my little warranty is out. I take it to a Mini dealership and find out my vehicle has an oil leak and the turbo is going out in vehicle. Find out it is going to cost me almost $5k to fix! Go elsewhere to buy your car. Maybe they will actually check it to make sure youre getting a quality car with no major issues!

Jo
Review №23

Didnt buy !

St
Review №24

Awesome place. Thanks Joe for all your help!

Ti
Review №25

Great dealership, ask for Dan.

Mi
Review №26

Gr8 staff. But purchased elsewhere

Da
Review №27

The guy we worked with put us on the spot rather loudly in front of other people which was kind of embarrassing. We had to wait while they brought the car we wanted to see and we overheard the way a salesman responded to a cancelled appointment which was also rude. Also, they didnt have bottled water for my daughter. Probably wont go back there.

Da
Review №28

Very professional. Clean. The employees are polite.

De
Review №29

Any and all positive words apply to this dealership and staff.

Sa
Review №30

Great place and service

Da
Review №31

Nice Dealership

Ca
Review №32

Excellent

jo
Review №33

Good experience

Information
9 Photos
33 Comments
4.3 Rating
  • Address:Susan Lee Ln, North Richland Hills, TX 76180, United States
  • Site:https://hugginshonda.com/used-inventory/index.htm
  • Phone:+1 817-437-2555
Categories
  • Car dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
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