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Care More - Movers, Boxes, & More
5802 E Virginia Beach Blvd Suite 150, Norfolk, VA 23502, United States
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Care More - Movers, Boxes, & More
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Fr
Review №1

They showed up on the move date as scheduled, so they were prompt. Unfortunately it was with a truck that wasn’t big enough and I told them I didn’t think all my property would fit. The movers and on site supervisor that were there thought they could make it work. Low and behold…too small and they can’t get another truck, so the solution is get an 8x5 trailer for the rest, but they couldn’t get it til the next day. So I had to stay at a hotel because my bed and sofa were on the truck. Next day they got it all in the trailer, but it was more loosely packed than the truck…so almost everything in the trailer got damaged including a new dining room table, a drawing table, a grill, a file cabinet and an entertainment center. The movers themselves were courteous and professional, but in my opinion didn’t bring adequate supplies for moving a two bedroom home, like blankets and bands. I supplied my own to them for a majority of the property. Repeated calls, and texts have gone unanswered to resolve the issue even though the on-site mover told me I’d be called the next day. They also tout Veteran Owned, but as a veteran myself they have not shown me the courtesy expected of a fellow Vet.

Ro
Review №2

Dealing with this company for 9 months has been a satisfying experience. The workers were experienced, positive, professional, and hardworking. Take genuine care with clients materials and also make sure that customers are 100% satisfied. There was never an assignment to big or a building to small for the Movers to move. Prices were exceptional especially for the quality and rate of speed that assignment were completed. I would highly recommend this company for a service thats stressful and overwhelming for most. Thanks again Care More and may God continue to bless.

Sa
Review №3

This by Far the best experience I had in a while, I didn’t feel rush at all customer service was phenomenal, my things where treated with great care. Thank you guy so much for making moving in to my new home Feel homey already. Caremore you guys are great thank you !

As
Review №4

We hired Care More to assist with a local move at the end of March 2021. The gentleman were extremely helpful and careful with our items. There was more than enough manpower for our move and everything was transported into our new home within 2 hours of their arrival. I highly recommend them for packaging supplies and assistance with any move you may have. The owner is kind, informative, and willing to provide excellent service, in which they did! Did I mention that they are affordable? Thank you for your time and assistance Care More!

S
Review №5

Poor customer service. All I asked for was to have the hanging racks that were too big for the wardrobe boxes that I bought switched out with ones that fit. I called, left messages, and sent an emailed. They did not call me back until I called from a different number but again they said that someone will call. When I realized that they were not going to right the situation, I gave up and took the boxes back. I needed those boxes plus more, but instead of investing in ordering racks, they would rather lose a repeat customer. Im glad that I didnt hire them to move me.

Ch
Review №6

I called to get a quote for a move and Hailey was very professional and helpful! Made sure she explained in detail everything i needed to know. Definitely recommend them for your next move. I originally got their info from someone who recommended them from Facebook and the young man that responded was very prompt with his response and professional as well. Highly recommended!

D
Review №7

I used Care More movers to help unload a truck on a interstate move. The guys arrived on time and ready to work. They were careful and patient with my household goods. I couldnt have been more pleased with the service, so I hired them again a few weeks later to help me move items to the attic and re- arrange some heavy items and help position a very large area rug. I recommend Care More!!!

Ka
Review №8

Fantastic company, pricing and crew. Very affordable and dependable.

Ch
Review №9

We had Novak and Korbin today and they were absolutely AMAZING. So patient, extremely efficient and kind. Just great! So thankful for they’re help today!

Ap
Review №10

I will definitely be visiting this place again!!!! So welcoming and professional. Went in to purchase a dolly and was also able to get pricing for a truck rental. They have all your needs for moving.... A one stop shop. Boxes, bubble wrap, loaders, etc. Glad to have found this place. My search is over! 😁

Mr
Review №11

Very kind and professional services...very accommodating.

Ki
Review №12

They were super friendly, professional, and helped me out in a moving emergency when our other mover canceled the day prior to the move

na
Review №13

Myfamily member booked this company for Saturday February, 13 2021 for an appointment time that morning. They called 30 minutes prior to the appointment time to leave a voicemail that said they would not be coming due to rain. It was misting not raining by the way. This was a terrible inconvenience and quite disappointing considering the fact that she had driven over 1000 miles to make this very appointment only to have them cancel for mist 30 minutes prior. She has been going through enough already and to add this inconvenience to her plate was beyond a horrible experience for her. She had to do a last minute search to which she found no one at the last minute to help her. She can not move any of the large items she has so she has been left to fend for herself. Even after leaving her in an inconvenient place there was no remorse felt from this company. I am sorry to say but I do not recommend usually this company, they need work on customer service and making mistakes right.

Sa
Review №14

I was very pleased with the crew that showed up to help us move. They were very fast, not to mention polite & professional. Care More Movers definitely saved the day I appreciate you all so much & I plan to use you guys again in the near future.

Mo
Review №15

If you are looking for a moving company that takes pride in what they do look no further. CareMore Movers is excellent. On time and everything was done with care. Very professional. I would definitely recommend this company!!

Te
Review №16

Great movers! Their work ethic was outstanding. I would definitely recommend, they were polite and cared about how to handled all my furniture. The elevator in my complex had broke and they didn’t complain one time and they work fast! Thank you guys !!!

Me
Review №17

THEY WERE VERY HELPFUL IN A GREAT TIME, I WAS ABLE TO DO EVERYTHING I NEEDED TO DO. I RECOMMEND ANYONE THAT NEEDS TO MOVE ANYTHING TO GO TO THESE GUYS!

Ji
Review №18

The guys were on time, professional and efficient. The price was reasonable.My problem is with the customer support. They sent me a wrong bill and when I called they kept sending me the same wrong bill over and over again. After a couple of weeks of calls when I was promised that he owner would call me back to fix this I never got called back. When you pay just dont use cash since that will probably result in a undervalued bill.

Al
Review №19

Super nice folks to deal with - prompt communication - friendly - great place to go for packing supplies - thanks!

Ja
Review №20

They did a great job helping me move i honestly don’t have one bad thing to say about them and they answered all of my questions. i look forward to using them again.

Su
Review №21

Despite a small wait due to scheduling confusion, the team more than made up for it with a truly excellent job. They treated me and my belongings with the utmost respect and completed the job under 2 hours. They were a fantastic price and I couldn’t be happier with the result.

Ci
Review №22

Worst moving company ever! So Unprofessional they don’t provide anything but charge HIGH !! Very HIGH prices NOT WORTH IT ! Mr. BROWN was the worst VERY UNORGANIZED! I was called that they would be LATE hours after my appointment!

Ka
Review №23

The movers arrived on time and got the job done just the way we asked. They were very friendly, fast quality workers with great customer service . The company’s confirmation process was quick and easy for me.I would highly recommend you call Care More Movers to help you! The owner told me “ it is the care more way” ! Thank you Korbin and team for your great work.

Ka
Review №24

Care More Movers: Kevin and Terrell did a fantastic job moving my things off the trailer into the storage unit. They were very professional and courteous. Korbin and his team provided excellent service. Ill definitely use them again.

Bi
Review №25

Wonderful service! They protected my new home and unpacked are home completely. Best moving company I’ve ever hired. Will definitely be recommending in the future!

Am
Review №26

These guys were strong, honest, and so helpful. Beyond that, they were all just nice guys! They were great movers and we were very pleased with their services. Would hire again.

Mi
Review №27

These guys are awesome. I would not hesitate to use them again. Highly recommend

Sh
Review №28

These gentleman made my move easy and stress free. They were on time, went right to work, and finished in a timely manner. I felt really bad because it was cold, raining, and snowing. The bad weather did not slow these guys down. I’d recommend Care More Movers to anyone.I also had to reschedule at the last minute and they had no problem accommodating me.

Er
Review №29

Excellent work. They made sure to handle all of my furniture with care. Highly recommend calling these guys for all of your moving needs.

As
Review №30

These guys were awesome! Very respectful very punctual and most importantly they were very professional! I recommend caremore to everyone!!

Ti
Review №31

Too expensive for the items I have to move. They move from city to city, states to state. I needed someone to move 3 items from one zip code to another.

Th
Review №32

Great experience. They were kind, polite and finished the job quickly. I was left with no choice but to tip! Bravo!

Te
Review №33

These guys go above and beyond to make sure your move is easy as possible they were very fast paced but very careful at the same time care more masw moving day turn into a day of relaxation for me would use these guys again

Es
Review №34

I am military, and I’m always moving around. Usually the military move my stuff but this time I had to do it myself since I’m just going on deployment, so I hired them. This is by far the worst experience I have had dealing with a company. I’m a very nice person but don’t try to Just capitalize from me. Like all they are about is trying to maximize profit from you. Here’s how it all started:1. I talked to a guy a week prior to schedule the moving. He said that he’s going to book me for 4 hrs with 3 guys and if they finish early, they’ll just reimburse me What’s left. I had a 8 Am appt, and they didn’t show up until 9 and I had to be at work around 1 so they were cutting close with my work schedule.. The movers were done in 2 hrs and 30 mins, so I asked the guy who do I need to talk for the reimbursement. He told me that once you booked for a time, you have to paid for all of it. Like dude, that is not what I was told on the phone. If the guy I talked to had told me that, I would have booked for 2 or 3 hrs. I even called the day prior to cancel since I had got a better deal, he reassured me that if it takes less time to do the moving, they will reimburse me. But the movers didn’t care, all they cared about was pocketing that 4 hrs money, and come to find out oneof the movers that was there moving my stuff, that’s actually his own company.2. They broke my TV stand. Like my tv is completely broken off from the stand, and I cannot use it since it won’t stand. So he saw that and said he don’t know how that happened (idk either cause it wasn’t like that before you moved it). He said he will send the pictures to the office so I can get a refund. Never got any refund. They just charged me $585+ For the move that was done in 2 hrs 30 mins (expensive right) yea they very expensive. But so I called them a week or two later, That’s when I found out the movers that was there is the boss so I asked about my refund, he told me to txt him my tv brand(“mind you he took picture of the tv to send it to the office”). So a week later I txt him the tv brand. A pic of my tv and the retail price for the tv (around $200), he said he’s gonna reimburse me $30. $30 man.I had plan to re hire them again to move my stuff back when I get back from deployment since yea it was expensive but they were 3 young men, so i thought you know, it nice to see young men about their business. But they’re just about their money. They don’t care about your stuff and the job they are delivering. They just trying to make as much money as they can from you. That’s just ugly!Update: today is 20 January 2020, I still haven’t received that $30 he said he’d reimburse me for the TV that’s $200. I wish I couldPost the conversation we had on here smh

Ch
Review №35

Used their services for unloading and they were very fast and efficient. Highly recommend.

Cy
Review №36

They were professional, quick, and reasonable priced

Mo
Review №37

They are very organized and a well oriented company and always on time and ready to work!

ch
Review №38

EXCELLENT!! COULD NOT RECOMMEND MORE!!!

CP
Review №39

Efficient, quick, and easy move. Will definitely call these guys again!

Da
Review №40

Contacted the owner Korbin back on August 1st. Told him that I needed a crew of two or three guys. He provided me fair pricing for both. I elected for two men. The day before the move date August 5th, I texted and e-mailed Korbin. He replied Good Morning, movers are set to arrive by 11am. They were on time, they worked diligently and finished within the 2 hour minimum. Couldnt be happier. Would be happy to use them again.

Ja
Review №41

Excellent movers and great guys! Last year, they were on time and ready to work as soon as they got to my storage unit. I basically only had to show them the unit then they took it over. Letting me sit in my vehicle and get some other things I needed to get done that morning. These guys are fast and efficient. A job that took three men, almost four hours to do took these two guys less than three hours. I was blown away by how fast they were able to get the truck loaded. They carried heavy pieces and much more up three floors to my apartment without ruining any of my stuff or damaging the stairwell walls in any way. Korbin, the owner of the company, quoted me a price before the move and to my surprise, he honored that price after the move. Most companies will hold your stuff hostage and charge you double or charge you extra secret charges after the job is done. Not Care More Movers. What they quote you is what they charge you. And in my opinion, their price was beyond reasonable. Also, I expressed to Korbin days before the move how much I would appreciate it if they take extra care when it came to my television and I was not disappointed. He remembered my request and I felt like my television was in great hands. If Korbin and the guys at Care More keep up with this great service they are going to be an unstoppable force in this area for anyone looking for honest, reasonably priced, hard working movers. I will definitely use them again for any move I have! Thanks again guys.Also! I used this company just last weekend for the second move in a row and I have not been disappointed once again by Care More. They were on time, took directions very well, and not only is the staff professional and extremely good at what they do but they are also personal and friendly. Korbin and his brother, who were a part of my original crew and were present for this move as well even remembered who I was and conversations we had over a year ago. Now THAT is customer service. After unpacking everything, I have nothing broken, lost or everything was in great condition. You can tell they really take the time to take care of your belongings. Also extra points since I had to ask them to move my stuff up a spiral staircase. Which they did without hesitation and did very proficiently. Care More has a life long customer here and I will be telling anyone I know in need of movers about Care More. Thanks once again you guys!

j
Review №42

Got the job done on time they were very respectful and handled my things with care

Ry
Review №43

Korbin confirmed my move via email 6 days before my moving day. Then on my moving day, nobody showed up, called or texted me. I emailed, called, texted and even contacted through Yelp multiple times. I still havent heard back from them 2 days later. Maybe the company closed? Anyway, I would recommend avoiding using this company, unless you want to end up paying a lot extra for a last minute replacement mover like we did... Oh, they also changed the quoted priced between yelp and email, not that it mattered much in the end.

Information
46 Photos
43 Comments
4.5 Rating
  • Address:5802 E Virginia Beach Blvd Suite 150, Norfolk, VA 23502, United States
  • Site:http://caremoremovers.com/
  • Phone:+1 757-708-4895
Categories
  • Moving supply store
  • Mover
  • Shipping and mailing service
  • Truck rental agency
Working hours
  • Monday:10AM–4PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:8:30AM–6PM
From the business
  • Identifies as Black-owned:Yes
  • Identifies as veteran-led:Yes
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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