Team is very welcoming and acknowledged me as soon as I walked in. They were very knowledgeable about all the products. I will continue to shop at this store not just because of the convenience but the people were awesome! I highly recommend you pay them a visit for your wireless, tv or internet needs, they will take great care of you!
Outstanding customer service! Store manager was amazing. He went above and beyond. While other AT&T stores said they couldn’t do anything.. he was able to do the job. It was very simple, but other stores made it seem complex. He helped me with the transition from T-Mobile and the purchase of a new phone. The entire staff in this location are all very helpful and amazing. Kevin and Adam truly made my Friday 10x better. They all greet you on your way in even if they are helping another customer.
Today (April 21) I called your ATT STORE to find out exactly where you were located in North Miami. I was greeted on the phone by Cindy who was extremely polite and engaging and was happy to give me directions to the store. Upon entering the store I was also greeted with a jovial professional sales team, A FAR DIFFERENT experience I had the day before at another ATT STORE off 125 STREET/ BISCAYNE BLVD . Where I was greeted with a less desirable outcome. Cindy was helpful in my choosing an Iphone 8 cover as my existing one was broken. Please any customers reading my review... I highly suggest you not venture into the ATT STORE off 125 Street/Biscayne as they do not know how to treat people. Just drive a few minutes north on Biscayne Blvd to the ATT STORE on 146 street, directly next door to the UPS store. You will not be disappointed.
The young lady name Sandra who help me today was amazing she was funny out going and made sure I left the store with a everything I needed thank you .
Just wanna say thanks to Luke for his help and participation. He solved my problem fast, quality and very professional. Good job, nice place.
Sandra at att was amazing she helped me out and took care of all of my issues.
The young guy there lied and told me he switched our plan to a prepaid. And is customer service was AWFUL
My experience was amazing. I called before I came in, spoke to a man named Roger, he was very helpful over the phone. When I came he knew who I was, knew what I wanted and I was in and out of the store. Very very helpful and nice. Amazing customer service.
Great experience! Jorge was very helpful. I’ll be recommending him to my friends.
I was having issues with my iPhone and told to come in and get a new Sim card, Joel Esoboza greeted me as I walk through the door and he was very professional and helpful with my issue! He not only solve my issue but went over my plan with me to help me save money !ya!!! I didn’t have enough time but I’m definitely will be back to see him and he’s going to help me with the new AT&T TV so if you want fast service and a nice professional good looking young man to help you going to see Joel
Excellent Service. Pleasant Customer Service
This place is horrible. If I could give it 0 stars I would
Bad customer service! We had to go to another ATT store to make the purchase!Visited today, 03/28/2021 at 2:26pm
Amazing reps, great customer service.The attention is undeniably fabulous.Will come back for all my AT&T Services..Sheber you rock👊👊
Great store, Perfect customer service! Team are Very pers picas, persistant, and get the job done!! Lisa with your services nobody will run from this store! Great Job! 😎💯
Great new store in NMB!! No lines, no waiting!
Kevin Hernandez