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Greatway Tire and Auto Center
9 S Plank Rd, Newburgh, NY 12550, United States
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Greatway Tire and Auto Center
Comments
El
Review №1

Great and honest shop. Cant say that about many mechs.

D
Review №2

Normally a great experience, but during my most recent visit they cracked my taillight during a bulb change and installed the housing crooked. They did not take responsibility for the damage and attempted to sneak it by me.It is a needlessly difficult job changing the taillight and I get how it could crack. Not notifying me the damage and fixing it is what I dont get.

Ed
Review №3

Always a good experience, always fairly priced, no BS trying to sell extra services. Dennis the manager knows his stuff since he is also a professional mechanic.

BR
Review №4

Dennis explained everything to me intelligently and took care of my car needs. I dont see any reason to go anywhere else. Ive learned that unless its a special case you always get what you pay for. Thank you Greatway.

Li
Review №5

Dennis was able to get us in same day and replace my tire that had a bubble in it, which wasnt a common tire size. Very nicely run shop and will likely return.

Vi
Review №6

Quick and efficient state inspection. Will recommend.

Lo
Review №7

The service here is on point. Is not been my experience that they will try to scam or gouge people.

Di
Review №8

Great customer service

Da
Review №9

Dennis and the team are honest, straightforward, and stand behind their work. I’ve been going to Greatway for 40 years and have never been disappointed.

Ru
Review №10

Dennis and his crew members are awesome people. So helpful and considerate, not to mention how fair their prices are. I was completely unprepared for the weather, I had no jack or lug tools to change my tire and they loaned me everything I needed to be on my way. Great service.

Kl
Review №11

Great way with owner Dennis Dino really helped when I needed it the most. They went out of their way to diagnose and repair the cause of a leaking coolant system that would otherwise have stranded us. In addition, the charge was pleasantly reasonable. I will return to them in the future and so will our friends and family. Thanks again, Dennis! From Klas Ringskog

St
Review №12

Honest repair shop. What more can I say? Dennis, the manager, tells you exactly what is wrong with your car and fixes it for a reasonable price. They have not let me down yet. They also notice some things that might need fixing and suggest a fix. One thing I like, they insist on using quality OEM parts, even if the price is a little bit more - because it saves you money in the end. They are a welcome addition to the neighborhood.

Le
Review №13

This place is ok, they won’t rip you off but they also won’t go the extra mile. The few times I’ve been here, they have been VERY busy. The gentleman at the front desk likes to tell you “I’ve got 13 cars ahead of you” I made an appointment to get my oil changed and they did so suspiciously quick for how busy they were. I also had them check my brakes and all they could tell me is “they squeak because they’re cheap pads”. At no point did they try to resolve my issue or provide any insight on what to do. Moral is make an appointment, don’t expect the world and you’ll walk out of there with your car serviced to the extent you paid/ asked for. Nothing more, nothing less.

Gl
Review №14

Efficient service & reasonably priced. My primary garage.

Ch
Review №15

Absolute wonderful people! Thank you guys for the excellent service and great price. They helped me when I needed it most and replaced my valve stems very quickly. Would recommend to anyone. Thanks again guys!

gu
Review №16

I’ve taken my car here several times and every time was very stress free. They’re professional and very friendly. I definitely would recommend a friend or family member here

Ky
Review №17

This place is great anytime I need something even if it’s a small job the Owner gets it done. They are very honest and upfront with the estimates and finish it in a timely fashion..

KV
Review №18

I had a bad leak on my transmission line and as my son,a new driver,was driving,I did not catch it quickly enough. I literally just made it to Greatway Tire as the tranny was on the edge of being too hot to come back from ! Thank Goodness for the mechanic named Jodi as he is an expert on Ford Escorts and saved the day !!! He did not know me,I had been in before but had never dealt with him and he spent an hour and a half making a safe transmission line from parts around the shop just so we could make it home. They charged me so little I had to tip him and I truly feel that they care about your safety as you drive away !!! :) I will Always come here now,they are fair,honest,helpful and really trustworthy !!!

El
Review №19

Ok

Ni
Review №20

Excellent service. they did work on my 94 impala. did a beautiful job on it. i would highly recommend going here if you need your car serviced.

An
Review №21

They are actually competent AND honest.

Ga
Review №22

I got stuck in Newburgh late on a Friday night with a flat tire and since I did not have a full-size spare had to stay in Newburg for the night. Went to this place early on Saturday morning without an appointment and was pleased to see that Dennis had the tire size & type that I was looking for in stock. Dennis was prompt to check his inventory and his crew started working on my car within 30 mins. I had my car with a new tire in about an hour. I would have given 5 stars to the service alone but I also found Dennis and his crew to be very professional and I think that even their prices were reasonable. So a well deserved 5 stars! Keep up the good work guys!

Gi
Review №23

Great service very friendly and the young man who put air in my tires was so cute.

Vi
Review №24

This is our go-to service station. Very reasonable and reliable. Dennis is a man of integrity.

Br
Review №25

Very rude and unprofessional. Scheduled a service request online and a week later still no response. Called on Tuesday and asked to come in for an insurance photo inspection and told me to come in anytime after 2 on Friday. Called Friday morning to confirm and said they couldnt get me in until next week and the guy on the phone was extremely rude and said he was clearly busy. He said its not a priority as its a free service and he makes no money off it. Now hell make no money off me as a potential customer. No excuse for being rude and not responding to customers.

Ly
Review №26

Great place to have your auto worked on. Great customer service.

Sa
Review №27

Small home town business. Quality work at a reasonable price. Willing to pick you up and drop your off if your car needs to be serviced for a couple of days. ( town & city of Newburgh ). Willing to stop what they are doing if you stop in with quick question,to give you advice or set up appointment. Place is always busy, people very friendly and noageable.

Br
Review №28

I needed brakes on my CRV and went to Greatway on the recommendation of my neighbor. I received a clear proposal on what was to be done. Rotors and pads for all four wheels. I was told what brand and grade parts were to be used, which were all the very best. The work was performed as I waited and only took a couple of hours. There were no surprises on the bill, and I thought the price to be very fair. The work I had done was performed a month ago and so far I am very happy with the work done. I will very definitely be using Greatway Tire again.

Ka
Review №29

We came across this place when we were on a road trip to VT and the check engine light started. The car stopped accelerating while we drove on the highway and we were forced to pull onto the shoulder. We got it started again, brought the car in around noon and Dennis was very helpful, treating our situation with urgency to get us on our way. He determined the problem, explained it fully and proceeded to make numerous calls to locate the part. He immediately sent one of his guys on the 25-mile drive for the part, estimated 2 hours for the job, recommended a couple of places for lunch and even offered to drive us. We were out of there in less than two hours and he was kind enough to check the transmission fluid and top off the oil. The pricing was also very fair. Thank you, Dennis!

Sh
Review №30

Great customer service

Kr
Review №31

Last crew was much more efficient, waited in waiting room for an hour to be told “I have 13 cars in front of you” the empty parking lot gave it away.

Mo
Review №32

Went two separate times to get a photo inspection. Both times it was a problem. The first time their computers were down, and the second time it was 3:40 and theyre supposed to do the photo inspections M-F 2-4. The guy at the counter tells me the guy who does it just left. If its supposed to be from 2-4 why did he leave? Very inconvenient for someone like me who is only off one day a week.

Ju
Review №33

Had tires done on my civic. LOWEST PRICES AROUND excellent work and customer service their my go to.

Ni
Review №34

Have gotten work done here multiple times. They do great work at a great price ! Never had any issues .

Ch
Review №35

Love this place, after having been to many of the mechanics and repair shops in the area, we finally found these guys and they are honest, trustworthy, reasonably priced and reliable. If you have problems with your car and you don’t want to get screwed over, go see Tony at Greatway Tire, he’s a lifesaver and very communicative.

Ji
Review №36

Great staff, fast service. My new garage A+++

Au
Review №37

Great service and reasonable prices

Th
Review №38

Never get work done here. They charged an elderly friend of mine $680.00 for a new catalytic converter. Taking advantage of the elderly is a shameful and disgusting way to do business.

Re
Review №39

Very rude if you need photo inspection for insurance. Don’t bother coming here.

Yu
Review №40

Very nice people, fast and friendly service, very convenient location

Na
Review №41

Did a good job on my truck.

Bu
Review №42

Dennis is very knowledgeable

Ni
Review №43

Always a good experience at greatway.

An
Review №44

BROUGHT MY CAR IN TO GREATWAY YESTERDAY (WHAT A NIGHTMARE) NEVER AGAIN

Le
Review №45

Courteous, knowledgeable timely

Ro
Review №46

Cheap tires

Yi
Review №47

Very rude,double price!!!!!!!

Do
Review №48

Have fun!!!!!!!

Information
11 Photos
48 Comments
4.2 Rating
  • Address:9 S Plank Rd, Newburgh, NY 12550, United States
  • Site:https://greatwaytire.com/
  • Phone:+1 845-562-0200
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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