user
NuLook Auto Body
5845 Oakbrook Pkwy STE H, Norcross, GA 30093, United States
Appearance
NuLook Auto Body
Comments
Ma
Review №1

I highly recommend NuLook Auto Body Repairs! It’s like the accident never happened. They did a wonderful job, and kept us updated on repairs and progress. The manager was nice and polite, and we had a great overall experience.

Br
Review №2

I had my rear bumper repaired and it looks better than ever. The team at Nu look will take amazing care and are a they do great work. You’ll never feel left out I was informed every step of the way about when parts were ordered to when they were being painted. Thank you Keith and team I’m recommending you to everyone!

Pr
Review №3

I was in an accident with an old friend about 3 years ago and he chose to go to Nu Look, they did a great job on his 350z. I was recently in an accident last month in my Toyota 86 and I also chose to go to Nu Look since I have seen their work before. I was also extremely satisfied with their work, timing and how professional they are. Definitely recommend!

Ti
Review №4

The guy at the front desk is VERY RUDE AND STAND-OFFISH. The only reason why I left my car is because all the other shops told me the end of November is when they can start on my car. The only time he was nice is when a man aka my grandpa was present. I didn’t like the fact that these guys was going to give me my car KNOWING that the hood color didn’t match the right side of my car. Front desk guy said “ anytime a car is sitting in the sun for too long the color change”. So my thing was, why didn’t you guys match/ find that color that was on my car instead of putting a different shade of grey on a person car?! They didn’t put the door piece back together at all. No thanks !!!

Pr
Review №5

This is the best experience I’ve ever had when it comes to dealing with car repairs. I went here as an emergency because my front number fell out the hinges and I needed to return the rental. They took me in immediately and worked on my car right away.... they finished quickly and did an amazing job. I recommend coming here. Btw, the owner is really professional! Pray I don’t have a reason to go to a body shop again but if I do, I will definitely come back here!!!

Br
Review №6

Very professional, i brought my car in for a door dent repair that damaged my locks. They searched all over to get the best parts for my door. Especially since they dont make my car anymore. They did a fantastic job fixing my car.

Sh
Review №7

My experience with NuLook was absolutely amazing! Mr. Keith kept me abreast of the latest with my vehicle, even if they encountered a problem with parts. The repairs were done early and the work was quality. I would return and recommend NuLook!!!

Ph
Review №8

Went to NuLook for an insurance claim repair. Received updates at every step, job was completed faster than expected, and car was even cleaned inside and out! Very satisfied.

Al
Review №9

Nulook did a fantastic job on the repairs to our company vehicle! They were very professional and communication was excellent. Very satisfied with the work they did on our vehicle! Everything looks great!

Ke
Review №10

Hit A Deer !! NuLook lived up to its name and made my Prius Look New Again !!! I dont take any of my cars anywhere else . I’ve had 4 of my cars in the past 15 years repaired my Nulook and they do an excellent Job every time with great customer service !!! You will not be disappointed !

Ma
Review №11

Easy to work with. Avalanche bumper and tow bar look as good as new. Thank you!

An
Review №12

The best service ever.They checked and repaired the paint on my car. Excellent quality and attention. Good people

AL
Review №13

I had a minor accident which left my front bumper bashed in and in need of replacement. From the list of body shops my insurer provided, I called two. The first wouldnt even look at my car for three weeks. Keith from NuLook said to bring the car in that day. I did, and he looked at it and put me on the schedule for the following Tuesday. I brought it in Tuesday morning and got a call from Keith that afternoon with an estimate and description of what needed to be done. He said the car could be ready as soon as Friday, and it was - before noon. While waiting, I received email updates on the status of the work. They did it fast, and they did it right. Highest recommendation.

Om
Review №14

Nulook is the absolute best. I highly recommend them, Mike is so pleasant to work with. The body work and customer service.

Jo
Review №15

Just picked up my truck after front end repair due to an accident.Keith helped out greatly, he and his crew out performed my expectations which really pleased me. Very professional, kept me updated with status without me having to call. Work done on time and truck drives great.

Ta
Review №16

The NULOOK crew took care of the repairs to my 2008 Honda. Communication was superb and everything was handled so professionally. Fast and friendly service, just the way I like it!Ill definitely bring my business back here again!!!

Yo
Review №17

I have used Nulook for at least 20 years for all of my collision repairs on the familys cars through the years. We have used them on foreign and domestic brand suns and luxury cars. They are always great at the job, friendly and fair. We have referred them to friends as well. You are in good hands with nu Look

De
Review №18

I never leave reviews, but I could not help but to highlight the superior quality and service NuLook Auto Body has performed. I had to take my Infiniti Q50 up here for some front end repairs through my insurance company. The drop off process was smooth & seamless. NuLook had coordinated everything with my insurance company prior to drop off, so all I needed to do was drop off the vehicle & keys. Keith, the owner of NuLook, offered to call/set up a rental car for me, however I had did it prior to getting there. Him even offering to do that meant a lot. While my car was being fixed, I had to go out of town for a few days. Although the car was finished before I returned, Keith allowed my vehicle to stay on premises and protected until I returned. Keith explained the full process in detail for me and at most places it would have taken over a week to order the parts/repair my vehicle...but at NuLook it took a mere 3 days from drop off to completion. I never imagined it would be so quick. The car was returned back to me in tip top condition and looked phenomenal. NuLook even took the time out to wash the car so that it was beautiful when it was picked up. Overall, NuLook Auto Body was EXTREMELY professional, personable & easy to deal with. I will absolutely return to NuLook for ANY of my car concerns moving forward. Thank you for the amazing service.

Mo
Review №19

Mr Keith (owner) was very professional and sweet. He kept up to date and informed on all news relating to my vehicle. I will definitely be coming back.

Ne
Review №20

5 out of 5!!!!! Keith and his team took car of my insurance quote after someone hit me in a parking lot. It was hard to find a dealership that used Audi certified parts and could work in my car. Keith and his team fixed my vehicle in 7 business days and even took care of my rental drop off. I will be going back to NuLook if I am ever need body work in the future.

Vi
Review №21

I wrecked my car on 5/4/2021... I brought my car to Nulook based off of the reviews. Mike said my car would be ready on 5/28. They communicated via email daily to let me know where they were with repairs. Today is 5/28... I have my car! I highly recommend this auto repair shop.

Je
Review №22

Good service and fast… I left my car on Monday and they called me on Wednesday (faster than I expected) 100% recommended

Ge
Review №23

My Nissan was hit in town Atlanta. I took her to NuLook for repairs. The staff did an excellent job getting my car back to looking new. NuLook did excellent work from checking in, communicating with my insurance provider, the rental agency and fixing my car. I’m super impressed. Thank you NuLook. Special thanks to Keith for 5 star front desk customer service.

Be
Review №24

The owners were very nice, helpful, and professional. The workers did a wonderful job repairing and replacing front end damage from the car accident. My car looks better than before the accident. And the work was finished one day before car was promised! Thank you Mike and Keith for a job well done.

Si
Review №25

Great experience with this body shop. Strongly recommended.

Ty
Review №26

Ask for Keith very nice Man...did a great job getting my car in and out....and will work with you about any other Question about your car..Thanks Nu look my car looks great.

La
Review №27

This is the best auto body shop in Norcross I definitely recommend,customer service was OUTSTANDING and the body work and paint job was TOP NOTCH they did a awesome job ask for Mike when you go hes great thats who helped me.

As
Review №28

Nu look Auto Is amazing! My car looks amazing and it looks like I just bought it off the lot! If you guys need exquisite and quality body work done, go to them!

Jo
Review №29

Mr.Keith and his teams did a fantastic and professional jobs to our SUV.

El
Review №30

Let me be clear, they did a super great job on my car. It looks great. However I’m unsure that I will be returning in the future due to their customer service. All my interactions were awkward and I found myself having to hunt them down for information about my car. It took much longer than expected which I understand as not everything is within their control. But it concerned me that I didn’t receive updates without having to call myself and when I did, they seemed annoyed that I reached out. I can see being annoyed if I called daily, trust me, that wasn’t the case. For example: They personally reached out to tell me it might be totaled but no one bothered to call me back once it was confirmed that it was not...Either way, the job they did for my car doesn’t seem worth the hassle of dealing with the guys in the front

Ro
Review №31

First used these guys several years ago and were so pleased we went back yesterday. About 11:30 this morning they called; its ready! Looks great and a very reasonable price. Exactly what I was expecting .

Da
Review №32

I needed my bumper repainted after it was damaged by road debris. Keith was very helpful and explained the whole process to get my car back to the way it was before the accident. Thank you Keith and Nu Body for a great job!!!

Ja
Review №33

My Prius suffer damage to the undercarriage. Mike took the information and then directed me to contact my insurance company, which I did. NuLook took care of everything. Well knowledgeable, easy took deal with, and very-very courteous. You truly rely on these guys.

Ma
Review №34

Great friendly service, kept me updated during the process and went the extra steps to follow up on all my additional request and gave me a great referral for other work I wanted done.

AM
Review №35

This shop is amazing. Keith has amazing customer service. The work that they do here is the definition of perfection. These guys will NOT let you down.

Na
Review №36

The guys a nulook autobody were amazing! They kept me informed every step of the way and returned my baby looking brand new again!I was referred there by a friend and will definitely continue to use them for all my autobody needs!

Ro
Review №37

This was a great experience. They took the time to look at my car and discuss the work thoroughly. The shop is very professional and clean. The results are fantastic. The work for matching and finish is perfect. I will tell everyone I know that Nulook is the place. Mike was a pleasure to work with.

An
Review №38

Amazing work and looks like a brand new car! Highly recommend!

As
Review №39

I am extremely impressed by the work done on my 2016 Honda Civic Ex. It looks BRAND NEW. I was kept updated along the way with what was going on with my car in their possession. I was promised the same quality I received . I couldn’t imagine going anywhere else to not only get the diligent work but also the professionalism. Keith made sure I was hooked up with my rental car through Enterprise when Hertz showed poor professionalism. I am so grateful to NuLook Auto Body for repairing “my baby” back to new. Thank you !

De
Review №40

Nulook Auto Body took great care of my SUV. Within 7 days, the body work that was done is great! Very professional and not only was my vehicle fixed, painted and finished within 7 days, the body work that was done is great! Very professional and updated process as they went along. Will most definitely refer and use again if needed.

As
Review №41

I HIGHLY recommend this place. Excellent service!

Vi
Review №42

Someone hit the front of my truck and was faulted die the accident, so I chose Nulook to handle the repairs. They dealt with the insurance claim, enterprise was able to bring the car directly to them, and they were able to find the aftermarket headlights that I had on my truck and instal them accordingly. Very professional and timely, they gave me a $5 gas card and I will be going back to see them if I ever need bodywork done again

Pe
Review №43

Very professional and they did a great job on my Lexus.

Da
Review №44

They did a great job with repairing the front end of our Subaru. Had a minor issue upon pickup but they fixed it immediately. Would strongly recommend NuLook for any of your auto body repair needs.

Te
Review №45

I have a 2019 Dodge Caravan that had front and rear damage from a 3 car accident. I dropped it off to Keith on 1/18/21. I was picking it up on 1/26/21 and it looks brand new! Great job guys!

Sc
Review №46

NuLook color matched an aftermarket fairing for my motorcycle. They did an outstanding job! I provided them with the lid to my saddlebag and they were able to match without any problems. Turnaround was quick, too. Less than a week. You can see their good work in the pictures included in the review. The rectangular part is the lid to my saddlebag. The triangular part is the aftermarket fairing.

Cl
Review №47

If I had 10000 stars I would give it all very good service, very good job.

Da
Review №48

The work I had done was completed sooner than anticipated and was done well. Very friendly service in a top notch facility.

Oj
Review №49

They are the best at what they do. My car is now looking new again.

Me
Review №50

Mike was very kind and polite. I showed him what needed to be done and he set me up with an appointment to come back. Great customer service. I chose this body shop based on the reviews it already received, and I see why! I love the email updates given to let you know the estimated completion date and the daily status of your vehicle. Quick and friendly service. No issues whatsoever. I would definitely use this business again if I ever need my car repaired again.

Ja
Review №51

Excellent service and quality work.

An
Review №52

The make very good job in one of my car

Sh
Review №53

Fantastic communication. Called me right away as soon as insurance company contacted them. Always returned messages within minutes. Got me in for estimate immediately and scheduled right away for repairs. Repair looks great. They even detailed the car!Easy access on and off 85. Would highly recommend.

Ro
Review №54

Professional Service!Quality work, and very pleasant to deal with.NuLook rocks!

Br
Review №55

Highly recommend, great service, and job finished on time!

Ro
Review №56

This is a great auto body shop. After I damaged my car, I searched for the nearest auto body shop and drove my car directly there without going home first. The owner evaluated the damage and gave me a great price as opposed to going to the dealership. My car was fixed on time as stated by the owner, and he kept great communication throughout the process. I would most definitely come here again in the future.

Ki
Review №57

Had a pleasant first experience at NuLook. I brought my car to the shop on a Tuesday afternoon for a new bumper & paint job and my car was ready by Thursday afternoon. Great quality work done, my car definitely has a ‘new look’ :). Mike the owner handled my service. It’s a small quiet shop with quiet employees as well. I would recommend this shop & return for services if needed.

Lo
Review №58

Excellent service, great work, returned my car spotlessly clean inside and out! Also very convenient for Enterprise hire car which was brought to me at NuLook and I was able to leave it there when I picked up my car. Could not have asked for more!

Ge
Review №59

Fast service, excellent quality, and on time! Cant ask for more!

Jo
Review №60

I normally dont write reviews, but the service here was outstanding. Owner is friendly and very professional. My car was scratched up due to storm debris. I was concerned about the quality of paint, but it looks exactly like the original paint that came with my Infiniti Q50. I will gladly return in the future for any paint or body needs.

Al
Review №61

Mike, Keith and their crew did a great job on my car. A+++ 5 stars for sure. Email updates, progress and very professional service at all levels. Paint match perfect. Car was washed and vacuumed thoroughly. Delivered when promised.

li
Review №62

I highly recommend this place. I recently went to these guys and got my bumper fixed. My whole bumper was off completely. Somehow these guys actually gave my car a great fresh new look. The name of this shop makes a lot of sense. Mike is the man who you need to ask for. If you visit this place. He wont let you down

Ma
Review №63

These guys are professional, courteous and helpful. They will have your vehicle back on the road in no time and their work is truly AMAZING. The vehicle will look brand new. I highly recommend this shop.Mike & Keith are GREAT!! In the past 5 years I had to send 3 vehicles to Nu-Look after accidents (None were my fault, and incredibly enough 2 were while my vehicles were parked, last on resulting in a lot of damages) just thought I’d clear that up 😂.Mike thanks for all your help and for keeping me informed throughout the entire process.

Am
Review №64

I want to share my excellent customer service experience I received from Nulook Auto Body; they are absolutely amazing. I want to thank Keith Pierce the owner for taking care of my Mercedes Ml350 with expertises and care. He went above and beyond to address my concerns and needs while taking care of my vehicle. Keith also personally called the rental place to have them pick me up to have access so I could get a rental while they worked on mine. I’m very pleased with the excellent service and pricing; I will be taking all our vehicles there if needed. Thank you again Nulook Auto Body (Keith) for taking care of my vehicle with such care. Amber N.

Yu
Review №65

RELIABLE and FAST!!!We took our car after the accident because NuLook Autobody was in our insurance company’s list with all the great reviews. The owner, Keith is very kind, knowledgeable, experienced and trustable. And also, he said they can take care of our car within a week! And they did! Our car looks better than ever! And even inside of our car was clean. They are the BEST! They are also located in super convenient location. Only 3 minutes from I-85 Jimmy Carter Blvd. exit. We highly recommend NuLook Autobody!!!

Ty
Review №66

Easy to work with, emails and phone calls on status and if something came up. Car looks great after!Car hit on front passenger side at headlight.

Ka
Review №67

Nulook deserves more than 5 stars. I was impressed when I walked in the first time; it was clean and so nice. The owner Keith Pierce was honest, kind and so helpful. They did an amazing job on my car. Thank you for making this stressful situation easier.

Br
Review №68

Fast efficient work!! Real professionals!!

Na
Review №69

Nu Look is the best..Far the best Customer service Ive ever received..Excellent work, Excellent Customer service..Keith is very professional and humble..This place is Outstanding..I was beyond satisfied. Thanks to Keith and the team.

La
Review №70

Thank you for keeping me in contact with the progress of the work. Very professional. Highly recommended

es
Review №71

Very good experience with auto repair. Staff was friendly, detailed and knowledgeable. Car was returned earlier than expected and running great. NuLook provided best service all around.

yo
Review №72

Mike and Keith have amazing customer service!! My car looked just like when I first bought it! The things I appreciated the most was the communication from the emails and phone calls. They made sure I knew exactly what was going on. Keith, by the way thank you making sure my Christmas with my grandma could be my main focus!! Now I have more memories to last a lifetime!!! NULOOK AUTO BODY IS DEFINITELY A PLACE YOU CAN TRUST WILL TAKING CARE OF YOU AS WELL AS YOUR CAR!!

B
Review №73

I just want to thank you owner and employees for diligently working to get me my vehicle back on the road. She looks like a brand new vehicle. I was calling every other day checking on the status and they stayed true to there word and kept me up-to-date on the status, without getting annoyed by me. I was in my SUV before Christmas. Thank you all again!!!

Ma
Review №74

Mike at NuLook was great to work with. I had a small repair (driver side mirror cap replacement) and he immediately took care of it and had the part in the next day. Stopped by and received immediate attention. Will be coming back if I ever need more work. Thanks!

Kr
Review №75

After a hit and run, I took my car here to have its front fender repaired. The staff were very friendly and professional and gave me frequent updates about the repair. My car looks so good now that you would never know that it was hit! And they vacuumed and cleaned the inside of my car for free! I highly recommend NuLook to anyone who needs collision repairs.

Jo
Review №76

Had a minor accident and Keith at NuLook Auto Body made sure I was in and out of there as quick as possible. Great service and great employees. Highly recommend them for any services you might need.

Ka
Review №77

Nulook took great care of me and my car. It looks better than it did even before I got rear-ended, and they took care of all the red tape with the insurance company. The car was done when they said it would be. I am very happy and would call them again, even though I hope I dont have to any time soon.

St
Review №78

Brought car in Tuesday with a lg scratch on side of door. Picked it up Friday and it looks flawless!!Quotes were better than 2 other collision shops I went to! Definitely will go back if in need again!

Ol
Review №79

Was quoted less than a week repair time on a fender. Its going on three weeks now. No communication from them about delays, had to reach out multiple times to get a status update. Next time (if there is one) please give us back our driveable vehicle if there is such a huge delay, especially if it is a business vehicle. Never had an issue with them before about communication when we had our vehicles wrapped by them. Maybe this was a different department, or new management?

Ra
Review №80

Ask for Keith and forget it! He will handle the rest. Straight no bull, just a small business owner trying to make an honest living. Reviews are real, he asked me verbatim if I had/needed a rental. When I got there he already knew everything after I gave him my name and insurer. You won’t be disappointed.2018 Acura TLX

ti
Review №81

They did so well with my car! Mike and Keith were so helpful throughout the whole entire process! My car looks amazing!!

Na
Review №82

Mike and his team did an amazing job! Mike was very knowledgeable and professional. The repair job was top notch and they even cleaned the interior. I’m really grateful for their hard work, and highly recommend them!

Jo
Review №83

Great work on the body and paint of my 2018 Camaro. Second time coming here since they did such an amazing job the first time with my 350z. Thank You Nu Look !

Le
Review №84

Great turn around time! Car looks great, and it is cleaner than I could hope for. The work they did on the front end of the car makes it look like new. And they were nice to work with, too. I easily recommend them!

No
Review №85

First time client and I must say I am pleased and surprised in the work and detail. Car was back in my hands when stated and a smooth and no issue transaction. If I ever need more body work in the future you guys will get my business. Thanks

My
Review №86

My insurance company had my car towed here after hitting something in the road. The damage was mild and an easy fix but was mechanical and that is not what they normally do. But their tech said it was something he could repair and had it done within a day. They kept me updated through out the whole process and i am very thankful i did not have to go through looking for a mechanic to have my car towed to. Thank you guys for taking on the job and having it completed so quickly!!P.S. they even detailed my car for me after the repairs were completed!!! Great service guys!!

Am
Review №87

These guys are AMAZING! I took my 2015 Honda Civic in after my accident. They were quick to get me in and professional. Also, they send constant communication, which includes an update on the status of your vehicle . I would definitely recommend them to anyone looking to get their vehicle fixed

S
Review №88

I brought my car here to be fixed after an accident. Everyone was so friendly. After they fixed my car and it really did look brand new! Highly recommended

me
Review №89

NuLook Auto Body did an excellent job repairing my Lexus. They were able to fix the car quickly and professionally. I would highly recommend them to my friends.

He
Review №90

I chose this place because of the reviews they already had. Keith was super friendly each time I interacted with him. Although I was not called about updates on the completion time, they were able to provide an update when I called to find out the estimated completion date. I traveled 20+ miles to go to this shop over others and I am glad I did.

Ul
Review №91

I had an awesome experience at Nu look! I came in for a new bumper, and spoke with the two guys who run the place. They are so nice and explained the process thoroughly. I returned to a car that looks brand new, and I’m super happy with the results! Thank you guys, definitely will be a returning customer!

St
Review №92

Have had great service and work done here. They keep earning my trust and my business.

JD
Review №93

Great job

Ma
Review №94

NuLook Auto Body in Norcross gets Five Stars from me! Our car had body damage on the entire right side, including both doors. Keith and his team had the vehicle looking brand new in just a few days! Would definitely recommend this place for collision damage repair! And will certainly use them again!

Su
Review №95

NuLook Auto Body was awesome. I have a wheelchair accessible vehicle, so it was not a standard body repair. The work was completed in a timely manner and it looks perfect! You cannot even tell it was damaged at all. Additionally, my contact Mike, was very responsive and professional!

la
Review №96

I had a great experience with NuLook. There were a few hold ups with my insurance company but Mike stayed in touch with me throughout the entire process, alerting me of updates, additional damages found and the time frame for my car being completed. I was so excited when I got my car back and it looked brand new! Thanks to you and your staff for all of the great work and customer service!p.s. I even received a paint touch up kit upon pick up. These guys are great

De
Review №97

After having my car damaged by another driver, I was referred to NuLook Auto Body by the other persons insurance company. They were extremely professional, answered any questions I had, and accommodated my schedule. My car was repaired as needed, on time, and with a smile! Id definitely go to them again if I have more repairs needed.

Ha
Review №98

I brought my car in to Nulook after a minor accident. Wonderful customer service and great quality of work! My car looks better than even before the accident.

Be
Review №99

This is my second repair done here. These guys are professional, accurate with quotes and super easy to work with. Great experience! Thank you NuLook!

Be
Review №100

Mike and Keith do incredible work here. They made my car look brand new. NuLook Auto Body will always be my first recommendation to anyone that is looking to have work done on their vehicle. Thank you NuLook!

Information
73 Photos
100 Comments
4.9 Rating
  • Address:5845 Oakbrook Pkwy STE H, Norcross, GA 30093, United States
  • Site:https://nulookautobody.com/
  • Phone:+1 770-449-8446
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations